Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10865254May 16, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS IN THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,487.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865247May 16, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR SENSOR IS NOT WORKING. THE SIGNAL COMES ON THAT SHOW DOOR AJAR WHEN THE DOOR IS SHUT TIGHTLY. ALSO A DINGING NOISE STARTS AS SOON AS I PUT THE KEY IN THE IGNITION, WITHOUT EVEN TURNING THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865285May 16, 2016
STRUCTURE:BODY
EXPERIENCED 2 SEPARATE INCIDENTS OF CONSISTENT PROBLEMS WITH DOOR AJAR LIGHT BEING SIGNALED WHEN IN FACT THE DOOR IS CLOSED. FIRST INCIDENT AT 37027 MILES, SERVICED UNDER WARRANTY. SAME PROBLEM AGAIN AT 54000 MILES. SAFETY ISSUE DUE TO NEEDING TO PUT CAR IN PARK IN ORDER TO ATTEMPT ANOTHER DOOR CLOSE. MUST OFTEN SLAM THE DOOR SEVERAL TIMES TO GET THE LIGHT TO TURN OFF. TSB 14-0083 SUGGESTS THIS IS A KNOWN ISSUE FOR SEVERAL FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865132May 16, 2016
STRUCTURE:BODY
DURING ACCELERATION A STRONG EXHAUST ODOR ENTERS THE PASSENGER COMPARTMENT. THE FORD SERVICE AT THE DEALER STATED THAT FORD HAS ISSUED A BULLETIN STATING THAT THE BODY SEAMS IN BACK NEAR THE REAR BUMPER NEED TO BE RESEALED, VENTS REPLACED AND A FUSER USED TO SEAL THE BODY. THIS SEEMS TO ME TO BE A SAFETY ISSUE - ALLOWING DANGEROUS EXHAUST FUMES TO ENTER THE PASSENGER COMPARTMENT. FORD REFUSES TO CORRECT THIS AT THEIR EXPENSE ALTHOUGH IT SEEMS TO BE A DESIGN FLAW THAT CREATES A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865113May 16, 2016
SERVICE BRAKES
I WAS DRIVING DOWN THE STREET AND MY BRAKES FAILED. I HAD TO HIT THE CURB TO STOP THE VEHICLE. THIS IS TRULY A SAFETY ISSUED , I WAS TOLD MY BOOSTER FOR THE BRAKES FAILED AND IT WAS TOO NEW OF A VEHICLE TO HAVE THIS PROBLEM AND THAT IT NEEDED TO BE REPORTED AND ADDRESSED BY THE FORD COMPANY. THIS IS VERY DANGEROUS NO WARNING AT ALL AND THIS REPAIR WAS VERY COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865146May 16, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864892May 14, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR LOCK DOOR AJAR SENSOR HAS GONE BAD AND THE THE DOME LIGHT STAYS ON WHICH DRAINED THE BATTERY. I HAVE BEEN READING ON THE INTERNET AND THIS HAS BEEN A PROBLEM FOR FORD SINCE 2012 ON THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864229May 10, 2016
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSE. INTERIOR LIGHT STAYS ON DUE TO DOOR AJAR SIGNAL. INABILITY TO LOCK DOORS WHILE IN VEHICLE. FAULTY LATCH. DOME LIGHT STAYS ON & CREATES A NIGHT DRIVING HAZARD. DOORS WILL NOT LOCK, A MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863826May 8, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DOOR AJAR INDICATOR WILL NOT STOP ALERTING ME THAT MY DOOR IS OPEN REGARLESS OF THE DOORS STAET CLOSED OR NOT. SO NOW WHEN DRIVING MY INTERIOR OVER HEAD LIGHTS WILL NOT GO OFF EVEN AT NIGHT IMPAIRING MY VISION. FORD DEALER SHIP REFUSES TO FIX THIS PROBLEM I ONLY HAVE 35000 MILES ON THE VEHICLE AND THIS IS THE SECOND TIME I HAVE TAKEN IT IN FOR THIS SAME FAILURE. THE FIRST TIME THEY FIXED IT AND IT LASTED ABOUT A YEAR NOW THEY REFUSE TO FIX IT. NOT ONLY DO I HAVE TO DISCONNECT MY BATTERY AT NIGHT OR THE LIGHTS WEAR IT DOWN BUT NOW THAT MY INTERIOR LIGHTS STAY ON AT NIGHT IT MAKES IT HARD TO SEE THE TRAFFIC AROUND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863600May 6, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
