Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11306144January 30, 2020
POWER TRAIN
I PURCHASED A USED 2014 F-150 XLT IN JUNE 2019. IT'S AMAZING AMOUNT OF ISSUES THIS TRUCK HAS SEEING AS IT'S THE LAST OF THAT PARTICULAR GENERATION. I COULD DEAL WITH MOST OF THEM, BUT THE BIG CONCERN IS WITH TRANSMISSION DROPPING UNEXPECTEDLY TO A MUCH LOWER GEAR.. THIS WAS SUCH A CONCERN AND SAFETY ISSUE I RECALL WAS MADE BY FORD BUT IT ONLY COVERED UP TO THE 2013 MODEL YEAR. I THINK THE MODEL YEARS OF IMPACTED VEHICLES NEEDS TO BE RE-EVALUATED AND EXTENDED. I'VE OWNED THE TRUCK FOR 10K MI AND IT ONLY HAD 40K MI WHEN THE EVENT OCCURRED. I WAS DRIVING HOME THE NIGHT MONDAY, JANUARY 27, 2020 ON THE SAME HIGHWAY, INTERSTATE 81, THAT I HAVE TAKEN MANY TIMES. THE PORTION OF THE HIGHWAY DECLINES AND THEN FLATTENS OUT NEAR THE EXIT. THE SPEED LIMIT IS 65 MPH AND I BEGIN TO COAST AS THE ROAD LEVELS OUT. ON THIS PARTICULAR NIGHT, I WAS GOING ABOUT 68 MPH AND ON THE DOWNHILL PORTION TURNING SLIGHTLY RIGHT. THE EXIT WAS 1/4 MI AWAY. I WAS IN A NON-THROTLLE SITUATION WHEN I FELT THE TRUCK LURCH. AS I TOOK A QUICK LOOK DOWN TO THE GAUGES, THE TRUCK LURCHED AGAIN AND I WAS ABLE TO SEE THE TRANSMISSION INDICATOR DROP FROM 5TH GEAR TO 4TH GEAR. OF COURSE THE RPM WENT UP CORRESPONDINGLY. IT ONLY STAYED IN 4TH GEAR FOR 2 SECONDS BEFORE GOING BACK TO 6TH. I COULD ONLY IMAGINE HOW DANGEROUS A DROP TO 2ND GEAR OR EVEN 1ST WOULD BE. THERE IS MUCH INFORMATION ON THE INTERNET, SOME CORRECT, SOME INCORRECT, AND AS SUCH NUMEROUS IDEAS ARE PUT FORTH AS TO THE ROOT CAUSE. SOME THINK IT'S A LEAKING SEAL IMPACTING THE ELECTRICAL CONTACT OUTSIDE THE TRANSMISSION, OR A SPEED SENSOR ISSUE, OR A TIMING OR PROGRAMMING ISSUE, OR A TRANSMISSION VALVE BODY ISSUE. I BELIEVE THE RECALL INVOLVE A REFLASH ON THE TRANSMISSION MODULE TO NOT HAVE THE TRANSMISSION DROP GEARS IF THE SPEED SENSOR FAILS. WHATEVER THE ISSUE, FORT NEEDS TO LOOK INTO EXTENDING THIS BEYOND THE ORIGINAL COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302326January 27, 2020
POWER TRAIN
MY FIRST TIMING CHAIN WENT OUT AT 59,000 MILES THE SECOND TIMING CHAIN HAS WENT OUT AT 87,000 MILES AGAIN. FORD WILL NOT PROVIDE WARRANTY ON THE SECOND CHAIN THAT ONLY LASTED 27,000 MILES AND A FORD DEALERSHIP DONE THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302396January 27, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE ATLANTIC CITY EXPRESSWAY ON JANUARY 20TH AND AT APPROXIMATELY 3:30 PM, I HEARD A VERY LOUD POP, AS IF A ROCK HAD HIT MY WINDSHIELD. I CHECKED AND SAW NOTHING, THEN LOOKED IN MY REAR VIEW MIRROR AND SAW THAT THE REAR VIEW WINDOW ON THE DRIVER'S SIDE HAD JUST SHATTERED. IT