Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10667557December 22, 2014
VISIBILITY, STRUCTURE, ELECTRICAL SYSTEM
I STARTED MY TRUCK WITH REMOTE START TO WARM UP WHEN I GOT IN TRUCK I TURNED THE REAR DEFROST ON AND MY DRIVERS SIDE BACK GLASS SHATTERED TEMPERATURE OUT WAS 42DEGREES TRUCK WAS IN GARAGE MY LITTLE GIRL WAS IN CAR SEAT IN THE MIDDLE WHAT IF GLASS WOULD HAVE GOTTEN IT HER EYES JUST GLADE IT SHATTERED AND DIDN'T BLOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667065December 18, 2014
VISIBILITY/WIPER, STRUCTURE:BODY
THE REAR WINDOW SHATTERED! AFTER HAVEN DRIVEN FOR AN HOUR AND A HALF IN SUB FREEZING TEMPERATURES, WITH THE MIRROR DEFROSTER ON, WHEN I ARRIVED AT MY DESTINATION I GOT OUT AND CLOSED THE DOOR AND I HEARD A LOUD POP AND THE TINKLING SOUND THAT SHATTERED GLASS MAKES AS IT FALLS TO THE GROUND. IT SEEMS TO ME THAT THE REAR WINDOW AND IN COMBINATION WITH THE MIRROR DEFROST SYSTEM IS A CRUDE "OPEN LOOP" HEATING SYSTEM THAT WORKS ON A TIMER INSTEAD OF A TEMPERATURE FEEDBACK LOOP TO CONTROL THE TEMPERATURE OF THE GLASS. THE REAR WINDOW DEFROSTER IS ALSO TIED TO THE DRIVER'S SIDE AND PASSENGER'S SIDE MIRROR DEFROSTERS, SO WHEN YOU TURN THE MIRROR DEFROSTER ON THE REAR WINDOW DEFROSTER IS ALSO ON. I HAVE A CAP ON THE TRUCK SO THE REAR WINDOW DOESN'T SEE AS MUCH COLD AIR AS THE MIRRORS DO, BUT ALL THREE STAY ON THE SAME AMOUNT OF TIME. THERE IS A TIMER CIRCUIT THAT TURNS THE DEFROSTER OFF AFTER 10 MINUTES AND THE MIRRORS IMMEDIATELY FROST BACK UP ONCE IT TURNS OFF, SO I HIT THE BUTTON AND THEY COME BACK ON AGAIN. YOU HAVE TO DO THIS EVERY 10 MINUTES WHILE YOU ARE DRIVING IN FREEZING TEMPERATURES OR THE MIRRORS ARE UNUSABLE. I DON'T USE THE REAR WINDOW DEFROSTER, BUT I NEED THE MIRROR DEFROSTER. SO MY THEORY IS THAT BECAUSE OF THE "CHEAP" DESIGN OF THE WINDOW DEFROSTER SYSTEM, THE REAR WINDOW OVER HEATED TO THE POINT THAT THE PRESSURE DEVELOPED INSIDE THE CAB WHEN CLOSING THE DOOR SHATTERED THE OVERHEATED GLASS. THE EXACT PROBLEM HAPPENED BEFORE ON 01-29-2014! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667064December 18, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
THE REAR WINDOW SHATTERED! AFTER HAVEN DRIVEN FOR AN HOUR AND A HALF IN -04 DEGREE F TEMPERATURES, WITH THE MIRROR DEFROSTER ON, WHEN I ARRIVED AT MY DESTINATION I GOT OUT AND CLOSED THE DOOR AND I HEARD A LOUD POP AND THE TINKLING SOUND THAT SHATTERED GLASS MAKES AS IT FALLS TO THE GROUND. IT SEEMS TO ME THAT THE REAR WINDOW AND IN COMBINATION WITH THE MIRROR DEFROST SYSTEM IS A CRUDE "OPEN LOOP" HEATING SYSTEM THAT WORKS ON A TIMER INSTEAD OF A TEMPERATURE FEEDBACK LOOP TO CONTROL THE TEMPERATURE OF THE GLASS. THE REAR WINDOW DEFROSTER IS ALSO TIED TO THE DRIVER'S SIDE AND PASSENGER'S