Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10780953October 8, 2015
ELECTRICAL SYSTEM
LIKE THE HUNDREDS OF OTHER COMPLAINTS, WHEN DOOR IS PROPERLY CLOSED, THE "DRIVER DOOR AJAR" ALERT COMES ON AND BEEPS EVERY TIME YOU ACCELERATE FROM A STOP, ALSO CAUSES INTERIOR LIGHT TO STAY ON. I HAD NOT REALIZED IT WAS NOT ALLOWING ME TO LOCK THE DOOR UNTIL I READ ALL OF THE OTHER COMPLAINTS AND TESTED IT MYSELF....SURE ENOUGH, BACK DOOR CAN BE OPENED! I AM NOW HIGHLY CONCERNED ABOUT MY 11 MONTH OLD SITTING IN THE BACK SEAT. GOING TO FORD TOMORROW TO FIGURE THIS OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780503October 7, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND ALL THE DOORS UNLOCKED WITHOUT ACTIVATION. A WARNING FROM THE INSTRUMENT CLUSTER INDICATED THAT THE CONTACT SHOULD PARK AND SHUT THE VEHICLE OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 1/19/16 LN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779687October 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778538September 29, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. AND NOW ITS GETTING WORSE IT WONT GO OFF CONSTANTLY STAYS ON AND WILL NOT ALLOW YOU TO LOCK DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776549September 25, 2015
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776428September 24, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING INDICATOR SOUNDED. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO CLOSE THE DOOR; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766342September 21, 2015
SERVICE BRAKES
BRAKES DID NOT INITIALLY RESPOND WHEN BACKING UP. BRAKE PEDAL WAS HARD AND TOOK TREMENDOUS FORCE TO EVEN BEGIN TO SLOW VEHICLE. SAME OCCURRENCE WHEN MOVING FORWARD AT SLOW SPEED. AT FASTER SPEED, BRAKES WERE VERY GRABBY AND INCONSISTENT. IMMEDIATELY CONCERNED FOR SAFETY AND TOOK TO FORD DEALERSHIP. SERVICE TECH. KNEW IMMEDIATELY WHAT ISSUE WAS JUST BY DESCRIPTION OF SYMPTOMS. INFORMED ME CAR UNSAFE TO DRIVE AND THAT REPAIR WOULD BE COVERED BY FORD CUSTOMER SATISFACTION PROGRAM 13N02 TO REPLACE BRAKE BOOSTER. THIS SEEMS LIKE A RECALL SITUATION AS EVIDENCED BY MANY OTHER ACCOUNTS OF THIS BRAKE FAILURE BY ME AND MANY OTHERS. I WAS JUST FORTUNATE IT DIDN'T OCCUR ON HIGHWAY THE DAY BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765245September 18, 2015
UNKNOWN OR OTHER
DOOR AJAR WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763962September 15, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763157September 11, 2015
UNKNOWN OR OTHER
MY FORD TOUCH SCREEN WONT WORK. ONLY 22,500 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762469September 9, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SENSOR IS NOT RESPONDING: (JUST LIKE THE OTHER FORD CUSTOMERS RESPONDING) THIS IS A PROBLEM WHEN YOU HAVE SMALL CHILDREN. SAFETY ISSUE THAT THERE DOOR IS UNLOCKED AS WELL. THIS KEEPS INTERIOR LIGHTS ON, DISTRACTING AT NIGHT, WHICH COULD CAUSE GLARE. I CANT PARK MY LEAVE ANYTHING IN MY CAR WHEN GOING ANYWHERE BECAUSE CARE IS UNABLE TO LOCK. AND THE VEHICLE THIS CAR HAS 30000 MILES ON IT. I LIVE IN AREAS WHERE THERE IS CARJACKINGS FEELING VERY UNSAFE IN MY 