Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11773927October 27, 2026
ENGINE
THE ENGINE HASCOOLING INTRUSION TO DO MANUFRATURE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11774063October 27, 2026
ENGINE
1. The EcoBoost engine block suffered a severe structural failure caused by a factory manufacturing defect known as internal cylinder block coolant intrusion (as documented in Ford TSB 19-2208). Antifreeze leaks directly past the cylinder wall block grooves into the combustion chambers. This vehicle is currently parked and is fully available for physical inspection upon request at the location provided. 2. The engine suffered a sudden, severe mechanical malfunction while driving, causing an immediate drop in cylinder compression, engine misfires, and a dangerous loss of control and motive power. Driving a vehicle prone to sudden stall or failure creates an extreme hazard on public roads, dramatically increasing the risk of a high-speed rear-end collision or stranding the driver in live traffic without propulsion. 3. Yes. The vehicle’s loss of coolant, engine misfire codes, and cylinder block leak characteristics were physically inspected and confirmed by a private, independent auto mechanic. 4. The vehicle has not been inspected by the police or insurance as no crash has occurred yet. Ford Motor Company's customer service and Tier 2 Automotive Consumer Operations (ACO) divisions have been formally notified of the defect, and corporate Case File #CXH-0934-5907 was opened. However, a physical dealership inspection has not been completed due to the manufacturer's refusal to waive upfront diagnostic fees for an out-of-warranty vehicle. 5. Prior to total engine failure, the vehicle displayed an aggressive engine overheat warning indicator on the dashboard. The reservoir was found entirely stripped of coolant, with no visible external fluid leaks underneath the vehicle. These active symptoms and high engine temperature alerts first appeared suddenly on the dashboard on the day of the breakdown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773171October 23, 2026
ENGINE
While operating the vehicle, the engine experienced a loss of power accompanied by a strong burning oil odor. Inspection revealed engine oil leaking from the camshaft cover assembly and onto the exhaust system, creating a potential fire hazard. Mechanical diagnosis determined that cylinder #4 had lost compression, resulting in excessive blow-by and crankcase pressurization. Due to the engine's turbocharged (forced-induction) design, the increased crankcase pressure contributed to oil leakage from the camshaft cover assembly. The observed failure mode is consistent with Ford TSB 19-2346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772811October 21, 2026
ENGINE
When driving home my usual 5 miles from work, the car gave me a signal that it overheated and I should pull over immediately. This happened one other time during the week. The check engine light came on a few days later. When I brought it into The Ford dealership, they reported that the head gasket had blown, the engine had cracked, and it was leaking coolant into other areas of the car. It also affected several coils. They said it was unsafe to drive and quoted me $10,000 for a new engine and replacement. The car has only 90,000 miles on it, and I bought it used from a reputable dealer only 10 months ago. I have put <5,000 miles on it and kept it in good shape during this time. I was told this is a common issue for this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771788October 17, 2026
ENGINE
The "check engine light" came on. We brought it to the Ford Dealership for checking. They told us there was coolant intrusion in the engine, and that the car was unsafe to drive and required a new engine. We had only put approximately 6,000 miles on the car after buying it used 2 years prior. We surrendered the car to the dealership and took a payout of only $1,500, for a car that only had 46,000 miles on it. We were told that the engine could go on fire and it was dangerous to drive. We were also told that "coolant intrusion" is a common thing that happens to these engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771768October 16, 2026
ENGINE
One morning in July 2026, I woke up to turn on my car and the temperature was in the red, white smoke was coming out of it and it has since been non-operable with a recommendation for a engine replacement. I was told this could be related to coolant intrusion and it occurred at just 77,000 miles. I had just had my car at Ford for a multipoint inspection six months prior with no reported problems although I’m not sure if they tested this specific system. I bought the car from Honolulu Volkswagen in 2022 and I still owe a large loan on it. So far I have had little assistance from Ford or Volkswagen for a resolution. It is unclear if the owner who traded it to VW in 2022 was aware of the defect, and at the time of purchase no issues with the car were disclosed when I asked. I am now without transportation and left to pay a loan and insurance on a car I cannot drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771216October 14, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle experienced a total loss of motive power without warning lights illuminating. The vehicle was towed to the contact's residence, where an independent mechanic inspected the vehicle and informed the contact that the engine failed due to coolant intrusion. The dealer was contacted. The manufacturer was notified of the failure. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771243October 14, 2026
