Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11231149July 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT INCLUDED. THE SYMPTOMS LEAD TO A FAILING BREAK BOOSTER. MY CARS INFORMATION SYSTEM CHECK DOES NOT SHOW ANY WARNINGS, BRAKES SAY OK, BUT I AM NOT ABLE TO DRIVE MY CAR. THE BRAKES ARE NOT GRINDING. TWICE I HAD TO SWERVE ONTO THE SHOULDER OF THE HIGHWAY TO AVOID REAR ENDING THE CAR IN FRONT OF ME. THIS IS FRIGHTENING TO OCCUR TO ANYONE WITHOUT A SYSTEM WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230640July 10, 2019
STRUCTURE:BODY
THE DRIVERS DOOR INTERMITTENTLY DOESN'T RECOGNIZE WHEN ITS CLOSED. THE DRIVERS DOOR AJAR LIGHT WILL COME ON AND THE OTHER DOORS WILL NOT LOCK. THE DOME LIGHTS STAY ON FOR A SHORT DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230642July 10, 2019
ENGINE
THE ENGINE LIGHT COMES ON INTERMITTENTLY WITH AN EVAP. LEAK CODE. WE'VE CHECKED ALL OF THE POSSIBLE ISSUES AND CAN NOT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230395July 9, 2019
SERVICE BRAKES
BRAKE PEDAL BECAME VERY HARD TO DEPRESS. REQUIRED EXTRA PRESSURE AND INCREASED BRAKING DISTANCE. WAS TOLD BY FORD DEALERSHIP. IT IS A KNOWN PROBLEM. THERE WAS NOTHING I COULD DO TO CAUSE IT OR PREVENT IT. THEY REPLACED THE BRAKE BOOSTER FOR $900.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230401July 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN STEPPING ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD NOT DIE BUT WOULD NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED ON MULTIPLE OCCASIONS ONCE IN HIGHWAY TRAFFIC AND ONCE AT A BUSY INTERSECTION. THE DEALER TOLD ME IT WAS A KNOWN PROBLEM AND THAT THERE WAS NOTHING I COULD DO TO CAUSE THE PROBLEM OR PREVENT IT. DEALER REPLACED THE THROTTLE BODY ASSEMBLY FOR $524.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230409July 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED AND CAUSED THE BRAKING DISTANCE TO BE EXTENDED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD OF DRAPER (11442 S. LONE PEAK PKWY, DRAPER, UT) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230021July 8, 2019
SERVICE BRAKES
THE BRAKE BOOSTER DEVELOPED A TEAR CAUSING BY BRAKING SYSTEM TO BECOME DEFECTIVE, BRAKING BECAME VERY DIFFICULT WHILE I WAS DRIVING ON THE HIGHTWAY IN THAT I HAD TO PRESS THE PEDAL VERY HARD TO COME TO A STOP. THIS PROBLEM HAS BEEN IDENTIFIED IN FORD EDGE 2010-2013 MODELS, BUT MY VEHICLE MISSED THE DATE ON THE RECALL BY ONLY A COUPLE OF MONTHS.THE REPAIR IS COSTING ALMOST $700 PLUS COST OF CAR RENTAL WHILE IT WAS BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229719July 6, 2019
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE SECURELY CLOSED. THE LIGHT RANDOMLY COMES ON WHILE DRIVING OR WHILE PARKED. THIS CAUSES THE DOME LIGHT TO REMAIN ON, WHICH DRAINS THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229399July 4, 2019
ELECTRICAL SYSTEM
THE "DRIVERS DOOR AJAR LIGHT" STAYS ON EVEN WITH THE DOOR SECURELY CLOSED. I HAD TO SLAM IT A FEW TIMES, WHICH I FEEL IS IMPROPER PROCEDURE, TO DISENGAGE THE LIGHT. UPON SECURING VEHICLE, THE INTERIOR LIGHTS WON'T DISENGAGE. THIS DRAINS THE BATTERY LIFE, WHERE UPON I NEED TO BUY A NEW BATTERY. WHILE DRIVING AT NIGHT, THE INTERIOR LIGHT STAYS ON, WHICH MAKES IT HARD TO SEE. IS THERE OR WILL THERE BE A RECALL FOR THIS VERY IMPORTANT PROBLEM ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229129July 3, 2019
