Ford Expedition Complaints (2023)

65 consumer complaints on file.

• #11542513September 4, 2023
  SUSPENSION, ELECTRICAL SYSTEM, POWER TRAIN

  I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11540243August 23, 2023
  LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

  The contact owns a 2023 Ford Expedition. The contact stated that the liftgate failed to open with the key fob remote or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor was inoperable. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11534405July 25, 2023
  POWER TRAIN

  While driving the vehicle in sport mode and trying to accelerate the pedal will go to the floor and the vehicle will stop moving for a couple of seconds. Usually happens around 20mph and is seemingly random. No warning lights but the vehicle will not move any faster. This has happened 3 times since we bought it.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11521406May 10, 2023
  VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM

  I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11519065April 26, 2023
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0