Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11152174November 17, 2018
POWER TRAIN
10 SPEED TRANSMISSION HAS BEEN AN ONGOING ISSUE, WAS HOPEFUL IT WOULD RESOLVE ITSELF ONCE THE 5K MILE BREAK-IN PERIOD WAS SURPASSED. TRANSMISSION IS AWKWARD, CLUMSY AND SPENDS TOO MUCH TIME HUNTING BETWEEN GEAR SHIFTS. MY 2013 F150 WITH 105K MILES ON IT DRIVES NOTICEABLY SMOOTHER. FORD DEALER OK WITH NO REAL EXPLANATION FOR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151116November 13, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE HAD TWO RUN AWAY FULL ACCELERATIONS IN THIS NEW TRUCK. I ACCELERATED FIRMLY AND THE ACCELERATOR REFUSED TO DISENGAGE. AT OVER 90 MPHM I PUT THE CAR IN NEUTRAL, THE RPM INCREASED AND I SHUT OFF THE KEY. NEXT TIME IN THE SAME DRIVE IT HAPPENED AGAIN AND I IMMEDIATELY SHUT OFF THE KEY. I WILL NOTIFY MY DEALER TOMORROW. I WILL NOT DRIVE IN THIS VEHICLE AGAIN. AS AN EXPERIENCED COMMERCIAL PILOT I HAVE BEEN TRAINED HOW TO DEAL WITH THIS ISSUE BUT THE PUBLIC HAS NO CLUE WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150654November 9, 2018
SERVICE BRAKES
MY TRUCK HAS 19600 MILES ON IT, SINCE LAST 2 DAYS THE BRAKE PEDAL WHEN PRESSED WOULD GO ALL THE WAY TO THE FLOOR WHILE DRIVING, DOESN'T MATTER CITY OR HIGWAY. I HAVE DROPPED TO THE DEALERSHIP YESTERDAY, THEY ARE STILL TRYING TO FIGURE OUT THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149673November 6, 2018
VISIBILITY/WIPER
REAR WINDOW VISIBILITY WITHOUT DEFOGGER DEFROSTER. ALL CARS/TRUCKS SHOULD HAVE A REAR WINDOW DEFOGGER DEFROSTER. FORD SELLING VEHICLES WITHOUT AND IGNORING SAFETY ISSUES. DEALERSHIP SHOULD MAKE IT VERY CLEAR THAT THESE TRUCKS SELL WITH OR WITHOUT REAR WINDOW DEFOGGER/DEFROSTER AND ONLY COME AS AN OPTION. EVEN MY 1955 RENAULT HAD ONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149500November 5, 2018
STRUCTURE:BODY
IN BELOW FREEZING TEMPERATURES, DRIVERS SIDE FRONT DOOR LATCH FAILS TO LOCK IN CLOSED POSITION WHEN DOOR IS CLOSED, ALLOWING DOOR TO OPEN FREELY WITHOUT USING DOOR HANDLE. THE ONLY WAY TO SECURE THE DOOR FOR TRANSIT IS TO EITHER HOLD IT CLOSED MANUALLY OR RUN A STRAP BETWEEN THE TWO INTERIOR DOOR HANDLES TO KEEP IT FROM FLYING OPEN. AFTER VEHICLE HAS BEEN RUNNING FOR A WHILE AND INTERIOR IS WARMED UP, LATCH BEGINS WORKING AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143639October 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT WHILE AWAITING AT A RED LIGHT, THE VEHICLE SHATTERED AND DID NOT MOVE WHEN THE LIGHT TURNED GREEN. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED. THE VEHICLE SHATTERED ONE MORE TIME AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER CHAMPION FORD/LINCOLN (140 SOUTHTOWN BLVD, OWNSBORO, KY 42303) THEY DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 850. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141954October 22, 2018
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