ENGINE
Vehicle went into limp mode with my teeange daughter driving on the interstate due to the known coolant intrusion issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770835October 13, 2026
EXTERIOR LIGHTING
The head light bulbs continuously burn out every few months. Brights and fog lights work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770726October 12, 2026
ENGINE
ecoboost engine defect coolant leaks into engine cylinders causing engine failure . I have a ford escape 2017 with the above defect and i had to replace the eco booster twice and last time I had to replace the engine because the block cracked. ford is not helping at all to fix the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769316October 6, 2026
ENGINE
Our Escape has had the head gasket replaced twice (6/2023 & 8/2024) and now needs the engine completely replaced. We have paid almost $8,000 out of pocket for the 2 fixes and now have been given an estimate of $10k for a new engine. In all three cases we have had the engine light turn on, the warning "High Engine Temperature. Stop Safely" appear and a dramatic decrease in coolant (which we have to fill daily). We are now stuck with a car that isn’t safe/fit to drive and in need of purchasing another car (more money out of pocket). Apparently there is a known issue with this engine via the TSB 22-2229 document. We are asking for financial assistance with our out of pocket expenses (both what we have paid and now a new engine). We own 2 other Fords, an F-150 & Explorer. We love these cars which is why we chose to purchase another Ford for our kids. We would like to continue to purchase Fords, but would like to know you as a company take care of your clients. Thank you in advance for your help. Additional info: 6/2023 1st Headgasket replacement. 97k miles - Elizabeth, CO 8/2024 2nd Headgasket replacement @110k miles - Marysville, WA 10/2026 new engine estimate 131k miles - LaCrosse, WI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769069October 5, 2026
ENGINE
Dealership service department just called to inform me that my car is showing signs of the coolant intrusion issue that is known by ford for my 2017 ford escape titanium and that i should probably not waste the money to get the maintainance service done that I had taken it in for because the engine will most likely need replacing soon , and after further review online , vehicles with this condition have caught even caught on fire . And ford even acknowledging the issue is not willing to cover the repair costs .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768798October 4, 2026
EXTERIOR LIGHTING:HEADLIGHTS
Purchased as a pair of aftermarket replacement headlight assemblies for a 2017 Ford Escape. Both left and right assemblies developed internal plastic melting around the projector area after several months of normal use. Seller states the assemblies are limited to a 60W 9005 bulb, but no such wattage limitation or overheating warning was disclosed on the Amazon product listing. The seller also appears to list the bulb positions incorrectly. I am reporting this because both housings have sustained significant thermal damage, creating concern for damage to wiring and surrounding plastic and a potential vehicle fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768666October 3, 2026
ENGINE
I am reporting a severe safety hazard regarding a known factory engineering defect in the 2017 Ford Escape 2.0L EcoBoost engine. A documented design flaw in the open-deck engine block allows engine coolant to slowly intrude into cylinders 3 and 4 [1.10]. This internal leak causes a rapid, un-warned loss of coolant volume without leaving any visible puddles on the ground [1.10]. The vehicle suffered a sudden loss of occupant cabin heat, immediately followed by the Cylinder Head Temperature (CHT) sensor triggering a critical overheat warning. This instantly forced the vehicle into a protective "Fail-Safe Cooling / Limp Mode." Safety Risk on Public Roads: This defect poses an immediate safety risk. When the vehicle suddenly forces itself into Limp Mode due to the rapid loss of coolant, it causes an abrupt and unexpected loss of acceleration/motive power while traveling at high speeds. This sudden drop in speed in fast-moving highway traffic creates a severe hazard for rear-end collisions, endangering myself and other motorists. Furthermore, forcing an engine to run while actively introducing combustible glycol coolant into the hot cylinders presents a distinct vehicle fire hazard. Ford is fully aware of this structural defect across its EcoBoost platforms and previously issued limited Customer Satisfaction Programs (such as CSP 21N12 and TSB 19-2346) [1.10]. However, because those programs were strictly capped by mileage and time constraints, consumers like myself are left stranded on public highways with an inherently unsafe vehicle [1.10]. I request that NHTSA elevate this to a formal safety investigation to mandate a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768265October 1, 2026
