Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11000118June 19, 2017
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR SWITCH THAT SENSES WHEN THE DOOR IS OPEN IS STUCK IN THE OPEN POSITION. THEREFORE THE COMPUTER THINKS THE DOOR IS OPEN AT ALL TIMES. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON WHEN THE CAR IS IN DRIVE, AND ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE THE ENGINE IS RUNNING. ONLINE SEARCHES INDICATE THIS IS A COMMON PROBLEM THAT'S NOT BEING ADDRESSED BY THE MANUFACTURER. THE DESIGN OF THE DOOR SWITCH SEEMS FAULTY, AS IT REQUIRES SIGNIFICANT LABOR TO DISASSEMBLE THE DOOR AND REPLACEMENT OF THE ENTIRE ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995766June 18, 2017
SERVICE BRAKES
BRAKES FEEL LIKE THEY ARE NOT WORKING. AND MAKE A HISSING NOIES AND PETAL GOES ALL THE WAY TO FLOOR WHEN PUSHED. BOTH WHEN DRIVING OR AT A STAND STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995689June 17, 2017
EXTERIOR LIGHTING
THE EMERGENCY FLASHERS TURN ON AT ANYTIME INCLUDING WHEN THE VEHICLE IS NOT RUNNING. THE ONLY WAY TO TURN OFF IS TO DISCONNECT WIRE. WE HAVE CAR IN TO GARAGE AND THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE!! THEY 1ST SAID WOULD COST UP TO $600 BUT THEY DIDN'T KNOW WHAT PROBLEM WAS NOW THEY ARE SAYING A MODULE HAS TO BE REPLACED AND WILL COST OVER $1100. I DID SEE ON LINE WHERE THERE WAS A RECALL THAT STATED THE MODULE HAD TO BE REPLACED TO CORRECT ELECTRICAL PROBLEM, AND FORD WOULD TAKE CARE OF IT. I DON'T FEEL I SHOULD BE BILLED FOR THIS SINCE THEY KNOW THERE IS AN ELECTRICAL ISSUE AND MODULE IS ONLY FIX. THE CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN IT HAS HAPPENED EVEN WHEN THE CAR IS PARKED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995263June 14, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
PASSENGER DOOR AJAR LIGHT REMAINS ON AT ALL SPEEDS AND STATIONARY. SAFETY OF MYSELF AND CHILDREN ARE IN JEPARDY BECAUSE MY CAR NO LONGER LOCKS. WE WILL BE TRADING THIS VEHICLE IN. SAFETY ISN'T SOMETHING YOU RISK. EXTREMELY UPSETTING. WITH ALLL OF THE ISSUES POSTED THAT FORD HASN'T SENT A RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994330June 11, 2017
ELECTRICAL SYSTEM
MY "DOOR AJAR" CONTINUES TO STAY ON AND I CANNOT ALARM THE CAR AS IT SHOWS THE DRIVERS DOOR AS UNLOCKED. I FOUND OUT THAT THE LOCKING MECHANISM IS FAULTY AND WILL COST ME AROUND $450 TO CORRECT. FOR A 6-YEAR-OLD CAR, THIS SHOULD NOT HAVE GONE OUT SO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994212June 9, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL CONSTANTLY INDICATED THAT THE REAR DRIVER SIDE DOOR WAS OPEN WHEN, IN FACT, THE DOOR WAS COMPLETELY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993894June 8, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I