Ford Edge Complaints (2012)
1,134 consumer complaints on file.
- #11140439October 15, 2018ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DOOR AJAR SENSOR IS ALWAYS ON. WHEN I START DRIVING THE LIGHTS ARE ON UNTIL I MOVE A FEW FEET. I AM NOT ABLE TO LOCK MY DOORS OR USE MY REMOTE START. IT HAS KILLED MY BATTERY. WHEN MY CAR IS PARKED AND TURNED OFF THE LIGHTS WILL COME ON AND OFF RANDOMLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132916October 2, 2018ELECTRICAL SYSTEM
FILED DOOR AJAR COMPLAINT WITH NHTS SEPTEMBER 24, 2014 #10638797. HAD PROBLEM REPAIRED MARCH 15, 2015. COST $245.93. SAME ISSUE OCCURING AGAIN. THIS TIME THE DOOR AJAR WARNING WILL NOT GO OFF UNLESS THE CAR IS IN GEAR AND WE OPEN THE DOOR AND CLOSE IT. NOT SAFE TO BE TRAVELING AND OPENING AND CLOSING A DOOR TO GET DOOR AJAR WARNING TO TURN OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132352September 30, 2018UNKNOWN OR OTHER
THE DOOR AJAR LIGHT AND WARNING SOUNDS ALERT WHEN ALL DOORS OF THE VEHICLE ARE DEFINITELY CLOSED. THIS HAS CAUSED ME TO RUIN 2 BATTERIES IN THE LAST 1.5 YEARS. ALSO IT CAUSES MY DOOR LOCKING MECHANISM TO NOT ENGAGE WHILE DRIVING LEAVING ME VULNERABLE AND UNSAFE AS A FEMALE DRIVER. MY FORD DEALER WILL CHARGE ME +$500 TO FIX THE 2 FAULTY MECHANISMS, THEN PROBABLY ANOTHER +$500 WHEN THE OTHER 2 BEGIN NOT WORKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132275September 29, 2018SERVICE BRAKES
8-11-2016 COMPLETE BRAKE FAILURE WHILE IN MOTION, BRAKE PEDAL TRAVELS TO FLOOR WITH NO POWER ASSIST. DEALER DIAGNOSES AND REPLACES BRAKE BOOSTER. 9-24-2018 COMPLETE BRAKE FAILURE UNABLE TO STOP AT HIGHWAY SPEEDS. MANAGED TO GET TO SAFETY. PEDAL TRAVELS TO FLOOR NO STOPPING. CALLED DEALER ONCE MORE, WAS ADVISED TO CONTACT FORD FOR COVERAGE OF WORK AS IT IS OUT OF WARRANTY. DO NOT WANT THIS VEHICLE WITH 2 BRAKE FAILURE EVENTS. PENDING SERVICE CASE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131612September 25, 2018ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR SENSOR. VEHICLE WARNING LIGHT DAYS DRIVER'S DOOR IS OPEN WHEN IT IS ACTUALLY CLOSED. PROBLEM PREVENTS AUTO DOOR LOCKS TO ENGAGE AND KEEPS INTERIOR LIGHTS ON WHEN DOOR IS LOCKED AND IGNITION IS OFF CAUSING BATTERY DRAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130732September 22, 2018SERVICE BRAKES
ON 9/18/18 WHILE TRAVELING HOME FROM DOING SOME ERRANDS WENT TO APPLY BRAKES TO SLOW AND TURN AND PEDAL WENT TO THE FLOOR, PUMPED THEM A FEW TIMES TO STOP AND SINCE THEY HAVE PROGRESSIVELY GOTTEN WORSE TO A POINT OUR MECHANIC SUGGESTED NOT TO DRIVE THE VEHICLE. AFTER SOME RESEARCH IT LOOKS LIKE A COMMON PROBLEM FOR THE EDGE! IS FORD GOING TO STEP UP?? SOUNDS LIKE A COSTLY ADVENTURE. FORD NEEDS TO TAKE RESPONSIBILITY!! REACHED OUT TO FORD FOR RECALL INFO. AND THERE HAPPENS TO NONE FOR MY VEHICLE. THEY SUGGESTED TO BRING TO A FORD DEALER MECHANIC AND AFTER DIAGNOSIS MAYBE FORD WILL HELP EASE THE FINANCIAL PAIN. MAYBE! UNFORTUNATELY FORD MECHANICS ARE MORE THAN DOUBLE THE COST OF OUR MORE THAN CAPABLE MECHANIC. FOR THE SAFETY OF ALL EDGE OWNERS PLEASE ISSUE A RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130314September 20, 2018SERVICE BRAKES
