Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11662342May 21, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 35 MPH and exiting the gas station, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and then stalled. The check engine warning light was intermittently illuminated. The contact was able to coast to the side of the road. The vehicle was restarted; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the timing chain was stretched and needed to be replaced. The vehicle was not repaired. The contact stated that three months prior to the failure, the heater on the vehicle failed to operate as intended. The heater was repaired. The contact also stated that several weeks later, the backlight failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed that the socket had corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661920May 19, 2025
BACK OVER PREVENTION
The contact owns a 2014 Ford F-150. The contact stated that while attempting to reverse, the center console display failed to display the rearview camera view, and a blue screen was displayed with the message, "No Signal to rearview Camera". There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661536May 16, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power and had downshifted independently to first gear and nearly stopped due to the rear wheels almost locking up. The contact pulled over and turned off and restarted the vehicle and regained normal transmission operation. The contact stated that no warning lights were illuminated. The contact had taken the vehicle to a local dealer who advised the contact that the PCM software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was downshifting unexpectedly but was only downshifting to third gear. The contact stated that the "WRENCH" symbol was illuminated. The contact took the vehicle back to the same dealer and DTC P0722 (Output Shaft Speed Sensor, No Signal) was retrieved. The contact was advised that the leadframe on the transmission needed to be replaced. The vehicle was not repaired. The contact informed the dealer that he had received a letter for NHTSA Campaign Number: 24V444000 (Power Train); however, the contact was informed by the dealer that the VIN was not included in the recall. The manufacturer was informed of the issue and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661052May 14, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving 5 MPH and depressing the accelerator pedal, the transmission remained stuck in first gear. The contact stated that the service vehicle warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); but the failed to fix the vehicle. The vehicle was currently in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the part needed to repair the vehicle was not included in the recall. The failure mileage was 120,787.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660652May 13, 2025
STEERING
The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659775May 8, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Major transmission failure that causes sudden unintended downshift to first gear, even at high speeds. This occurs often and randomly without warning, causing the engine to "redline", rear tires to slide and the vehicle to come to a near sudden stop. This is an extreme safety concern, especially in slippery road conditions as the vehicle could overturn or slide off the road or at a minimum be rear-ended for suddenly stopping unexpectedly on a freeway. This is a widely known problem by Ford. The local Ford service manager admitted that his 2013 F150 has the same issue and he continues to drive it because he tried fixing it by replacing the Molded Lead Plate in the transmission and that didn't resolve the problem. Remember, I noted this is a Ford Service Manager! Ford has issued a recall (24S37); however, the prescribed solution is to have the Powertrain Control Module (PCM) software updated and that prescribed fix actually makes the sudden downshifting happen more often. This is the cheapest, band-aid solution that Ford hides behind so they can say that they are addressing this issue. A second Ford dealership down the road actually admitted that they have identified that the recommended software update actually makes the problem worse and they practically refuses to perform the software update for their customers. After several discussions with Ford's Recall Assistance Team and several discussions with a local dealership's service manager, Ford is not willing to do anything more, despite this major safety issue not only not getting resolved, but actually has gotten worse due to their band-aid approach of a software update. In my case, if further diagnosis is to be performed, I have to be the one that covers that cost and also I would be the one to cover the cost of repairs. To me, this is completely unacceptable. The rational that Ford uses to deny accountability is that the vehicle's computer doesn't register any DTC codes when the incident occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659502May 7, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving highway speeds, the transmission unexpectedly downshifted to first gear without warning. The vehicle was taken to the local dealer where the failure was acknowledged, and the dealer performed a software update that the contact was informed would solve the failure. Despite the software update, the failure worsened upon return of the vehicle. The contact then reached out to another dealer that stated that the software update was no longer performed due to the update worsening the failure. The dealer refused to service the vehicle and directed the contact back to the original dealer. The vehicle was not repaired. The manufacturer was notified of the failure and acknowledged that the failure was a known issue. The manufacturer also informed the contact of NHTSA Campaign Number: 24V444000 (Power Train) and a case was filed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659337May 6, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2014 Ford F-150. The contact stated while driving 75 MPH, the vehicle unintendedly decelerated to 45 MPH. The contact stated that the vehicle also hesitated while driving. The contact stated that the transmission unexpectedly downshifted without warning. The contact stated that the vehicle was pulling and decelerating unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658013April 30, 2025