ON 8/11/2018 I WAS INVOLVE IN A REALLY BAD WITH MY NEW 2018 FORD F150 PLATINUM I WAS COMING HOME AN IT WAS RAINING ALL OF A SUDDEN THE PRECOLLISION SYSTEM THAT ALERTS ME STARTED ACTING UP I THEN APPLY BRAKES THAT WAS THE WORSE MISTAKE THE TRUCKS DID NOT BRAKE IT SLAM MY BRAKES SO HARD THAT MADE MY TRUCK FISH TALE OUT OF CONTROL THAT THREW ME TOWARDS A CONCRETE WALL AT SPEEDS 65 MILES THE WORSE THING IS THAT NOT ONE AIRBAG DEPLOYED THE ONLY AIRBAG THAT WENT OFF WAS THE REAR SEAT BELT SOME EXPERTS HAD SAID THAT MY TRUCK SHOULD HAVE NEVER ACTED THAT WAY UNLESS THERE IS SOME KIND OF MALFUNCTION I REACH OUT TO FORD BUT NO ANSWER AS OF NOW
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11141554October 20, 2018
STEERING
I BOUGHT THIS 2018 F150 LARIAT NEW, ON TEST DRIVE I NOTICED VEHICLE DID A LOT OF WEAVING TO THE POINT I ASKED SALESMAN TO DRIVE IT BACK AND VERIFY IF STEERED LIKE HIS 2017 WHICH HE DID. THIS VEHICLE DRIFTS ALL OVER THE ROAD AND FEELS LIKE IT IS GETTING OVER RUN WITH ELECTRICAL IMPULSES IN THE STEERING CAUSING IT TO DRIFT LEFT AND RIGHT CONSTANTLY AND AT IT'S WILL, IF YOU LOOK DOWN TO ADJUST THE HEATER CONTROLS IT WILL BE ACROSS THE CENTERLINE OR OFF THE SHOULDER IMMEDIATELY, AND THERE ARE A LOT OF COMPLAINTS ABOUT HIS FROM OWNERS. MY DEALERSHIP HAS ALIGNED THE FRONT END AND IT IS CORRECT, THE BEST WE CAN TELL IT IS IN THE ELECTRIC STEERING, AND NOT TO BE CONFUSED WITH LANE ASSIST WHICH IS NEVER TURNED ON, IT HAS TO DO WITH THE EPAS AND THE DRIFTT CONTROL/CROWN IN THE ROAD CONDITIONS. IT FEELS LIKE THIS SYSTEM IS CONSTANTLY CREATING ROAD CONDITIONS IN IT'S MIND AND WORKING THE STEERING TO CORRECT FOR WHAT IS NOT THERE. FORD HAS AN ALGORITHM BUILT IN AND IT IS NOT WORKING AND NEEDS TO BE TURNED OFF IMMEDIATELY AND CORRECT THIS STEERING ISSUE. TO TELL YOU HOW BAD IT IS PASSING 3 CARS THE OTHER DAY AT 70MPH CROSSING INTO THE PASSING LANE THE TRUCK HAD SOME KIND OF HICCUP AND THE STEERING STEERED HARD RIGHT AND I ALMOST LOST CONTROL OF THE VEHICLE, IT ALMOST SNAPPED THE TRUCK SIDEWAYS, NOBODY WAS VERY HAPPY WITH THIS. GOING DOWN THE ROAD SLOWLY ON A FLAT SURFACE YOU CAN FEEL THE IMPULSES OR THE STEERING WHEEL/TIRES OSCILLATING EVER SO SLIGHTLY BACK AND FORTH, HOOK A TRAILER TO THIS TRUCK AND YOU HAVE A SWAYING BEAST ON YOUR HANDS. THIS STEERING SYSTEM IS VERY DANGEROUS, NOT 100% SURE WHAT IS GOING ON BUT IT DRIFTS CONSTANTLY BACK AND FORTH, NOBODY WANTS TO DRIVE THIS TRUCK, YOU START TO PASS YOU DO NOT KNOW WHAT TO EXPECT OUT OF THE STEERING, DEALERSHIP IS READY TO HELP BUT FORD KNOWS IT IS A PROBLEM WITH ALOT OF THEIR 2018'S, WAITING ON FORD FOR A FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141614October 20, 2018
UNKNOWN OR OTHER
