Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10722849June 2, 2015
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT. INTERIOR LIGHT STAYS ON. DOORS CANNOT BE LOCKED WHEN INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721098May 22, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
THE DRIVER DOOR LATCH IS DEFECTIVE THUS FAILING TO NOTIFY THE SENSOR THAT THE DOOR IS ACTUALLY CLOSED. THE DOOR, ALTHOUGH CLOSED, REGISTERS OPEN. THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. I AM CONCERNED THAT THE DEFECTIVE LATCH MAY AFFECT AIRBAG DEPLOYMENT BECAUSE THE DOORS INTERMITTENTLY FAIL TO LOCK. I BEGAN SEARCHING FORD FORUMS ONLY TO FIND THAT THIS IS AN ISSUE FOR MANY FORD OWNERS. I CONTACTED FORD MOTOR CORPORATION ONLY TO BE INFORMED THAT THEY KNEW NOTHING OF THIS ISSUE. IT WOULD BE APPROPRIATE FOR FORD TO ACKNOWLEDGE THIS ISSUE, REPAIR THE FAULTY PART AT THEIR EXPENSE, AND CONTINUE TO FOLLOW INDUSTRY STANDARDS BEST PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717668May 21, 2015
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: MY VEHICLE DOES NOT RECOGNIZE WHETHER MY DOOR IS OPENED OR CLOSED. I AM ALWAYS CONCERNED THAT EVEN SHUTTING IT MAY LEAD TO ISSUES BECAUSE THE ALERT IS SAYING ITS NOT IS NOT CLOSED. WILL MY DOOR RADOMLY OPEN ON THE HIGHWAY? IF IM IN AND ACCIDENT WILL I BE THROWN OUT OF THE CAR? I HAVE CONTACTED THE FORD DEALERSHIP AND EVEN PUT MY CAR IN THE SHOP TWICE. THEY GAVE A TEMPORARY FIX AND REALLY SAID THERE WAS NOTHING THEY COULD ABOUT IT AND THE VEHICLE NEEDED TO BE RECALLED IN ORDER THEM TO LOOK IN TO THE ISSUE. MY GIRLFRIEND PURCHASE THE CAR AT THE SAME TIME AND SHE IS HAVING THE SAME ISSUE WITH NOT ONLY HER DRIVERS DOOR BUT HER PASSENGER DOORS WHICH COULD ENDANGER HE CHILDREN. PLEASE DO SOMETHING ABOUT THIS. WE ARE AFRAID THAT THIS ISSUE COULD POTENTIALLY HURT ALOT OF PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716910May 17, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716600May 15, 2015
UNKNOWN OR OTHER
THE DRIVER'S DOOR WILL NOT REGISTER CLOSED. THIS LEADS TO A SERIES OF ISSUES INCLUDING THE DOME LIGHT STAYING LIT (DISTRACTING DURING DRIVING AND KILLS BATTERY), CONSTANT ALARMS (DISTRACTING) GOING OFF WHILE DRIVING AND MOST IMPORTANTLY THE DOORS WILL NOT LOCK WHILE DRIVING. THE LAST ISSUE WAS NOT APPARANT UNTIL MY 3 YEAR OLD OPENED THE REAR DOOR WHILE THE CAR WAS MOVING. I ATTEMPTED TO MANUALLY LOCK THE DOORS AND THEY WOULD NOT LOCK. WHEN PRESENTED TO FORD WE WERE GIVEN A QUOTE OF $500 AND DESPITE THIS BEING AN ISSUE IN OTHER MODELS WHERE ITS BEEN RECALLED, THEY OFFERED NO CONCESSION TO THEIR CUSTOMERS. THE INABILITY TO LOCK THE DOORS WILL PROVE DEADLY IF THIS ISSUE IS NOT PART OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716468May 14, 2015
ELECTRICAL SYSTEM
DOORS WILL NOT REGISTER CLOSED EVEN IF YOU SLAM THE DOOR WILL NOT CLOSE HAVE TO RUN CAR WITH ALARMS GOING OFF FORD WILL REPLACE AT AN LARG COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716546May 14, 2015
SERVICE BRAKES