WAS A CLEAR DAY WITH LIGHT TRAFFIC AND I HAVE NO IDEA HOW THIS COULD HAVE HAPPENED. I HAD MY SOFT COVER ON AND IT WAS STILL ON WHEN I ARRIVED AT THE AUTO REPAIR SHOP THAT WOUND UP REPLACING THE WINDOW. THE OWNER OF THE SHOP SAID HE HADN'T SEEN ANYTHING LIKE IT. HE CALLED FORD TO SEE IF THEY HAD ANY INFORMATION AND HE WAS TOLD THAT MY VEHICLE WAS OUT OF WARRANTY AND THEY HAD NO RECALLS. UNFORTUNATELY I DIDN'T TAKE A PICTURE OF IT. HOWEVER, I DID SEARCH ONLINE AND SAW THAT OTHER PEOPLE HAVE REPORTED SIMILAR OCCURRENCES. I ALSO SAW THAT YOUR ORGANIZATION IS INTERESTED IN RECEIVING REPORTS SUCH AS THIS, SO THAT IS WHY I AM SUBMITTING IT. IT DEFINITELY SURPRISED ME WHEN IT HAPPENED AND I AM THANKFUL NO OTHER VEHICLE WAS NEARBY AS I DID SWERVE INITIALLY. I AM ENCLOSING THE INVOICE I RECEIVED FROM THE REPAIR SHOP. THEY DIDN'T CHARGE ME FOR ANYTHING BUT THE PARTS. THANK YOU FOR TAKING THE TIME TO READ THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301822January 25, 2020
UNKNOWN OR OTHER
REMOTELY STARTED THE TRUCK IN 35 DEGREE WEATHER ON 22 JANUARY 2020 IN MY DRIVEWAY. I UNLOCKED MY TRUCK AND GOT IN TO MOVE IT AND NOTICED THE REAR DRIVER'S SIDE GLASS WAS SHATTERED. I DID NOT NOTICE ANY VISIBLE CAUSE OF THE DAMAGE SO SURMISED IT MUST HAVE BEEN A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301678January 24, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I DROVE MY F-150 ECCOBOOST TRUCK TO THE SNOW, SAME AREA I HAVE BEEN HUNDREDS OF TIMES AND SUDDENLY SMOKE BURST FROM THE ENGINE, THEN FLAMES SHOT OUT AROUND THE HOOD, POPPED THE HOOD AND FOUGHT THE FIRE FOR HALF AN HOUR, IT KEPT RESTATING. IT STRANDED MYSELF AND CHILDREN, AND WE HAD A HARROWING EXPERIENCE THAT WAS PRETTY DICEY. FORD HAD JUST PUT IN A NEW ENGINE, AT MY COST, +14,000.00, AFTER THE TIMING CHAIN FAILED. THEY WOULD NOT REPAIR IT AT THEIR COST, EVEN THOUGH I HAVE COPIES OF THE FAULT CODES FROM BEFORE THE FAILURE OF THE TIMING CHAIN THAT DESTROYED THE OLD ENGINE. THE NEW ONE HAD UNDER 10,000 MILES ON THE NEW ENGINE, PROBABLY ABOUT 5,000 MILES ON IT. WE HAD DRIVEN ON THE RELATIVELY FLAT GRADE MAINLINE ROAD, AND DROVE UP ABOUT 0.8 MILES, CLIMBING MAYBE 400 FT ELEVATION OVER THAT DISTANCE. I WAS IN THE PROCESS OF TURNING THE VEHICLE AROUND WHEN THE ENGINE BURST INTO FLAMES. IT WAS ON A GRAVEL ROAD. WE HAD TRAVELED FROM HOME, 35.2 MILES.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#11300790January 21, 2020
VISIBILITY/WIPER
I WAS BACKING UP IN MY DRIVEWAY, WHEN ALL OF A SUDDEN I HEARD A BIG BANG, I PUT MY PICKUP IN PARK AND GOT OUT TO SEE WHAT IT WAS, WHEN I SEEN MINE BACK DRIVER SIDE WINDOW SHATTERED, I HAVE NO IDEAL WHAT HAPPENED, AND I DID NOT HAVE ON THE DEFROSTER, I AM STILL PUZZLED WHAT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300852January 21, 2020
