Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11180505February 16, 2019
FUEL/PROPULSION SYSTEM
CHECK FUEL FILL INLET MESSAGE KEEP POPPING UP ON MY DASHBOARD, AND MY CAR PUTTERS WHEN I ACCELERATE. IT'S SO BAD I DON'T FEEL SAFE TO DRIVE ON HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173773February 3, 2019
SERVICE BRAKES
WHILE DRIVING AND TRYING TO STOP THE BRAKE PEDAL BECAME VERY HARD TO PUSH. HAD THE BRAKE BOOSTER REPLACED. NOW AFTER ONLY 6 MONTHS THE BRAKE PEDAL IS SOFT. HAD THE MASTER CYLINDER REPLACED AND IT IS STILL ACTING THE SAME. THIS IS UNSAFE AND WILL NOT PASS INSPECTION. THIS IS A COMMON PROBLEM ACCORDING TO MY RESEARCH WITH FORD EDGES. THEY HAVE A REPLACEMENT PROGRAM IN PLACE FOR THE BRAKE BOOSTER BUT THIS WAS FIXED AND HAVE A SIMILAR PROBLEM. SO OBVIOUSLY THAT ISN'T THE ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170995January 19, 2019
STRUCTURE:BODY
DRIVER DOOR AJAR SENSOR GOING OFF - RESULTING IN CHANGING A BATTERY OUT ALREADY SINCE IT THINKS THE DOOR IS OPEN, THE DOME LIGHT STAY ON INSIDE. VERY FRUSTRATING. READ SEVERAL FORUMS OF OTHERS DISCUSSING THE SAME PROBLEM. FORD NEEDS TO RECALL THIS PART. DOOR LATCH. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED. OWNERS COMPLAIN ABOUT DOME LIGHTS THAT STAY ON, DRAINED BATTERIES AND CUSTOMERS SAY ALL THE DOORS UNLOCK AND CANNOT BE MANUALLY RELOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165113January 8, 2019
FUEL/PROPULSION SYSTEM
I WAS HAVING AN ENGINE LIGHT COME ON INTERMITTENTLY SOMETIMES EVEN JUST AFTER MY VEHICLE HAD BEEN IN FOR WARRANTY WORK. IT WOULD SOMETIMES EVEN MAKE A STALLING ENGINE SOUND WHEN I FILLED THE TANK WITH GAS. WITH THE LIGHT ON ONE OF THESE OCCASIONS I TOOK IT TO AUTOZONE AND WAS TOLD THAT TWO OF THE 02 SENSORS WERE BAD. THE NEXT DAY I TOOK THE VEHICLE I'M TO FIND OUT THAT A CANNISTER PURGE VALVE HAD GONE BAD AND NEEDED TO BE REPLACED. A WEEK LATER I GET A RECALL ON MY 2ND VEHICLE, A FORD FOCUS 2014 FOR THE CPV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165359January 5, 2019
UNKNOWN OR OTHER
DRIVERS DOOR IS INCORRECTLY REPORTED AS BEING OPEN, INTERIOR LIGHTS ARE TURNED ON, PARKED OR WHILE DRIVING AND STOPPED AT TRAFFIC LIGHTS, IMPAIRING VISIBILITY OUTSIDE AT NIGHT. SECONDARY PREVENTS DOORS VEHICLE FROM BEING LOCKED BY EXTERNAL PAD WHEN PARKING THE VEHICLE AS WELL AS KEEPING LIGHTS ON DRAINING THE BATTERY. TRYING TO OPEN/CLOSE DOOR MULTIPLE TIMES EVENTUALLY RESOLVES, BUT GETS FRUSTRATING WHEN IT IS 5+ MIN TRYING TO DO THIS IN RAIN OR IN PARKING LOTS THIS HAS BEEN INCREASING IN FREQUENCY AND MORE FREQUENT IN COLD WEATHER THAN WARM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165389January 5, 2019
SERVICE BRAKES
BRAKE PEDAL WENT TO FLOOR. HAPPENED IN AN INSTANT. NO LOSS OF BRAKE FLUID, NO EXTERNAL TO ATMOSPHERE FLUID LEAK. TAKEN TO FORD DEALERSHIP. DEALER COULD NOT FIND ISSUE, JUST STARTED REPLACING PARTS. AT FORD DEALER OVER ONE MONTH AND ONE WEEK. COST TO REPAIR OVER $900.00. DEALER COULD NOT EXPLAIN WHAT WENT WRONG. I HAD TO PUSH THE ISSUE HARD WITH THE SVC. MANAGER. FINALLY AFTER 2ND "SPECIAL BRAKE FLUSH" ISSUE WAS CORRECTED! NOW FOR THE SMOKING GUN..DAUGHTER HAS 2019 HONDA ODYSSEY VAN. RECENTLY GETS RECALL FOR BRAKE ISSUE. HONDA MUST BLEED REAR BRAKES. LOOKED UP RECALL. ISSUE WITH "COATING ON REAR INTERNAL DISC BRAKE PARTS CREATES AIR BUBBLES INSIDE SYSTEM CAUSING LOSS OF BRAKE PEDAL". LOOK UP WHO SUPPLIES BRAKES TO