Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11062450January 12, 2018
UNKNOWN OR OTHER
SUN ROOF SHATTERED WHILE DRIVING VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062457January 12, 2018
POWER TRAIN
ENGINE SUDDENLY LOST POWER AND ACCELERATOR DID NOT FUNCTION. NEEDED A NEW THROTTLE BODY MOTOR ASSEMBLY. FORD ESTABLISHED "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL FOR OTHJER FORD MODELS BUT THE EDGE WAS NOT INCLUDED IN SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057419December 29, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT IS ALWAYS ON. THE DOORS WON'T LOCK DUE TO THIS. SAFETY HAZARD FOR EVERYONE IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056261December 24, 2017
ELECTRONIC STABILITY CONTROL (ESC)
DRIVER SIDE DOOR AJAR LIGHT STAYS ON AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054417December 13, 2017
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO SHUT OFF WHILE THE SHIFT INTO PARK ERROR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK AND THE EMERGENCY BRAKE WAS OPERATED IN ORDER TO PARK THE VEHICLE. THE CONTACT CALLED BOB BOYD FORD DEALER AT 740-654-1122 WHERE THEY INFORMED THE CONTACT THE PRICE FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054557December 13, 2017
ELECTRICAL SYSTEM
I HAVE THE INFAMOUS "DOOR ALWAYS AJAR" PROBLEM ON MY FORD EDGE. THE PROBLEM SEEMS TO BE THE DOOR LATCH ASSEMBLY THAT GETS CORRODED AND STOPS INDICATING THE DOOR IS CLOSED. WHEN THE CAR IS IN MOTION, THE LOCKS WON'T LOCK, POSING A HAZARD IN A ACCIDENT, IMO. IF THIS IS AT NIGHT, THE INTERIOR LIGHTS COME ON AND THIS COULD POTENTIALLY CAUSE THE DRIVER TO BE STARTLED AND CAUSE AN ACCIDENT. IF IT IS PARKED THE INTERIOR LIGHTS WON'T GO OFF AND DRAINS THE BATTERY, POSSIBLY STRANDING THE DRIVER IN AN UNFRIENDLY AREA. I LOVE THIS CAR BUT I CAN'T TRUST IT OR DRIVE IT UNTIL IT IS FIXED. THAT THE MANUFACTURER IS WELL AWARE OF THE PROBLEM AND IT IS OF THEIR OWN MAKING AND THEY REFUSE TO DO ANYTHING ABOUT IT IS UNACCEPTABLE. THANK YOU FOR GIVING ME A CHANCE TO DO SOMETHING ABOUT THIS AND FOR YOUR WORK AT KEEPING THE PUBLIC SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053905December 11, 2017
SERVICE BRAKES
WHEN USING THE BRAKES ON AN ICY ROAD THE ABS SIGNAL CAME ON, THEN THE BRAKES WENT COMPLETELY DOWN TO THE FLOOR BOARD. THE CAR HAD NO BRAKES. THE BRAKES ANY OTHER TIME HAS A FULL PEDAL. THIS HAS OCCURRED TWICE IN THE LAST FEW DAYS. LUCKILY THIS HAPPENED ON OUR DEAD END STREET AND NOT ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053758December 10, 2017
ELECTRICAL SYSTEM
"DRIVER DOOR AJAR" LIGHT REMAINS LIT AFTER CLOSING. NO OBVIOUS PHYSICAL DEFECT. DOME/INTERIOR LIGHTS REMAIN ILLUMINATED, DOORS WILL NOT LOCK EVEN WHILE THE VEHICLE IS UNDERWAY. CENTER DISPLAY REMAINS POWERED/ILLUMINATED WHEN THE VEHICLE IS TURNED OFF AND DOORS ARE CLOSED, CAUSING TOTAL DISCHARGE OF THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053458December 8, 2017
ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR WARNING LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON FOR A WHILE AFTER YOU START DRIVING. DOORS WILL NOT AUTOMATICALLY LOCK AND IF YOU LOCK THEM THEY WILL AUTOMATICALLY UNLOCK WHEN DRIVING. WHEN EXITING THE VEHICLE AND YOU GO TO LOCK IT, THE HORN SOUNDS TWICE INDICATING THE DOOR IS NOT SHUT, AND THE INTERIOR LIGHTS REMAIN ON FOR A WHILE. REAL PAIN. FORD NEEDS TO GET THIS FIGURED OUT AND RECALL THESE DEFECTIVE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048774November 27, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR WAS FAULTY AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 110,000. *TT UPDATED 8/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048379November 25, 2017
EXTERIOR LIGHTING
