Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11591905June 1, 2024
ENGINE
2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591686May 31, 2024
ENGINE
Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591806May 31, 2024
POWER TRAIN
My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591811May 31, 2024
POWER TRAIN
I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591847May 31, 2024
ENGINE
Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591603May 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591294May 29, 2024
ENGINE
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591033May 28, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590844May 26, 2024
ENGINE
Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590757May 25, 2024
ENGINE, POWER TRAIN
bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590535May 24, 2024
ENGINE
Coolant leak into engine. Was informed at Ford dealership that this is a known issue, but is not under recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590542May 24, 2024
ENGINE
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the was an abnormal clanking sound coming from the engine. The contact stated that while driving and attempting to slow at a traffic signal, the brake pedal was depressed; however, the vehicle was slow in responding. The contact stated that the check engine warning light was illuminated. The contact turned off the vehicle while the vehicle was still moving and applied the parking brake. The contact stated that when he attempted to restart the vehicle the vehicle failed to start. The contact had the vehicle towed to an independent mechanic. The contact stated that the vehicle was not diagnosed, and the mechanic was not returning his calls. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590647May 24, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590281May 23, 2024
ENGINE, VEHICLE SPEED CONTROL
2017 Ford Escape SE 4WD with a 4 CLYINDER D 1.5 DI TURBO engine. We purchased this vehicle used, in 2019 with 42,384 miles. We have kept up with all scheduled maintenance through the dealership. Until April of this year, we have had ZERO issues with this vehicle! First, the check engine light came on Upon starting, another warning "Engine Fault Service Now" would appear. Aside from the lights, the only initial indication something may be off was the "sloshing" noise that came from the engine after shutting it off. Initially, we took the car to our independent mechanic who informed us that the car was experiencing coolant intrusion into the engine and the only remedy would be to replace the engine. He shared with us that this type of engine is NOTORIOUS for this malfunction. Being as Darling's could not give us an appointment promptly, , we just kept checking the coolant levels and cautiously drove the vehicle. On May 3, I was driving when the dash lit up with "High Engine Temperature-stop safely" warnings and the gauge went from normal to all the way to H. We added coolant and this did not happen again. However, between May 3 and the date of our appointment at the dealership, May 17th, a host of new problems seemed to happen overnight. The car would not start several times both after being driven and sitting overnight. While backing down my driveway, the car stalled and wouldn't start again, luckily I wasn't in traffic. Right before our appointment and the final straw was when I was leaving for work. The car wouldn't start, so I left it for a few minutes and I was able to restart it. I drove down the street maybe a block away when all this white smoke filled the inside of the car along with pouring out the back exhaust. Darling's stated it "coded P0304, for a misfire on 4, coolant was entering cylinder 4, needs a motor". Cost to fix is more than what the car is worth and we still owe $4000 on it. WHY IS THERE NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590257May 22, 2024
STEERING
Daughter was driving and noticed initially that the steering wheel briefly lost power making right turns and applying the brakes. The next day while negotiating a curve the steering wheel froze and warning light came on stating “steering wheel assist fault.” Almost left the roadway before steering returned. Went directly to mechanic nearby. Mechanic scanned and found code U0131 Lost Communication with Steering Control Module A. Vehicle is unsafe to drive and left at mechanic for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590274May 22, 2024
ENGINE
I bought this vehicle at 150,000 miles from a reputable dealership only to drive it for 2 days and the engine light comes on. First it was spark plugs, then an intercooler leak, next the turbo, and now it’s on for a a multitude of codes. This is ridiculous! Ford needs to take responsibility for this mistake and recall the vehicles. I have been quoted for 10s of 1000s of thousands to fix these issues and I bought it for 17k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590096May 22, 2024
ENGINE
Cylinder 2 misfire. Coolant and oil are leaking down cylinder number 2 causing it to misfire. This was diagnosed and confirmed by an independent service center. The engine was slipping which prompted the service appointment. Contacted Ford Motor Company and was advised to file this claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589829May 21, 2024
ENGINE
The check engine light continuously came on and would go off. I also noticed that the coolant was needing refilled extremely often. I took the car up to the check engine, light reader, and it informed me that cylinder was misfiring. I cleaned out them out using product from Autozone. There have been two incidents where my car overheated while driving when coolant was just refilled (within a month). After researching online, many others have this exact situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589879May 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine ran rough, and the check engine warning light illuminated. The vehicle shut off and failed to restart until after approximately five hours. The vehicle was taken to an independent mechanic where it was observed that fluid was leaking from the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589939May 21, 2024
ENGINE
Blown head gasket. Block corrosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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