Ford Explorer Complaints

917 consumer complaints on file.

#11732998April 22, 2026
VISIBILITY/WIPER
Sunroof Shade does not roll up and blocks rear view window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732715April 21, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted and taken to the dealer, who was unable to duplicate the failure. There were no diagnostic trouble codes retrieved. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732529April 20, 2026
UNKNOWN OR OTHER
My car has 68,908 miles on it and the sunroof sunshade has drooped down now when I attempt to open it. When it does this it completely blocks the rearview window/3rd row seating which is a safety concern. There are no warning lamps at all for this issue. It sounds like it is operating normally but looks as though the glue has failed that holds the sunshade in the track possibly?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732286April 19, 2026
VEHICLE SPEED CONTROL
While operating the vehicle with the cruise control enabled and engaged, the vehicle resets the “set” speed 5 to 15 MPH higher than initially set with no driver input or adjustment and begins accelerating. My spouse related this has happened several times to her at various speed settings. Today, I was on the highway with it set at 60 MPH, the vehicle began accelerating and I noticed the set speed had changed to 75 MPH. I disengaged the cruise control and turned it off. We plan to notify Ford and take it to the dealership for evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731738April 16, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
While I drive my vehicle down the road the car all of a sudden sounds like you throw it in park, it screeches and grinds in the front and will not let you push the gas pedal down even when on the highway. This causes sever risk to the people around me as well as my children who drive in this car… ford has an open recall for this which my vehicle falls under year and build wise. But does not correlate with my vin #
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731426April 15, 2026
POWER TRAIN
EVERY TIME THE VEHICLE BEGINS MOVING FROM STATIONARY POSITION(BOTH IN FORWARD AND REVERSE GEARS) A LOUD CLUNKING SOUND IS HEAR ORIGINATING FROM THE REAR AXLE/REAR DIFFERENTIAL MOUNTING BOLT. I HAVE SEEN IT MY SELF WHEN LOOKING UNDER THE VEHICLE . AND I'M CONCERNED ABOUT SAFETY WHEN DRIVING IT LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731103April 14, 2026
VISIBILITY, FUEL SYSTEM, GASOLINE
The contact 2021 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that while driving approximately 40 MPH in inclement weather, the windshield wipers were activated, and the driver’s side windshield was not cleared, causing limited visibility. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730852April 13, 2026
EXTERIOR LIGHTING
Passenger low-beam headlight failure. Dealer replaced headlight module but did not resolve. Next suggestion is replacing headlight for more than $2,000. Quite common issue on the Platinum model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730769April 13, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Explorer. The contact stated that while driving on several occasions at various speeds, the master warning, brake, battery, ABS, and brake system warning lights illuminated. Additionally, the message "STOP Safely Now" was displayed. The vehicle then went into LIMP Mode each time, but the vehicle failed to respond while the contact was attempting to turn off the vehicle or accelerate. The contact stated that while the vehicle was in neutral(N), it failed to respond as intended. The vehicle was taken to a dealer, where it was diagnosed that there were 11 undisclosed modules that needed to be updated, and the hybrid system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730656April 12, 2026
UNKNOWN OR OTHER
The coating over the window up/ down controls is pealing and flaky. The coating is very sharp and brittle and has deeply gashed a couple fingers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730599April 11, 2026
UNKNOWN OR OTHER
Interior panoramic roof shade roller broke and is not retracting the liner anymore
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730556April 11, 2026
VISIBILITY/WIPER
Rear windshield wiper doesn't work. Earlier model years have been recalled for wiper motor issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730431April 10, 2026
FUEL/PROPULSION SYSTEM, ENGINE, VISIBILITY/WIPER
There are three active recall on my car, all of which say there are not remedy available and NHTSA Recall Number 25V455 can cause engine failure that leads to a crash, was reported in July 2025, and STILL has no remedy. The other 2 recalls are NHTSA Recall Number 26V123 and NHTSA Recall Number 26V117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730312April 10, 2026
UNKNOWN OR OTHER
While driving, Sirius XM pushes advertisements to my infotainment display. These notifications are distracting to driving and they WILL cause an accident. This practice should be banned outright and a monetary fine placed on Sirius XM for impairing driving. Completely unacceptable placement of advertisements and it is going to get someone seriously injured or worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730076April 8, 2026
UNKNOWN OR OTHER
I was driving home from work on the interstate. It was not overly crowded and not many vehicles around me. I was going the speed limit. All the sudden I heard a loud pop and a very loud sound. I wasn’t sure exactly what happened. I thought maybe I blew a tire so I pulled over to the side of the road. I then figured out that my sunroof had shattered/exploded in my brand new 2026 ford explorer. I just purchased it new on 1/30/26 and it has approx 3k mileage. Luckily I had the shade on my sunroof closed otherwise glass would have been everywhere in my car and all of me while I was driving. I was now on the side of the interstate cleaning glass off the top of my car into a bag so I could continuing driving home and it wouldn’t blow off onto the highway into traffic. Needless to say it took a long time. I have no idea what could have caused this to happen other than a manufacture defect in the glass. It is very scary for that to happen while traveling at a higher speed on an interstate. In addition if the sunshade would have been open. I have not spoken to the dealership or insurance company yet, but will call them tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729928April 8, 2026
SEATS
The third-row seat headrest in my 2021 Ford Explorer is stuck in the upright position and will not fold down, preventing the seat from fully collapsing. This affects rear visibility and cargo use, which may create a safety concern while driving. The issue appears to be a mechanical failure and has not been resolved despite repeated attempts to adjust it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729877April 8, 2026
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the rear of the vehicle unexpectedly jolted, and there was a dragging sound coming from the rear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear axle had failed and needed to be replaced. The vehicle was repaired. The dealer was contacted. The vehicle was not diagnosed or repaired by the dealer. The dealer informed the contact that the vehicle could not be repaired due to the vehicle being previously assigned to a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729741April 7, 2026
VISIBILITY/WIPER
Recently, my sun roof shade has started to sag and no longer retracts correctly. This is causing a loss of visibility out of the rear and side windows. It also is causing a distraction as it has lost it's tension. Additionally I have contacted two separate Ford dealerships, only for them to tell me that I have to bring the vehicle in and pay hundreds of dollars to "diagnose" that the shade is broken and that my extended warranty will not cover this cost even though it is a danger for me to drive my vehicle in this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729375April 6, 2026
VISIBILITY/WIPER
Front side windows (driver and passenger side) have a quality issue that creates a distorted, wave-like view when looking out the window. This results difficulty viewing objects seen in the side mirrors. Also, when viewing anything out the side windows (ie. cross traffic) the view is distorted. Further, this makes the driver and passenger nauseated. The issue is constant and does not depend of environment, temperature, weather, or time of day. No warning lamps or messages appear. The dealer confirmed the issue, but stated nothing could be done because other Ford Explorers on-site also have the issue. The issue has also been confirmed on other Explorers in the market.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729322April 5, 2026
UNKNOWN OR OTHER
The panoramic sunroof, shade, plastic brackets become brittle annd fail very fast and becomes hanging down while you are driving and blocks your complete vision very dangerous . It is not safe at all. It totally blocks your vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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