Ford Expedition Complaints (2007)

215 consumer complaints on file.

#10519791June 14, 2013
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A WHINING SOUND COMING FROM OF THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER DETERMINED THAT THE BEARINGS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515723June 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL PUMP. A REPAIR WAS NOT PERFORMED DUE TO THE PART BEING ON A MASSIVE BACK ORDER. THE EXPECTED DATE FOR THE PART WAS AUGUST OF 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513619May 27, 2013
FUEL SYSTEM, GASOLINE
I WAS TRAVELING DOWN THE HIGHWAY AND WAS COMING UP TO A STOP LIGHT AND THE VEHICLE DIED OUT. I WAS ABLE TO GET THE VEHICLE STARTED AND SHORTLY AFTER THAT, I WAS TRAVELING DOWN THE HIGHWAY AGAIN AND WHILE I WAS SPEEDING UP TO ABOUT 55 MPH THE VEHICLE SHUT DOWN AGAIN AND I WAS BARELY ABLE TO GET AWAY FROM THE TRAFFIC AROUND ME AND GET THE VEHICLE PULLED OVER TO THE SIDE OF THE ROADWAY. I ATTEMPTED RESTARTED THE VEHICLE AND IT COULD NOT GET THE VEHICLE TO RESTART, LUCKILY I WORK ON VEHICLES MYSELF AND DETERMINED THAT THE PROBLEM WAS A FUEL PUMP ISSUE. I TAPPED ON THE FUEL TANK, GOT THE VEHICLE STARTED AND WAS ABLE TO DRIVE ME AND MY FAMILY ALL THE WAY BACK HOME, BUT THE VEHICLE WAS DRIVING ROUGH AND NO LIGHTS CAME ON INDICATING I HAD A PROBLEM, BEFORE OR AFTER. I WILL GET THE VEHICLE TESTED ON TO SEE WHAT WOULD HAVE CAUSED IT. AFTER READING A GREAT NUMBER OF THESE COMPLAINTS, THE PROBLEM SEEMS TO POINT AT AND IS CLEARLY INDICATING IT IS THE FUEL PUMP!! WE WERE VERY LUCKY THAT THE VEHICLE DIDN'T EXPLODE BECAUSE THE FUEL PUMP WIRES HAVE A TENDENCY TO MELTED ON THE FUEL PUMP. I DOUBT FORD WOULD PAY FOR THIS FUEL PUMP FAILURE IT SEEMS TO BE A COMMON PROBLEM WHEN YOU LOOK ON-LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512043May 15, 2013
FUEL/PROPULSION SYSTEM
TWO WEEKS AGO I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH. ALL OF A SUDDEN THE CAR JUST SHUT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. IT WAS VERY HARD TO STEER. HAD TO HAVE CAR TOWED SINCE IT WOULDN'T START. COME TO FIND OUT THE FUEL PUMP HAD MELTED. THERE IS NO FUEL PUMP TO BE FOUND! WE HAVE TRIED ALL THE DEARLSHIPS IN THE AREA AND EVEN CONTACTED FORD. THEY DON'T CARE THAT THE TRUCK IS DOWN AND THAT WE WERE TOLD IT WOULD BE AUGUST BEFORE A PART WOULD BE AVAILABLE. I DRIVE A BIG TRUCK FOR A BIG FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511523May 11, 2013
FUEL/PROPULSION SYSTEM
OK, HERE IS THE STORY. A WEEK AGO THE FUEL PUMP WENT OUT ON MY WIFE'S CAR. AFTER JUST ONE GOOGLE SEARCH I FOUND OUT THAT THIS WAS AN ONGOING PROBLEM AND THAT MANY PEOPLE HAD THIS HAPPEN WITH THE PUMP. MOST PEOPLE WERE FINDING THAT ONE OF THE LEADS GOING TO THE FUEL PUMP WAS GETTING HOT AND MELTING... MELTING INSIDE THE FUEL TANK!!! SOUND LIKE A PROBLEM? SO I HAVE IT TOWED TO THE LOCAL SHOP TO HAVE IT REPAIRED. ONE DAY LATER THE GUY FROM THE SHOP CALLS ME AND SAYS HEY MAN WE GOT A PROBLEM, THE FUEL PUMP IS CURRENTLY NOT AVAILABLE FOR YOUR CAR, AND THAT HE HAD CALLED FORD AND THEY HAD INFORMED HIM THAT THEY FOUND A PROBLEM WITH THE PUMP AND PULLED IT OUT OF PRODUCTION UNTIL 7-22-13 BUT WOULD NOT BE AVAILABLE UNTIL 9-13. HE SAID THAT HE HAD SCOURED THE WEB AND FOUND OUT THAT THIS WAS A PROBLEM SHOWING UP JUST NOW BECAUSE THE CARS WITH THE FAULTY FUEL PUMP WERE NOW GETTING SOME MILES ON THEM. I CALLED THE BIG FORD OFFICE AND THEY BASICALLY TOLD ME TOUGH LUCK. SO A COMPANY THAT BIG HAS RECOGNIZED THAT THERE IS A PROBLEM WITH THE FUEL PUMP, PULLED IT OUT OF PRODUCTION, HAVE NOT ISSUED A RECALL, AND TELLING ME TOUGH LUCK! I NEED HELP, THIS IS THE ONLY FAMILY CAR WE HAVE AND WE HAVE 5 KIDS. THIS IS BEYOND BAD BUSINESS AND IMO NOT ACCEPTABLE. ANY HELP WOULD BE MUCH APPRECIATED. I ALSO HAVE PICTURES OF THE UNIT IF ANYBODY WOULD LIKE TO SEE THEM JUST SHOOT ME A EMAIL @ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507312April 5, 2013
