Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10712980April 26, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A FEW MONTHS AGO, THE DRIVER SIDE DOOR AJAR LIGHT BEGAN STAYING ON WHEN THE DOOR WAS CLOSED PROPERLY. THIS CAUSES THE LIGHTS TO STAY ON INSIDE THE CAR ALONG WITH THE ANNOYING BEEPING SOUND. WHAT REALLY CONCERNS ME IS THAT I HAVE MY DAUGHTER IN THE VEHICLE WITH ME AND BEING THAT THE DOORS WON'T LOCK AS THE LIGHT IS NOW ON CONTINUOUSLY, SHE WOULD BE ABLE TO OPEN THE DOOR AT ANY TIME. JUST WAIT UNTIL THERE IS A MAJOR INJURY FROM THIS BEFORE BEING RECALLED, ISN'T THAT HOW IT USUALLY WORKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712003April 21, 2015
ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR AJAR LIGHT IS ILLUMINATED AND WILL NOT GO OFF EVEN THOUGH DOOR IS CLOSED . LIGHT IS DISTRACTING WHEN DRIVING. DOOR OPEN WARNING RELAY PART # MISW6169 IS BAD AND NEEDS REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706507April 19, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT COMES ON. DOOR HAS TO BE OPENED AND CLOSED IN THE PARK POSITION SEVERAL TIMES BEFORE THE ALERT GOES AWAY. CONSTANTLY CHECK THE DOOR AND IT IS INDEED CLOSED BUT ALERT IS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706215April 17, 2015
AIR BAGS
WHILE TRAVELING IN MEXICO, I HIT A BLACK STEER STANDING IN THE MIDDLE OF THE ROAD AT NIGHT. IT WAS A FULL FRONTAL COLLISION. IT WRAPPED ITSELF AROUND THE COMPLETE FRONT AND BOTH SIDES OF MY VEHICLE BEFORE COMING UP ON THE HOOD. IT ALSO BROKE THE WINDSHIELD. NEITHER THE AIRBAGS NOR THE SIDE CURTAINS DEPLOYED. I HAD IT SENT TO A FORD DEALER, PER THE REQUEST OF FORD MOTOR COMPANY. THEY REPORTED THAT THE AIRBAG SYSTEM WAS WORKING JUST FINE. THAT'S VERY PECULIAR. THE FACT REMAINS THAT IN A FULL FRONTAL COLLISION THE AIRBAGS DID NOT WORK AND I NO LONGER FEEL SAFE TRAVELING IN THAT VEHICLE. I CALLED THE NHTSA ON 4/9/15 AT 1-888-327-4236 AND TALKED TO [XXX] WHO GAVE ME A COMPLAINT #10704792 AND SAID SOMEONE WOULD BE CONTACTING ME WITHIN 72 HOURS. NOBODY HAS CONTACTED ME TO THIS DAY. THE VEHICLE IS AT HERRON' AUTO BODY IN SAN DIEGO, CA. PH: 619-281-4801. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10706374April 17, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 2 MPH, THE DOOR LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR THREE OR FOUR TIMES IN ORDER FOR THE LIGHT TO DIM. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706038April 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BATTERY AND THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705639April 14, 2015
STRUCTURE:BODY:DOOR
THE DRIVERS DOOR DOES NOT CLOSE ALL THE TIME AND THE LIGHT COMES ON AND IT BEEPS VERY ANNOYING......IT IS A SAFETY HAZARD AS THE DOORS WILL NOT LOCK WHEN THIS ACTS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705734April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT STATED THAT THE DOOR HAD TO BE CONTINUOUSLY SHUT IN ORDER FOR THE LIGHT AND THE CHIME TO DEACTIVATE. THE CONTACT MENTIONED THAT HE HAD TO EXIT THROUGH ANOTHER DOOR ON SOME OCCASIONS DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705327April 13, 2015
STRUCTURE:BODY
THE DRIVER DOOR AJAR LIGHT AND SIGNAL IS CONTINUALLY BEING ACTIVATED EVEN THOUGH THE DOOR IS CLOSED TIGHTLY. THIS ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING AND THE DOME LIGHTS STAY ON FOR A WHILE CAUSING A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705217April 12, 2015
ELECTRICAL SYSTEM
DOOR SENSOR FAILURE CAUSING DASH WARNING LIGHT TO SAY" DOOR AJAR". THIS CAUSES INTERIOR LIGHTS TO STAY ON EVEN AFTER DOOR HAS BEEN CLOSED AND YOU LEAVE YOUR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704909April 10, 2015
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE BRAKES ARE STILL THAT WAY TODAY AND IT IS NOT SAFE AT ALL TO DRIVE. WE TOOK IT TO OUR LOCAL SHOP TO VERIFY THAT THE BRAKES PADS WERE OK, WHICH THEY WERE. WE HAVE AN APPOINTMENT FOR OUR LOCAL FORD SHOP. AFTER REVIEWING MANY COMPLAINTS, IT SOUNDS AS THOUGH THIS IS A KNOWN PROBLEM, (BRAKE BOOSTER) AND FORD NEEDS TO HAVE A RECALL ON THIS. WE HAVE ALREADY SPEND $75 HAVING THE SHOP LOOK AT THE BRAKE PADS, AND NOW IT WILL PROBABLY COST US ANOTHER $300-$400, WHICH IS NOT RIGHT FOR A VEHICLE THAT HAS LESS THAN 45,000 MILES ON IT AND IS A 2012. NHTSA NEEDS TO CONTACT FORD AND MAKE THEM RECALL THIS, AS IT SOUNDS LIKE THERE ARE SO MANY OUT THERE WITH THE SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE AND SOMEONE CAN BE KILLED OVER THIS! FORD NEEDS TO BE HELD ACCOUNTABLE OVER THIS! READ MORE AT... HTTP://WWW.MOTORTREND.COM/CARS/2012/FORD/EDGE/RECALLS/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705054April 10, 2015