FUEL/PROPULSION SYSTEM
FUEL LEAK PUT GAS AND FIVE MINUTES LATER THE TANK IS HALF EMPTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229181July 3, 2019
SERVICE BRAKES
I LOST THE BREAK WHILE DRIVING AT 20 MILES , THE BREAK WENT TO THE FLOOR.I CHANGE THE BREAKS AND PADS AND THE BREAKS STILL INCREDIBLE LOW. I CALL FORD CUSTOMER SERVICE AND THEY ARE NOT HELPFUL AT ALL THIS IS A VERY SIRIUS PROBLEM PLEASE DO SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228954July 2, 2019
SERVICE BRAKES, ENGINE
BRAKES BECAME SPONGY 2 1/2 WEEKS AGO. TOOK TO FAMILY MECHANIC. THEY WERE UNABLE TO RECREATE AND STAYED THE BRAKE PADS ARE IN GREAT CONDITION. WENT ON SHORT VACATION AND THE BRAKES CONTINUED TO BE SPONGY BUT NOT EVERY TIME. WHEN WE RETURNED HOME IT BEGAN HAPPENING MORE FREQUENTLY AND A HISSING SOUND BEGAN WHEN APPLYING BRAKES. THEN YESTERDAY MORNING THE CAR SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION BUT RESTARTED AFTER A FEW MINUTES. TOOK IT INTO MECHANIC AGAIN AND THEY WERE ABLE TO RECREATE BOTH ISSUES. AFTER RESEARCH THEY DISCOVERED A FORD EXTENDED WARRANTY FOR THIS ISSUE SO I TOWED IT TO NEAREST FORD DEALERSHIP. NOW THE GARAGE IS TELLING ME IT WILL COST BETWEEN $800 AND $1000 AND MY VIN IS NOT COVERED. THE INFO ONLINE STATES IT SHOULD BE COVERED. I PAY MY FINAL CAR PAYMENT IN 2 WEEKS AND MY ADDITIONAL WARRANTY THAT I PURCHASED ENDED IN MAY. IT SEEMS THIS IS A KNOWN ISSUE AND SHOULD BE COVERED AND MOST CERTAINLY SHOULD BE RECALLED. IT IS NOT DUE TO NORMAL WEAR AND TEAR. I HAVE OWNED IT BRAND NEW AND AFTER 7 YEARS ONLY HAVE 30K MILES ON IT. THE VEHICLE IS IN GREAT CONDITION OTHERWISE. BRAKING ISSUES ALMOST LED TO AN ACCIDENT THE DAY BEFORE AND IT SHUT OFF WITH NO WARNING OR LIGHTS FROM THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. WHAT IF WE HAD BEEN ON OUR ROAD TRIP AND GOING 80 MILES AN HOUR? THIS IS A SAFETY ISSUE. THE ISSUE WAS RECREATED AT THE FAMILY MECHANIC IN A PARKED POSITION BUT FOR ME IT WAS OPERATIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229028July 2, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES LOST POWER, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED QUIRK FORD OF AUGUSTA AT 207-430-1600 (LOCATED AT 7 WATER ST, HALLOWELL, ME 04347) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223135June 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE DRIVING 40 MPH. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DITSCHMAN/FLEMINGTON FORD LINCOLN (215 US-202, FLEMINGTON, NJ 08822, (908) 905-0317) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 82,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222751June 26, 2019
SERVICE BRAKES