SHUT MY DRIVER DOOR THE LIGHT COMES ON THE DASHBOARD SAYING "DRIVER DOOR AJAR". I HAVE TO KEEP SHUTTING/SLAMMING THE DOOR TO CLEAR ALARM. AT MOST IT WILL NOT GO OFF. WHEN I START TO DRIVE WITH ALL THE DOORS CLOSED ALL DOORS SHOULD LOCK AND THEY DON'T BECAUSE THE DOOR IS OPEN. I HAVE TWO YOUNG CHILDREN AND I DON'T THINK IT'S SAFE. WHEN I HIT MY KEY TO LOCK THE DOORS AFTER I GET OUT MY INTERIOR LIGHTS STAY ON WHICH IS CAUSING LOW BATTERY! THIS NEEDS TO BE FIXED! FOR YOU TO PROVIDE VEHICLES TO THE WORLD SAFETY IS A MUST AND THEIR ARE SO MANY OTHERS OUT THERE THAT HAS THIS PROBLEM WHY BE SO SLOW TO CORRECT IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994043June 8, 2017
SERVICE BRAKES
BRAKES FELT WEAK AND MADE "HISSING" SOUND. TOOK CAR TO MECHANIC HAD NEW FRONT AND REAR BRAKES INSTALLED. DRIVING HOME NOTICED BRAKES STILL FELT SOMEWHAT WEAK AND HISSING SOUND STILL EXISTS. DID SOME RESEARCH AND FOUND FORD CUSTOMER SERVICE PROGRAM ISSUED FOR MY CAR DUE TO BAD BRAKE BOOSTER! NEVER NOTIFIED ABOUT THIS EXTREMELY DANGEROUS ISSUE. FOUND MANY POSTS FROM PEOPLE WHO HAS SERIOUS ISSUES WITH THIS. HOW IN THE WORLD COULD THE NTSB ALLOW FORD TO GET AWAY WITH NO RECALL??? IF SOMEONE DIES OR GETS SERIOUSLY INJURED FROM THIS ISSUE THE NTSB WILL BEAR SOME OF THE RESPONSIBILITY FOR THIS FOR ALLOWING FORD TO GET AWAY WITH NO RECALL. 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993691June 7, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
ONGOING ISSUE SINCE 03/2017, CAR ONLY HAS 64K MILES ON IT. DOOR AJAR LIGHT COMES ON AND STAYS ON WHEN DRIVER OR PASSENGER DOOR IS OPENED THEN CLOSED. THE DOME LIGHT STAYS ON WHILE CAR IS IN REVERSE ONLY TURNING OFF ONCE CAR IS IN DRIVE DANGEROUS WHEN BACKING AT NIGHT. THE BIGGER CONCERN IS NONE OF THE DOORS WILL STAY LOCKED WHEN THE CAR IS IN MOTION AND THIS DOOR AJAR LIGHT IS ON. THIS LIGHT STAYS ON ABOUT 90% OF THE TIME, OPENING AND CLOSING DOOR OVER AND OVER ON OCCASION WILL TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993852June 7, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY 2011 FORD EDGE MY TOUCH SCREEN WENT BLACK. I WAS AWAY FROM HOME AND WITH A BLACK SCREEN I AM UNABLE TO SET TEMP OF HEAT OR AIR, OR CONTROL/MY WINDOW DEFROSTER/FOGGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993076June 4, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992440May 31, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR SENSOR NO LONGER IS WORKING. SAY MY VEHICLE HAS THE DRIVER DOOR OPEN EVEN WHEN IT IS CLOSED. IT IS CAUSING ISSUES WITH MY BATTERY DUE TO THE DOME LIGHT STAYING ON. IT ALSO WILL NOT STAY LOCKED, WHEN EVER I HIT THE LOCK BUTTON IT AUTOMATICALLY UNLOCKS ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992131May 30, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON 2011 FORD EDGE ON THE RIGHT FRONT PASSENGER DOOR, A "DOOR AJAR" WARNING COMES ON AND CANNOT BE TURNED OFF, EVEN WHEN THE DOOR IS REPEATED CLOSED. AFTER MANY TRIES, I HAVE BEEN ABLE TO GET IT TO TURN OFF. WHEN IT IS ON, THE CAR INTERIOR LIGHTS STAY ON, LEADING TO A DEAD BATTERY, AND ISSUES WITH LOCKING AND KNOWING IF THE DOOR IS REALLY CLOSED. THE "DOOR AJAR" LIGHT EVEN CAME ON ONCE WHEN THE CAR WAS STANDING AND DOOR HAD NOT BEEN TOUCHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992176May 30, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CODE P2111 OCCURS AND AT STOP LIGHT ENGINE APPEARS TO ALMOST STALL. WHILE DRIVING THE STABILITY CONTROL TUNS OFF, LOW OIL PRESSURE LIGHT COMES ON, AND CHECK ENGINE LIGHT COMES ON. PROBLEM GOES AWAY WHILE DRIVING AFTER A SECOND. AT THE STOP LIGHT, IT BEGINS EVERY TIME YOU COME TO THE STOP LIGHT. FORD SAYS NOTHING IS WRONG BUT THIS APPEARS TO BE ANOTHER THROTTLE BODY ISSUE WITH FORD EDGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991938May 27, 2017
STRUCTURE:BODY
I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991590May 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
RECEIVED INTERMITTENT TRACTION SYSTEM WARNINGS WHILE DRIVING 2011 FORD EDGE AND IN ADDITION TO THE WARNINGS CAR DROVE VERY DIFFERENTLY -LIKE IT WAS BOGGED DOWN AND ACCELERATION WAS DIFFICULT. IN ORDER TO CORRECT THE PROBLEM I PULLED OVER AND TURNED OFF CAR AND THEN TURNED IT BACK ON - ONCE I DID THAT THE WARNING WAS GONE AND THE CAR DROVE NORMALLY AGAIN. THIS ERROR WOULD POP UP RANDOMLY ON DIFFERENT DAYS AND WOULD BE RESOLVED WITH A POWER DOWN AND RESTART. THEN ANOTHER DAY I RECEIVED AWD WARNING AND WHEN THIS HAPPENED THE POWER TO THE WHEELS SEEMED TO DISAPPEAR AND THE CAR SEEMED TO JUST BE ROLLING SLOWLY SO I HIT THE GAS TO ACCELERATE AND THE CAR DID NOTHING NO ACCELERATION. I PULLED THE CAR OVER AND SHUT IT OFF AND TURNED IT BACK ON AND THE ERROR WAS GONE AND THE CAR DROVE NORMALLY. THESE ERRORS SCARED ME AS I DRIVE ON THE HIGHWAY WITH MY SMALL KIDS AND IF IT HAPPENED ON THE HIGHWAY I AM CERTAIN A CAR SUDDENLY LOSING ACCELERATION IN HIGHWAY TRAFFIC COULD LEAD TO A CRASH/TRAGEDY. I TOOK THE CAR IN TO A LOCAL FORD DEALER AND WAS TOLD THAT THE DIAGNOSTICS DID NOT SHOW ANYTHING HOWEVER THROUGH THEIR RESEARCH THEY DETERMINED THAT A SOFTWARE UPGRADE MIGHT RESOLVE THE PROBLEM. WHY IS THIS NOT A RECALL? I DO NOT UNDERSTAND WHY I THE CUSTOMER AM HELD RESPONSIBLE TO PAY FOR THE LABOR FOR A SOFTWARE UPGRADE. IF THERE IS DOCUMENTATION TO SUPPORT THAT A SOFTWARE UPGRADE CAN RESOLVE THESE ISSUES AND KEEP THE CUSTOMER SAFE SHOULD A RECALL NOT BE ISSUED TO HELP PREVENT A CUSTOMER LOSING POWER TO THEIR CAR AND MAYBE RESULTING IN A CRASH. I THINK THIS WARRANTS AN INVESTIGATION. I HOPE I CAN AT LEAST PUT THE WORD OUT THERE TO OTHER FORD OWNERS TO RAISE AWARENESS AND HOPEFULLY GAIN A RECALL SO THAT NO ONE IS INJURED AS A RESULT OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991636May 25, 2017