ENGINE
On [XXX], I was driving the 2017 Ford Escape and while attempting to merge onto [XXX] at Greencastle, PA, the vehicle started to lose power and I couldn't accelerate to the speed of other traffic. I was almost hit on the left side by a tractor/trailer and the car behind me almost rear ended my car. While being at an almost stand-stii in the right lane of [XXX], traffic had to swerve to the left lane to avoid me. With much difficulty, I was able to get the car to the side of the road, where it totally shut off & wouldn't restart for almost 40 minutes. After having the car evaluated, it was determined that coolant was leaking onto the cylinders. I had been losing coolant & experiencing other issues w the car that I didn't attribute to an engine problem. At this time I dicovered that Coolant Intrusion is a globally known manufacturing defect with the 2017 Ford Escape. While Ford Motor Company has acknowledged this problem & put out several bulletins & such, they have not effected a RECALL. If I had known this was a problem, I would hv never bought this car. On 09/29/2026, the car was evaluated by Keystone Ford & an official diagnosis of Coolant Intrusion was made. I was presented with an invoice for almost $14,000 to replace the engine, which is absurd. I am currenty without a working car for which I still owe $4900. And while the dealer offered to get me into another car, they refuse to help with the negative equity. I also contacted Ford Motor Company on 09/30 & they said they cannot help. Many other Ford owners also hv this same issue & a CLASS ACTION was approved 06/22/2026. In addition to much inconvenience & financial peril for myself and others, this car is a huge SAFETY HAZARD. Ford should have issued a RECALL, but have not done so as of writing. In the meanwhile, many of these DANGEROUS cars remain on the road. PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767368September 28, 2026
ENGINE
Has a issue with the coolant intrusion and the car loses coolant and has white smoke on start up and when it overnight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767242September 27, 2026
ENGINE
I have a 17 escape with a 1.5l engine. Few years ago I had engine block replaced. The engine block that was installed in my engine has the coolant intrusion issue. This is the second motor put inside my vehicle due to this issue. (Last motor was due to neglect from previous owner aka my ex wife)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767130September 26, 2026
ENGINE
The engine light on my 2017 Ford Escape EcoBoost 2.0L has come on a couple times in the last few months. My trusted mechanic has diagnosed the following codes: P0301 and P0316 - which indicates cylinder misfire and misfire detected on start up. There is an active TSB 22-2226 (Coolant intrusion into Spark Plug/Cylinder Bore) that matches up with those codes. This is my daughter’s primary vehicle and we are not comfortable with her continuing to drive it for fear of total engine lockup. I took it into my local dealership to have them do their own diagnosis and to contact Ford corporate to determine the appropriate path to resolution. Current mileage is approximately 72,700 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767154September 26, 2026
ENGINE
With just over 115,000 miles, and overall our 2017 Ford Escape being in excellent shape and well taken care of, the check engine light came on and all of a sudden on the interstate the car stopped running. We ahead to pull to the side and have it towed as whatever we did would not get the car to start. The issue turns to be with coolant leaking into the cylinders and per the mechanic the only solution is to have the engine replaced. This appears to be a known issue with this car, yet there is no recall or ownership by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766714September 24, 2026
POWER TRAIN
The contact owns a 2017 Ford Escape. The contact stated that while exiting the vehicle, the vehicle started rolling backwards while shifted to park(P). The contact referenced NHTSA Campaign Number: 22V413000 (Power Train); however, the recall repair was previously performed in 2024. The manufacturer was notified of the failure. The vehicle was taken to an authorized dealer to be diagnosed, and the contact was informed that the transmission shifter cable bushing was missing. The shifter cable and bushing were replaced with similar parts and the vehicle was repaired. The failure mileage was 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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