DOOR AJAR LIGHT WON'T SHUT OFF. I'M BLINDED AT NIGHT WHEN I NEED TO MOVE THE CAR SINCE THE LIGHTS ARE ON. MY BATTERY IS DRAINED DUE TO THE LIGHTS REMAINING ON. I USE MY VEHICLE AT NIGHT SO THIS HAS ME VERY WORRIED TO BE STRANDED. MY DOORS DON'T LOCK. FOR NEEDS TO RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047979November 22, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR ISSUE. ALREADY KILLED ONE BATTERY. ALSO IS A SAFETY ISSUE. I'VE HAD TO DRIVE SEVERAL TIMES WHEN IT'S DARK OUT AND THE LIGHTS INSIDE THE VEHICLE WILL NOT SHUT OFF. NOT GOING TO PAY ALMOST 500 DOLLARS TO HAVE THIS FIXED WHEN I HEAR OF TONS OF PEOPLE FIXING IT, FOR THE ISSUE TO COME RIGHT BACK WITH A NEW PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047783November 21, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (JOE RIZZA FORD, 8100 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM NEEDED TO BE FLUSHED/CLEANED AND THE BRAKE FLUID WAS FILLED. THE VEHICLE WAS REPAIRED. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HCU VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REPAIR UNTIL DECEMBER 25, 2017. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY RECORDED THE MESSAGE AND WOULD FORWARD IT TO THE SERVICE MANAGER. CASE NUMBER: CAS-13526479 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 94,369.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047930November 21, 2017
STRUCTURE:BODY
LIFT GATE IS CORRODED AND RUSTING IN BIG CHUNKS AT THE POINT WHERE THE LIFT GATE AND THE RUBBER SEAL MEET ALONG THE INSIDE BOTTOM OF THE GATE. ALSO HAVE RUSTING UNDER DRIVER SIDE REAR WHEEL WELL FENDER. VEHICLE IS WITHIN 36K AND AND VERY LITTLE ADVERSE WEATHER DRIVING. LIFT GATE IS NOW IN DANGER OF OPENING AS CORROSION IS WORKING ITS WAY TO LOCK CONNECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046918November 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT STAYS ON WHILE VEHICLE IS RUNNING, MAKING IT IMPOSSIBLE TO LOCK DOORS WHILE DRIVING OR STOPPED IN TRAFFIC. WHEN VEHICLE IS PARKED, INTERIOR LAND EXTERIOR LIGHTS WILL TURN ON WITHOUT REASON. THIS CAUSES THE BATTERY TO DRAIN FREQUENTLY. IF DOORS ARE LOCKED WHILE VEHICLE IS PARKED, THE CAR ALARM WILL GO OFF FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046518November 16, 2017
SERVICE BRAKES
BRAKE FAILURE- BRAKE PEDAL GOES TO FLOOR WHEN BRAKING WHILE IN MOTION- THE POWER BOOSTER HAS ALREADY BEEN REPLACED BY DEALER UNDER RECALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046638November 16, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
ON FEB 5, 2015 AS I TRAVELED DOWN THE ROAD MY SUNROOF EXPLODED. I WAS DRIVING 55 MPH UNDER AN OVERPASS THAT WAS UNDER CONSTRUCTION AT THE TIME ON SMOOTH ASPHALT, BUT IT WAS LUNCH TIME AND THERE WERE NO WORKERS PRESENT NOR ANY EQUIPMENT IN OPERATION. IT SOUNDED LIKE A SHOTGUN WENT OFF IN MY CAR. I PULLED OVER AND GOT OUT AND LOOKED AT MY TIRES, FINE. MY WINDOWS, FINE. THEN AS I STOOD NEXT TO MY DRIVER'S SIDE DOOR ABOUT TO GET BACK INSIDE, I HEARD SPLINTERING COMING FROM THE TOP OF MY CAR. I LOOKED AT MY SUNROOF AND IT WAS SPIDER WEBBING. THERE WAS A GAP ALREADY GONE AT THE FRONT OF THE WINDOW. I WENT BACK TO THE ROADWAY/APEX UNDER THE OVERPASS AND LOOKED AROUND AND FOUND NO ROCK OR OTHER ITEM THAT I FELT WOULD CAUSE SUCH DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046414November 15, 2017
SERVICE BRAKES
WHILE DRIVING THE VEHICLE IS HAVING DIFFICULTY COMING TO A FULL STOP. THE BREAK BOOSTER IS THE ISSUE. TWO MORE BREAK BOOSTERS WERE SWITCHED IN THE VEHICLE. THE CARE IS STILL HAVING THE SAME PROBLEM. A TOTAL OF FOUR BREAK BOOSTERS HAS BEEN REPLACED IN THE VEHICLE ACCORDING TO THE MAINTENANCE HISTORY. THE CAR HAS BECOME A SAFETY HAZARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045078November 10, 2017
POWER TRAIN
I WAS DRIVING THE CAR IN TRAFFIC, THEN IT ALL OF A SUDDEN CUT OFF, I ABLE TO RESTART AND MOVE A SHORT DISTANCE TO HAVE IT TOWED TO THE FORD DEALERSHIP SERVICE DEPARTMENT. WAS TOLD BY DEALERSHIP NEED COMPLETE POWER TRAIN REPLACEMENT, WATER PUMP, POSSIBLY ENTIRE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044773November 9, 2017
UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR CENSOR STAYS ON NOT ALLOWING THE VEHICLE DOORS TO LOCK. IT ALSO CAUSES THE ALARM TO CONSTANTLY GO OFF.THE VEHICLE WOULD BE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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