Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11622690October 30, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 40 MPH, the contact depressed the accelerator pedal and the vehicle independently shifted to a lower gear. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but recurring. The contact stated that the vehicle switched to “LIMP Mode" with several instrument cluster gauges becoming inoperable. The contact stated that the "WRENCH" symbol was illuminated when the vehicle switched to LIMP Mode. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the transmission leadframe needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622523October 29, 2024
UNKNOWN OR OTHER
The Main Control/Lead Frame failed and yes, I took my 2014 F150 to Mac Haik Ford Dealership in Pasadena, TX to inspect the vehicle after the recall had been done on 8/30/2024. The service guy came to my house and reprogrammed the Powertrain Control Module. The safety issue was unexpected or harsh downshifting and sometimes it wouldn't start. The problem was confirmed by the Ford Dealership, which cost us over $1700 to fix, we thought it had something to do with the recall. 2011-2012 F150 had problems with the Main Control/Lead Frame and they were recalled, so I don't understand why there is a safety issue with the same part in 2014. It was inspected by the Ford Dealership and fixed. Before we took our truck in to find out what was wrong an engine light came on and then after that a wrench light came on. This happened while we were driving and after the lights came on the transmission downshifted. So we went home and called Ford and took the truck in on 9/24/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622306October 28, 2024
ENGINE, UNKNOWN OR OTHER
Upon purchase of my vehicle, I occasionally would notice an unusual gear downshift. Then, upon receiving a Ford Recall 24S37 and NHTSA Recall 24V444000, regarding the update to the powertrain control module, I now continue to have a check engine light come on each month with the same error code. I've returned each month since the recall to Ford dealers to have the check engine light looked into further since the update, but each month the check engine light continues to return. Downshift to lower gears continues occasionally. 2 different dealers have seen the codes in the history of the vehicles computer when put through the Ford diagnostics. Invoices provided upon request, if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621933October 25, 2024
POWER TRAIN, ENGINE, AIR BAGS
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train), and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated while at 60-65 MPH, the transmission downshifted unexpectedly. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond while the engine was revving. The speedometer and the odometer became inoperable. Several unknown messages were displayed. The power train, the check engine, and the air bag warning lights were illuminated. The contact stated that the failure had progressively worsened while driving and required the contact to temporarily pull over to the side of the road. The manufacturer was notified of the failure. The manufacturer contacted the dealer, and the manufacturer informed the contact that he had to pay out-of-pocket for the additional repairs. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621962October 25, 2024
POWER TRAIN, AIR BAGS
The contact owns a 2014 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted from fourth to first gear, and the vehicle failed to accelerate as intended. The air bag and power train warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the PCM needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred two days later. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621712October 24, 2024
ELECTRICAL SYSTEM
1. Aug 2024, shortly after transmission recall was performed. I shifted vehicle from Park to Drive, vehicle was on very slight incline and rolled backwards, as if in Neutral. Shifted vehicle back to Park, then to Drive. Same thing happened again, seemed as if vehicle was in Neutral. Turned vehicle off, waited about 2 minutes, restarted and vehicle shifted appropriately. 2. Oct 2024, speedometer, dashboard information system and navigation not working. I had to use my phone's gps to monitor speed and direction. Once I reached my location and it was safe to turn the vehicle off, I did so and waited about 2 minutes, restarted and all information was active and working correctly. This appears to be another electrical/program issue as with the recent issue of downshifting recall. I had experienced the downshifting issue and I had even taken it to a transmission shop but they could find nothing until the recall from Ford was issued July 1, 2024. Thanks in advance for researching above mentioned issues. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618719October 8, 2024
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Defected original lug nuts. Experienced lug nuts that had swollen and could no longer be removed from the wheels using a normal socket. High risk to be stranded if needing to change spare tire. Concern for overall wheel stability due to not being secure / tight due to mushrooming Expensive to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618769October 8, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while his son was driving 50 MPH, the vehicle downshifted into third gear and remained in third gear. The vehicle was manually shifted into manual mode (M), and then up to 6th gear. The check engine warning light and another unknown warning light illuminated. The vehicle was taken to an independent dealer and an unknown DTC code populated while on the diagnostic machine. The vehicle was taken to a dealer where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617819October 3, 2024
ENGINE AND ENGINE COOLING
The contact's husband owns a 2014 Ford F-150. The contact stated that while driving and exceeding 60 MPH, the temperature gauge became high and suddenly dropped to "0". Additionally, the contact stated that the temperature gauge was fluctuating while driving at various speeds and while at a complete stop. The contact's husband scanned the vehicle with a vehicle scanner but was unable to retrieve diagnostic trouble codes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617784October 2, 2024
POWER TRAIN