SIDE MIRROR DEFROSTERS, SO WHEN YOU TURN THE MIRROR DEFROSTER ON THE REAR WINDOW DEFROSTER IS ALSO ON. I HAVE A CAP ON THE TRUCK SO THE REAR WINDOW DOESN'T SEE AS MUCH COLD AIR AS THE MIRRORS DO, BUT ALL THREE STAY ON THE SAME AMOUNT OF TIME. THERE IS A TIMER CIRCUIT THAT TURNS THE DEFROSTER OFF AFTER 10 MINUTES AND THE MIRRORS IMMEDIATELY FROST BACK UP ONCE IT TURNS OFF, SO I HIT THE BUTTON AND THEY COME BACK ON AGAIN. YOU HAVE TO DO THIS EVERY 10 MINUTES WHILE YOU ARE DRIVING IN FREEZING TEMPERATURES OR THE MIRRORS ARE UNUSABLE. I DON'T NEED THE REAR WINDOW DEFROSTER, BUT I NEED THE MIRROR DEFROSTER. SO MY THEORY IS THAT BECAUSE OF THE "CHEAP" DESIGN OF THE WINDOW DEFROSTER SYSTEM, THE REAR WINDOW OVER HEATED TO THE POINT THAT THE PRESSURE DEVELOPED INSIDE THE CAB WHEN CLOSING THE DOOR SHATTERED THE OVERHEATED GLASS. THE VERY SAME PROBLEM HAPPENED AGAIN ON 12-10-2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667155December 18, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
USING THE FACTORY REMOTE, I STARTED THE 2013 FORD F150 FOR FIRST TIME OF THE DAY 12/18/14 AND ENTERED VEHICLE 5 MINUTES LATER. PUT KEY IN COLUMN IGNITION. DID NOT TOUCH ANY CONTROLS. WITH THE TRANSMISSION STILL IN PARK, A VERY LOUD NOISE OCCURRED. ONE SECTION OF THE REAR WINDOW / BACKLITE HAD SHATTERED TOP TO BOTTOM, EDGE TO EDGE. THE OUTDOOR TEMPERATURE WAS 24F, THE HEAT SETTING WAS 67F. VEHICLE WAS BACKED INTO DRIVEWAY WITH GARAGE BEHIND. NOTHING COULD HAVE HIT THE WINDOW FROM THE OUTSIDE AND THE VEHICLE HADN'T MOVED, YET THE GLASS PRACTICALLY EXPLODED. THERE ARE DOZENS OF VERY SIMILAR EXPERIENCES SHARED ON SEVERAL INTERNET FORUMS INVOLVING YEARS 2010 FORWARD OF THE SAME MODEL TRUCK -- SAME GENERATION. FORD HAS NOT CREATED A TSB AND THERE ISN'T A RECALL, AND FORD HAS MADE NO INDICATION THAT THEY WILL DO ANYTHING ABOUT IT. THEY REFERRED ME BACK TO A DEALER TO DOCUMENT THE DAMAGE. LOCAL FORD DEALER TOLD ME AFTERWARD THAT THE REAR WINDOW DEFROST TURNS ON AUTOMATICALLY WITH THE REMOTE START FEATURE. NOW DRIVER VISIBILITY IS OBSCURED AND I'M CONCERNED ABOUT THE SAFETY OF THE ELECTRICAL HEATING ELEMENT. REPORTEDLY FIRES HAVE OCCURRED WITH THIS SITUATION. I WON'T BE USING THE REAR DEFROST UNDER ANY CIRCUMSTANCES -- EVEN IN NORTHERN ILLINOIS, IN THE WINTER. IT SEEMS MOST OWNERS HAVE BEEN DENIED WARRANTY CLAIMS BECAUSE FORD STATED THE DAMAGE WAS TO GLASS, WHICH ISN'T COVERED UNDER THE WARRANTY. THE GLASS ISN'T THE PROBLEM, ITS THE EVIDENCE. FORD SAID IT IS UP TO THE DEALER TO DETERMINE IF THE DAMAGE IS DUE TO A MANUFACTURER'S DEFECT TO GET REPLACEMENT UNDER WARRANTY. THE DEALER SERVICE MANAGER TOLD ME THEY SUBMIT A WARRANTY CLAIM WITH PHOTOS TO FORD WHICH WILL EITHER APPROVE OR DENY THE CLAIM. THE DEALER QUOTED $800.00 INSTALLED TO REPLACE THE ENTIRE BACKLITE ASSEMBLY. THE TWO DIFFERENT STORIES ARE TROUBLING. I'M ALREADY PREPARING MYSELF FOR THE RUN-AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664823December 17, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR DEFOGGER OVERHEATED AND SHATTERED REAR GLASS WINDOW. REAR WINDOW EVENTUALLY STARTED TO FALL OUT. THIS IS A REAL SAFETY ISSUE IN BAD WEATHER. FORD HAS NO RECALL AS OF TODAY AND A LOT OF THESE REAR WINDOWS ARE BEING SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664116December 13, 2014
ENGINE, EXTERIOR LIGHTING
YESTERDAY, MY TRUCK STARTED FINE WITH NO ISSUES, ALL SYSTEMS WERE FINE. THIS MORNING, 12/13/14, I WENT TO START MY TRUCK AND MY BATTERY WAS COMPLETELY DEAD. I LEFT NOTHING ON AND NOTHING PLUGGED IN. I PURCHASED A NEW BATTERY AND IT STARTED FINE ALTHOUGH THE REMOTE START (FACTORY INSTALLED) NO LONGER WORKS WHEN PRESSED, THE HORN BLOWS ONCE AND THE LIGHTS FLASH TWICE. I LOOKED OUT OF MY WINDOW A FEW MINUTES AGO AND NOTICED THAT THE WHITE INSTRUMENT CLUSTER LIGHTS ARE ON. I WENT OUT TO MAKE SURE MY TRUCK WAS LOCKED, GOT IN, STARTED THE ENGINE AND SHUT EVERYTHING OFF AGAIN BUT THE INSTRUMENT CLUSTER LIGHTS WON'T GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664022December 12, 2014
ENGINE, ELECTRICAL SYSTEM
VEHICLE SPUTTERED AND STALLED WHILE SLOWING DOWN ON FREEWAY. AFTER TOWING TO DEALER, DEALER COULD ONLY FIND LOOSE BATTERY CABLE. 2 DAYS LATER ENGINE STALLED AGAIN WHILE ACCELERATING ON FREEWAY WITH SAME SYMPTOMS. VEHICLE WILL NOT START AND IS WITH DEALER WHO INITIALLY SAID NO ISSUES CAN BE FOUND. VEHICLE SYMPTOMS MATCH DESCRIPTION OF "LIMP MODE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662395December 5, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE HEADLIGHTS BOUNCED WHILE DRIVING. AS A RESULT, THE DRIVERS VIEW OF THE ROAD BECAME OBSTRUCTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659778November 20, 2014
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED NEW 2013 FORD ECO PICKUP. IT WAS ADVERTISED AND SOLD TO BE A HIGH EFFICIENT FUEL ECONOMICAL VEHICLE. FIRST TIME TEMPERATURES DROPPED BELOW 30 DEGREES F, MY FUEL MILEAGE DRASTICALLY DROPPED. AFTER DISCUSSION WITH DEALERSHIP, THEY SEEMED TO BE AWARE OF THE AFFECT COLD AIR HAD ON ITS FUEL MILEAGE. PRIOR TO COLD WEATHER I WAS EXPERIENCING 18 TO 24 MPG. AS SOON AS COLD WEATHER ARRIVED I WAS EXPERIENCING 12 TO 14 MPG. THIS TYPE OF MILEAGE IS CONSISTENT ALL THROUGH THE WINTER UNTIL LATE SPRING. SEEMS THE 24 MPG IS UNACHIEVABLE ANYMORE. DEALERSHIP BRIEFLY EXPLAINED THE BOOSTERS WORK BEST IN WARM WEATHER. THIS INFORMATION WAS NOT OFFERED DURING THE PURCHASE PROCESS. I EVEN SHOWED THEM A MAGAZINE ARTICLE WRITTEN ON HOW FORDS ECO BOOST