Ford Escort Complaints

3,936 consumer complaints on file.

#741935March 5, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, AIR BAGS
THE HEATER CORE LEAKED ONTO THE AIR BAG DIAGNOSTIC MODULE, CAUSING IT TO SHORT OUT AND CATCH ON FIRE. THIS ITEM WAS REPLACED ALONG WITH THE HEATER CORE FOR A COST OF $955.00. I HAD TO REMOVE THE BATTERY CABLE TO KEEP THE CAR FROM CATCHING ON FIRE AND BURNING UP, THE SERVICE MANAGER AT STEGALL FORD IN PONTOTOC STATED I SHOULD NOT HAVE THIS PROBLEM AGAIN BECAUSE THE NEW PART WAS SEALED IN PLASTIC. I BELIEVE THIS IS A SERIOUS DESIGN FLAW AFTER LOOKING AT YOUR ODI ID LOGS OF 865884,867236,845896 AND 845837 ALONG WITH NUMEROUS AIR BAG DEPLOYMENTS FOR THIS MODEL CAR FOR NO REASON. I BELIEVE THIS PART WAS CHANGED BY FORD AND SHOULD HAVE BEEN RECALLED ON ALL MODELS. I WORK AS A DESIGN ENGINEER AND IF AN ELECTRICAL ITEM IS SUBJECT TO MOISTURE INJESTION, IT SHOULD BE SEALED OR POTTED TO ELIMINATE SHORTS AND FAILURE. THE PLACEMENT OF THIS MODULE UNDER THE HEATER CORE WAS WRONG, I NOTIFIED FORD AND THEY ONLY APOLIGIZED FOR THE HEATER CORE LEAK, THEY DID NOT ACKNOWLEGE ANYTHING ABOUT THE AIR BAG MODULE, I AGAIN NOTIFIED THEM THAT THEY SHOULD BE RESPONSIBLE FOR PAYMENT ON THIS ITEM, SINCE THE DESIGN HAD BEEN CHANGED, THEY HAVE NOT REPLIED TO THIS IN OVER A WEEK, STATING IT WOULD ONLY TAKE 3 DAYS FOR A REPLY. TO ME THIS IS A SERIOUS ISSUE, I HAVE WORKED IN THE PAST UNDER FDA GUIDELINES IN THE MEDICAL INDUSTRY WITH REPORTING AND I DO NOT LIKE THE WAY THIS IS BEING HANDLED BY FORD, THEY ARE ACTING LIKE THEY ARE TRYING TO HIDE SOMETHING, A PERSONS LIFE OR PERSONAL INJURY IS NOT SOMETHING TO SWEEP UNDER THE RUG, ALTHOUGH NO ONE IN MY FAMILY SUSTAINED ANY INJURY, THEY COULD HAVE, I WILL NOW TRY TO SELL THIS CAR AS SOON AS I AM ABLE. THANK YOU JEFFREY L PLUNK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#882077March 5, 2001
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL ONLY WORK INTERMITTENTLY. BEEN TO DEALER WHO CANNOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900492February 28, 2001
ELECTRICAL SYSTEM:WIRING
VEHICLE EXPERIENCED PASSENGER COMPARTMENT FIRE AT DASH PANEL, CLAIM 18-0486-942. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#559969February 28, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A NEW TANK WAS INSTALLED DUE TO A LEAK IN THE SEAM OF THE ORIGINAL TANK, THE CONSUMER REQUESTED REIMBURSEMENT BECAUSE SHE BELIEVES THE LEAK WAS A MANUFACTURING PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881705February 28, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING ON HIGHWAY A CHAIN REACTION MULTIPLE VEHICLE ACCIDENT OCCURRED, AND AIRBAGS DID NOT DEPLOY. DRIVER WAS ONLY OCCUPANT, AND SHE SUSTAINED MODERATE/SEVERE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#881512February 27, 2001
AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER WAS TRAVELING APPROXIMATELY 45MPH ON DRY ROADS ANOTHER VEHICLE CUT IN FRONT TRYING NOT TO HIT VEHICLE. CONSUMER HIT TWO PARKED CARS INSTEAD. AIRBAGS IN FRONT DIDN'T DEPLOY. MANUFACTURER REFERRED CONSUEMR TO A FORD DEALER. VEHICLE HAS A FUEL INJECTION SWITCH THAT CUT VEHICLE OFF. VEHICLE STARTED BACK UP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#881591February 27, 2001
SEAT BELTS
DRIVER'S SHOULDER HARNESS DOES NOT RETRACT ALONG TRACK. DEALER HAS INSPECTED VEHICLE, AND VEHICLE NEEDS A NEW TRACK AND MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881598February 27, 2001
AIR BAGS:FRONTAL
CONSUMER WAS AT INTERSECTION WAITING FOR LIGHT TO CHANGE, AND VEHICLE IN BACK OF HER HIT CONSUMER'S VEHICLE FROM BEHIND, CAUSING CONSUMER TO HIT VEHICLE IN FRONT OF HER. UPON IMPACT, AIRBAGS DEPLOYED/PUNCTURED, AND CHEMICALS FROM AIRBAGS CAUSED THIRD DEGREE BURNS ON RIGHT SIDE OF HER FACE. HER EYE SIGHT WAS DAMAGED, AND VEHICLE VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#741571February 26, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