AS I WAS COMING TO A STOPLIGHT IN THE CITY AT ABOUT 25-30 MPH, MY BRAKES ENGAGED FOR ABOUT A QUARTER OF A SECOND, THEN GAVE OUT ALMOST ENTIRELY. I HAD TO PUMP BRAKES AND HIT THE EMERGENCY BRAKES TO STOP FROM HITTING A STOPPED AT AN INTERSECTION. THANKFULLY I BRAKE EARLY AND STOPPED SHORT A FEW INCHES. AFTER INSPECTION THE CULPRIT IS THE MASTER BRAKE CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221987June 23, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE IS A LEAK/CRACK IN THE FUEL NECK. EVERY TIME I REFUEL THE VEHICLE, IT WILL NOT START RIGHT AWAY. AFTER A MINUTE IT WILL START. THE DEALER RECOMMENDED I SPEND $600 TO REPLACE IT. ALSO, DRIVER WINDOW IS SCRAPING WHEN IT GOES UP AND OUTSIDE DECORATIVE PANEL PAINT IS FADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221376June 20, 2019
SERVICE BRAKES
AFTER HITTING A BUMP, POT HOLE, ETC. THE PEDAL GOES TO THE FLOOR AND IS SLOW TO STOP, CURRENTLY, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND IS SLOW TO STOP, WHICH FROM WHAT I HAVE READ IS A COMMON PROBLEM,WITH THE HCU AND/OR POWER BREAK BOOSTER BUT NO OFFICIAL RECALL HAS BEEN ISSUED. ALTHOUGH THIS HAPPENED ONCE OR TWICE IN DECEMBER OF 2018, IT HAS HAPPENED TWICE IN THE MONTH OF JUNE 2019 AND NOW IS CURRENTLY NOT IMPROVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221428June 20, 2019
SERVICE BRAKES
BRAKE VACUUM BOOSTER HAS FAILED. BRAKE STOPPING EFFORT CHANGES WITH ENGINE RPM. AT LOW ENGINE SPEEDS, THE CAR APPEARS TO HAVE NO BRAKES. NO WARNING LIGHTS ARE GIVEN TO OPERATOR TO KNOW THERE IS A PROBLEM WITH BRAKES. FORD HAS A VOLUNTARY SERVICE ACTION (13N02)TO CARS BUILT UNTIL MARCH 2013, BUT PROBLEM STILL EXIST IN CAR BUILT IN MAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221480June 20, 2019
POWER TRAIN
I BOUGHT A USED 2013 FORD EDGE: SPORT TRIM, 3.7L AWD WITH 84,000 MILES ON JUNE 8TH. INSPECTION WAS FINE. I DROVE IT HOME 1400 MILES THE NEXT 2 DAYS, AND NEVER DROVE IT HARD AT ALL. IT RAINED THE WHOLE WAY. DRIVING FELT A BIT ODD AT TIMES, THOUGH I ATTRIBUTED THAT TO MY UNFAMILIARITY WITH THE NEW VEHICLE. UPON ARRIVING HOME I HAD THE OIL CHANGED AND WAS INFORMED THAT THERE WAS A MAJOR TRANSMISSION LEAK. UPON MY RE-INSPECTION, IT WAS DRIPPING AT EVERY STOP, SOMETIMES LEAVING 2-5" DIAMETER PUDDLES. I TOOK IT TO THE FORD DEALERSHIP WHERE THEY DIAGNOSED THAT TRANSMISSION WAS FINE, BUT THE POWER TRANSFER UNIT WAS LEAKING AND THE ENTIRE UNIT NEEDED REPLACEMENT. COST OF REPAIR, $1800. UPON RESEARCHING, THE UNIT WHICH CLAIMS TO HAVE A "LIFETIME FLUID" OF GEAR-OIL HAS A SERIOUS DESIGN FLAW IN WHICH THE UNIT IS NOT PROPERLY COOLED, AND THE "LIFETIME FLUID" BREAKS DOWN DUE TO HEAT, CAUSING THE UNIT TO FAIL. THIS SERIOUS DESIGN FLAW COULD HAVE CAUSED MY TRIP THROUGH THE RAIN TO HAVE RESULTED IN A CATASTROPHIC FAILURE THAT WOULD HAVE ENDANGERED MY SAFETY, THE VEHICLE'S PERFORMANCE IN THE RAIN, AND THE LIVES OF OTHERS. THIS IS NOT AN ISOLATED INCIDENT. I AM NOW STUCK UNABLE TO DRIVE THE VEHICLE BECAUSE I CAN'T AFFORD THE $1800 REPAIR, AND DRIVING THE VEHICLE IN THIS CONDITION IS DANGEROUS. THIS PART NEEDS TO BE RECALLED ASAP, AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE PART BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221189June 19, 2019
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING ON WHEN DOOR IS SHUT TIGHT, AFTER SLAMMING DOOR SHUT A FEW TIMES IT GOES OUT. THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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