Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10617660July 30, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
MY DOOR AJAR LIGHT CONTINUES TO COME ON. I SHUT THE DOOR MULTIPLE TIMES AND SOMETIMES IT TURNS OFF AND SOME TIMES IT DOESN'T. I THINK THE LOCK OR LATCH ON THE DOOR IS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617375July 29, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
BACK HALF OF THE VISTA ROOF EXPLODED IN ALL FOUR CORNERS. THERE ARE SOME CRACKS IN THE MIDDLE OF THE GLASS, BUT THE CORNERS ARE BLOWN OUT; ESPECIALLY TOWARDS THE REAR. THE ROOF INSIDE THE CAR LOOKS LIKE IT WAS SUCTIONED UP. I WAS DRIVING AND HEARD A VERY LOUD POP. WHEN I STOPPED TO AND CHECKED THE ROOF I FOUND THE BROKEN GLASS. THE CAR IS LIKE NEW AND THERE HAD BEEN NO PRIOR INCIDENTS OR DAMAGE TO IT. I TAKE VERY GOOD CARE OF THE CAR. THERE WAS NO IMPACT WHEN THIS HAPPENED; I WAS JUST DRIVING DOWN THE ROAD ON A HOT SUMMER DAY. FORD CLAIMS THEY ARE NOT RESPONSIBLE. THERE IS NO EXPLANATION AS TO HOW THIS COULD HAPPEN OTHER THAN A DEFECT IN THE GLASS OR INSTALLATION OF IT. I HAVE READ ABOUT SEVERAL OTHER FORD EDGE OWNERS THAT THIS HAS HAPPENED TO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617002July 28, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DOOR AJAR SENSOR INDICATES DOOR IS AJAR WHEN IT CLEARLY IS NOT. THIS MAKES LOCKING THE DOORS IMPOSSIBLE AND CAUSES THE INTERIOR DOME LIGHTS TO ILLUMINATE. CAR IS LESS THAN 2 YEARS OLD. APPARENTLY, THIS IS A PROBLEM WITH THE SWITCH ASSEMBLY ACROSS NUMEROUS FORD VEHICLES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611318July 17, 2014
AIR BAGS
PASSENGER AIR BAG INDICATOR IS OFF WHEN MY 100# WIFE SETS IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610836July 15, 2014
ELECTRICAL SYSTEM
WHEN DOOR CLOSED IT DISPLAYS MESSAGE DRIVERS DOOR AJAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610327July 14, 2014
POWER TRAIN
PERFORMING A ROUTINE SERVICE NOTICE REAR TRANSMISSION SEAL LEAKING. UNDER PIN VERY WET WITH FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610444July 14, 2014
INTERIOR LIGHTING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE " DRIVER DOOR AJAR" WARNING LIGHT REMAINS ON CONSTANTLY. BEING A SENIOR CITIZEN, I'M CONCERNED ABOUT BEING CAR JACKED WHEN STOPPED BECAUSE THE DOOR LOCKS WILL NOT AUTOMATICALLY ACTIVATE WHEN THE WARNING LIGHT IS ON. ALSO, THE INTERIOR LIGHTS REMAIN ON FOR A PERIOD OF TIME WHICH CAN ALERT A CAR JACKER. THE FORD DEALER ESTIMATE TO REPAIR THE LATCH SENSOR IS $470. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609718July 10, 2014
VISIBILITY/WIPER
PURCHASED MY 2013 FORD EDGE IN AUGUST 2013. CAR HAS 9300 MILES ON IT. LAST NIGHT THE CAR WAS PARKED OUTSIDE FOR 90 MINUTES. WHEN WE GOT BACK TO THE CAR, WE NOTICED THE BACK WINDOW WAS SHATTERED. THE WINDOW DID NOT LOOK LIKE ANYTHING HAD HIT IT. THE WINDOW SHATTERED OUTWARD. IF SOMETHING HAD IT THE WINDOW, THE WINDOW WOULD HAVE SHATTERED INWARD INTO THE CAR. WHEN WE LEFT THE CAR THE OUTSIDE TEMP WAS 77 WHEN WE GOT BACK TO THE CAR 90 MINUTES LATER, THE OUTSIDE TEMP WAS 70. SO AS NEAR AS WE CAN FIGURE OUT THE WINDOW JUST SHATTERED ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609345July 9, 2014