THE BLIND SPOT MIRROWS HAVE BEEN REPLACED BY A 1/8 INCH LITE IN THE MIRROW. IT IS HARD TO SEE IF THE SUN / CITY LITES ARE SHINNING IN YOUR EYES. THIS IS THE ONLY MEANS OF SEEING A VEHICLE IN THE "BLIND SPOT", THIS IS DANGEROUS, I ONLY HAVE ONE EYE + BAD VISION, I HAVE HAD SEVERAL CLOSE CALLS. THE BACK UP ALARM ONLY SOUNDS WHEN YOU ARE 24 INCHES OR LESS FROM AN OBJECT, IF IT SOUNDS AT ALL, THE FIRST MORNING I BACKED INTO AN OBJECT, IT NEVER GAVE A SOUND. I HAVE HAD ALARMS SINCE 2004, NO PROBLEMS. BLIND SPOT MIRROWS FOR MANY YEARS. A LOT OF ELECTRICAL PROBLEMS, I HAVE BEEN WAITING OVER TWO WEEKS TO GET THIS PROBLEM FIXED. THE BLIND SPOT MIRROWS ARE A BIG SAFETY PROBLEM. MOVING & IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139935October 12, 2018
POWER TRAIN
WHILE DRIVING ON CITY STREETS, THE DRIVE-TRAIN OCCASIONALLY MAKES A VIOLENT 'CLUNK' AND ENTIRE VEHICLE WILL 'SHUDDER' WHEN ACCELERATING FROM A COMPLETE STOP. THE ODOMETER READING WAS APPROXIMATELY 6,532 MILES WHEN THE PROBLEM FIRST APPEARED. THE TRANSMISSION CONTROL SOFTWARE WAS UPDATED BY THE DEALER WHEN TAKEN IN FOR SERVICE, BUT THE PROBLEM PERSISTED. DEALER'S SERVICE DEPARTMENT CONTACTED FORD'S HOTLINE FOR A TSB OR INSIGHT INTO THIS ISSUE BUT SAID THIS PROBLEM WAS UNKNOWN. RETURNING THE VEHICLE FOR A SECOND SERVICE APPOINTMENT OCT. 18TH, 2018 IN ANOTHER ATTEMPT TO DIAGNOSE AND CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139296October 9, 2018
UNKNOWN OR OTHER
STATIONARY- BOUGHT THE TRUCK WITH A 6600# TOW PACKAGE, CLASS IV HITCH, 7 AND 4 PIN ELECTRIC TRAILER PLUG-IN AND WAS EXPECTING TO TOW A TRAILER. TRUCK HAD NO TRAILER BRAKE OR TOW MIRRORS. ANY TRAILER EXCEEDING 3000 LBS GVWR NEEDS TRAILER BRAKES AND TOW MIRRORS. HAD TO HAVE THEM INSTALLED. SHOULD HAVE BEEN THE MANUFACTURERS JOB TO MAKE TOWING SAFE FOR THE AVERAGE DRIVER TO MAKE LANE CHANGES, MAKE TURNS OR BRAKE SAFELY. 6600 LB TOW PACKAGE IS MISLEADING AND UNSAFE TO THE GENERAL PUBLIC'S SAFETY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139060October 8, 2018
POWER TRAIN
TRANSMISSION HAS INTERMITTENT SLIPPING AND VERY ROUGH UP AND DOWN SHIFTING. IT ALSO HAS INTERMITTENT ROUGH HOT START (TRUCK KICKS FORWARD AS IF IT WANTS TO TAKE OFF DURING START UP). THE TRUCK ALSO HAS PROBLEMS SHIFTING WHILE ON 'SPORT' MODE IN WHICH IT WILL NOT SHIFT UP TO THE NEXT GEAR EVEN AS IT REACHES THE RED LINE IN THE TACHOMETER. THESE PROBLEMS HAVE PROGRESSIVELY INCREASED SINCE I BOUGHT THE TRUCK BACK IN NOVEMBER 2017. I HAVE BROUGHT UP THESE CONCERNS TO TWO SEPARATE FORD DEALERS AND BOTH STATED I HAD TO GET USED TO THE SHIFTING IN THIS NEW 10 SPEED TRANSMISSION. BOTH DEALERS ALSO STATED THAT THEY'VE HAD LOTS OF COSTUMER COMPLAINTS REGARDING MY CONCERN BUT HAVE NOT RECEIVED ANY DIRECTION FROM FORD. MY CONCERN IS THAT THE TRANSMISSION MIGHT LOCK UP, SEIZE OR HAVE A CATASTROPHIC FAILURE IN WHICH FLUID WOULD SPILL ON THE ROADWAY AND CAUSE ME TO LOOSE CONTROL OF THE TRUCK. I HAVE LOOKED INTO SEVERAL FORUMS AND FOUND LOTS OF PEOPLE WITH SIMILAR COMPLAINS REGARDING THIS 10 SPEED TRANSMISSION. PLEASE HELP...THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131595September 25, 2018