STEERING
STEERING STARTED GETTING TIGHT THE WEEK OF JANUARY 20,2020.IT DOES LOOSEN UP SLIGHTLY ONCE YOU DRIVE IT FOR A FEW MILES BUT IT IS NOT 100%.IT IS SUPER HARD TO TURN IN THE MORNING OR AFTER SITTING 8 HOURS WHILE AT WORK. BUT I ESTIMATE IT TAKES DRIVING IT ABOUT 6 TO 10MILES BEFORE IT GET EASIER. I HAVE 73,000 MILES ON THIS TRUCK AND ACCORDING TO VIN. DATE NO RECALL ON STEERING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297561January 7, 2020
VISIBILITY/WIPER
REAR WINDOW BROKE WHEN REAR DEFROST WAS ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297725January 7, 2020
POWER TRAIN
I PLACED THE VEHICLE IN PARK. I LEFT THE VEHICLE RUNNING GOT OUT WALKED UP TO THE GATE TO OPEN IT AND THE VEHICLE STARTED MOVING ON ITS OWN. THIS HAPPENED TWICE. THE FIRST TIME MY WIFE WAS IN THE FRONT SEAT AND WAS ABLE TO STOP THE TRUCK. THE SECOND TIME THE TRUCK PINNED ME BETWEEN THE TRUCK AND FENCE POST. A FRIEND WAS ABLE TO JUMP INTO THE TRUCK AND GET IT TURNED OFF. THE VEHICLE WAS STATIONARY ON FLAT GROUND SITTING IN OPEN LAND NOT ON A ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297430January 6, 2020
ELECTRICAL SYSTEM
I GOT A LEFT REAR DOOR AJAR WARNING ON THE DASH OF MY 2014 FORD F150 CREW CAB PICK UP TRUCK. I WOULD CHECK THE DOOR AND IT WAS CLOSED PROPERLY. EVERY TIME I STARTED THE TRUCK I WOULD GET THE WARNING. I MADE AN APPOINTMENT WITH FORD TO FIND OUT WHY THIS WAS HAPPENING. ON THE DAY OF THE APPOINTMENT WITH FORD, I STARTED THE TRUCK AND HEARD A BUZZING TYPE NOICE FROM THE REAR SEAT AREA. I GOT OUT TO HE TRUCK WITH IT RUNNING AND OPENED THE LEFT REAR DOOR TO SEARCH FOR THE BUZZING NOISE. AS I WAS LOOKING FOR THE NOISE I STARTED TO SMELL PLASTIC BURNING, THEN OUT OF THE LEFT PILLAR BETWEEN THE FRONT AND BACK DOOR SMOKE STARTED POURING OUT OF WHERE THE SEAT BELT GOES BEHIND THE COVER WHERE THE SEAT BELT RETRACTS TO. SMOKE AND THE SMELL OF THE PLASTIC STARTED TO FILL THE CABIN AREA OF THE TRUCK. I SHUT THE TRUCK OFF. WITHIN ABOUT TEN MINUTES THE SMOKE CLEARED BUT THE SMELL OF BURNED PLASTIC WAS STRONG. I THEN HAD THE TRUCK TOWED TO MILLER FORD IN LUMBERTON, NEW JERSEY. A PRELIMINARY REPORT FROM FORD IS THAT THE ELECTRICAL HARNESS IN THE DOOR POST AND UNDER THE CARPET AREA IS MELTED. I AM AWAITING TO HEAR FROM FORD THE FINAL STORY AT THIS TIME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11296930January 3, 2020
SERVICE BRAKES