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW COMPLETELY SMASHED WITHOUT ANY SORT OF IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609007July 8, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR BECOMES AJAR EVEN WHEN SHUT AND YOU HAVE TO OPEN AND SHUT THE DOOR NUMEROUS TIMES TO HAVE THE ALERT GO AWAY. THE DOME LIGHTS STAY ON AND AT NIGHT THIS NOT SAFE. ALSO, EVERY TIME YOU START TO ACCELERATE THE CAR BEEPS AND TELLS YOU TO PUT THE CAR IN PARK, WHICH IS A DISTRACTION. ALSO THIS PREVENTS THE DOORS FROM LOCKING WHILE THE VEHICLE IS IN MOTION AND CAUSES THE INTERIOR LIGHTS TO REMAIN ON IN THE VEHICLE WHEN PARKED. IF CONTINUE TO DRIVE WHILE DOOR AJAR LAMP IS ILLUMINATED THE ALERT WILL ALSO CHIME EVERY TIME I START FROM A COMPLETE STOP WHICH VERY DISTRACTING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608730July 7, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
I HAVE BEEN HAVING ISSUES WITH THE DRIVER'S "DOOR AJAR" BEING ON CONSTANTLY. THE DOOR IS CLEARLY SHUT; HOWEVER, THERE IS A CONSTANT BEEPING WARNING THAT THE DOOR IS OPEN. DUE TO THIS WARNING, THE CAR WILL NOT ALLOW FOR THE DOORS TO BE LOCKED WHEN THE CAR IS IN MOTION. THIS IS A MAJOR CONCERN HAVING TWO YOUNG CHILDREN. IN ADDITION TO THE SAFETY ISSUE MENTIONED ABOVE, THE DOME LIGHT IS NOW DELAYED FROM TURNING OFF UPON EXITING THE VEHICLE. TOOK THIS INTO THE DEALERSHIP AND THEY WANTED $500 TO FIX. THIS PAST WEEKEND, I AM NOW RECEIVING A WARNING THAT MY LIFTGATE IS OPEN AS WELL. I HAD NO SUCCESS AFTER ATTEMPTING TO CLOSE THE LIFTGATE MULTIPLE TIMES. THIS LOCK MECHANISM SEEMS TO HAVE A CLEAR ISSUE WHICH FORD IS HESITANT TO ADDRESS. I REALLY HOPE THEY GET THIS FIXED ASAP OR I WILL NOT BE PURCHASING FORD PRODUCTS AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608430July 6, 2014
ENGINE
ABOUT 6 MONTHS AGO WHILE GOING UP AN INCLINE THE ENGINE SHUT OFF AT THE TOP (LOST ALL POWER TO BRAKES AND STEERING) AND THE "ENGINE LOW OIL PRESSURE LIGHT CAME ON". TURNED THE KEY OFF WAITED A MINUTE AND CAR STARTED RIGHT UP. DID NOT HAPPEN AGAIN UNTIL YESTERDAY 7/5/14 WHILE DRIVING (25MPH) ON LOCAL STREET (LEVEL) THE SAME THING HAPPENED CAR SHUT OFF WITHOUT ANY WARNING HAD TO STEP ON BRAKE UNTIL CAR WOULD STOP (LOST ALL POWER TO BRAKES AND STEERING) AND "ENGINE LOW OIL PRESSURE LIGHT CAME ON". TURNED KEY OFF AND WAITED A MINUTE AND CAR STARTED RIGHT UP. DID NOT BRING TO DEALERSHIP FIRST TIME IT HAPPENED BUT WILL THIS TIME. DEFINITELY A SAFETY CONCERN IF THIS HAPPENS ON A HIGHWAY GOING HIGHWAY SPEEDS. *TR UPDATED 1/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607465July 1, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD EDGE LIMITED. THE CONTACT STATED THAT THE RUBBER SEAL FOR THE VISTA SUN ROOF WAS DEFECTIVE AND AS A RESULT, FAILED TO CLOSE COMPLETELY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE WATER LEAK IN CAUSING WATER DAMAGE ON THE PASSENGER SIDE. THE CARPET AND BOTH FRONT AND REAR PASSENGER LEATHER SEATS WERE SEVERELY DAMAGED BY WATER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SUN ROOF TRACK NEEDED TO BE REPLACED. HOWEVER, AFTER FURTHER INSPECTION THE TECHNICIAN DETERMINED THAT THE SUN ROOF TRACK DID NOT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 78 MILES AND THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605790June 24, 2014
VEHICLE SPEED CONTROL, ENGINE