While traveling down [XXX], My 2014 F150 suddenly downshifted while driving 70 MPH. I contacted the dealership because it was showing output speed sensor fault and they advised it was a recall. The vehicle was “fixed” by reprogrammed but since they updated the vehicle, the vehicle continued to downshift and now my truck will not drive properly. Since they came out to reprogram, I haven’t been able to drive my truck but 2 times. I drive over 150 miles a day with my [XXX] daughter in my truck. It doesn’t go in drive without jumping and I’m worried to even try to drive it with my daughter inside. Spoke with the dealership again and they now said because the codes not there anymore there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617569October 1, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated while driving at approximately 55 MPH, the transmission unexpectedly downshifted from 5th gear to 1st gear, and the wheels locked up and the vehicle then shifted into 3rd gear. No warning light was illuminated. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616772September 27, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Driving at highway speed, went to accelerate and pass another vehicle on a four-lane highway with my vehicle ending up in the far left lane attempting to pass. Truck lost all power, began to shake violently like it was misfiring, got an illuminated wrench on my dashboard, and at that point began to coast with no power being supplied by the engine. Miraculously I was able to coast across three lanes of highway to the shoulder without being rear ended by traffic moving at 70 mph which would have resulted in a catastrophic accident (endangering myself and my family and others on the road that day). I shut the vehicle off to stop the engine from shaking and misfiring and let it sit about two minutes. I restarted the vehicle, the illuminated wrench went away and the truck idled as normal allowing me to drive another 25 highway miles to my home without incident. Had a mechanic put a diagnostic tool on my truck to see if any error codes were thrown from it which no codes were present. Have taken it to Ford dealership near my home, they have been trying replicate the condition for three days and have been unsuccessful. Their hunch is throttle body assembly needs to be replaced ($675 fix). Quick query of NHTSB reported incidents shows a growing quantifiable history for the Ford F150 3.5L Ecoboost experiencing the exact encounter I had on this day. My family and I along with others on the highway were fortunate the event didn't end up tragically that day. Ford - time to step up and rectify via recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616775September 27, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) and the vehicle was taken to the dealer for the recall repair. The contact stated that the following day after having the recall repair completed, while driving 60 MPH, the transmission unexpectedly downshifted, causing the wheels to lock up. There were no warning lights illuminated. The vehicle was driven to the residence at slow speeds. The vehicle was taken to the dealer to be diagnosed. The dealer related the failure to NHTSA Campaign Number: 24V444000 (Power Train); and the contact was informed that the recall repair needed to be performed again. The vehicle was not repaired a second time. The manufacturer was made aware of the failure and confirmed that the VIN was no longer covered under the recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616834September 27, 2024
STEERING
My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over 800.00 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can’t afford this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616332September 25, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving 35 MPH, the vehicle shifted to first gear. The contact stated that while her son was driving 60 MPH, the vehicle downshifted unexpectedly, and the vehicle abruptly stopped. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission, lead frame harness, and control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Morristown Ford (1112 W Morris Blvd., Morristown, TN 37813); who was unable to determine cause of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 140,160. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615921September 23, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Ford F-150. The contact stated that the instrument panel indicated that the rear driver’s side door was ajar while the door was securely closed. The failure caused the cabin light to remain illuminated, causing the battery to be drained. The vehicle was jumped started and the battery was replaced. The vehicle had been taken to the dealer who diagnosed the vehicle with an electrical wiring failure. The door wiring was repaired. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615345September 19, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving 50 MPH, the transmission unexpectedly downshifted, causing the vehicle to abruptly stop in the middle of the road. After the failure, the transmission failed to shift back into gear, causing the vehicle to become undrivable. The vehicle was towed to an independent mechanic who diagnosed that the transmission was severely damaged during the failure and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not contacted. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615388September 19, 2024
POWER TRAIN
Transmission issue Available upon request. While driving on interstate on September 17, 2024, the truck downshifted & was stuck in 3rd speed on interstate. I received a recall notice 24V444 and had the software update by dealer in July 2024. Not reproduced issue. Inspection schedueled with dealer next week. No warning lamps, messages or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615302September 18, 2024
STEERING
Complete loss of steering. Dealer said it was a steering sensor failure but that my vin was not included in the recall for the sensor. From ford: Ford is revising the total volumes of a safety recall for approximately 5,675 2014 Ford F-150 trucks for a potential issue with the electronic power assist steering gears. The affected EPAS steering gears may have a motor position sensor magnet that was incorrectly installed by the supplier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615086September 17, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I took my 2014 F150 in to Aaron Ford of Lake Elsinore on September 6th 2024 to repair a sudden downshift recall 24S37. The reason for taking the the truck in was because an event happened where I was on the freeway and the truck downshifted into a lower gear. I nearly lost control at that time. They informed me they made the recall repair and everything should work fine now. About a week later on [XXX] while traveling at about 60-70 miles per hour the truck experienced the exact same violent downshift event. This led me to believe the repair had not been made. I called the dealer back and they refused to take the car in for another review and since the recall had been "Completed" they tried to extort me by saying I had to pay the diagnosis fee to get it checked and no other dealer would help me since the repair was marked as "completed." All I ask is that Ford completes the repair as ordered by the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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