I PURCHASED THIS TRUCK NEW IN MARCH 2015. I HAVE HAD IT SERVICED ACCORDING TO MANUFACTURER RECOMMENDATIONS EVERY 5,000 MILES. BOTH FRONT BRAKE LINES HAVE RECENTLY BURST WITH NO WARNING, AS FOLLOWS: - ON 1 MAY 2019, WHEN THE TRUCK HAD 105,488 MILES ON IT, I PRESSED THE BRAKE PEDAL TO STOP AT A CITY STREET RED LIGHT. THE PEDAL SUNK TO THE FLOOR CAUSING THE TRUCK TO ENTER THE INTERSECTION AMIDST ONCOMING TRAFFIC. THERE WAS NO WARNING LIGHT OR SOUND BEFORE OR AFTER THE FAILURE. BRAKE FLUID GUSHED ONTO THE GROUND FROM THE RIGHT FRONT BRAKE. A FORD SERVICE AGENT DIAGNOSED THE CAUSE AS A BULGE IN THE RIGHT FRONT BRAKE HOSE WHERE IT MET THE CALIPER THAT HAD BURST WHEN I APPLIED THE BRAKES. THIS INCIDENT HAPPENED MINUTES AFTER LEAVING THE SAID FORD SERVICE FACILITY AT WHICH THEY HAD JUST PERFORMED A BRAKE INSPECTION AND SAID ALL FOUR BRAKES LOOKED NEW AND THE VEHICLE WAS IN GOOD CONDITION. - ON 11 DECEMBER 2019, WHEN THE TRUCK HAD 113,089 MILES ON IT, WHILE THE TRUCK WAS PARKED, I PUT MY FOOT ON THE BRAKE PEDAL TO START THE TRUCK. THE BRAKE PEDAL SANK TO THE FLOOR. AGAIN, THERE WAS NO WARNING LIGHT OR SOUND BEFORE OR AFTER THE FAILURE. I LOOKED UNDER THE TRUCK AND SAW BRAKE FLUID GUSHING OUT OF THE FRONT LEFT BRAKE HOSE. A FORD SERVICE AGENT DIAGNOSED THE CAUSE AS A RUPTURE IN THE FRONT LEFT BRAKE HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296718January 2, 2020
VISIBILITY/WIPER
THE REAR DRIVER SIDE WINDOW SHATTERED THIS MORNING FROM HAVING MY REAR DEFROSTER ON. I TURNED MY DEFROSTERS ON BEFORE WORK THIS MORNING AND THEN DROVE APPROX 3 MILES BEFORE HEARING A LOUD SOUND FROM THE TOP REAR OF MY VEHICLE. IT WAS A CLEAR 1 LANE ROAD SO IT WASN'T POSSIBLE FOR ANYTHING TO HAVE HIT ME. EVENTUALLY I SAW THAT THE ENTIRE REAR WINDOW WAS SHATTERED. THE ONLY THING UNIQUE WAS THAT I HAD MY DEFROSTERS ON. I LOOKED ON THE INTERNET TO SEE IF THIS COULD HAVE BEEN THE CAUSE AND QUICKLY REALIZED THAT THIS IS A KNOWN ISSUE REPORTED MY MANY PEOPLE. HOWEVER, IT DOESN'T SEEM LIKE FORD WILL ACCEPT IT AS THEIR FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292342December 31, 2019
UNKNOWN OR OTHER
BACK GLASS SHATTERED ALL THE SUDDEN AFTER AUTO START AND DEFROST ARE COMING ON TRUCK WAS PARKED AND IT WAS EARLY MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292101December 30, 2019
ELECTRICAL SYSTEM, STEERING
I WAS PULLING OUT OF A PARKING STRUCTURE AS I TURN RIGHT AND THEN TRY TO SRAIGHTEN INTO THE STREET MY STEERING WHEEL WAS NOT ABEL TO TURN N WAS MAKING A FUNNY NOISE AS I TRIED TO AND ALMOST CRASHED HAD TO YANK THE STEERING WHEEL HARD AND WAS BARELY ABEL TO TURN ENOUGH TO NOT HIT A CAR NOW CAR IS JUST ABEL TO GO STRAIGHT.FROM MY KNOWLEDGE IT HAS TO DO WITH THE ELECTRIC POWER STEERING THE TRUCKS COME WITH AND LOOKED INTO IT AS I WAS PARKED AS CLOSE AS I COULD TO THE SIDE OF THE STREET THAT THE TRUCKS ARE KNOWN FOR THEM GIVING OUT WITH NO WARNING N A RECALL WAS DONE ON A CERTAIN BATCH I CALLED FORD N DEY SAID NO MY TRUCK HAS NO RECALLS N READ UP THAT THE RECALL NUMBER WAS 14S09 N WAS HAPPENING TO ALOT OF THOSE TRUCK MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290910December 23, 2019