27500 MILEAGE STATIONARY AND IN MOTION INTERIOR LIGHT WILL NOT GO OUT, DRIVER DOOR LIGHT AJAR WHEN STATIONARY AND IN MOTION, INTERIOR LIGHTS COME ON WHEN VEHICLE IS IN NO MOTION AND KEYS ARE TAKEN OUT IGNITION , ENGINE LIGHT ON WHEN STATIONARY AND IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863641May 6, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER DOOR AJAR LIGHT COMES ON AND THE SHIFT TO PARK WARNING COMES ON THE BELLS DINGS AND ALL INSIDE LIGHTS STAY ON.WHETHER THE CAR IS ON OR NOT, THE LIGHTS STAY ON. I'VE HAD TO REPLACE MY BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. I CANNOT OPEN AND CLOSE THE DOOR TO GET THE WARNING TO GO OFF. ALSO THE DASH LIGHTS AN OVERHEAD LIGHTS WILL COME ON WHEN NO ONE HAS EVEN BEEN IN THE CAR IT'S MAKING ME CRAZY!! I CALLED FORD CUSTOMER SERVICE AD THE TOLD ME TO TRY TO GET MY THIRD PARTY WARRANTY TO COVER THE REPAIRS.THIS IS ALL BULL CRAP, FORD NEEDS TO RECALL AND REPAIR EVERYONE'S PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863374May 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN THOUGH THE DOOR IS SECURELY CLOSED, ALSO THE VEHICLE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION, THE INTERIOR COURTESY LIGHTS STAY ON WHILE CAR IS BEING DRIVEN WHICH MAKES NIGHT VISION IMPOSSIBLE. ALARMS GO OFF CONSTANTLY WHILE DRIVING CALLING FOR THE DRIVER TO STOP AND SHIFT INTO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862943May 4, 2016
ELECTRICAL SYSTEM
DOOR AJAR IS CONTINUALLY COMING ON. THE DOORS LOCKS, BUT UNLOCK IMMEDIATELY WHEN IN MOTION AND DOME LIGHT STAY ON FOR A PERIOD OF TIME THEN GOES OUT. WHEN CAR IS IN PARK CHIME AND DOOR AJAR ICON DOES NOT GO OFF UNTIL KEY IS OUT OF IGNITION. WHEN VEHICLE IS PARKED THE DOME LIGHTS ALSO STAY ON FOR A PERIOD OF TIME, UNTIL LATELY WHEN INTERIOR LIGHTS STAY ON INDEFINITELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862739May 3, 2016
SERVICE BRAKES
BRAKE EXTENDED WARRANTY 13N02: WARRANTY COVERS VEHICLES THROUGH BUILD DATE 3/2013 MY VEHICLE HAS BUILD DATE 7/2013 BUILT AT SAME PLANT LISTED IN WARRANTY EXTENSION 13N02. I EXPERIENCED SAME PROBLEM DESCRIBED IN 13N02.MY VEHICLE ISN'T COVERED. I'M SURE I AM NOT THE ONLY ONE. ITS THE BRAKES. SERIOUS SAFETY CONCERN. ALL VEHICLES WITH THE BRAKE PROBLEM SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862530May 2, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS CONSTANTLY ILLUMINATED WHEN THE DOOR WAS CLOSED COMPLETELY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862570May 2, 2016
UNKNOWN OR OTHER
