Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10794933November 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN DISCOVERED THAT THE FUEL LINE WAS CRACKED AND LEAKED FUEL. AS A RESULT, THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V438000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794970November 19, 2015
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR WARNING COMES ON AND THE DOME LIGHTS WILL NOT GO OFF. THE DOOR IS CLEARLY CLOSED. THIS WARNING COMES ON MORE OFTEN THAN NOT. VERY DANGEROUS DURING NIGHT DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790694November 16, 2015
STRUCTURE:BODY
MY 2012 FORD EDGE HAS DRIVER DOOR AJAR INDICATOR, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789862November 11, 2015
UNKNOWN OR OTHER
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHTS STAY ON, THE DOOR DOES NOT LOCK. THE DOME LIGHT STAYS ON CREATING A SAFETY HAZARD WHILE DRIVING AT NIGHT. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DOOR FROM LOCKING. THIS IS A MAJOR SAFETY ISSUE. THIS HAPPENS BOTH WHEN STATIONARY AND WHILE DRIVING. TODAY NOVEMBER 11, 2016 IS THE FOURTH TIME I HAVE TAKEN IN THE CAR FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789427November 9, 2015
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR LATCH SWITCH. DOOR AJAR WARNING CAME ON DASH INTERIOR LIGHTS WILL NOT GO OFF DANGEROUS DRIVING AT NIGHT. SOMETIMES IT GOES OFF AND THEN IT'S OK. COST TO REPAIR $550.00 COMPLETE RIP OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788506November 5, 2015
SERVICE BRAKES
THE CAR FAILS TO STOP AND BREAK PEDAL GOES TO THE FLOOR WHEN APPLIED. FORD HAS A BLURB OUT - 13N02 - EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER - ABOUT THIS BUT IT'S NOT A MANDATORY RECALL. I ALMOST GOT KILLED GOING THROUGH AN INTERSECTION YESTERDAY WHEN MY VEHICLE FAILED TO STOP. DO PEOPLE NEED TO DIE BEFORE THEY ADDRESS THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788630November 5, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SWITCH MALFUNCTIONING. DOOR AJAR DISPLAY MESSAGE STAYS ON WHILE DOOR IS CLOSED, PARK/SHIFT INDICATOR COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787948November 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE INTERIOR LIGHTS ILLUMINATED AND THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT REMOVED ONE OF THE FUSES IN ORDER TO SHUT OFF THE INTERIOR LIGHTS. THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787280October 30, 2015
SERVICE BRAKES
PEDAL SOMETIMES GOES TO FLOOR AND IS SLOW TO PUMP UP AGAIN. MORE NORMAL SYMPTOM IS THE BREAK CONTINUES TO SLOWLY GO TO FLOOR WHILE STOPPED AT A LIGHT. FIRST THOUGH WAS AIR IN THE BRAKES BUT NOW BELIEVE THE BOOSTER PUMP IS INADEQUATE OR FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786842October 28, 2015
SERVICE BRAKES
WHEN I PRESS BRAKE PEDAL IS HARD AND THE VEHICLE DONT WANT STOP AND WHEN I TRY TO PRESS PEDAL TWICE STILL DIDN'T STOP CORECTLY , BRAKE ROTOR AND PADS STILL LIKE 80%
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786741October 28, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SWITCH MALFUNCTIONING. DOOR AJAR DISPLAY MESSAGE STAYS ON WHILE DOOR IS CLOSED AND THE RESULT IS THAT THE DOORS WILL NOT LOCK WHEN THE VEHICLE IS MOVING. THIS IS VERY UNSAFE! THIS ISSUE ORIGINALLY OCCURRED AT APPROXIMATELY 20K MILES AND DEALER REPLACED THE DOOR AJAR SWITCH UNDER WARRANTY. BUT ISSUE IS HAPPENING AGAIN 2 YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786147October 26, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783844October 20, 2015
UNKNOWN OR OTHER