FORD AND HONDA (& MANY OTHERS)....COMPANY CALLED AKEBONO SUPPLIES TO MOST OF N.A.! THIS IS ANOTHER "TAKATA" ISSUE BREWING! I SUSPECT FORD IS COVERING UP ANY KNOWLEDGE OF THIS LOSS OF BRAKE ISSUE. AND, THIS LOSS OF BRAKE ISSUE WILL OCCUR ON THOUSANDS IF NOT MILLIONS OF OTHER VEHICLES, ITS JUST A MATTER OF TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161998December 17, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JENNINGS ANDERSON FORD (31480 FRONTAGE RD, BOERNE, TX 78006) WHERE THE BRAKE BOOSTER WAS REPLACED. TWO WEEKS LATER, WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO SWERVE OFF THE ROAD TO AVOID A CRASH. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT AND MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156821December 7, 2018
POWER TRAIN
PULLED OVER IN EMERGENCY LANE ON HIGHWAY 3 MILES FROM HOME. STOPPED CAR AND PLACED GEAR SHIFT IN PARK POSITION AND SET FLASHERS. ON GETTING OUT OF CAR NOTED CAR WAS MOVING FORWARD. RECHECKED TO SEE IF GEAR SHIFT WAS IN PARK WHICH WAS CONFIRMED BY PASSENGER. DRIVER ON GETTING OUT OF VEHICLE WAS UNABLE TO GET BACK IN WITH ATTEMPT TO GRAB SEAT BELT AS LEVERAGE TO GET BACK IN. VICTIM WAS UNABLE TO GET BACK IN AND FELL OUT OF CAR RESULTING IN CAR BACK DRIVER SIDE TIRE ROLLING OVER VICTIM. RESULTED IN HOSPITALIZATION WITH RIGHT SIDE 8 BROKEN RIBS, T-1 FRACTURE, PUNCTURED LUNG ON RIGHT AND MULTIPLE BRUISES AND LACERATIONS ON LEGS AND BACK. RESULTED IN CHEST TUBE PLACEMENT, PLACEMENT OF NECK BRACE, HOSPITALIZATION FOR 10 DAYS, WOUND CARE TO CUT ON RIGHT ANKLE, INPATIENT REHAB FOR 5 DAYS WITH CONTINUED OUTPATIENT REHAB FOR MINIMUM OF 1 MONTH. F/U NEUROSURGERY APPOINTMENT 12/18/18 TO DETERMINE REMOVAL OF NECK BRACE. CONTINUING TO PROVIDE DAILY WOUND CARE TO ANKLE ABRASION THAT IS PREVENTING PAINLESS WALKING. BRUISES REMAIN ON LEGS WITH SWELLING OF LEFT CALF AND THIGH MUSCLES. HAVE POLICE REPORT THAT VERIFIES THAT GEAR SHIFT WAS IN PARK AT THE TIME OF ACCIDENT. HAVE PICTURES OF BRUISES, CHEST TUBE PLACEMENT BUT UNABLE TO DOWNLOAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11155364December 1, 2018
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR ALWAYS SAID 'DOOR AJAR' AS IF IT WOULD NEVER LATCH WHEN CLOSED. IT HAS BEEN A PROBLEM SINCE WE HAVE OWNED THE VEHICLE WHICH WAS PURCHASED IN JULY OF 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152856November 20, 2018
ELECTRICAL SYSTEM
DOOR AJAR SENSOR KEEPS GOING OFF, DRAINS BATTERY, LEAVES ME STRANDED - HUGE ISSUE FOR A FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152402November 19, 2018
UNKNOWN OR OTHER
HEATING PROBLEM, HEAT ON DRIVER SIDE IN CAR THE PASS. SIDE BLOWING OUT COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151839November 15, 2018
SERVICE BRAKES
THIS IS THE THIRD COMPLAINT I HAVE FILED IN AN ATTEMPT FOR THIS ISSUE TO BE INVESTIGATED. AS I WAS PULLING INTO MY GARAGE THIS EVENING, MY BRAKES FAILED AGAIN WITH NO WARNING. I NARROWLY MISSED HITTING THE WALL. I WAS TRAVELING AT A LOW SPEED. MY VEHICLE HAS APPROXIMATELY 100,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151616November 14, 2018
SERVICE BRAKES
I HAD THE BRAKE BOOSTER, MASTER CYLINDER, NEW BRAKE PADS AND BRAKE HYDRAULIC SYSTEM REPLACED 5 MONTHS AGO AND NOW IT'S DOING THE SAME THING AGAIN. BRAKES ARE HARD TO PUSH AND VERY DIFFICULT TO STOP OR GO ALL THE WAY DOWN. ALSO, BURNING SMELL AROUND THE BRAKES. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150980November 12, 2018
