Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10821125January 19, 2016
UNKNOWN OR OTHER
DOOR AJAR WARNING MESSAGE. DOME LIGHT STAYS ON WHILE DRIVING AND WHILE PARKED. NECESSARY TO OPEN AND CLOSE DOORS MULTIPLE TIMES BEFORE LIGHTS GO OFF AND WARNING MESSAGE GOES AWAY. BOTH WHEN SECURING THE VEHICLE, AND PRIOR TO DRIVING OFF. PROBLEM MOST SEVERE DURING COLD TEMPERATURES. STANDING OUTSIDE THE VEHICLE FOR 10-20 MINUTES IN 19 DEGREE WEATHER TRYING TO SECURE VEHICLE. STARTED HAPPENING FROM DECEMBER 2015 TO PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820679January 17, 2016
STRUCTURE:BODY
DOOR AJAR SWITCH KEEPS MALFUNCTIONING. DOOR WILL BE COMPLETELY CLOSED AND WARNING LIGHT COMES ON SAYING DRIVER'S DOOR IS STILL OPEN. INTERIOR LIGHTS STAY ON AND WARNING LIGHT COMES ON TO TELL YOU TO PUT THE TRANSMISSION IN PARK. FOUND MANY PEOPLE ON THE INTERNET WITH SAME PROBLEM. FORD CHARGING $300.00 TO $500.00 TO REPLACE SWITCH. WE HAVE TAKING IT TO FORD AND THEY SAID IT JUST NEEDED ADJUSTMENT. SWITCH IS NOW MALFUNCTIONING AGAIN AFTER LESS THAN A YEAR BEING FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820698January 17, 2016
UNKNOWN OR OTHER
THE VEHICLE WAS OPERATED AT INDICATED 45 MPH BY OWNER ON A STANDARD TWO LANE HIGHWAY IN A RURAL ENVIRONMENT. OUTSIDE AIR TEMPERATURE WAS 48 DEGREES F. LIGHTING CONDITIONS WERE DAYLIGHT AND SUNNY. WITHOUT WARNING THE VISTA SUNROOF EXPLODED AND SHATTERED GLASS INTO THE INTERIOR OF THE VEHICLE. THERE WAS NO EXTERNAL FORCE SUCH AS A PROJECTILE THAT CAUSED THE DAMAGE. ALL GLASS FRACTURES WERE AROUND EACH EDGE AT MOUNTING LOCATIONS. SIMILAR CASES HAVE BEEN REPORTED AND DISCUSSED ON VARIOUS FORUMS. IN EACH CASE, THE DAMAGE OCCURS EXACTLY THE SAME WAY. THIS IS MOST LIKELY A MANUFACTURING DEFECT AND SHOULD BE CONSIDERED VERY DANGEROUS. FORD MOTOR COMPANY NEEDS TO KNOW ABOUT THIS AND REACT BEFORE SOMEONE GETS SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820502January 15, 2016
STRUCTURE:BODY
CAR DISPLAYS A WARNING LIGHT INDICATING THAT THE DRIVER'S DOOR IS NOT PROPERLY CLOSED. FORD DEALER CLEANED AND ADJUSTED DOOR LATCH BUT THE PROBLEM HAS REOCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819695January 12, 2016
UNKNOWN OR OTHER
THE DRIVERS SIDE DOOR INDICATOR CONTINUALLY SAYS DOOR IS AJAR WHEN THE CAR IS IN MOTION AND PARKED EVEN THOUGH THE DOOR IS IN FACT SHUT. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE VEHICLE TO RECOGNIZE THE DOOR IS IN FACT CLOSED. TOO MANY COMPLAINTS ON THIS ISSUE TO NOT HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819859January 12, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL. WENT TO GET INTO MY 2013 FORD EDGE AND IT KEEPS TELLING ME DOOR AJAR. I HAVE TRIED SLAMMING THE DOOR AND NOTHING WORKS, THE LIGHT STAYS ON AND IT THEN CAUSES MY INTERIOR LIGHTS TO STAY ON UNTIL I DRIVE FAST ENOUGH THEN THE INTERIOR LIGHTS TURN OFF UNTIL I START TO SLOW DOWN AGAIN. IT THEN TELLS ME THAT MY DOOR AJAR AND TURNS MY LIGHTS BACK ON. THE SENSOR THAT I WAS TOLD IS BROKE IS ON BACK ORDER. THIS NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818768January 7, 2016
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR INDICATOR CONTINUALLY SAYS DOOR IS AJAR WHEN THE CAR IS IN MOTION AND PARKED. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE VEHICLE TO RECOGNIZE THE DOOR IS IN FACT CLOSED. I HAD THIS ISSUE ABOUT A YEAR AGO, TOOK IT TO DEALER WHO TOOK THE DOOR APART AND CLEANED IT. THIS SEEMED TO RESOLVE THE ISSUE FOR A WHILE, BUT IT'S BACK AGAIN AND INCREASING IN FREQUENCY. I SEE MANY SIMILAR COMPLAINTS, THIS IS OBVIOUSLY A POPULAR ISSUE. WOULD LIKE FORD TO RECOGNIZE AND ISSUE A RECALL ON THIS SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818199January 5, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR SENSOR DOES NOT WORK PROPERLY. IT INDICATES THE DOOR IS OPEN WHEN IT IS NOT. DOORS WILL NOT LOCK WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811881December 23, 2015
STRUCTURE:BODY
DOOR AJAR SENSOR IN DRIVER DOOR REMAINS IN "AJAR" STATUS EVEN WHEN DOOR IS CLOSED. THIS CAUSES AN UNSAFE DRIVING CONDITION WITH THE FOLLOWING: 1. CONTINUOUS ALERT 2. DOME LIGHT REMAINS LIT, CAUSING VISION ISSUE WHILE NIGHT DRIVING 3. DOORS WILL NOT LOCK THE LAST ONE IS THE MOST CONCERNING AS IT COULD CREATE A SITUATION WHERE A DOOR MAY ACCIDENTALLY BE OPENED DURING VEHICLE OPERATION. ALSO COULD CREATE ISSUES IN HIGHER CRIME AREAS AT STOPLIGHTS (SOMEONE COULD ACCESS THE CAR DUE TO NOT BEING LOCKED) THIS SITE REQUIRES ME TO LIST A DATE WHEN THIS HAPPENED, AND I HAVE ENTERED THE FIRST DAY I REMEMBER IT, BUT IT IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811743December 22, 2015