I HAVE A 2012 FORD EDGE. IT LOSS POWER WHEN I DRIVE AT 20MPH IN THE NOON . THE YELLOW WRENCH LIGHT WAS ON AND THE CAR STARTED SHAKING. THE ENGINE WAS STILL WORKING AT THAT TIME. I WAS STOPPED IN THE MIDDLE OF THE ROAD TO TURN LEFT. I TURN OFF THE CAR AND RESTART IT. IT WORKED WELL. IT HAPPENED TWICE IN A WEEK. FORD DEALER AUTO SERVICE IN SANTA MONICA WOULDN'T FIND THE PROBLEM. I AM STILL IN EXTENSION WARRANTY. FORD CUSTOMER SERVICE HAVE NO SOLUTION EXCEPT ASKING ME TO TRY OTHER DEALER AUTO SERVICE. I JUST PRAY FOR A GOOD LUCK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783250October 19, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED TO STOP AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED ALL FOUR BRAKE PADS AND MACHINED THE ROTORS. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000....UPDATED 01/27/16 *BF; 04/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782227October 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE AIR CONDITION SYSTEM FAILED TO BLOW COOL AIR. IN ADDITION, THE INTERIORS LIGHTS WOULD REMAIN ILLUMINATED AND CAUSE THE BATTERY TO DRAIN. THE CONTACT STATED THAT ALL THE ELECTRICAL FUNCTIONS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782228October 14, 2015
ELECTRICAL SYSTEM
BOUGHT A 2012 FORD EDGE WITH 28,000 MILES DOOR AJAR LIGHT STAYED ON EVEN WHEN DOOR WAS SHUT. FORD DEALER SAID THE LATCH JUST NEEDED CLEANING. THE WORK ORDER STATES ( CUSTOMER STATES, DOOR AJAR LIGHT STAYS ON ALL THE TIME ADVISE ON NEEDED REPAIR- JUST PURCHASE VEHICLE FROM US. CHECKED WITH IDS AND DRIVERS FRONT DOOR AJAR SWITCH STAYING ON ALL THE TIME, FOUND TSB #15-0013 FOR CLEANING ELECTRONICS WITH SPECIAL TOOL FOR REPAIR, PERFORMED TSB#15-0013, REPAIR VERIFIED)NOW 3 MONTHS LATER SAME PROBLEM. DOOR AJAR LIGHT STAYS ON BELL SOUNDS AND INTERIOR LIGHTS COME ON. THIS IS A CERTIFIED EDGE UNTIL MARCH 2016. GLARE FROM DOME LIGHT DISTRACTING WHEN DRIVING AT NIGHT. FORD NEEDS TO FIX THIS PROBLEM NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781510October 13, 2015
SERVICE BRAKES
BACKING DOWN DRIVEWAY IN REVERSE THE BRAKES FAILED TO FUNCTION PROPERLY. I HAD TO STAND ON THEM (PUSH WITH ALL MY LEG STRENGTH) AND THEN ALL OF A SUDDEN THEY WERE WORKING WITH THE POWER ASSIST. THANKFULLY NO ONE WAS COMING DOWN THE STREET AT THE TIME. I'M CERTAIN THIS IS A DESIGN OR MANUFACTURING FLAW. IT WAS SIMILAR TO THE TIME I BROKE A BRAKE LINE AND ONLY HAD THE REAR DRUM BRAKES WORKING AND HAD TO USE THE EMERGENCY BRAKE TO STOP. TO ME THE BRAKES ARE MISSION CRITICAL FOR SAFETY AND IF FORD WON'T ADMIT IT AND HAVE A RECALL THEN THE NTSB MUST STEP IN. THIS THREAD IS LOADED WITH SIMILAR COMPLAINTS AND SOMETHING NEEDS TO BE RECTIFIED BEFORE SOME ONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781659October 13, 2015
UNKNOWN OR OTHER
WHEN THE DRIVERS SIDE DOOR IS CLOSED THE DOOR AJAR LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780916October 8, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS THE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780946October 8, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE PANEL SHOWS DRIVER DOOR AJAR ALL THE TIME WHILE DRIVING THE INTERIOR LIGHTS STAY ON AFTER CAR HAS BEEN LOCKED FOR SOME TIME THE LIGHTS GO ON EVEN IF THE CAR HAS NOT BEEN USED FOR A WHILE WHILE THE DOOR AJAR IS ON, THE DOORS DO NOT LOCK-SAFETY ISSUE, CAR IN MOTION I TRIED GETTING THE DEALER I BOUGHT THE CAR FROM TO REPAIR IT, THEY STATED THAT THEY COULD NOT BECAUSE THERE WAS NOT RECALLS ON MY ISSUES. BUT IF I WANTED IT REPAIRED IT WOULD COST ME $350.00 TO CHANGE THE SENSOR THAT MAY BE CAUSING THE PROBLEM. I BELIEVE THE DEALER SOLD ME A LEMON...THE DOOR AJAR COMES UP AS I CLOSE THE LEFT DOOR AS I PUT THE CAR IN MOTION;THE DOORS DO NOT LOCK WHILE THE CAR IS IN MOTION; INTERIOR LIGHTS IS WHEN THE CAR IS PARKED; THE LIGHTS GO ON WHEN THE CAR IS PARKED IN THE GARAGE. THE BATTERY HAS DIED A COUPLE OF TIMES AS A RESULT OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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