Ford Edge Complaints (2009)

261 consumer complaints on file.

#11481402August 26, 2022
SERVICE BRAKES
Advised by mechanic that there are issues with the brake booster master cylinder that are causing serious braking issues. He's seen this issue in many ford vehicles of similar age recently. Said this issue is serious and can cause major damage to vehicle and safety concerns for drivers and passengers if brakes go out when vehicle is in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479237August 14, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
We have maintained this vehicle from its start. It has been developing a burn out on both rear turn signals in the last two years. The bulbs seem to require replacement more than once every six months. The bulbs seem to be overheating and actually melting the plastic between the bulb glass and the insert itself. Viewing this online it seems to be a problem that goes back for years and yet Ford maintains it is not their problem. I feel it's dangerous and could cause a fire if this continues and seems to affect a majority of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468172June 8, 2022
AIR BAGS
Takata Recall. The contact owns a 2009 Ford Edge. The contact stated while the vehicle was being inspected, she was made aware of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465578May 21, 2022
AIR BAGS
Recall warning issued over a year ago and zero remedy is available yet. My vehicle has <80,000mi and has a lot of life left. These recalls take way too long to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464494May 13, 2022
AIR BAGS
2009 FORD EDGE. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALERSHIP WAS UNABLE TO COMPLETE THE RECALL DUE TO NOT HAVING THE NECESSARY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460396April 11, 2022
AIR BAGS
I see I have two recalls on my vehicle, one states "remedy not yet available" and was issued over a year ago. Manufacturer Recall 21S12, NHTSA Recall Number 21V1158. When is a remedy going to be available? I have been aggressively pursued for the other recall but unable to get any representative from a Ford dealership to return my calls when leaving messages for mobile repair. First was Bob Tomes Ford, McKinney, TX. I received flier that said they will do repairs at home or work. A scheduling rep finally got in touch with someone and they do not perform remote repairs!!! I'm attempting a third dealership today. Another message left, doubt I will get a call back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460399April 11, 2022
AIR BAGS
Manufacturer Recall 19S01, NHTSA Recall 19V001. I have contacted Bob Tomes Ford multiple times (John Grinn, Mobile service) leaving messages and my phone number. No call back. Today a scheduling representative was able to speak to someone at this dealership and was told they do not offer mobile repairs. I have received multiple notices from this dealership advertising "repairs at your home or work"!! I can't even get a return phone call but receive multiple mail notifications, man showing up at my home multiple times, same man following me down my alley, and just this weekend, someone scanning my license and leaving a notice. If I can't schedule the repair, how am I supposed to get this problem resolved that is a possible danger to my life?!?! No one will return my calls!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459781April 5, 2022
AIR BAGS
There has been no incident but I am unsatisfied with the amount of time the manufacturer is taking to remedy the situation. The recall is for a huge safety item and it means every time my family and I drive in my vehicle, we are unsafe. This does not meet the criteria for a road worthy vehicle until this is fixed. I called the FORD dealer for an update today and hope to have one soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452215February 16, 2022
UNKNOWN OR OTHER
Car suddenly accerlates when disengaged from parking mode and when braking. Engine speed up, rpm went from 1,000 to 3,000 in seconds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442005November 29, 2021
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS
The contact owns a 2009 Ford Edge. The contact stated that the driver-side rear tail light bulb would frequently burn out after replacement. Upon initially taking the vehicle to a dealer, she was informed that the bulb outlet would overheat while at a stop and that the bulb receptacle had begun to melt. The contact was also informed that the same failure had occurred in the passenger side tail light; however, the bulb had yet to burn out. The contact had a preliminary diagnosis performed by an independent mechanic who stated that the bulb receptacles would need replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438462October 28, 2021
POWER TRAIN
The contact owns a 2009 Ford Edge. The contact stated the vehicle shifted hard while driving. The RPM revved up to high. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436453October 12, 2021
POWER TRAIN
The contact's daughter owns a 2009 Ford Edge. The contact stated while his daughter was driving at 20-30 MPH, the vehicle inadvertently stalled as the transmission switched to neutral. There were no warning lights illuminated. The contact stated his daughter veered to the side of the road, where she turned off the vehicle. The contact stated his daughter was able to restart the vehicle and drove to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated the failure had been reoccurring while driving. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 89,000. Consumer stated higher interstate highway speeds, there is noticeable hesitation occurring from time to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434920September 29, 2021
AIR BAGS
We took our Ford Edge to Bowditch Ford and supposedly had the air bag igniter fixed. I now see from this website that the part has not been made available and the airbag is not safe. When will I know if the part is available and why did Bowditch tell us they replaced it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431392September 1, 2021
AIR BAGS, STEERING
First when is the recall going to happen. How much longer does this safety hazard have to exist. It could kill me and everyone in the vehicle but yet nothing has been done. Driver side airbag. Your steering is a job. The power steering pump is horrid - bad bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429172August 15, 2021
SEATS
DRIVERS SEAT ROCKS BACK AND FORTH WHEN ACCELERATING OR BREAKING. RESEARCH ON THE INTERNET OF OTHER NHTSA REPORTS SHOW THIS FROM DEALER REPORTS TO BE A FAILURE OF THE SEAT TRACK WITH AN ESTIMATED REPAIR COST OF $1100. SEVERAL 2009/2010 EDGE REPORTS ON THIS SITE. MOST UNSETTLING REPORT WAS --> "DURING AN ACCIDENT LAST YEAR THE DRIVERS SEAT BROKEFROM IT'S TRACK". HERE IS THE $35 OEM PART THAT FAILS --> Seat Track 7T4Z7866410FC. THIS HAPPENS ENOUGH WHERE THE PART IS ROUTINELY AVAILABLE ON EBAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425169July 16, 2021
ENGINE
The contact owns a 2009 Ford Edge. The contact stated that after parking the vehicle in the garage, the contact discovered smoke coming from the garage. After driving the vehicle out of the garage, the contact saw smoke and flames coming from the engine compartment. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422565June 28, 2021
SERVICE BRAKES
Extremely hard to press brake pedal. Can not stop suddenly. Ford dealer has confirmed brake booster went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414322April 28, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406280April 3, 2021
FUEL/PROPULSION SYSTEM
WE BOUGHT THIS VEHICLE A WEEK AGO. EVERY TIME WE PARK IN THE GARAGE THERE IS A STRONG GAS SMELL BUT NO SIGN OF LEAKING GAS UNDER THE VEHICLE. 2008S WERE RECALLED FOR LEAKING SEAM IN FUEL TANK BUT THIS ONE IS NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405879March 31, 2021
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
CAR IS STEERING ON IT OWN. IT ALSO HAS A LEAK IN THE GAS TANK. FRONT AIRBAGS HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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