STRUCTURE:BODY:DOOR
I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS TO A FEW HOURS AND COMES AND GOES OFF AS IT PLEASES. I HAVE EVEN REFRAINED FROM USING THAT DOOR AND IT WILL STILL GO OFF AND LIGHT UP WHEN IT WANTS. I HAVE FOUND SEVERAL POSTS ON THE INTERNET OF THIS SAME ISSUE WITH OTHER FORD VEHICLES: F150, EDGE, RANGER AND ESCAPE NEWER YEAR MODELS FROM 2007 TO CURRENT. IF THE DOORS DO NOT LOCK THIS PUTS THE PERSON OR PERSONS IN THE VEHICLE AT RISK. IT IS A SAFETY HAZARD. THIS MAY ALSO AFFECT THE PROPER ACTIVATION OF THE ALARM WHICH IS ALSO A SAFETY HAZARD. THIS IS A COSTLY FIX THAT IS UNNECESSARY TO THE CONSUMER SINCE THIS IS SUCH A COMMON PROBLEM WITH FORD TRUCKS AND SUVS. IT WOULD BE A RELIEF TO KNOW THAT FORD COULD BE TAKING SUCH SERIOUS CONSIDERATION SINCE IT PUTS ITS CONSUMERS IN JEOPARDY. I LOVE FORD AND ESPECIALLY MY FORD EDGE, BUT THIS IS A VERY ANNOYING PROBLEM AND CONCERN FOR MY FAMILIES' SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704792April 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 48 MPH, THE CONTACT CRASHED INTO AN ANIMAL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER SIDE PASSENGER SUSTAINED FOOT INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 5/29/15*CN THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 11/6/15*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10704357April 8, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON AFTER DOOR IS FIRMLY SHUT! LOCKS WILL NOT OPERATE WHEN THIS HAPPENS ! ! ! VERY DANGEROUS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704344April 7, 2015
STRUCTURE:BODY:DOOR
FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY, DOORS NOT LOCK. NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704327April 7, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I GET INTO THE CAR AND SHUT THE DRIVERS SIDE DOOR, I GET AN ERROR THE DOOR IS AJAR. CLEARLY IT IS NOT BUT A RELENTLESS BEEPING IS WARNING ME OF THE TROUBLE. THE DOOM LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK. WHEN I GET OUT OF THE CAR THE LIGHTS STAY ON FOR FIVE MINUTES, INDICATING A DOOR IS STILL OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703765April 5, 2015
STRUCTURE:BODY
WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MULTIPLE ATTEMPTS ARE MADE TO CLOSE THE DOOR SUCCESSFULLY. I REPLACED THE DOOR LATCH AT MY OWN EXPENSE, BUT THE PROBLEM RESUMED 18 MONTHS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703623April 3, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SWITCH STAYS ON WHEN THE DRIVERS DOOR IS CLOSED AND LATCHED. THIS IS A KNOWN PROBLEM AND EASILY SEARCHABLE ON MANY VEHICLE FORUMS AND YOUTUBE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702937March 31, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702571March 30, 2015
ELECTRICAL SYSTEM
THE NET EFFECT IS THAT THE CAR'S INTERIOR LIGHTS WILL NOT GO OFF NOR WILL THE DOORS LOCK WHEN THE CAR IS IN MOTION MAKING IT DIFFICULT TO SEE AT NIGHT AND IMPOSSIBLE TO SECURE THE DOORS FROM BEING OPENED AT ANY SPEED. HISTORY: IN DEC 2014 MY FORD EDGE DRIVERS DOOR "OPEN" INDICATOR WOULD OCCASIONALLY NOT TURN OFF AFTER THE DOOR HAD BEEN SECURELY CLOSED. THIS HAPPENED ABOUT ONCE A WEEK AND BY CLOSING THE DOOR WITH A BIT MORE FORCE WOULD IT THEN TURN OFF. OVER THE NEXT THREE MONTHS THE INDICATOR LIGHT WOULD WORK FOR A PERIOD OF TIME AND THEN FAIL AGAIN. STARTING IN FEBRUARY 2015 THE LIGHT BECAME MORE DIFFICULT TO GET TO GO OFF UNTIL MARCH WHEN THE INDICATOR LIGHT NEVER GOES OFF. THE EFFECT OF THE DOOR NOT REGISTERING AS CLOSED CAUSES THE INTERIOR LIGHTS TO REMAIN ON, THE DOORS NOT TO LOCK AND THE OCCASIONAL DINGING THAT THE DOOR IS OPEN. ALTHOUGH CAPABLE OF BEING DRIVEN THIS MAKES THE CAR UNSAFE AS THE DOORS ARE IMPOSSIBLE TO LOCK WHEN THE VEHICLE IS IN MOTION AT ANY SPEED AND THE INTERIOR LIGHTS REMAIN LIT MAKING IT VERY DIFFICULT TO SEE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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