STRUCTURE:BODY
I HAVE A PROBLEM WITH THE DASHBOARD PANEL OF MY FORD F150 2018. THIS VEHICLE HAS THE DASHBOARD PANEL BROKEN AND BUMP IN THE DUCTS OF FRONT DEFROST AREA. ALSO IN THE AIRBAG OF PASSENGER IS BUMP ON THE TOP. ALL MODELS OF 2015 TO 2018 HAS THE SAME PROBLEM. IS A DEFECT OF FABRICATION. I REPORT THIS ISSUE TO THE DEALER AND THEM GO TO REPLACE BECAUSE HAS WARRANTY. YOU CAN SEE THIS PROBLEM IF YOU SEE OUTSIDE ON THE GLASS FRONT OF YOUR TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130056September 18, 2018
SEAT BELTS, SEATS
HAVE ALREADY CONTACTED YOUR ORGANIZATION (11129828) BUT NEED TO ADD SOME NEW INFORMATION I HAVE DISCOVERED. THIS TRUCK WAS INVOLVED IN A SIDE SWIPE ACCIDENT ON 9-16-2018. ALL AIRBAGS WERE DEPLOYED. ABOUT 5-10 MINUTES AFTER THE WRECK THE INSIDE OF THE TRUCK WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND PUT THE FIRE OUT. AT THAT TIME THE FIREMAN STATED THEY FELT THE AIRBAG ON THE DRIVERS SIDE HAD STARTED THE FIRE. UPON LOOKING AT THE TRUCK YESTERDAY, I COULD SEE THAT IT WAS REALLY THE SEAT BACK OF THE DRIVERS SEAT THAT BURNED THE MOST. AT THE TIME OF THE FIRE, THE TRUCK WAS NOT RUNNING AND WAS STILL SITTING IN THE SPOT IT CAME TO REST IN AFTER THE ACCIDENT.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11129828September 17, 2018
AIR BAGS
THE TRUCK WAS HIT BY ANOTHER VEHICLE IN THE DRIVERS SIDE DOOR. AIRBAGS DEPLOYED IN ALL AREAS OF THE TRUCK. ABOUT 5 MINUTES AFTER THE ACCIDENT, IT WAS NOTICED THAT THE DRIVERS SIDE WAS ON FIRE. THE FIRE DEPARTMENT CAME AND PUT THE FIRE OUT AND STATED IT WAS CAUSED BY THE AIRBAG CATCHING ON FIRE. THE TRUCK WAS SITTING WHERE IT STOPPED AFTER THE WRECK. THE WRECK OCCURRED WHEN THE OTHER DRIVER SWERVED INTO ITS PATH ON A CITY STREET.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11129702September 15, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS HEADED HOME FROM WORK AND MY TRUCK WAS STATIONARY STOPPED AT A STOP LIGHT, AND THE AUTOMATIC ENGINE STOP WAS ACTIVE, WITH SYNC NETWORKED. A VEHICLE FROM BEHIND RAN INTO MY 3 WEEK OLD VEHICLE. THE ENGINE AUTOMATIC START-STOP SYNC STARTED, AND THE ENGINE RACED TO VERY HIGH RPMS. THROWING MY HEAD BACK INTO THE HEADREST AGAIN. I HAD TO PRESS REALLY HARD UPON THE BRAKES TO PREVENT MY VEHICLE FROM SLAMMING INTO THE CAR AHEAD OF ME. AT THAT MOMENT MY MIND THOUGHT OF THE TOYOTA CAMRY ACCELERATION PROBLEM YEARS AGO, AND UPON THE VEHICLE RETURNING TO NORMAL IDLE RPMS, I DOUBLE CHECKED THAT MY FOOT WAS ACTUALLY ON THE BRAKE. MY FOOT WAS ACTUALLY ON THE BRAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11129300September 13, 2018
EXTERIOR LIGHTING
ON STRAIGHTAWAY, AND PARTICULARLY SIDES OF THE ROAD (NOT TO MENTION ON CURVES), THE HEADLIGHTS DO NOT ALLOW THE DRIVER TO SAFELY SEE OBSTACLES IN OR ENTERING THE ROAD (WILDLIFE). A STANDARD SHOULD BE SET THAT INCREASES THE EFFECTIVENESS OF NIGHT DRIVING LIGHT IN BOTH LOW AND HIGH BEAM APPLICATIONS. LUCKILY BREAKING HAS BEEN IMPROVED AND IS PROBABLY A BIG REASON THIS ISSUE IN NOT BROUGHT FORWARD MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128761September 11, 2018