HAD BEEN EXPERIENCING LOWER THAN ADVERTISED MPG. THE SALESMAN ACKNOWLEDGED THE ARTICLE AND SAID THEY HAD CORRECTED THE PROBLEM. I WAS TOLD DURING A MAINTENANCE PROCESS, THAT IT HAD TO HAVE 12,000 MILES BEFORE THEY COULD TEST IT FOR LACK OF MPG. I HAD IT INSPECTED AT 11,800 MILES AND THEY CLAIM THERE IS NOTHING THEY CAN DO. MY ADVICE TO ANYONE PURCHASING A 150 ECO BOOST EXPECTING GOOD TO ABOVE AVERAGE MPG, IT WILL NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659234November 19, 2014
VISIBILITY/WIPER
WIPERS STUCK IN DELAY MODE EVEN WITH WIPERS OFF. EVERY 10 SECONDS WIPERS WOULD COME ON. TOOK TO DEALER AND THEY REPLACED THE ENTIRE SWITCH MODULE. WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659137November 18, 2014
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
MY FORD 150 V8 SUPERCAB AT 32 MILES PER HOUR STARTS SHAKING THE WHOLE TRUCK AND VIBRATES. IT DOES THIS REGARDLESS OF ROAD CONDITIONS AND OR GEAR THE TRUCK IS IN. IT ONLY GOES AWAY WHEN YOU DROP BELOW 32 OR GO FASTER THAN 35. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655345November 17, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WENT OUT TO MY TRUCK AND STARTED IT UP. I NOTICED THEIR WERE TINY SHINY SPECKS ON THE CENTER CONSOLE. I LOOKED UP AND MY SUNROOF WAS TOTALLY SHATTERED. WHEN I PARKED THE DAY BEFORE EVERYTHING WAS FINE. THERE WERE NO TREES THAT SOMETHING COULD HAVE FALLEN FROM THAT MIGHT HAVE CAUSED THIS. NO OTHER VEHICLES PARKED NEARBY WERE DAMAGED AND VANDALS USUALLY GO FOR SIDE WINDOWS. IT WAS NOT UNUSUALLY COLD. A SHORT SEARCH ON THE INTERNET SHOWS THAT THIS PROBLEM IS NOT AS ISOLATED AS THE FORD DEALER THAT THE BODY SHOP I'M USING CALLED. THERE ARE OTHERS WITH FORD PRODUCTS THAT THIS HAS HAPPENED TO.SOME WERE DRIVING WHEN THEIR SUNROOFS EXPLODED OTHERS CAME OUT FIND THEIR SUNROOFS IN THE SAME CONDITION AS MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658600November 17, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE SUNROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655029November 14, 2014
WHEELS
I BOUGHT A 2013 F-150 WITH 7 MILES ON IN 8/2013. AT 22,000 MILE THE INSIDE OF THE FRONT PASSENGER TIRE WAS BALD. BOTH REAR TIRES WAS BALD IN THE CENTER. FORD SERVICE ADVISER AND THE SERVICE MANAGER TOLD ME THAT THE F150 TRUCKS WHERE "EATING THE TIRES OFF". THE DEALER SHIP GOT ME A CREDIT TOWARDS NEW TIRES BUT ALTHOUGH THESE WHERE FACTORY INSTALLED THEY SAID 50% WAS THE BEST THEY COULD KNOCK OFF THE PRICE. MY ALIGNMENT WAS OFF ON THE FRONT BY .01 DEGREES AND THEY SAID THEY HAD VERIFIED TIRE ROTATION HAD OCCURRED THAT IT WAS A MALFUNCTION IN THE TIRE CAUSED BY THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650062October 26, 2014
ENGINE