ELECTRICAL SYSTEM
CAR HORN SOUNDING REPEATEDLY, LIGHTS FLASHING, DASH ELECTRICAL INDICATORS FLASHING, ETC. CAR WILL NOT START. UNLESS CAR REMAINS LOCKED, THESE EVENTS OCCUR OVER AND OVER THROUGHOUT THE DAY AND NIGHT. CAR IS COMPLETELY UNUSABLE. THIS IS A KNOWN DEFECT THAT FORD WILL NOT ACKNOWLEDGE NOR CORRECT AND IT HAS CONTINUED TO BUILD VEHICLES WITH THIS DESIGN FLAW. NHTSA CLOSED THIS ISSUE WITH NO ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504959March 29, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THROTTLE STUCK WIDE OPEN, POWER EXCEEDED BRAKES ABILITY TO STOP. RELEASED BY VIOLENTLY PRESSING ACCELERATOR REPEATEDLY. VEHICLE EQUIPPED WITH ADJUSTABLE BRAKE/GAS PEDALS. DETERMINED OCCURS WHEN PEDALS ARE SET IN THE LOWEST MOST POSITION. THERE WAS NO CARPET OR FLOOR MAT INTERFERENCE!! CAN DUPLICATE AT WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502039March 8, 2013
FUEL/PROPULSION SYSTEM
I STARTED THE VEHICLE AND MOVED IT FROM THE BACK YARD TO FRONT AND LEFT VEHICLE RUNNING WHILE I LOADED SOME ITEMS INTO IT. WHILE LOADING THE VEHICLE SHUT OFF AUTOMATICALLY. I ATTEMPTED TO START VEHICLE SEVERAL TIME BEFORE FINALLY HAVING IT TOWED. MECHANIC ADVISED FUEL PUMP INSIDE MY TANK WAS MELTED. REPAIR COST OF $500. AFTER SEEING SEVERAL OF THESE COMPLAINTS THIS SHOULD BE A RECALL FOR SAFETY ISSUES HOW CAN AN ELECTRICAL PROBLEM BECOME HOT ENOUGH IN A TANK OF GAS TO MELT????? VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494860January 27, 2013
FUEL/PROPULSION SYSTEM
GAS BURPS OUT OF FILLER TUBE UPON FUELING. YOU MUST ALWAYS HOLD FUEL PUMP HANDLE AND MANUALLY PUMP FUEL AND LISTEN FOR GAS TO BE ALMOST FULL TO STOP. OTHERWISE GAS WILL SPEW OUT DOWN SIDE OF VEHICLE AND PERSONS PUMPING GAS. THIS HAPPENS ON ALMOST EVERY FILL UP ACROSS ALL GAS STATIONS IN CENTRAL FL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487710December 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476727September 22, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING EVERY TIME. THE PUMP AUTO SHUT OFF CLICKS AND ABOUT A QUART OF FUEL BURPS OUT OF THE FILL ALL OVER THE GROUND, THE SIDE OF THE TRUCK AND WHOEVER HAPPENS TO BE STANDING NEXT TO THE FILL. COMPLAINT MADE TO DEALER(S). NO SOLUTIONS. DEALER(S) BLAME FAULTY PUMP EQUIPMENT. CANT BE ALL OF THE PUMPS FROM FLORIDA TO NEW YORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476553September 20, 2012
STRUCTURE:BODY
NOTICED THE PAINT "BUBBLING" ON THE HOOD AND LIFT GATE OF MY 2007 FORD EXPEDITION . I CONTACTED FORD TO SEE IF THERE WAS A RECALL OR THIS WOULD BE COVERED UNDER WARRANTY AND THEY SAID NO TO BOTH INQUIRIES. THE PROBLEM HAS GOTTEN WORST AND IS CONTINUING TO GROW . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474115September 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE TURNING AT AN INTERSECTION, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR BOARD. THE CONTACT DEPRESSED THE BRAKE IN ORDER TO SLOW DOWN THE VEHICLE BEFORE SHIFTING INTO PARK AND TURNING THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468252July 30, 2012
SERVICE BRAKES