EXTERIOR LIGHTING
SENSOR ON THE REAR DRIVER'S SIDE DOOR IS DEFECTIVE, CAUSING THE DOORS NOT TO LOCK, AND THE INTERIOR LIGHTS NOT TO GO OFF WHEN IT IS LOCKED. THIS ULTIMATELY DRAINED THE BATTERY AND LEFT MY WIFE STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811387December 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,967.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811553December 21, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR SENSOR WILL NOT TURN OFF. LIGHTS KEEP GOING ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811077December 18, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SERVICE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD A TECHNICAL SERVICE BULLETIN FOR THE ISSUE; HOWEVER DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811121December 18, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AN UNKNOWN FRONT DOOR LATCHING MECHANISM FAILED TO PROPERLY REGISTER THAT THE VEHICLE DOOR WAS CLOSED. AS A RESULT, AN INTERNAL WARNING MESSAGE INFORMING THE CONTACT TO PUT THE VEHICLE IN PARK AND CLOSE THE DOOR DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE WARNING MESSAGE CHIMED UNTIL THE VEHICLE WAS PLACED INTO THE PARK POSITION. THE CONTACT FURTHER STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE INTERIOR LIGHT FAILED TO FUNCTION PROPERLY AND SHUT OFF CAUSING THE BATTERY TO BE DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811009December 17, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON,WE HAVE TO OPEN AND CLOSE IT SEVERAL TIMES TO GET THE LIGHTS TO GO OUT WHEN THE CAR IS TURNED OFF, WHEN THE CAR IS ON IT CAUSES THE WARNING CHIME TO CONSTANTLY SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810848December 17, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING STAYS ON WHEN DOOR IS CLOSED, IN PARK AND IN DRIVE, AND WILL NOT RECOGNIZE THE DOOR IS CLOSED. SAFETY ISSUE IS LIGHTS STAY ON MAKING IT DIFFICULT TO SEE WHEN DRIVING AT NIGHT. IT ALSO DOES NOT SHUT OFF THE OVERHEAD LIGHTS AFTER EXITING THE VEHICLE, WHICH HAS DRAINED AND RUINED THE BATTERY(WHICH I HAVE REPLACED BECAUSE I WAS LEFT STRANDED SEVERAL TIMES) THIS VEHICLE HAS 54,000 MILES ON IT. THIS COMPLAINT NEEDS TO BE REVIEWED AND A RECALL ISSUED TO REPAIR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810795December 16, 2015
ELECTRICAL SYSTEM
DOOR ADJAR SIGNAL TURNS ON WHILE DRIVING. INTERIOR SOME LIGHT TURNS ON AS WELL. INABILITY TO LOCK DOORS WHILE IN CAR OR EXITING VEHICLE. FAULTY DOOR SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810068December 14, 2015
UNKNOWN OR OTHER
MY 2013 FORD EDGE HAS AN ISSUE WITH THE DRIVERS SIDE DOOR CLOSING. THE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED. WHEN THE CAR IS OFF THE INTERIOR LIGHT WILL STAY ON BECAUSE OF THIS ISSUE, IT TAKES SLAMMING THE DOOR MANY TIMES TO TRIGGER THE LIGHTS TO GO OFF. NOW IT IS AT THE POINT WE ARE AFRAID IT WON'T GO OFF AT ALL OR WE WILL DAMAGE THE DOOR, SO WE ARE ENTERING THE CAR THROUGH THE PASSENGER SIDE IN ORDER NOT TO SET THE ISSUE OFF AGAIN. WHILE DRIVING THE DOOR AJAR LIGHT STAYS ON AND I CANNOT LOCK MY CAR DOORS. I HEARD VIA THE WEB THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND OTHER FORD MODELS. MY VEHICLE IS ONLY TWO YEARS OLD AND I HAVE BROUGHT IT BACK TO THE DEALER TO GET FIXED. THEY ARE REPLACING THE DOOR ASSEMBLY AND IT IS COSTING ME ABOUT $400.00 BUT WE CANNOT CONTINUE DRIVING IT IN THIS CONDITION. I BELIEVE THIS IS A HORRIBLE DESIGN AND THERE SHOULD BE A RECALL AND A BETTER FIX FOR THIS ISSUE. AT THE RATE THIS IS HAPPENING I WILL NEED TO HAVE THE DOOR ASSEMBLY REPLACED IN ANOTHER TWO YEARS. I FIND THIS UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810158December 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE PASSENGER DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATED FOR A LONGER PERIOD AFTER EXITING THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809849December 12, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING CONTINUES TO COME ON EVERY DAY. I HAVE HAD THE CAR IN ALREADY STILL DOES IT I HAVE TO SLAM DOOR TO GO OFF. STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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