VEHICLE SUDDENLY AND WITHOUT ANY WARNING BECAME INCREDIBLY DIFFICULT TO BRING TO A STOP. THIS OCCURRED WITHIN 3 WEEKS OF A DEALER MULTI-POINT INSPECTION/SERVICING. BRAKES SEIZED UP AND I WOULD HAVE TO SLAM DOWN ON THEM TO GET THE CAR TO STOP. PROBLEM ONSET IN A PARKING LOT AND I WAS UNABLE TO STOP AND ACTUALLY STRUCK A PARKING BUMPER. APPARENTLY MY BRAKE BOOSTER REQUIRED REPLACEMENT. UNLIKE ASSERTED IN FORD'S 13N02 BULLETIN, THIS DID AFFECT ABILITY TO BRAKE AND ONSET WITHOUT ANY WARNING. I BELIEVE THIS IS A SIGNIFICANT SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715932May 12, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE PROPERLY AND WOULD SET OFF THE ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SENSOR IN THE DOOR THAT CONFIRMS THE DOOR IS CLOSED AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715953May 12, 2015
UNKNOWN OR OTHER
OUR FORD EDGE DOOR LATCH CONTINUES TO FAIL STATING THE DOOR IS OPEN. THE ALARM SOUNDS FREQUENTLY AND DISTRACTING TO THE DRIVER. I TOOK THE CAR IN MULTIPLE TIMES AND FORD WOULD ONLY AUTHORIZE A CLEANING. FINALLY THE CAR WENT OUT OF WARRANTY AND I HAD THE PART REPLACED. FORD HAS ACKNOWLEDGE THIS AS A PROBLEM. THE PROBLEM IS VERY DANGEROUS AS THE WARNING SOUND DISTRACTS THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716082May 12, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON SO THE DOORS CANT LOCK THE DOME LIGHT STAYS ON AND FORD WILL NOT RECALL THIS UNSAFE PROBLEM THERE SEEMS TO BE AN EXISTING PROBLEM WITH THIS MODEL THAT THE DRIVER'S DOOR WILL NOT CLOSE PROPERLY AND WON'T LOCK JUST WENT IT GETS OUT OF WARRANTY. THE DOME LIGHT STAYS ON AND THE DASHBOARD ALERTS KEEP GOING OFF. CALLED FORD AND THEY WON'T FIX THE PROBLEM. THIS IS UNSAFE TO DRIVE AND THIS MODEL SHOULD BE RECALLED. 600.00 FOR REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715514May 10, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715242May 7, 2015
STRUCTURE:BODY:DOOR
THE WARNING LIGHT AND SOUND FOR THE DRIVER DOOR BEING AJAR COMES ON AND STAYS ON. THE INTERIOR LIGHT STAYS ON WHILE DRIVING BECAUSE OF THIS AND WILL STAY ON AFTER THE CAR IS OFF AND DOORS ARE LOCKED OR UNLOCKED. I'VE TAKEN IT INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD IT WAS SIMPLY THE SENSOR NEEDING TO BE CLEANED. AFTER I HAD IT FIXED AND PAID TO HAVE IT FIXED, THE PROBLEM BEGAN AGAIN ABOUT TWO MONTHS LATER. I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD EDGE AND OWNERS ARE HAVING TO PAY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714842May 4, 2015
UNKNOWN OR OTHER
"DRIVERS DOOR AJAR" WARNING SYSTEM WILL NOT DISENGAGE WHEN DOOR IS CLOSED CAUSING INTERIOR LIGHTS TO REMAIN ON AND WILL NOT ALLOW DOORS TO LOCK WHEN CAR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713989May 1, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
WHEN DRIVER'S DOOR IS CLOSED, THE "DOOR AJAR" LIGHT IS STILL ON THE DISPLAY. YOU CAN SLAM THE DOOR HARD SEVERAL TIMES BEFORE IT WILL GO OFF. MANY TIMES, IT REAPPEARS AFTER YOU BEGIN DRIVING. THIS CAUSES A SAFETY HAZARD TO MY FAMILY BECAUSE MY WIFE IS NOT ABLE TO LOCK THE DOORS WHEN INSIDE THE CAR. (THE "DOOR AJAR" WILL NOT ALLOW IT TO BE LOCKED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714136May 1, 2015