2012 FORD EDGE WITH 30000 MILES ON IT. THIS IS SO REDICULIOUS THAT FORD & NHTSA IS LOOKING INTO THIS WITH ALL THE FORD VEHICLES COMPLAINING ABOUT THIS. THIS IS A SAFETY ISSUE IN MORE WAYS THAN ONE> GET STRANDED BECAUSE DOOR AJAR CAUSES BATTERY TO RUN DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762468September 9, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE BATTERY TO FAIL. IN ADDITION, CHILDREN SEATED IN THE REAR SEATS WERE ABLE TO OPEN THE DOORS WHEN CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762216September 8, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THIS HAS BEEN AN ONGOING ISSUE IT STARTED OUT EVERY NOW AND THEN. NOW ITS CONSTANT THIS MORNING RAN MY BATTERY DOWN CAUSING CRAZY THINGS TO GO ON WITH ELECTRICAL. THE DOME LIGHT STAYS ON SO AT NIGHT DRIVING IS BOTHERSOME, AND THE DOOR LOCKS WILL NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762316September 8, 2015
UNKNOWN OR OTHER
DRIVER DOOR AJAR SENSOR MALFUNCTION. YOU MUST CLOSE DOOR MULTIPLE TIMES BEFORE THE DOOR AJAR ALARM GOES OFF. SOMETIMES YOU CAN'T MAKE IT GO OFF AND THE DOME LIGHTS STAY ON, ALARM DINGS. WHEN PARKING CAR AND GETTING OUT, YOU CAN'T LOCK DOORS, DOME LIGHT STAYS ON. VERY FRUSTRATING. FORD DEALER SAYS THIS IS A COMMON ISSUE. CAR OUT OF WARRANTY. VERY EXPENSIVE TO HAVE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761848September 6, 2015
UNKNOWN OR OTHER
THE DOOR AJAR SENSOR IS MALFUNCTIONING. WHEN THE DOOR IS CLOSED THE SENSOR IS ON AND I AM UNABLE TO LOCK THE VEHICLE. IF I PARK THE CAR THE DOME LIGHT WILL STAY ON AND RUN THE BATTERY DOWN UNLESS I CLOSE THE DOOR MULTIPLE TIMES OVER AND OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761744September 5, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER DOOR AJAR SHOWS ON DASHBOARD INTERMITTENTLY. WHEN ATTEMPTING TOOCK CAR, IT GIVES A DOUBLE SIGNAL AS IF IT IS NOT LOCKED. LIGHTS STAY ON IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761794September 5, 2015
ELECTRICAL SYSTEM
DRIVER DOOR REMAINS AJAR NO MATTER WHAT WE DO. INTERIOR LIGHTS STAY ON. SAFETY CONCERN BECAUSE ONE NEVER KNOWS IF DOOR IS REALLY CLOSED PROPERLY OR NOT! INTERIOR LIGHTS CAN DRAIN BATTERY. DEALER REPAIRED ABOUT 15 MONTHS AGO. SAME PROBLEM RETURNED. VERY EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761793September 5, 2015
ELECTRICAL SYSTEM
UNABLE TO LOCK DOORS FROM WITHIN CABIN DUE TO DOOR AJAR SENSOR. CHILD EASILY OPENS DOOR WHILE DRIVING. HAD A STRANGER OPEN MY DOOR AND GOT IN PASSENGER SEAT THINKING IT WAS HIS MOTHERS CAR, THAN GOODNESS HE DID NOT HAVE A GUN. LACK OF SAFETY AND SECURITY FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761173September 3, 2015
ELECTRICAL SYSTEM
THE IS CLOSED AND THE DOOR AJAR WARNING IS COMING UP AND NOT LEAVING. I HAVE TO CLOSE THE DOOR 10+ TIMES SOMETIME TO GET THE WARNING TO GO AWAY. IT LEAVES THE LIGHT ON AND RUNS THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761221September 3, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE DOME LIGHT ILLUMINATED AND THERE WAS A WARNING CHIME. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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