Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10731976July 4, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT IT DRAINING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731719July 2, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731542July 1, 2015
STRUCTURE:BODY
DRIVERS DOOR AJAR WARNING WILL NOT GO OFF. THIS IS MAKING THE INTERIOR LIGHTS TO REMAIN ON, THE DOOR WON'T LOCK WILL IN THE CAR. NEED HELP IN GETTING THIS TO BE HANDLED BY FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731345June 30, 2015
UNKNOWN OR OTHER
DOOR LATCH SENSOR IS DEFECTIVE. "DOOR AJAR" LIGHT WILL GO ON, EVEN WHEN THE DOOR IS PROPERLY CLOSED. IT IS EXTREMELY DISTRACTING BECAUSE IT KEEPS BEEPING DURING DRIVING AND KEEPS TELLING ME TO SHIFT TO PARK WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731348June 30, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS OUT OF WARRANTY. FORD HQ TELLS ME THERE IS NO RECALL ON THIS ISSUE AND MY DEALERSHIP WANTS TO CHARGE ME $400 TO REPLACE THE DOOR SWITCH OR $500+ IF I WANT A DIAGNOSTIC TO DETERMINE IF THAT SOLUTION WILL WORK, OR IF THERE IS A LARGER PROBLEM. ONLINE RESEARCH REVEALS THIS PROBLEM IS RAMPANT ACROSS MANY FORD MODELS AND YEARS. THEY KNOW IT'S A FLAW AND REFUSE TO MAKE IT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730755June 27, 2015
SERVICE BRAKES
SEPT 2013 - BRAKE PEDAL WENT TO FLOOR IN REVERSE WITH VERY LITTLE RESPONSE. MOVING FORWARD ALMOST NO RESPONSE FROM BRAKES AND ALMOST HIT A CAR CROSSING IN FRONT. AT THE FORD DEALER, THE COMPONENT TEST MASTER CYLINDER FAILED AND ALSO NOTED WITH BRAKE PEDAL WHISTLE NOISE WHEN PEDAL COMPLETELY ON THE FLOOR. REPLACED THE BOOSTER AND MASTER CYLINDER UNDER WARRANTY. JULY 2014 - BRAKE PROBLEM INTERMITTENTLY RECURS. BRAKE PEDAL SOMETIMES GOES ALL THE WAY TO THE FLOOR WHEN THE CAR IS STARTED. FORD DEALER COULD NOT REPLICATE PROBLEM. JULY 2015 - AT CAR START, BRAKE IS VERY FIRM THEN SLOWLY GOES ALL THE WAY TO FLOOR. THIS OCCURS ABOUT EVERY OTHER TIME THE CAR IS STARTED. THIS APPEARS TO BE THE SAME ISSUE DESCRIBED IN THE RECENT FORD F-150 INVESTIGATION OF THE ELECTRIC VACUUM ASSIST PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730781June 27, 2015
UNKNOWN OR OTHER
THE DOOR AJAR SENSOR IN MY FORD EDGE ALWAYS READ AS OPEN, EVEN WHEN THE DOOR WAS CLOSED. BECAUSE OF THIS, THE INTERIOR DOME LIGHTS STAY ON EVEN WHEN I AM NOT IN THE CAR, DRAINING THE BATTERY. ALSO, THE DOORS WILL NOT LOCK WHEN I AM IN THE CAR, CAUSING A SECURITY CONCERN DEPENDING ON WHERE I AM DRIVING. I BOUGHT A NEW LATCH MECHANISM TO REPLACE THE FAULTY ONE. WHEN I REMOVED THE FAULTY ONE, I NOTICED THAT IT HAD FILLED WITH WATER, WHICH IS WHAT WAS CAUSING THE MALFUNCTION. I WAS ABLE TO INSTALL THE NEW ONE AND IT WORKS NOW, BUT THIS SEEMS LIKE AN ISSUE THAT WILL HAPPEN AGAIN SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730131June 24, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
THE DOOR LATCH LIGHT STAYS ON DURNING DRIVE TIME, IT PREVENTS LOCKED DOORS AND LIGHT ON MIRRORS AND INTERIOR LIGHT STAY ON. I HAVE READ THERE IS MULTIPLE FORD EDGE DRIVERS WITH SAME SAFTETY ISSUE. THIS NEEDS TO BE RESOLVED ITS VERY DANGEROUSE DRIVING HAZARD IT PREVENTS DOOR FROM LOCKING DURING HIGH SPEEDS. ...UPDATED 08-06/15 *BF UPDATED 9/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725397June 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE DIVER SIDE IS CLOSE BUT THE AJAR SIGN IS ILLUMINATED AND WILL NOT GO AWAY IMAGINE IMAGINE STOPPING AT EVERY STOPLIGHT AND TRY TO CLOSE THE DOOR EVEN PULLED OVER SLAMMED THE DOOR SO MANY TIMES AND ILLUMINATED LIGHT STILL DO NOT GO AWAY. IT IS CAUSING A PROBLEM AND IS VERY DISTRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725138June 14, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR WARNING STAYS ON. UNABLE TO LOCK DOOR WHILE DRIVING. VEHICLE CONSTANTLY SAYS TO SHIFT INTO PARK AND THE CLOSE THE DOOR. A HUGE PROBLEM WHILE DRIVING, DISTRACTION AND MAY CAUSE CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725077June 13, 2015
SERVICE BRAKES
STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED. HAPPENED ONLY WHEN PUMPING BRAKES REPEATEDLY AT SLOW RATE OF SPEED. BROUGHT VEHICLE TO DEALER. TOLD BRAKE BOOSTER WOULD HAVE TO BE REPLACED. CUSTOMER SATISFACTION PROGRAM # 13N02.COMPLETED 7/29/14. PREVIOUSLY RAN VEHICLE HEALTH REPORT THROUGH MYSYNC = BRAKES OK. FEB'14 - OIL CHANGE AT DEALERSHIP. ASKED ABOUT LETTER I RECEIVED ABOUT BRAKE BOOSTER BUT WAS TOLD "I WASN'T READY FOR THAT JUST YET. I WOULD FEEL SPONGY BRAKES BEFORE IT NEEDED REPLACING". THEY DROVE MY VEHICLE INTO BAY AND TECH SAID BRAKES WERE FINE. OBVIOUSLY NOT. BRAKES FAILED WITHOUT WARNING. 77% INCREASE IN PREMIUMS DUE TO MERIT RATING BOARD, INSURANCE AGENT SAID THEY COULD DO NOTHING ABOUT SURCHARGE (10 YR OLD JEEP BUMPER THAT WAS ALREADY RUSTED OUT) .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10725078June 13, 2015
SERVICE BRAKES
STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED. HAPPENED ONLY WHEN PUMPING BRAKES REPEATEDLY AT SLOW RATE OF SPEED. BROUGHT VEHICLE TO DEALER. TOLD BRAKE BOOSTER WOULD HAVE TO BE REPLACED. CUSTOMER SATISFACTION PROGRAM # 13N02.COMPLETED 7/29/14. PREVIOUSLY RAN VEHICLE HEALTH REPORT THROUGH MYSYNC = BRAKES OK. FEB'14 - OIL CHANGE AT DEALERSHIP. ASKED ABOUT LETTER I RECEIVED ABOUT BRAKE BOOSTER BUT WAS TOLD "I WASN'T READY FOR THAT JUST YET. I WOULD FEEL SPONGY BRAKES BEFORE IT NEEDED REPLACING". THEY DROVE MY VEHICLE INTO BAY AND TECH SAID BRAKES WERE FINE. OBVIOUSLY NOT. BRAKES FAILED WITHOUT WARNING. 77% INCREASE IN PREMIUMS DUE TO MERIT RATING BOARD, INSURANCE AGENT SAID THEY COULD DO NOTHING ABOUT SURCHARGE (10 YR OLD JEEP BUMPER THAT WAS ALREADY RUSTED OUT) .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10724911June 12, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ILLUMINATED WHEN DOOR IS CLOSED. THIS CAUSES A DISTRACTION TO THE DRIVE BECAUSE THE INTERIOR LIGHTS STAY ILLUMINED WHEN DRIVING. VERY SERIOUS AND THE DEALER WANTS OVER 650 TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724837June 11, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR MESSAGE SHOWS ON THE DASH WHEN DOOR IS CLOSED. AFTER MANY ATTEMPTS THE SENSOR DOES NOT READ THE DOOR BEING CLOSED. THIS SEEMS TO BE A VERY BIG ISSUE THAT REQUIRES A RECALL DUE TO SAFETY SINCE IT IS PART OF THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724079June 8, 2015
SERVICE BRAKES
THE BRAKE ROTORS ARE CAUSING THE VEHICLE TO VIBRATE WHEN APPLYING THE BRAKE AT MODERATE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723875June 7, 2015
ELECTRICAL SYSTEM
DOOR SENSOR MALFUNCTIONING. DOOR ALARM AND LIGHTS CONTINUE TO STAY ON AFTER DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723635June 5, 2015
ELECTRICAL SYSTEM
"DRIVER'S DOOR AJAR" INDICATOR IS ON ALL THE TIME EVEN THOUGH DOOR IS CLOSED COMPLETELY. THEN THE DOORS WILL NOT LOCK FROM INSIDE THE VEHICLE AND THE INTERIOR LIGHTS STAY ON (THIS IS A SAFETY HAZARD AT NIGHT AS THE DRIVERS VISION IS IMPAIRED BY THE INTERIOR LIGHTS). ALSO RELATED TO THIS PROBLEM: THE "SHIFT TO PARK" AUDIBLE AND VISUAL INDICATOR OPERATES AT RANDOM WHILE DRIVING WHICH IS A SIGNIFICANT DISTRACTION TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723719June 5, 2015
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL STAY ON WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. INABILITY TO LOCK DOORS WHILE IN VEHICLE. FAULTY LATCH. CONTINUOUS DOOR AJAR CHIME SOUND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723726June 5, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE "DOOR AJAR" LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT SECURELY. WHEN THIS HAPPENS, THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK WHILE DRIVING. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU HAVE CHILDREN IN THE CAR. WE HAD THIS FIXED ONCE FOR OVER $150 AT A DEALERSHIP. NOW LESS THAN A YEAR LATER WE ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722845June 2, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT. INTERIOR LIGHT STAYS ON. DOOR CANNOT BE LOCKED WHEN INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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