WHILE DRIVING VEHICLE BRAKE PEDAL WENT TO THE FLOOR MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STOP. I TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE BRAKES AND MASTER CYLINDER HOWEVER THAT DID NOT CORRECT THE PROBLEM OF NO BRAKE PEDAL. I THEN TOOK THE VEHICLE TO FORD WHERE THEY ADVISED THAT THEY HAVE SEEN A RASH OF THIS PROBLEM, AND ADVISED THAT IT IS MOST LIKELY THE ABS CONTROL MODULE. THE VEHICLE IS AT THE FORD DEALERSHIP AS I TYPE. THIS IS THE SECOND ISSUE WITH THIS VEHICLE, THE FIRST WAS A BRAKE BOOSTER FAILURE THAT MADE THE BRAKE PEDAL VERY HARD TO PUSH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11128369September 9, 2018STEERING
I HAVE HAD MY POWER STEERING FAIL 4 TIMES IN THE LAST YEAR. MOST RECENTLY, I HAD THE WHOLE SYSTEM REPLACED WHILE OUT OF STATE ON VACATION. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. THIS COULD CAUSE A SERIOUS ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11128076September 7, 2018SERVICE BRAKES, ELECTRICAL SYSTEM
BRAKE BOOSTER WENT OUT, DOOR AJAR KEEPS COMING AND LEAVES MY INTERIOR LIGHTS ON DRAING BATTERY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11124135September 3, 2018STRUCTURE:BODY
DRIVER DOOR NOT SHUT ALERT CONTINUALLY COMES ON AND LEAVES CAR INTERIOR LIGHTS ON. THIS HAPPENS ON A DAILY BASIS. THE DOOR IS LATCHING FINE. THE SENSOR IS FAULTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123618August 31, 2018ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR ISSUE. DOOR IS LATCHED PROPERLY, BUT THE SENSOR IS FAULTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123192August 29, 2018SERVICE BRAKES
IN AUGUST 2018, I APPLIED THE BRAKES ON MY 2012 FORD EDGE AND THE PEDAL WENT TO THE FLOOR. THIS HAPPENED BEFORE AND TOOK IT FOR DIAGNOSTIC; ABS SENSOR WAS TRIPPED, BUT ONCE RESET ALL APPEARED TO WORK FINE. WAS NOT SURE WHAT PROBLEM WAS AND SINCE COULD NOT REPLICATE, IT WAS NOT CLEAR WHAT WE SHOULD DO TO FIX PROBLEM. IT HAS NOW HAPPENED AGAIN. I HAD NO BRAKE PRESSURE, BUT COULD HEAR A WHISTLE SOUND WHEN RELEASING THE BRAKE. I HAD THE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. HOWEVER, ON TEST DRIVE DURING HARD BRAKING THE PEDAL AGAIN WENT TO FLOOR, WHISTLING STOPPED. IT APPEARS THE PROBLEM IS IN THE ABS SYSTEM. THE COST TO REPLACE ELECTRONIC AND HYDRAULIC ABS IS OVER $1100. AFTER ONLINE RESEARCH, I CAN SEE THIS IS COMMON PROBLEM WITH FORD EDGES -- CLEARLY TOO COMMON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123276August 29, 2018SERVICE BRAKES