UNKNOWN OR OTHER
WHEN DRIVING CAR TRANSMISSION RANDOMLY GOES INTO NEUTRAL AND WHEN YOU GIVE IT GAS IT WILL NOT GO. THIS IS VERY DANGEROUS. ONE COULD GET HIT AND KILLED. I CHECKED WITH FORD AND THERE IS NO RECALL YOUTUBE SHOWS ISSUES W/THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150995November 12, 2018
SERVICE BRAKES
WHEN APPROACHING AN INTERSECTION THE BRAKES FAILED AND BRAKE PEDAL FELL ALL THE WAY TO THE FLOOR, FORCING ME TO TURN INTO CURB TO AVOID BEING HIT BY CROSS TRAFFIC. THIS IS AN INTERMITTENT ISSUE THAT OCCURS WHEN PRESSURE IS PLACED ON THE SYSTEM. THE FORD DEALERSHIP HAS ALREADY REPLACED THE BRAKE BOOSTER AND MASTER CYLINDER (TWICE) AND THEY CANNOT DUPLICATE THE ISSUE. THIS HAS ALMOST CAUSED SEVERAL WRECKS, AS THERE IS TYPICALLY NO WARNING SIGNS TO WHEN IT MAY OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150812November 11, 2018
AIR BAGS
I WAS DRIVING DOWN THE HWY WHEN I HIT A DEER. DIDN'T HAVE TIME TO BREAK, DRIVING 55MPH WHEN THE IMPACT OCCURRED, TOTAL FRONT END DAMAGE. THE AIR BAG IN MY VEHICLE DID NOT DEPLOY. I WAS LUCKY THAT THE DEER DIDN'T COME THROUGH THE WINDSHIELD, IF SO BODILY DAMAGES WOULD HAVE BEEN ASTRONOMICAL CONSIDERING THE AIR BAG DID NOT DIPLOY DURING A 55 MPH IMPACT CAUSING TOTAL FRONT END DAMAGE TO MY FORD EDGE, IT WAS UNDRIVABLE FROM THE SCENE OF ACCIDENT. HOW DOES A AIR BAG NOT DIPLOY DURING A IMPACT CAUSING SO MUCH FRONT END DAMAGE THE VEHICLE WASUNABLE TO BE DRIVEN FROM THE SCENE?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11150820November 11, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING TO WORK AFTER DROPPING OUR 2 YEAR OLD OFF AT GRANDMAS. SHE WENT TO SLOW FOR A STALE GREEN LIGHT AND THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY SHE WAS ALMOST TO WORK AT THIS POINT. WE HAD THE VEHICLE TOWED TO MY SHOP. REPLACE THE BRAKE BOOSTER BECAUSE IT HAS A KNOWN ISSUE ( NO RECALL JUST WARRANTY EXTENSION), ALSO REPLACED THE MASTER CYLINDER BECAUSE THIS WAS CLEARLY A HYDRAULIC FAILURE IN THE BRAKE SYSTEM. DRIVING THE VEHICLE HOME THAT NIGHT WITH A GOOD PEDAL UNTIL I GET TO THE OFF RAMP, AT 70 MILES AN HOUR THERE IS NO LONGER ANY BRAKE PEDAL AND HAD TO USE THE TRANSMISSION TO SAFELY SLOW THE VEHICLE. NOW MY WIFE IS TERRIFIED TO DRIVE HER VEHICLE IN FEAR THAT THE PEDAL IS THERE ONE MINUTE AND GONE THE NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150337November 9, 2018
SERVICE BRAKES
I WAS ON 222 IN KUTZTOWN PA IT WAS RAIN THE VECHILE IN FRONT OF SLAMMED ON HIS BRAKES I IN TURN DID THE SAMETHING EXCEPT THEIR WAS NO ABS THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR I HAD ENOUGH DISTANCE BETWEEN ME AND THE OTHER THE OTHER CARME TO A STOP THE BRAKES WERE VERY SPONGY.THE VECHILE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPLACED THE BRAKE BOOSTER, THE ABS BOOSTER, REAR BRAKE PADS AND ROATERS.THE BRAKE PADS AND ROATORS WERE NEW APRIL 2017 AND INSPECTED IN MAY 2018 THEY WERE FINE.ONLY 13000 MILES WERE PUT ON THE CAR SINCE 2017.ON THE WAY HOME TODAY THE BRAKES WENT OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144952November 2, 2018
SERVICE BRAKES
WHEN THE BRAKE ABS SYSTEM ENGAGED, SEVERAL MINUTES LATER THE BAKE PEDAL WENT TO THE FLOOR AND THE BAKES FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141302October 18, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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