Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10823534February 1, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE DOOR ON THE DRIVER SIDE WAS CLOSED, THE AJAR WARNING LIGHT REMAINED ILLUMINATED AS WELL AS THE LIGHT ABOVE THE PASSENGER SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOORS AND SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823174January 29, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR AJAR SENSOR FAILED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED AND DRAINED THE BATTERY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822911January 28, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE. UPDATED 04/06/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822946January 28, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING, DOME LIGHT STAYS ON, DOOR DOES NOT LOCK WITH KEY PAD, DOOR DOES NOT STAY LOCKED FROM THE INSIDE. WHEN CLOSING THE DOOR, THE "DOOR AJAR" WARNING LIGHTS UP ON THE INSTRUMENT PANEL, A WARNING CHIMES, THE DOME LIGHT STAYS ON, AND THE DOORS CANNOT BE LOCKED FROM THE INSIDE (OR WHEN EXISTING THE CAR, THE KEYPAD BECOMES INOPERATIVE). NO AMOUNT OF SLAMMING, CLOSING GENTLY OR MULTIPLE CLOSING OF DOOR RECTIFIES THE CONDITION. HAVE TAKEN CAR TO DEALERSHIP, THEY WEREN'T AWARE OF ANY PROBLEM, SAID THERE WAS DIRT BUILD UP, SO THEY DIAGNOSED THE PROBLEM, CLEANED SOMETHING AND CHARGED $120 TO TELL ME TO KEEP THE LOCK MECHANISM CLEAN. THAT LASTED FOR ABOUT A MONTH. STILL HAVING PROBLEM WITH THE "DOOR AJAR" WARNING LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822660January 27, 2016
ELECTRICAL SYSTEM
FAULTY DRIVER DOOR SENSOR. ALWAYS SHOWS DOOR AJAR WHICH THEN DRAINS THE BATTERY. FORD REPLACED IT WHEN UNDER WARRANTY ONLY TO HAVE IT GO BAD AGAIN OUT OF WARRANTY. FORD IS WELL AWARE OF THIS PROBLEM AND WILL NOT RECALL A DEFECTIVE DESIGN. CHARGING CUSTOMERS $500 AND UP TO FIX THE PROBLEM WITH NO GUARANTEE IT WON'T JUST HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822714January 27, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. (FORD OF ESCONDIDO) THEY CANNOT REPLICATE THE PROBLEM. TOLD EVERYTHING CHECKED OUT OK. COULD FIND NO ERROR REPORTS UNDER DIAGNOSTICS. TOLD TO PICK UP CAR. LEFT CAR AT DEALER! THIS SUDDEN LOSS OF POWER IS A HUGE SAFETY CONCERN. IF I HAD EXPERIENCED THIS ON THE FREEWAY INSTEAD OF THE RAMP, I COULD HAVE REAR ENDED AT 65MPH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822468January 27, 2016
SERVICE BRAKES
WHEN I PLACE MY FOOT ON THE BRAKE TO START THE CAR, AND I LEAVE MY FOOT ON BRAKE PADDLE THERE IS A HUMMING NOISE THAT HAPPENS, THIS ALSO HAPPENS WHEN I PLACE CAR IN REVERSE AND LEAVE MY FOOT ON BRAKE. ALSO THERE HAS BEEN TWO TIMES WHEN I WAS STOPPING THE CAR THAT THE BRAKE PADDLE WENT TO THE FLOOR AND THE CAR WAS NOT STOPPING. ONCE WHEN I WAS DRIVING ACROSS A PARKING LOT AND STOPPING TO WAIT TO PULL OUT AND ONCE WHEN I WAS PULLING INTO A PARKING SPACE. BOTH OF THESE INCIDENTS HAPPENED ON THE SAME DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822026January 25, 2016
ELECTRICAL SYSTEM
PASSENGER DOOR AJAR WARNING KEEPS SHOWING, EVEN AFTER THE DOOR HAS BEEN CLOSED REPEATEDLY. SENSOR IS FAILING. CAR ONLY HAS 38,000 MILES ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821723January 22, 2016
UNKNOWN OR OTHER
THE DRIVERS DOOR IS AJAR WARNING KEEPS APPEARING. SOMETIMES IT APPEARS AFTER I AM ALREADY DRIVING. THE LIGHTS COME ON AND THE CAR ALARMS WHEN STOPPING TELLING ME TO PUT THE CAR IN PARK. MY DOOR IS SHUT. IT CONTINUES TO DO THIS EVEN AFTER SHUTTING MY DOOR NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821715January 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SENSOR ON PASSENGER DOOR IS SHOWING OPEN AN DOOR IS NOT OPEN AND INSIDE LIGHTS STAY ON AND RUNS THE BATTERY DOWN. HAD TO REPLACE BATTERY DUE TO INSIDE LIGHTS STAYING ON. DOORS WILL NOT LOCK WHEN EXISTING VEHICLE. DRIVING AT NIGHT AND INSIDE LIGHT STAYS ON IS A DRIVING SAFETY FACTOR. CAR HAS BEEN IN THE SHOP FOUR TIMES FOR THIS SAME REASON. UNABLE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821293January 20, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR WAS CONSTANTLY ILLUMINATED EVEN WHEN THE DRIVER SIDE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 05/24/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820975January 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRACTION CONTROL ACTIVATES FOR NO REASON ( DRY WEATHER). RESULTING IN TOTAL LOSS OF POWER AT EXPRESS WAY SPEEDS. IT WILL DEACTIVATE AR SOME POINT BUT RECYCLES SEVERAL TIMES.. ONCE CAR IS PARKED AND TURNED OFF CLEARS IT SELF.. FO D CAN NOT FIND OUT WHY THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819612January 12, 2016
STEERING
DURING COLD WEATHER, WHEN I START THE CAR IT HAS A HIGH PITCHED WHINING SOUND WITH LOSS OF POWER STEERING AND THE CAR BECOMES VERY DIFFICULT TO STEER WHILE PULLING OUT OF PARKING SPOT. CAR CONTINUES WITH WHINING SOUND FOR APPROXIMATELY 15-20 MINUTES UNTIL FULLY WARMED UP, STEERING COLUMN FEELS TIGHT DURING NORMAL MOTION OF CAR UNTIL WHINING STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818276January 5, 2016
UNKNOWN OR OTHER
DOOR AJAR AT DRIVER'S SIDE "ON" INTERMITTENTLY, EITHER PARKED OR DRIVING UNTIL IT REMAINED "ON" ALL THE TIME EVEN AFTER SHIFTING TO PARK, OPENING AND CLOSING THE DOOR, TURNING THE ENGINE ON AND OFF. WARNING SHOWED NEED TO SHIFT TO PARK. HAZARDOUS WHEN DRIVING, ESPECIALLY ON THE FREEWAY. FORD MAINTENANCE REPAIRED/CLEANED LATCH ON 4/2015 AND CHARGED $269.90. SAME PROBLEM REAPPEARED ON 12/2015. FORD MAINTENANCE REPLACED/REPAIR FAULTY DOOR LATCH ON 1/2016 AND CHARGED $317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817593January 4, 2016
STRUCTURE:BODY
2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CLOSED IS NOT SENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817232December 31, 2015
UNKNOWN OR OTHER
