Ford Crown Victoria Complaints (2008)

50 consumer complaints on file.

#10855494April 14, 2016
VEHICLE SPEED CONTROL
TWICE NOW WHILE SLOWING FOR AN INTERSECTION SOON AFTER VEHICLE START, THE VEHICLE GAS TRIED TO SURGE FORWARD WHILE BRAKES HAVE E BEEN APPLIED. THE CAR TRIED TO REV UP TO 5000RPM. UPON MANAGING TO STOP CAR, I PUT IT IN NEUTRAL , IT REVVED TO 5000RPM THEN SUDDENLY DROPPED BACK TO IDLE. BOTH TIMES HAVE NEARLY ENDED UP IN VEHICLE GOING THROUGH INTERSECTIONS. CAR DROVE NORMALLY AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850226March 17, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE WAS STOPPED AND PLACED INTO THE PARK POSITION AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785543October 23, 2015
STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) WAS PERFORMED, BUT THE FAILURE RECURRED. THE CONTACT HEARD A LOUD POPPING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE STEERING WHEEL LOWER SHAFT SEPARATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,567. UPDATED 02/10/16*LJ UPDATED 05/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760845September 1, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND APPROACHED A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD. AS A RESULT, THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO AN ELECTRIC POLE. THE FRONT AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,446.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10669252December 31, 2014
SUSPENSION:FRONT:WHEEL BEARING, STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE UPPER AND LOWER BEARINGS SEPARATED FROM THE VEHCLE, CAUSING THE POWER STEERING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660688November 24, 2014
STEERING, SERVICE BRAKES, POWER TRAIN
UNMARKED POLICE CROWN VICTORIA SEDAN TRAVELING IN LEFT LANE OF 4-LANE, GRASS MEDIAN-SEPARATED HIGHWAY WITH POSTED SPEED LIMIT 55 MPH. POLICE OFFICER DRIVER DECEASED IN CRASH. WITNESSES REPORT: AFTER ENTERING HIGHWAY, VEHICLE ACCELERATED TO HIGH RATE OF SPEED; IN VICINITY POLICE MEDIAN TURNAROUND, POLICE STROBE LIGHTS WENT ON; VEHICLE STARTED WOBBLING AND MOVING GRADUALLY TO LEFT IN STRAIGHT PATH. EVENT DATA RECORDER INDICATED BRAKES APPLIED AND VEHICLE SLOWED BEFORE COLLIDING WITH CONCRETE BRIDGE UNDERPASS ABUTMENT. SMALL GRASS FIRE EXTINGUISHED AROUND FRONT-END OF VEHICLE. CURSORY VEHICLE EXAMINATION ON 09/15/11 REPORTS: AIRBAG DEPLOYED, SEAT BELT LOCKED UP DUE TO IMPACT, UNABLE TO CHECK BRAKE PEDAL, UNABLE TO CHECK FRONT BRAKES, AND BAD STEERING (NO FURTHER DETAILS ON CONDITION STEERING PARTS). *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10637557September 19, 2014
AIR BAGS
I WAS A PASSENGER IN THE ABOVE VEHICLE. ON 02/07/2013 THE CAR HYDRO PLANED FROM THE ROAD AND THE DRIVER LOST CONTROL OF THE CAR. IT BEGAN SPINNING AROUND AND LEFT THE ROAD, THE CAR HIT A FENCE AND TWIRLED AROUND AND SLAMMED REAR END FIRST INTO A POLE. THE IMPACT WAS SO HARD IT CAUSED THE FRONT SEATS TO BREAK AND WE BOTH FELL BACK INTO THE BACK OF CAR. THE REAR WINDOW SHATTERED AND GLASS FLEW INSIDE THE ENTIRE CAR. THE TRUNK WAS CRAMMED INTO THE BACK SEAT. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF IMPACT. THE WHOLE DASH AND CONSOLE FELL DOWN INTO OUT LAPS AND THE STEREO EJECTED FROM THE DASH AND FLEW INTO THE BACK OF THE CAR. A FOREIGN OBJECT CUT ME ON THE RIGHT SIDE OF MY FACE AROUND MY EAR WHICH CAUSE ME TO REQUIRE STITCHES AND LEFT ME WITH SLIGHT NERVE DAMAGE AND SLIGHT JAW PARALYSIS OF THE RIGHT SIDE OF MY FACE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10625822August 17, 2014
STEERING
CORRECTED DESCRIPTION FOR COMPLAINT 10618222: DRIVING ON HIGHWAY AT 70 M.P.H., NOTICED INCREASING "PLAY" IN STEERING WHEEL; STOPPED AT REST AREA. WHEN READY TO LEAVE, STARTED TO BACK OUT AND TURNED STEERING WHEEL LESS THAN 1/2 TURN TO THE LEFT. I HEARD/FELT SOMETHING "POP," AT WHICH POINT THE STEERING WHEEL WOULD SPIN FREELY AND NO LONGER AFFECTED THE FRONT WHEELS--COMPLETE LOSS OF STEERING CONTROL. HAD CAR TOWED TO A FORD DEALER, WHO CONFIRMED THE STEERING COLUMN HAD BROKEN COMPONENTS. THE DEALER ALSO NOTED THAT THIS VEHICLE HAD PREVIOUSLY RECEIVED REPAIRS TO THE STEERING UNDER FORD RECALL 13S08. FORD DEALER STATED THEY HAD CONTACTED FORD MOTOR COMPANY ABOUT COVERING ALL OR PART OF THE REPAIR, BUT "CORPORATE HAD REFUSED." THE EXPENSIVE REPAIR ($1,093.60) WAS ALL MINE. CAN 'T HELP BUT WONDER IF THE RECALL REPAIR WENT FAR ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579097April 11, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ROARING NOISE EMITTED UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH FRONT WHEEL BEARINGS AND HUB ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V270000 (SUSPENSION) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 07/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559533January 12, 2014