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR LIGHT DOES NOT GO OFF WHEN THE DOOR IS SHUT. THIS STARTED AS AN INTERMITTENT PROBLEM BACK IN MARCH, 2017 BUT NOW HAPPENS ALMOST EVERY TIME. EVEN IF IT DOES GO OFF WHEN THE DOOR SHUTS, IT NOW COMES BACK ON WHILE DRIVING. WHEN THE DOOR AJAR LIGHT IS ON, THE DOORS CANNOT BE LOCKED AND THE INTERIOR LIGHTS STAY ILLUMINATED. THIS HAPPENS WHEN EXITING THE CAR AS WELL WHICH AGAIN DOES NOT ALLOW IT TO BE LOCKED AND THE INTERIOR LIGHTS STAY ON DRAINING THE BATTERY. I'VE BEEN TOLD THAT THIS IS A VERY WELL KNOWN ISSUE BUT FORD HAS DECIDED NOT TO DO A RECALL. CUSTOMERS ARE HAVING TO PAY FOR THE REPLACEMENT OF THE SENSORS ON THEIR OWN WHICH IS ANYWHERE FROM $450 - $600. WHILE THERE ARE NO "SAFETY" ISSUES INVOLVED WITH THIS FAULTY SENSOR, IT DOESN'T MAKE SENSE THAT FORD WOULD NOT CORRECT THIS ISSUE AFTER BUILDING IN ALL THE "SAFETY" FEATURES AROUND THE LOCKING PROCESS AND MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991122May 23, 2017
EXTERIOR LIGHTING
ON 5/20/17 WE NOTICED THE DOOR AJAR LIGHT WAS ON AND INTERIOR DOME LIGHT STAYED ON WHILE DRIVING. STOPPED THE CAR, OPENED AND CLOSED EACH DOOR, SOMETIMES SEVERAL TIMES AND SEEMED TO BE THE DRIVER'S SIDE BACK DOOR. LIGHTS ALL FINALLY WENT OFF. THE NEXT DAY THE ISSUE RETURNED - DOME LIGHT REMAINED ON FOR 1.5 DAYS AND DOOR AJAR LIGHT WAS ALSO ON. THE NIGHT OF 5/22 MY HUSBAND DIRECTED MY SON TO TRY SOMETHING WITH THE DOOR LATCH ON THAT DOOR AND THAT GOT THE LIGHTS TO GO OFF AGAIN. IT'S DANGEROUS TO DRIVE THE CAR AT NIGHT WHEN THE INTERIOR LIGHTS WON'T GO OFF NOT TO MENTION THAT THIS WILL CAUSE BATTERY DRAINAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991083May 22, 2017
ELECTRICAL SYSTEM
DRIVERS DOOR LOCK STAYS OPEN WHEN DOOR IS CLOSED, DOOR AJAR WARNING LIGHT STAYS ON ALL THE TIME I'M DRIVING, DOME LIGHTS STAY ON WHEN I START DRIVING AND FINALLY GO OFF, DOME LIGHTS AND PARKING LIGHTS ARE ON FOR AN EXTENDED PERIOD AFTER I HAVE PARKED THE CAR. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN I START DRIVING ALL THE LIGHTS IN THE CAR ARE ON AND I CAN'T TELL IF ON GOING TRAFFIC IS COMING OR NOT AT NIGHT, VERY DANGEROUS FOR ANYONE GOING THROUGH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991093May 22, 2017
STRUCTURE:BODY
THE DOOR AJAR LIGHT CAME ON AND MY DRIVERS DOOR WAS SHUT. EVENTUALLY THE LATCH COMPLETELY FELL OFF AND THE DOOR HANDLE TOO. WE COULDN'T OPEN THE DRIVERS SIDE DOOR OR ROLL THE WINDOW DOWN. THIS IS A KNOWN RECALL ISSUE WITH OTHER FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge