Ford E-350 Complaints (2002)

53 consumer complaints on file.

#10265869April 17, 2009
ELECTRICAL SYSTEM
2002 FORD E350 AMBULANCE VAN. PERSON PLACED THE KEY IN IGNITION. SWITCHED TO ON POSITION (NOT TURN THE ENGINE ON). WHITE SMOKE STARTED COMING OUT FROM UNDER THE STEERING WHEEL AREA. SMOKE GOT THICKER THEN GREY. FLAMES STARTED COMING OUT FROM UNDER THE STEERING WHEEL AREA. UNABLE TO SAVE THE VEHICLE. COMPLETELY BURNED IN HOSPITAL PARKING LOT. NO INJURIES. HTTP://WWW.OCREGISTER.COM/ARTICLES/REPORTED-FIRE-VALLEY-2363353-CALL-FOUNTAIN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258908February 17, 2009
ENGINE AND ENGINE COOLING
FORD 2002 E-350 5.4L TRITON. TWO SPARK PLUGS HAVE BLOWN OUT SO FAR. ORIGINAL PLUGS APPX 95,000 MILES. FORD SAYS THE PLUGS SHOULD NOT BE CHANGED UNTIL 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256974January 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
AFTER TRAVELING 10 MILES DURING MY MORNING COMMUTE, WHILE AT 40 MPH, A SPARK PLUG EJECTED FROM MY FORD TRITON V8 ENGINE CAUSING RAW FUEL FUMES TO ENTER THE ENGINE COMPARTMENT AND PASSENGER CABIN. THIS HAS RESULTED IN AN ESTIMATED $1900 REPAIR BILL FROM MY LOCAL FORD DEALER TO REMOVE AND REPAIR THE PLUG THREADS FOR THE EJECTED PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235746July 25, 2008
FUEL SYSTEM, DIESEL
DELAMINATING FUEL TANKS ON FORD E-350 AMBULANCES. CAUSES DAMAGE TO THE FUEL PUMP THEN STALLING WHERE IT NEEDS TO BE TOWED. THIS SITUATION IS WITH PATIENTS ON BOARD. THIS PROBLEM NEEDS TO BE CHECKED OUT AND RECALLS DONE. THE COST TO REPAIR IS $1,370.46 PER TRUCK. WE OWN 8 OF THEM ALL WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226562May 3, 2008
ENGINE AND ENGINE COOLING
2002 FORD E350 5.4L SPARK PLUG #7 BLOW OUT. THE AVERAGE CONSUMER WOULD THINK THAT SOMETHING WAS WRONG WITH THE EXHAUST SYSTEM BEFORE EVER KNOWING OR EXPECTING THAT COMPRESSED FUEL WAS BEING PUMPED INTO THE ENGINE COMPARTMENT FROM THE EXPOSED SPARK PLUG ORIFICE. AT THE SAME TIME, THE SPARKED PLUG COIL WIRE IS STILL ACTIVE, COMBINING A NON-CONTAINED FUEL / SPARK CONDITION, POSSIBLY RESULTING IN FIRE OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224564April 15, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD E350 AT 39,000 MILES ONE SPARK PLUG BLEW.. OUT OF HEAD. FORD DEALERSHIP SAID THEY WOULD ONLY REPLACE THE ENTIRE HEAD AT A COST OVER $5,000.00 DOLLARS. HAD REPAIRED WITH HELCOIL AT LOCAL REPAIR SHOP. AGAIN AT 79,000 MILES TWO SPARK PLUGS BLEW OUT OF HEAD. NOT YET REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222091March 23, 2008
VEHICLE SPEED CONTROL
I HAVE BEEN WAITING 7 MONTHS AFTER I WAS NOTIFIED OF A SAFETY RECALL ON MY 2002 ECONOLINE TRUCK WITH A SPEED CONTROL THAT CAN CATCH FIRE. ALL I GET FROM MY LOCAL FORD DEALER IS THAT THE REPAIR PARTS HAVE NOT COME FROM THE FACTORY AND THEY WILL CALL ME WHEN THEY ARRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210984December 6, 2007
TIRES:TREAD/BELT
COOPER TIRE TREAD SEPARATION LT 245/75R16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203986September 24, 2007
TIRES:TREAD/BELT
COOPER TIRE TREAD SEPERATION LT 245/75RI6. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203989September 24, 2007
TIRES:TREAD/BELT
COOPER TIRE # 2 TREAD SEPARATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194009June 22, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 FORD E350. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD POP AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE SPARK PLUGS. THE FAILURE OCCURRED THREE TIMES. THE FIRST TIME, IT WAS PLUG # 7 ( COIL WAS TIGHTENED), FOLLOWED BY PLUG # 1 (RETHREADED), AND LASTLY PLUG # 3 (NOT REPAIRED). PLUG #'S 1 AND 3 DETACHED AND PLUG # 7 WAS LOOSE. THE CURRENT MILEAGE IS 79,700 AND FAILURE MILEAGE WAS 65,359.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188440April 20, 2007
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE TRUCK SHUTS OFF. IT SOMETIMES IS INTERMITTENT (RUNS FINE AT CRUISE, BUT WONT IDLE) OR IT COULD BE ABSOLUTE. (TRUCK JUST UP AND DIED! NO REASON!) THERE IS NO TIMELINE, NO PRECURSOR, NO WARNING. I CAN DRIVE FOR 200 MILES, THEN IT HAPPENS, OR 1 TO 7 MILES. THE FAILURE IS A STALL. ENGINE LIGHT COMES ON, IF A STALL COMES AND DOESN'T SHUT DOWN THE TRUCK, (USUALLY BECAUSE THE RPM'S ARE BEING REVVED UP.) AND IS RESTARTED, THE ENGINE LIGHT WILL NO LONGER BE ON. THE ENGINE WILL RESTART, OR NOT RESTART, BUT EVENTUALLY IT WILL RESTART. THEN FAILURE AGAIN. IT STARTED MARCH 1 AND CONTINUES. ALL ELSE APPEARS TO BE FUNCTIONING FINE. I BELIEVE IT IS THE CAMSHAFT POSITION SENSOR. I HAVE NOT YET VERIFIED THIS WITH A MECHANIC, BUT IF THIS IS THE PROBLEM A FORD PART WILL BE BOUGHT AND IT WILL BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187596April 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT AFTER THE DEALER REPLACED THE SPARK PLUGS THE ENGINE SHOT THE SPARK PLUGS OUT OF THE ENGINE BLOCK 15,000 MILES LATER. EVERYTIME THE CONTACT HAS THE PLUGS REPLACED THE VEHICLE CONTINUED TO SHOOT OUT THE SPARK PLUGS. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER, WHO STATED THAT THE ENGINE HEADS NEED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGE WERE 131,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177026December 26, 2006
ENGINE AND ENGINE COOLING
THE VEHICLE IN QUESTION WAS PURCHASED USED WITH 82,000 SHOWING ON THE ODOMETER. I OWNED THE VEHICLE FOR 2 1/2 MONTHS PRIOR TO THIS ENGINE ISSUE. LEFT FOR WORK ON THE MORNING OF DEC. 20 2006. I AM AN IN HOME SERVICE PLUMBER. APPROACH. 1:30 PM ON THE AFOREMENTIONED DAY, I STARTED MY VEHICLE TO LEAVE ONE JOB AND PROCEED TO ANOTHER, AND UPON STARTING THE VEHICLE, HEARD A VERY LOUD POP, FOLLOWED BY A CONTINUOUS EXHAUST LEAK TYPE SOUND. UPON FURTHER VISUAL INVESTIGATION, I DISCOVERED THAT A SPARK PLUG WAS LAYING ON TOP OF THE MANIFOLD AND THE NUMBER 2 CYLINDER COIL PAK WAS DISTORTED AND PULLED AWAY FROM IT'S ATTACHED POSITION OVER THAT CYLINDER. THE FAILURE WAS THE PLUG EJECTING OUT OF THE CYLINDER HEAD ( PER DEALER ) AND THE CONSEQUENCES ARE MISSED DAYS OF EMPLOYMENT UNTIL THE VEHICLE IS REPAIRED. THE REPAIR WILL COST ME AROUND 4800,00, NEW CYLINDER HEAD PLUS LABOR TO INSTALL. VEHICLE IS AN E- 350 CARGO 2002. 