THE DRIVERS DOOR CLOSING SENSOR DOES NOT OPERATE PROPERLY. WITHOUT THE DOOR BEING CLOSED THE LIGHTS STAY ON AND MANY OTHER ELECTRONICS DO NOT WORK PROPERLY IF THE DOOR IS REGISTERED AS OPEN. THIS INCLUDES DRAINING THE BATTERY BECAUSE I CAN'T GET THE LIGHTS SHUT OFF WHEN I AM NOT DRIVING THE CAR. IN FEB 2015, I WAS TOLD THAT IT NEEDED TO BE CLEANED, SO THE DEALER CHARGED ME $250 TO TEAR APART THE DOOR TO CLEAN THE SENSOR. JUST 10 MONTHS LATER IT STARTED TO HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816717December 29, 2015
SERVICE BRAKES
BRAKE BOOSTER FAILED WITH NO PRIOR WARNING. SITTING AT STOP LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND CAR LUNDGED FORWARD INTO INTERSECTION. LUCKILY WE WERE NOT HIT. CONTACTED FORD DEALER AND THEY INFORMED ME IT IS "VERY" COMMON FAILURE AND IT WAS COVERED UNDER EXTENDED WARRANTY NEGOTIATED BY FORD TO PREVENT A RECALL? I SEE FORD WHO WON THAT NEGOTIATION.. IT IS NICE THAT THIS WON'T COST ME ANY MONEY BUT IT HAS OR WILL SURELY COST SOMEONE THEIR LIFE(S). UNBELIEVABLE THAT THE DEALER, NHTSA AND FORD KNOW ABOUT THIS PROBLEM AND NO NOTICE IS SENT TO TENS OF THOUSANDS OF FAMILIES DRIVING KIDS AROUND IN DEATH TRAPS? IF THAT IS THE BEST YOU CAN NEGOTIATE AT NHTSA, GIVEN A CHOICE I'D RATHER HAVE BEEN NOTIFIED OF THE ISSUE RATHER THAN HAVE FORD PAY FOR THE REPAIR. AT LEAST FAMILIES COULD MAKE THE WISE DECISION NOT TO DRIVE THE CAR. WHY DO WE HAVE GOVERNMENT AGENCIES IF THIS IS ALLOWED? I SEE HUNDREDS OF COMPLAINTS ALL OVER THE WEB AND NO RECALL??? NO NOTICE?? HOW MANY OTHER TIMEBOMBS HAVE BEEN SUCESSFULLY NEGOTIATED TO REMAIN ON OUR ROADS PUTTING FAMILIES AT RISK BY MANUFACTURERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816397December 28, 2015
SERVICE BRAKES
BRAKES FAILED TO ENGAGE, PEDAL WAS HARD, PEDAL HAD TO BE PUMPED TO GET BRAKES TO ENGAGE, DEALER VISITED DEC 23 2015, DIAGNOSIS POWER BREAK BOOSTER FAILURE, CALLED DEC 28 2015 TO RETURN FOR SERVICE, DEALER CLAIMED CAR FINE TO DRIVE AND LEFT DEALERSHIP WITH CAR ON THE 23RD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816395December 28, 2015
UNKNOWN OR OTHER
BRAKES FAIL TO ENGAGE, BRAKE PEDAL IS HARD, NEED TO PUMP PEDAL SEVERAL TIMES TO GET THE BRAKES TO ENGAGE, DEALER CHECKED PROBLEM ON DEC 23 2015, DIAGNOSIS POWER BRAKE BOOSTER FAILING, DEALER CLAIMS CAR IS FINE TO DRIVE, WILL CALL WHEN PART IS IN TO SCHEDULE SERVICE, CALLED ON DEC 28 2015 TO SCHEDULE SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816516December 28, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
EVEN THOUGH THE DRIVER'S SIDE DOOR IS PROPERLY CLOSED, THE DOOR AJAR INDICATOR LIGHT WILL ALL OF A SUDDEN COME ON AND THEN THE INTERIOR LIGHTS WILL ALSO COME ONE WHICH IS VERY HAZARDOUS IF YOU ARE DRIVING AT NIGHT. ALSO WHEN THIS HAPPENS YOU CANNOT LOCK THE DOORS WHICH MAKES IT NOT SAFE FOR CHILDREN OR ADULTS WITH DISABILITIES WHOM MAY BE A PASSENGER IN THE CAR AS WELL. SOMETIMES YOU HAVE TO SLAM THE DOOR ABOUT 15 TIMES BEFORE IT STOPS OR IT MIGHT NOT STOP AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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