WHILE IN FOR STATE INSPECTION, WAS TOLD BY LOCAL GARAGE THAT CAR WOULD FAIL DUE TO REAR SPRING BEING BROKEN. THEY INFORMED ME THAT THEY HAD REPLACED SPRINGS ON OTHER '97 ESCORTS AND RECOMMENDED I CALL THE DEALER ABOUT POSSIBLE RECALL. CALLED PLEASANT VALLEY FORD, SPOKE TO STEVE IN SERVICE, SAID NO RECALL YET BUT WOULDN'T BE SURPRISED IF ONE SOON. SAID NOT SAFE TO DRIVE CAR SINCE SPRING COULD PUNCTURE TIRE. SAID SAVE RECEIPT. HAD CAR REPAIRED, HAVE RECEIPT AND BROKEN SPRING. WILL BE CALLING FORD CUSTOMER SERVICE 2/27/01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881477February 26, 2001
SEAT BELTS
DRIVER'S SEAT BELT MOTOR IS NOT BUCKLING ANY MORE, AND HAS TO BUCKLE JUST WITH LAP BELT MANUALLY. CURRENTLY, SAME PROBLEM WAS HAPPENING ON PASSENGER'S SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741463February 24, 2001
SEAT BELTS
POWER SEATBELT STOPPED HALFWAY IN TRACK, WILL COST OVER $600, CHECK ENGINE LIGHT COMES ON INTERMITANTLY, WHILE EVERYTHING CHECKS OUT OKAY MECHANICALLY, CAN'T FIGURE WHAT'S CAUSING IT TO COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741371February 23, 2001
TIRES
I TOOK THEM BACK TO FIRESTONE AND THE PEOPLE WERE VERY RUDE. I HAVE NOTHING BUT PROBLEMS WITH MY TIRES. ALL I WANTED WAS TO GET MY TIRES FIXED BUT THEY WERE VERY, VERY RUDE. I WILL NEVER RETURN TO FIRESTONE.*AK (TIRESIZE: P195/60R15)( DOT NUMBER: TIRE SIZE: P195/60R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#881231February 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING ABOUT 30 MPH POWER STEERING WENT OUT. DEALER FOUND SERPENTINE BELT HAD SNAPPED, CAUSING BRACKET TO WATER PUMP HOUSING TO BREAK. TENSION ROD AND WATERPUMP HOUSING WERE REPLACED AT COSNUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741311February 22, 2001
SEAT BELTS:FRONT:WEBBING
DRIVER SHOULDER BELT STUCK HALF-WAY AND NOT LOCKED. WHILE AT DEALER ANOTHER OWNER CAME IN WITH IDENTICAL PROBLEM WITH 1993 ESCORT. DEALER SAID HE SAW THE SAME PROBLEM THE PREVIOUS DAY WITH 1995 ESCORT. DEALER WILL FIX AT OWNER'S COST. ESTIMATE WAS $350.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741317February 22, 2001
VEHICLE SPEED CONTROL
POSSIBLE CAUSE OF ACCIDENT IN PARKING LOT RE NHTSA CAMPAIGN NO: 90V076000 NEVER WAS NOTIFIED BY DEALER OR FORD MOTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881092February 22, 2001
STEERING:RACK AND PINION
RACK AND PINION STEERING HAS FAILED WHILE DRIVING AT 20MPH AND WITHOUT WARNING, CASUING LOSS OF STEERING. CONSUMER WAS ABLE TO GET VEHICLE OVER TO SIDE OF ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881134February 22, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING, VEHICLE STOPPED RUNNING, CONSUMER HAD A MECHANIC LOOK AT VEHICLE WHO FOUND THAT THE ENGINE WAS NOT GETTING FUEL, THE PROBLEM WAS THE FUEL PUMP, ALSO 2 WIRES, A POSITIVE AND NEGATIVE, HAD SOLDERED TOGETHER AND HAD BARE SPOTS THAT WERE TOUCHING, CONSUMER'S VEHICLE COULD HAVE BLOWN UP, FORD WILL NOT ASSIST CONSUMER AT ALL IN THIS MATTER. *SCL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880935February 21, 2001
SEATS
VEHICLE WAS AT STOP SIGN, GOT REARENDED BY ANOTHER VEHICLE GOING ABOUT 25 MPH. UPON IMPACT, DRIVER'S SEAT TRACK BROKE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#880949February 21, 2001
POWER TRAIN
SPEEDODOMETER OPERATES ERRATICALLY, DOES NOT REGISTER CORRECT LEVELS OF SPEED. HAS BEEEN REPLACED ONCE. CAUSE UNKNOWN. *AK CONSUMER WAITING FOR NEW PART TO BE SHIPPED FOR SECOND REPLACEMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881043February 21, 2001
AIR BAGS:FRONTAL
CONSUMER WAS ON A SIDE STREET TURNING INTO A PARKING LANE. AND ANOTHER VEHICLE HIT HER FROM BEHIND, AND PASSENGER'S SIDE AIRBAG WENT OFF ALL THE WAY. DRIVER'S SIDE AIRBAD DIDN'T DEPLOY ALL THE WAY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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