I WAS AT A GAS STATION. I FORGOT TO PUT THE CAR INTO "PARK". HOWEVER, I WAS ABLE TO TAKE OUT THE KEY AND LOCK THE DOOR. I HAD MY BACK TO THE CAR WHEN I WAS PUTTING MY CREDIT CARD INTO THE PUMP. I HEARD SCREAMS AS PEOPLE RAN OUT OF THE MARKET AND YELLED THAT THE CAR WAS MOVING DOWN A HILL. AS I TURNED I SAW MY CAR CRASH INTO A PARKED TRAILER (18 WHEEL TYPE.) ALTHOUGH THERE WAS A LOT OF DAMAGE TO MY FRONT END AND I BENT THE STEEL STEP ON THE CAB NO ONE WAS HURT. MY DOG MERELY FLEW INTO THE WELL OF THE CAR. I HAVE HAD MANY FRIENDS CHECK THEIR CARS AND NO ONE WAS ABLE TO TAKE OUT THE KEY UNLESS THE CAR WAS IN PARK. HOWEVER, THESE CARS WERE NOT A FORD EDGE. SINCE THE ACCIDENT I HAVE TESTED MY CAR MANY TIMES AND I CAN ALWAYS PULL THE KEY OUT. AS YOU KNOW WHEN A CAR IS IN DRIVE IT ACTS LIKE ITS IN NEUTRAL AND CAN REACT TO INERTIA. AT THE TIME I WOULD NOT HAVE NOTICED THAT THE CAR WAS ON A SLANTED DRIVEWAY. A CHILD IN MY CAR COULD HAVE HAD A SERIOUS INJURY. SOMEONE NOT PAYING ATTENTION COULD HAVE BEEN HIT BY MY CAR. I CHECKED WITH MY DEALER AND WAS TOLD THAT THERE ARE NO RECALLS ON THE FORD EDGE ABOUT MY SAFETY ISSUE. LOCAL DEALER NOT INTERESTED IN HELPING AND I CAN NOT REACH A LIVE PERSON AT THE FORD'S WORLD HEADQUARTERS. THERE IS NO PROMPT FOR A SAFETY CONCERN.. AS OF NOW I AM RESPONSIBLE FOR THE DAMGES TO MY CAR AND TO THE CAB. LEFT FRONT BUMPER AND LIGHT DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10862301April 30, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT WILL NOT GO OFF ON DRIVERS DOOR (FRONT LEFT) WHEN STARTING VEHICLE. WHEN TURNING OFF VEHICLE DOME LIGHTS WILL NOT GO OFF BOTH INSTANTS I HAVE TO CONTINUE TO OPEN AND CLOSE DOOR AND PLAY WITH THE LOCK UNTIL THE DOOR AJAR LIGHT OR DOME LIGHTS GOES OFF. I HAVE READ THAT THIS IS A BIG PROBLEM THAT FORD DOES NOT RECOGNIZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862193April 29, 2016
ELECTRICAL SYSTEM
THE PASSENGER DOOR AJAR LIGHT STAYS ON ALONG WITH DOME LIGHT WHEN DOOR IS CLOSED. CAUSED MY BATTERY TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862270April 29, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
FORD EDGE 2013 ERROR CODE "DOOR AJAR" WOULD RANDOMLY COME ON WHILE PARKED OR DRIVING WHEN THE DOOR WAS ACTUALLY CLOSED. DOOR WOULD HAVE TO BE REPEATEDLY CLOSED IN ORDER TO MAKE THE "DOOR AJAR" ERROR GO AWAY. "DOOR AJAR" ERROR WOULD COME BACK EVEN IF THE DOOR WAS CLOSED SUCCESSFULLY WITHOUT THE ERROR BEFORE. WHILE DRIVING, "DOOR AJAR" WARNING WOULD SOUND OFF TRIGGERING DASHBOARD LIGHTS WHICH WOULD STARTLE THE DRIVER AND CAUSE A SAFETY HAZARD. WHEN THE CAR WAS PARKED, "DOOR AJAR" ERROR WOULD PREVENT LIGHTS IN THE VEHICLE FROM TURNING OFF. "DOOR AJAR" ERROR WOULD PREVENT THE DOORS FROM BEING LOCKED VIA REMOTE OR LOCK BUTTON IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861649April 27, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT WOULD NOT GO OFF, EVEN THOUGH THE DOOR SEEMED TO BE CLOSED. THUS DOORS WOULD NOT LOCK AND OCCASIONALLY WARNING LIGHTS WOULD FLASH, DISTRACTING ME AS I DROVE. I TOOK THE CAR TO MY LOCAL FORD DEALER AND WAS TOLD IT WAS A FAULTY FRONT DOOR LATCH, WHICH THEY REPLACED FOR $425.65. SEE #2 ON THE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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