5.4 TRITON. I WAS UNEMPLOYED 7 MONTHS PRIOR TO THIS VEHICLE PURCHASE. THE NEW JOB I HAVE REQUIRES ME TO PURCHASE A SERVICE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161931July 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD E-350 WITH 5.4 TRITON V-8 IN HVAC SERVICE TRUCK. BLEW SPARK PLUG OUT OF # 7 CYLINDER @ 92,000 MILES ON 5/15/06. LOST DAY OF WORK TO MAKE REPAIRS ON TRUCK , REPAIR PARTS $130.00 ON 6/22/06 BLEW SPARK PLUG OUT OF #2 CYLINDER. PUT TRUCK DOWN FOR 2 DAYS WHILE REPAIRS WERE MADE. I HAD ALL PLUGS REMOVED 4 OF THE REMAINING INCLUDING #2 WERE BAD. THAT'S 5 OF 8 THAT THE THREADS WERE COMPROMISED . ALL OF THESE WERE FACTORY INSTALLED ORIGINAL PLUGS. I HAD THE REPAIR SHOP INSTALL REPAIR SLEEVES IN ALL THE PLUG HOLES. THE TERRIBLE PART OF ALL OF THIS IS THAT I MAY HAVE BEEN LUCKY. I DIDN'T HAVE TO REMOVE THE HEADS , IF THE HEAD IS DAMAGED BEYOND REPAIR THE ONLY RECOURSE IS TO REPLACE IT,NOT USUALLY A REAL MAJOR JOB. BUT THANKS TO FORDS ENGINEERS THE ONLY WAY TO REPLACE THE HEADS IS TO REMOVE THE COMPLETE CAB. IN A PICKUP IT'S TOUGH IN A VAN WHO ARE THEY KIDDING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156640May 2, 2006
STRUCTURE:FRAME AND MEMBERS
2002 F-350 4X4 PICKUP FRAME WELD CRACKING JUST IN FRONT OF FRONT LEAF SPRING, WHERE FRAME IS JOINED, HAS RIVETS AND WELD. BIG-BRAND TIRE CO. HAS FOUND 6 VEHICALES SAME PROBLEM, NOT ALL WERE TRUCKS. THEY SHOWED PROBLEM TO ME, AND I HAVE FOUND SAME PROBLEM ON OTHER TRUCKS OF FRIENDS. YOU CAN HERE THE FRAME MAKING SOUNDS GOING DOWN THE ROAD. I HAVE NOT CONTACTED LOCAL DEALER VISTA FORD IN OXNARD YET, WAITING TO HERE FROM YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151839March 5, 2006
ENGINE AND ENGINE COOLING
FORD E350 5.4L TRINTON ENGINE BLEW OUT SPARK PLUG. IT HAPPENED WHEN I RESUMED DRIVING AFTER STOPPING AT A RED LIGHT. RESEARCHED THIS OUT AND FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS ON THE INTERNET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129774July 22, 2005
ELECTRICAL SYSTEM:IGNITION
I WAS DRIVING MY VAN WHEN A VERY LOUD EXPLOSION OCCURED. PULL OVER TO SIDE OF ROAD AND SHUT OFF VAN. EXITED VAN AND SMELLED A STRONG GASOLINE ODOR. OPEN HOOD AND FOUND A SPARK PLUG & COIL LAYING ON TOP OF ENGINE! THE SPARK PLUG JUST EXPLODED OUT. THIS VAN WAS TAKEN TO DEALER AND THE "HEAVY" TECH SAID THAT THIS HAS HAPPEN BEFORE, BECAUSE OF LACK OF THREADS ON ENGINE HEAD FOUR TO BE EXACT. FORD RECOMENDS THAT THE PLUG BE CHANGE AT 100,000 MILES. THIS E350 VAN HAS 77,000 MILES ON IT WITH THE ORIGINAL PLUGS STILL IN IT. FORD HAS NO CURRENT RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129129July 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 FORD E 350 MOTORHOME BRAKES FAILED WHILE TRYING TO AVOID A COLLISION.***NO ANSWER REQUIRED***. *MR WHILE BRAKING THE PEDAL WENT ALL THE WAY TO THE FLOOR. IT TURNED OUT THAT THE ANTILOCK BRAKING HYDRAULIC CONTROL UNIT CAUSED THE TOTAL FAILURE OF BOTH BRAKING CIRCUITS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121297June 24, 2005
SUSPENSION:FRONT
CONSUMER STATES: CRACK IN RIGHT FRONT SPRING TOWER, STRESS DEFECTIVE MATERIAL.*AK *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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