MY WIFE WAS DRIVING THE 2013 EDGE WHEN SHE STOP IN A LEFT TURN LANE. SHE FOUND THE ROAD WAS CLEAR AND STEPPED ON THE GAS BUT THE CAR DID NOT GO FORWARD. INSTEAD A WARNING MESSAGE POPPED OUT SAYING THE ENGINE LEVEL IS TOO LOW. THEN SHE TURNED OFF THE ENGINE AND RESTARTED THE CAR. SAME THING HAPPENED AND THE CAR JUST DIDN'T ACCELERATE. AT LAST SHE MANAGED TO COAST THE CAR TO THE ROADSIDE AND CALLED ME FOR HELP. I ARRIVED IN ABOUT 20 MINS, CHECKED THE OIL LEVEL AND COOLANT TEMP BUT FOUND NOTHING WRONG. SO I RESTARTED THE CAR AND THIS TIME IT COULD ACCELERATE AS USUAL. AFTER GETTING HOME I CONTACTED THE FORD ROADSIDE ASSIST AND HAD THEM TOW THE CAR TO THE NEARBY DEALER. THERE THEY SCANNED THE CAR BUT ALL TESTS PASSED AND NO CODE HAD BEEN RECORDED. THE EXPLANATION GIVEN BY THE FORD HOTLINE IS THAT THE BOA(BRAKE OVER ACCELERATOR) FEATURE REDUCES ENGINE POWER DURING OFF-IDLE DRIVING WHEN THE ACCELERATOR AND BRAKE PEDALS ARE APPLIED SIMULTANEOUSLY. I THINK THAT DOESN'T MAKE ANY SENSE. I ALSO TRIED TO STEP ON BOTH THE BRAKE AND GAS WITH ONE FOOT BUT THERE IS NO WAY YOU CAN DUPLICATE THE PROBLEM. THIS WILL BE REALLY SCARY IF IT HAPPENS ON THE FREEWAY. I FEEL SO FRUSTRATED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604908June 21, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVER'S DOOR SENSORS INTERMITTENTLY HAVE A "DOOR AJAR" WARNING, THOUGH EACH DOOR IS COMPLETELY SHUT. THE SENSOR IS INSIDE THE LATCH, AND HAS A VERY HIGH FAILURE RATE, BASED ON CURSORY INTERNET RESEARCH. THE WARNING CAN OCCUR WHILE DRIVING,AND/OR APPLYING BRAKES. IT ALERTS THE DRIVER TO PUT THE CAR IN PARK. THE DOORS WILL NOT LOCK (WHILE DRIVING) WHEN THE "DOOR AJAR" SENSOR LIGHT IT ON. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598261June 14, 2014
ELECTRICAL SYSTEM
UPON CLOSING THE DRIVERS DOOR, THE CABIN LIGHTS REMAINED ON AND THE 'DOOR AJAR' INDICATOR LAMP WAS ILLUMINATED ON THE DASH. AFTER REPEATED OPENING AND CLOSING OF THE DOOR, THE PROBLEM WENT AWAY. THIS PROBLEM KEEPS HAPPENING ONCE OR TWICE A WEEK. ONE TIME THE PROBLEM OCCURRED WHILE DRIVING AT NIGHT, THE CABIN LIGHTS CAME ON AND STARTLED ME. THIS COULD HAVE CAUSED AN ACCIDENT DUE TO SUDDEN REDUCED VISIBILITY. I DID SOME RESEARCH AND IT IS A COMMON PROBLEM THAT FORD KNOWS ABOUT BECAUSE THEY HAVE A TECHNICAL SERVICE BULLETIN ON IT, TSB# 14-0083. THE REPAIR CONSISTED OF REMOVING THE INNER DOOR PANEL AND CLEANING THE ACTUATOR SWITCH. THE WARRANTY ON THIS CAR HAS EXPIRED, SO THE REPAIR COST ME $164.00. I THINK FORD SHOULD HAVE PAID FOR THIS IN FULL. WHY IS THIS NOT ON A RECALL? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598156June 13, 2014
EQUIPMENT ADAPTIVE/MOBILITY
"DOOR AJAR" WARNING LIGHT INTERMITTENTLY ALARMS FOR THE DRIVER SIDE DOOR EVEN WHEN THE DOOR IS NOT AJAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597423June 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500 AND THE CURRENT MILEAGE WAS 32,171.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595935June 3, 2014
ELECTRICAL SYSTEM
FAULTY SENSOR IN DRIVER'S-SIDE DOOR? SENSOR SHOWS THE DRIVER'S DOOR IS AJAR WHEN IT IS CLOSED, BUT THE ALERT GOES OFF THE ENTIRE TIME YOU'RE DRIVING WHICH IS A HAZARD & DISTRACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594859May 29, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER DOOR ALMOST ALWAYS REPORTS THAT IT IS AJAR DESPITE THE FACT THAT IT IS CLOSED. IT WILL OCCASIONALLY STOP REPORTING THE PROBLEM IF I REPEATEDLY OPEN AND CLOSE THE DOOR. THIS PREVENTS THE DOORS FROM LOCKING WHILE THE VEHICLE IS IN MOTION AND CAUSES THE INTERIOR LIGHTS TO REMAIN ON IN THE VEHICLE WHEN PARKED FOR ABOUT 10 MINUTES. THE ALERT WILL ALSO CHIME EVERY TIME I START FROM A COMPLETE STOP WHICH IS VERY DISTRACTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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