THE ORIGINAL POWER BRAKE BOOSTER FAILED AND WAS REPLACED. THE SECOND POWER BRAKE BOOSTER FAILED AND ANOTHER ONE WAS REPLACED. THE FORD DEALERSHIP DID NOT WANT TO RECOGNIZE THAT THERE WAS A PROBLEM WITH THIS PART AGAIN AND PASSED IT OFF AS SOMETHING ELSE (REAR CALIPER) CAUSING THE BRAKES TO LOOSE PRESSURE. I HOPE A REVIEW OF THESE PARTS WILL BE MADE FOR OTHER DRIVER'S SAFETY. SEE ATTACHMENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123135August 28, 2018ELECTRICAL SYSTEM
LEFT REAR PASSENGER DOOR IS AJAR. DRIVERS DOOR IS AJAR. LIGHTS WON'T GO OFF BECAUSE THE SENSORS SAY THE DOORS ARE OPEN. I BELIEVE THEY ARE SHUT. THIS HAS KILLED MY BATTERY. IT HAPPENS FREQUENTLY CAUSING STRESS NOT KNOWING IF MY CAR IS GOING TO START IN THE MORNING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11122141August 24, 2018ELECTRICAL SYSTEM
DOOR AJAR NOTIFICATION STAYS ON WHEN DOOR IS CLOSED, RUNNING, AND WHILE DRIVING. THIS CAUSES THE LIGHTING TO REMAIN ON THUS DRAINING THE BATTERY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11119893August 14, 2018SERVICE BRAKES
THE BRAKE BOOSTER WENT BAD AND THE FORD DEALER NOTED THIS WAS NO LONGER COVERED EVEN THOUGH THERE IS A FIELD SERVICE ISSUE NOTED. CAR IS UNDER 133000, POWER IN BRAKES JUST WENT AWAY AND BRAKES WERE SPONGY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11119360August 11, 2018SERVICE BRAKES
3 TIMES BRAKES WERE SOFT AND BRAKE PEDAL WENT COMPLETELY TO FLOOR WHEN TRAVELING DOWN THE ROAD. CAR WAS SLOW TO STOP!!! TAKING A LONG TIME, STANDING UP ON BRAKES. AFTER PUMPING THEM SEVERAL TIMES STILL PEDAL GOING TO FLOOR. VERY DANGEROUS. NOW, VERY LITTLE BRAKES AT ALL. EVEN SITTING STILL, BRAKE PEDAL GOES TO FLOOR. ONLINE REVIEWS, MANY FORD EDGE VEHICLES WITH SAME MANUFACTURE PROBLEM. I'LL BE TAKING CAR TO MECHANIC BECAUSE I NEED TRANSPORTATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11118458August 8, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT MOVED FORWARD AND STRUCK A TREE WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND DEEMED OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11118278August 7, 2018SERVICE BRAKES
WHEN DRIVING MY 2012 FORD EDGE I EXPERIENCED PROBLEMS WITH THE BRAKES AT LOW SPEEDS. WHEN I WAS PARKING OR TRYING TO STOP FOR A STOP LIGHT, THE BRAKES WOULD BECOME ROCK HARD AND I WOULD HAVE TO PUSH AS HARD AS I COULD AND HOPE IT WOULD STOP. IT WAS A VERY FRIGHTENING EXPERIENCE AND A DEFINITE SAFETY ISSUE. ON ONE OCCASION I WAS UNABLE TO GET THE CAR TO STOP AND ROLLED INTO THE ROAD. I JUST BOUGHT THE CAR LESS THAN 48 HOURS BEFORE. I WAS INFORMED IT WAS DUE TO THE BRAKE BOOSTER BEING BAD. FORD IS REPAIRING THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11118173August 6, 2018UNKNOWN OR OTHER
DOOR AJAR LIGHT STAYS ON AFTER CAR DOOR IS SHUT WHICH IN TURN LEAVES YOUR DOME LIGHTS ON WHICH IN TURN WILL RUN YOUR BATTERY DEAD. DOORS WILL NOT LOCK AND THAT'S A SAFETY HAZARD IF YOU HAVE CHILDREN IN THE BACKSEAT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0