STRUCTURE:BODY, SEAT BELTS
TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO HER VEHICLE, CAUSING IT TO FISHTAIL. THE REAR DRIVER'S SIDE TIRE WENT INTO AN EMBANKMENT. THERE WAS A STUMP IN THE EMBANKMENT THAT PUNCTURED A HOLE IN THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE DRIVER'S AND PASSENGER SIDE AIR BAGS HAD NOT DEPLOYED. THE CURTAIN AIR BAGS DEPLOYED. WITHIN A SHORT PERIOD OF TIME, A FIRE ERUPTED FROM THE AREA OF THE DRIVER'S SIDE WINDOW TO THE PASSENGER SIDE. THE FLAMES CONSUMED THE CABIN OF THE VEHICLE. THE DRIVER AND FRONT PASSENGER WERE ABLE TO EXIT THE VEHICLE. THERE WERE NO INJURIES. THE DEALER (HERITAGE FORD, 1600 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 802-865-8140) WAS CONTACTED MORE THAN TWICE AND ASKED THAT THE MANUFACTURER BE CONTACTED. THE VERMONT STATE POLICE TOWED THE VEHICLE TO THEIR YARD FOR INVESTIGATION. THE VEHICLE WAS LATER INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V568000 (STRUCTURE, SEAT BELTS), ALTHOUGH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED WHEN THE CRASH OCCURRED; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE IN A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11124717September 6, 2018
SEAT BELTS
WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT 8/16/18. WAS STRUCK GOING NORTHBOUND BY A VEHICLE THAT RAN A RED LIGHT GOING EAST BOUND. IMPACT STRUCK DRIVER SIDE FRONT CORNER AS WELL AS REAR DRIVER SIDE BEDSIDE. SIDE CURTAIN AIR BAGS DEPLOYED AND SEAT AIRBAGS. AFTER COLLISION GOT OUT OF VEHICLE AND IN 3 MINS THE SEAT BELT TENSIONER IGNITED AND STARTED A FIRE ON THE DRIVER SIDE FLOOR BOARD. PUT OUT FIRE AND THE CAB HARNESS. B PILLAR MOLDING, SEAT BELT, FLOOR CARPET AND MOLDING WERE ALL MELTED AND DESTROYED. VEHICLE IS BEING REPAIRED AT THE MOMENT AND HOPE THIS LIFE THREATENING ISSUE IS ADDRESSED BY FORD. PLEASE SEE ATTACHED PICTURES FOR DAMAGES. THANK YOU.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11124723September 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SAME ISSUES I'M READING HERE. VEHICLE FREQUENTLY MAKES A LOUD BANG WHEN STARTED. SHIFTS GEARS EXTREMELY ROUGH TO THE POINT WHERE YOU'RE JERKED AROUND. NO POWER WHEN TRYING TO ACCELERATE FROM A STOP WHICH IS EXTREMELY DANGEROUS WHEN CARS ARE BEHIND YOU OR TRYING TO ACCELERATE MERGING ONTO THE FREEWAY. MY TRUCK HAS BEEN TO DEALER TWICE NOW. THE FIRST TIME IT WAS BECAUSE MY FUEL INJECTOR WENT OUT AT 4,500 MILES! IT DOESN'T RUN MUCH BETTER NOW. WHEN I TOOK IT IN THEY JUST BLEW ME OFF AND SAID IT WAS 'NORMAL BEHAVIOR FOR THE VEHICLE'. READING ALL THESE ISSUES HERE, FORD REALLY NEEDS TO TAKE ACTION! EXTREMELY DANGEROUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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