STRUCTURE:BODY
DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713718April 30, 2015
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL WILL INTERMITTENTLY ACTIVATE EVEN THOUGH DRIVERS DOOR IS CLOSED. THIS ALSO MEANS THAT DOME LIGHTS WILL NOT GO OFF AND THAT THE DOORS WILL NOT LOCK. THIS IS APPARENTLY A VERY COMMON ISSUE WITH THE FORD EDGE AND IT NEEDS TO BE ESCALATED TO A RECALL FOR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713862April 30, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713664April 29, 2015
STRUCTURE:BODY:DOOR
2012 FORD EDGE DOOR AJAR SENSOR STAYS ON,DOORS WON'T LOCK AND WARNING BUZZER SOUNDS EVERY TIME I STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713673April 29, 2015
ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR AJAR SENSOR ALWAYS READS THE DOOR AS OPEN. THIS CAUSES THE CAR TO CHIME EVERY TIME YOU ACCELERATE FROM A COMPLETE STOP, THE INTERIOR LIGHTS STAY ILLUMINATED, AND PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHEN THE VEHICLE IS IN MOTION. THE CHIME IS A DISTRACTION AND ALSO CAUSES THE DRIVER TO IGNORE THE ALARM WHICH MEANS YOU COULD NOT NOTICE SOME OTHER, MORE SERIOUS MALFUNCTION IN A TIMELY MANNER. THE INTERIOR LIGHTS MAKE PARKING AT NIGHT VERY DANGEROUS AS IT'S HARD TO SEE OUTSIDE OF THE VEHICLE. AND THE DOORS NOT LOCKING AUTOMATICALLY IS OBVIOUSLY DANGEROUS. ON TOP OF ALL THIS, YOU CANNOT UNLOCK THE DOOR FROM THE OUTSIDE IF THE PROXIMITY KEY IS INSIDE THE VEHICLE WHEN IT THINKS THE DOOR IS OPEN. IF SOMEONE IS USED TO BEING ABLE TO DO THIS, IT'S VERY EASY TO LOCK YOURSELF OUT OF YOUR CAR. IT HAPPENED TO ME YESTERDAY. GLAD I DIDN'T HAVE A BABY STUCK IN THERE. INSTEAD I JUST HAD TO PAY $60 FOR A LOCKSMITH. ATTEMPTING TO CLEAN THE AREA WHERE THE SENSOR IS LOCATED DOES NOT FIX THE ISSUE. AND THE PROCESS TO REPLACE THE SENSOR IS EITHER VERY EXPENSIVE OR FAR BEYOND MOST PEOPLE'S ABILITY (IT REQUIRES COMPLETE DISASSEMBLY OF THE DOOR). THIS MEANS A LOT OF PEOPLE WON'T BOTHER TO REPAIR IT AND THERE WILL BE A LOT OF FORD VEHICLES ON THE ROAD WITH THIS PROBLEM. WATCH OUT FOR THEM IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713011April 27, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
A FAULT IN THE DOOR LATCH ON THE DRIVERS SIDE IS MALFUNCTIONING AND SENDS A SIGNAL THAT THE DOOR IS OPEN WHEN IT IS NOT. BESIDES BEING ANNOYING, I FEAR THE FACT THAT THE DOORS DO NOT LOCK WHILE THE VEHICLE IS IN MOTION. THEY COULD BE LOCKED MANUALLY, BUT I HAVE TWO SMALL CHILDREN THAT CAN NOT LOCK THEM ON THEIR OWN. I FEAR THAT IF WE WERE IN AN ACCIDENT, THEY COULD BE THROWN FROM THE CAR DUE TO NOT HAVING THE DOORS LOCKED. AT THIS POINT I DO NOT EVEN WANT TO DRIVE MY CHILDREN ANYWHERE IN THIS VEHICLE. IT IS A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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