UNKNOWN OR OTHER
In December 2023 my review camera stopped working and I cannot see if there is a small child or animal behind while backing up this is the message displayed message: Please check surroundings for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657731April 30, 2025
POWER TRAIN
After recall 24S37 was performed on my Ford F-150 to address potential sudden downshifting to first gear, my truck began experiencing serious transmission issues that had never occurred prior. The recall required PCM reprogramming, and immediately afterward, the vehicle started hard shifting and unexpectedly downshifting at highway speeds (one example 5th to 3rd gear and also while passing or decelerating). This was alarming and unsafe. Before this recall, the transmission operated perfectly with no symptoms, warning lights, or signs of malfunction. I returned the truck to the Ford dealership that performed the recall. Their road test confirmed the issue, and they diagnosed it as damage to the overdrive clutch. However, they stated the damage was “likely present before” the recall work—despite no prior symptoms—and recommended full transmission replacement at a cost of nearly $10,000, which I declined. The issue clearly began immediately after Ford’s recall remedy and fits the exact risk the recall was supposed to prevent. The vehicle is available for inspection. I believe the recall work either caused or triggered the failure and that Ford should be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657079April 27, 2025
ENGINE, VEHICLE SPEED CONTROL, WHEELS
Truck randomly downshifts/ jerks really hard while driving all speeds. On 4/19 I was driving 65mph and truck felt like slamming brakes on, while speedometer pin bounces around, then a wrench showed up on the dash screen, I pulled over turned truck off sat for a few minutes, turned it back on, everything seemed finer and continued driving home, with no more issues. On 4/27 I was coming home from groccery store going about 30-35mph truck dropped down to first gear and then back to 4th gear. My pregnant wife and daughter were in the car when this happened. I've called local Ford dealership, and they ask me to come in for diagnosis, but I know this is a factory recall issue via 24V-444. I'm not sure if the truck is safe to drive, this randomly happens, but seems to be happening more and more frequently past 2 months or so
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656500April 24, 2025
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656362April 23, 2025
UNKNOWN OR OTHER, POWER TRAIN
On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655274April 17, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11655302April 17, 2025
ENGINE
The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently lost motive power and was unable to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the timing chain tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654753April 15, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to a dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that upon driving the vehicle from the dealer's parking lot, the vehicle experienced hard transmission shifts to low gear and to the higher gears. The was no warning light illuminated. Additionally, the engine revved significantly. The vehicle was taken back to the dealer, where the contact was informed that the failure was not caused by the recall remedy but could be related to the transmission. The vehicle was taken to Master Tech Auto Repair, where a transmission replacement was recommended. The transmission was replaced; however, the failure persisted. The contact stated that the vehicle was scanned with a code reader; however, no diagnostic trouble code was retrieved. The contact stated that the failure had progressively worsened. The contact stated that the vehicle was not experiencing a failure prior to the recall repair, and the recall remedy had failed to prevent the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653974April 10, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Ford F150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651573March 30, 2025
VISIBILITY/WIPER
Rear camera stop working while driving in reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650981March 27, 2025
UNKNOWN OR OTHER
Back up camera works intermittently. Has not been inspected, or involved in a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651205March 27, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
On [XXX], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a Safety Recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the AutoNation Ford Dealer in Littleton, Colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24S37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! The truck is currently back at the AutoNation Ford Dealer in Littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it’s the exact same problem and their Safety Recall ‘repair’ didn’t work? I believe the repair was just a software patch, but I can’t be sure. Can you please help me find out what the recall (24S37) was supposed to fix and why it didn’t fix the problem? Their suggestion now is to replace the Valve Body with a cost of $2,554.63 (in addition to a $219.95 diagnostic fee). My concern is that even this expensive repair might not actually solve the problem, and I am truly afraid to drive this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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