BRAKES WERE APPLIED AND THE BRAKE PEDAL WENT TO THE FLOOR AND SLIGHTLY VIBRATED. AFTER INITIAL APPLICATION OF THE BRAKES, UPON NEXT APPLICATION OF PRESSURE ON THE BRAKE PEDAL, THE BRAKES THEN ENGAGED. NO CODE OR ANY INDICATION BY THE VEHICLES SAFETY MESSAGES WERE GIVEN, NO CHECK BRAKES OR ANYTHING. THERE IS A RECALL FOR ABS BRAKES ON THE 2008 MODEL DATED NOVEMBER OF 2007 AND THIS VEHICLE WAS A LATE PRODUCTION RUN OF THE '07'S AND DELIVERED ON 8/28/2007 SO PERHAPS THE SAME ISSUE AFFECTED SOME MODELS FROM '07. ISSUE HAS BEEN REPORTED TO CORPORATE LEVEL @ FORD MOTOR COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467023July 23, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE SEAT BELT IN THE REAR MIDDLE SEAT WAS WORN. THE CONTACT NOTICED THE FAILURE SHORTLY AFTER PURCHASING THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THE SEATBELTS WERE FINE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462510June 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS DETACHED FROM THE VEHICLE AND HAD TO BE REMOVED BY THE DEALER USING A SPECIAL TOOL. THE CONTACT STATED THAT THE SPARK PLUGS HAD BECOME STUCK. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462179June 18, 2012
FUEL/PROPULSION SYSTEM, ENGINE
I WENT TO PICK MY SON UP FROM DRIVERS ED AND WE WERE LEAVING THE PARKING LOT AND THE VEHICLE DIED. I WAITED A LITTLE AND THEN RESTARTED IT AND IT STARTED BUT IT WAS ROUGH. I THEN CONTINUED TO DRIVE MY WAY BACK HOME AND IT WAS DRIVING ROUGH AND NO LIGHTS CAME ON INDICATING I HAD A PROBLEM. I WAS DRIVING DOWN THE ROAD AND IT DIED AGAIN SO I HAD TO JUST LET IT COAST TO GET OFF THE STREET. LUCKILY I WAS ABLE TO COAST INTO DELON AND SON'S SECOND DRIVEWAY (REPAIR SHOP). I WAITED FOR THEM TO COME HELP AND WHEN THE REPAIR MAN CAME OUT HE WAS ABLE TO START IT AND TOLD ME HE WAS GOING TO RUN SOME TEST ON IT TO SEE WHAT WOULD HAVE CAUSED IT. AFTER 2HRS HE CAME AND SAID THAT IT INDICATED IT WAS THE FUEL PUMP, BUT THAT IT SHOWED IT FIXED ITSELF SO HE WANTED TO TEST DRIVE IT BEFORE I WOULD GO HOME......WELL NOT EVEN TWO MINUTES AFTER HE LEFT HIS COWORKER CAME IN AND SAID THAT HE JUST BROKE DOWN IN MY VEHICLE. SO HE BUMPED UNDER THE TANK AND IT STARTED BACK UP. SO THIS TO HIM INDICATED THAT IT WAS FOR SURE THE FUEL PUMP. I LEFT IT FOR THEM TO FIX IT AND WHEN IT WAS DONE HE CALLED ME AND TOLD ME THAT.....I WAS VERY LUCKY THAT IT DIDN'T EXPLODE BECAUSE THE WIRES WERE MELTED ON THE FUEL PUMP AND HE HIMSELF SAID THAT HE WAS LUCKY SINCE HE TEST DROVE IT AS WELL. I DOUBT FORD WOULD PAY FOR THIS FUEL PUMP FAILURE IT SEEMS TO BE A COMMON PROBLEM WHEN YOU LOOK ON-LINE. MY TOTAL BILL FOR THIS WAS $790.00 OUCH :( CONSIDERING WE ARE IN THE PROCESS OF ADOPTING A CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453254March 27, 2012
SERVICE BRAKES, HYDRAULIC
DEFECTIVE BRAKE BOOSTER. HAS THERE BEEN ANY COMPLAINTS ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452785March 23, 2012
FUEL SYSTEM, GASOLINE
VEHICLE EXPERIENCED A NO START. WAS TOWED TO FORD DEALERSHIP FOR REPAIR; DIAGNOSED AS FAILED FUEL PUMP. FUEL PUMP WAS REPLACED AND OLD PUMP RETURNED TO ME. THE OLD PUMP HAS A MELTED AND SCORCHED ELECTRICAL CONNECTOR WHERE THE WIRING COMES INTO THE PUMP MOTOR, WHICH IN THE PRESENCE OF GASOLINE VAPORS, HAD THE POTENTIAL TO BE DISASTROUS. I NOTED SEVERAL OTHER SIMILAR NHTSA COMPLAINTS REGARDING THIS VEHICLE IN THIS MODEL YEAR. PICTURES AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452155March 19, 2012
ENGINE AND ENGINE COOLING
DEALER WANTS $800 TO CHANGE SPARK PLUGS AS THEY WILL BREAK OFF IN ENGINE. BECAUSE A DIS SIMILAR METAL WAS USED. EXHAUST MANIFOLD BOLTS BREAK AND CAUSE LOUD EXHAUST LEAK AT THE REAR OF THE EXHAUST MANIFOLD DEALER WANTS $850 TO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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