PULLING OUT TO MERGE INTO TRAFFIC ENGINE SHUT DOWN, ENGINE LIGHT COMES ON . NO POWER , ENGINE MISSING VERY BAD. PULL OVER TO SHOULDER KILL ENGINE WAIT AND RESTARTED. FORD SAID NO COMPUTER CODE CAME UP BUT RESET COMPUTER FOR TURBO. 2ND FORD F-150 WITH 3.5 ECOBOOST THAT HAS DONE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648355October 17, 2014
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING TO WORK ON THIS MORNING AT ABOUT 60MPH I HEARD A LOUD "BOOM" SOUND AND MOMENTS LATER PULLED BACK THE SUNROOF COVER TO DISCOVER MY SUNROOF HAD SHATTERED. THE GLASS PANEL HAD A HOLE IN THE CENTER AND ALL REMAINING GLASS WAS CRACKED. FORTUNATELY, THE VISOR WAS CLOSED OR I WOULD HAVE BEEN SHOWERED WITH GLASS SHARDS. THE REMAINING GLASS WAS PROTRUDING UPWARD AS IF IT EXPLODED OUTWARDLY. THERE WERE NO VEHICLES NEAR ME TO THROW A ROCK NOR WAS I DRIVING UNDER AN OVERPASS OR BRIDGE. I TOOK THE TRUCK TO FORD OF WEST MEMPHIS AND DESCRIBED WHAT HAPPENED. THE SERVICE MAN SAID HE WOULD SUBMIT THE REPAIR TO FORD FOR APPROVAL TO REPAIR UNDER WARRANTY SINCE THERE WAS NO IMPACT THAT CAUSED THE BREAKAGE. FORD CUSTOMER SERVICE DENIED MY WARRANTY CLAIM SO I HAD TO GET IT REPAIRED UNDER MY INSURANCE AND PAY THE DIFFERENCE. $1009.68 AND FOUR DAYS LATER I HAVE MY TRUCK BACK. I INSPECTED THE REMOVED GLASS WITH THE DEALER PERSONNEL AND IT IS CLEAR THAT THERE IS A CRACK AT THE FRONT CENTER EDGE OF THE GLASS FROM WHICH ALL OTHER CRACKS PROPAGATED OUT FROM IN A FAN PATTERN. THERE IS NO SIGN OF IMPACT IN THIS AREA AND ITS EVEN PROTECTED WITH THE RUBBER SEAL SUCH THAT IT WOULD BE VERY UNLIKELY THAT ANYTHING COULD IMPACT THE GLASS THERE. I AM GOING TO WRITE A LETTER TO FORD TO DEMAND THEY PAY FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643779October 10, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ONLY DURING RAINY OR HUMID WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE SEPARATE OCCASIONS WHERE THE SIX SPARK PLUGS, CONVERTER ASSEMBLY, AND NUTS WERE REPLACED. IN ADDITION, THE PCM WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,132.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639772September 29, 2014
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE RAPIDLY ACCELERATED AS THE RPMS INCREASED TO 4000. THE CONTACT APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL HOWEVER, THE VEHICLE DID NOT RESPOND AND THE RPMS REMAINED AT 4000. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 11/20/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639379September 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638471September 23, 2014
EXTERIOR LIGHTING
LEFT TURN SIGNAL STUCK ON, RIGHT TURN SIGNAL INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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