SEAT BELTS
PRETENSION ON DRIVERS SIDE HAS BEEN REPLACED 2 TIMES NOW HAS TO BE DONE AGAIN AFTER4 MONTHS..PASSENGER SIDE AIR BAG LIGHT KEEPS COMING ON.THEY SAY NOTHING IS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290976December 23, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED WITHOUT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290259December 20, 2019
VISIBILITY/WIPER
USED REMOTE START TO START MY TRUCK AFTER WORK. WALKED OUT TO MY TRUCK TO FIND THE REAR DRIVERS SIDE WINDOW TO BE COMPLETELY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290262December 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290398December 20, 2019
ENGINE
OUT OF WARRANTY, TIMING CHAIN PROBLEMS, PHASERS NOT OPERATING CORRECTLY, FORD ISSUED TSB: SOME 2011-2014 F-150 VEHICLES EQUIPPED WITH A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 10/10/2014 MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P0016. OTHER DTCS AND DRIVEABILITY CONCERNS MAY ALSO BE PRESENT. THIS CONCERN MAY BE DUE TO A WORN PRIMARY TIMING CHAIN. LOSS OF POWER, EXHAUST SMOKING, LOUD RATTLE IN ENGINE DURING COLD STARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290003December 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2014 F-150 PLATINUM EDITION REAR DRIVER SIDE WINDOW GLASS CRACKED THIS MORNING. AUTO STARTED MY TRUCK AND THE DEFROST AUTOMATICALLY TURNS ON AS IT'S WARMING UP THE TRUCK. 5 MIN LATER AFTER GETTING IN THE TRUCK DROVE THE TRUCK FOR 10 SEC OR SO AND I HEARD A LOUD POP! MY GLASS HAD SHATTERED INTO THE PIECES. DID RESEARCH AND SEEN I'M NOT THE ONLY ONE WHO HAS HAD THIS HAPPEN TO THEM. THE DEFROST SENSOR HAS BEEN CAUSING THIS TO THE 09-14 F150 AND FORD IS NOT DOING ANYTHING ABOUT THIS.. I CALLED A COUPLE DEALERSHIPS AND ASKED THEM ABOUT IT AND THEY ALSO TOLD ME THEY HAVE HAD A LOT OF OTHER PEOPLE CALL THEM ABOUT THIS ISSUE. WHAT IS FORD GOING TO DO ABOUT THIS? I DON'T REALLY WANT TO PAY 1K OUT OF POCKET TO FIX SOMETHING THAT'S AN ISSUE WITH THE MANUFACTURER. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE PUT IN A COMPLAINT SO THIS CAN GET RESOLVED SOONER THAN LATER! I'M JUST GLAD NO ONE WAS IN THE BACK SEAT WHEN THIS SHATTERED AT IT WAS EXTREMELY LOUD AND COULD'VE SHATTERED ON THEM! THANK YOU !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150