STEERING
VEHICLE SUDDENLY JERKED TO THE LEFT CAUSING IT TO FLIP OVER AND DAMAGING TWO UTILITY POLES AND BRINGING DOWN POWER LINES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10549941October 29, 2013
STEERING
TL* THE CONTACT OWNS 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF STEERING CONTROL. THE CONTACT THEN UNEXPECTEDLY CRASHED INTO ANOTHER VEHICLE. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK AND BODY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO CENTER FOR INVESTIGATION. THREE WEEKS AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10532459July 29, 2013
STEERING
NOTE: THIS IS A POLICE CAR. OFFICER WAS DRIVING APPROXIMATELY 40MPH WHEN SUDDENLY, WITHOUT WARNING, THE STEERING WHEEL HAD A LOT OF PLAY IN IT, WHICH BECAME MORE APPARENT WHEN THE STEERING WHEEL DID A COMPLETE 360 DEGREE TURN WHILE THE VEHICLE KEPT GOING STRAIGHT. HE WAS ABLE TO TURN THE WHEEL HARD ENOUGH AT THE LAST SECOND AND LANDED ONTO A HOMEOWNERS DRIVEWAY. UNIT WAS TOWED TO THE FLEET DEPARTMENT WHERE THE UNIT IS BASED. OFFICER DID NOT HAVE ANY WARNING THAT THIS WAS ABOUT TO HAPPEN, NO POPPING, GRINDING OR HARD STEERING PRIOR TO THE EVENT. I AM THE LEAD FLEET TECHNICIAN, ASE MASTER AND ADVANCED CERTIFIED & 30 YEARS EXPERIENCE. FINDINGS UPON INSPECTION: I FOUND THE SPLINED STEERING SHAFTS IN THE COLUMN HAD SEPARATED AND THE LIGHT GREEN PLASTIC BUSHING AT THE LOWER SECTION OF THE COLUMN WAS BROKEN, THE SPLINED BLACK HARD PLASTIC ON THE SPLINED SHAFT WAS CHEWED UP ON THE END (UNKNOWN IF THESE OCCURRED AFTER SHAFT SEPARATION). AFTER INSPECTION, THE COLUMN WAS REASSEMBLED AND BENCH TESTED. NO PROBLEM WAS NOTED. NO VISIBLE CRACKS, ABNORMAL WEAR OR LOOSENESS NOTED. NEW FORD STEERING COLUMN AND CLOCK-SPRING INSTALLED, ALIGNMENT AND UNIT WAS PUT BACK IN SERVICE. THE FAULTY COLUMN IS ON HAND. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10479893October 12, 2012
STEERING
ON WEDNESDAY, OCTOBER 10 AT APPROXIMATELY 3:45 PM TROOPER WAS TRAVELING ON RESERVOIR AVENUE IN THE CITY OF CRANSTON. AS THE TROOPER APPROACHED THE ON-RAMP FOR ROUTE 10 SOUTH HE ATTEMPTED TO TURN ONTO THE RAMP. AS HE DID SO HE HEARD A LOUD SNAP AND THE STEERING WHEEL KEPT TURNING WITHOUT TURNING THE FRONT WHEELS. HE APPLIED THE BRAKES AND WENT UP ONTO THE CURBING NEXT TO THE RAMP. WHEN HE CAME TO A STOP THE HORN WAS SOUNDING AND THE LIGHTS AND SIREN WERE ALSO GOING ON AND OFF. THE CRUISER IN QUESTION IS A 2008 AND HAD NOT EXPERIENCED ANY SERIOUS PROBLEMS UNTIL THIS. IT WAS TOWED TO TASCA FORD AND THEY ADVISED THAT THE STEERING COLUMN HAD SNAPPED AND AFFECTED THE WIRING IN THE VEHICLE. THE VEHICLE IS CURRENTLY AT TASCA AWAITING REPAIRS. THANK YOU FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478030October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478034October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478045October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478047October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477192September 26, 2012
STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THE VEHICLE BUT INSTEAD, HEARD A LOUD NOISE AS THE WHEEL BEGAN TO MOVE INDEPENDENTLY. THE VEHICLE WAS TOWED TO A REPAIR SHOP FOR INSPECTION WHERE THEY STATED THAT THE STEERING COLUMN HAD BECOME DISASSEMBLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475954September 19, 2012
POWER TRAIN, STEERING
DRIVER FELT RESISTANCE IN STEERING AND HEARD NOISE UNDER DASH. DROVE CAR FOR SOME UNTIL IT WOULD NOT SHIFT INTO PARK THEN BROUGHT IN FOR SERVICE. TECHNICIAN EXAMINING VEHICLE NOTICED SMALL PLASTIC PARTS ON FLOOR UNDER STEERING COLUMN AND FOUND THE LOWER BUSHING OUT OF TUBE. STEERING SHAFT WAS STILL CONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471184August 16, 2012
STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE STEERING KNUCKLE AND THE ENGINE COMPARTMENT WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PLASTIC OF THE STEERING KNUCKLE WAS DEFECTIVE AND OFFERED TO REPLACE THE PLASTIC WITH A RUBBER BAND. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE WAS 98,000 AND THE CURRENT MILEAGE WAS 106.000. *UPDATE SUBMITTED...I AM A DEPUTY SHERIFF AND ON THE DATE OF THIS INCIDENT, I WAS TRAVELING AT 15 MPH. I NOTICED A GRANULAR FEELING IN THE STEERING COLUMN AND THE STEERING WHEEL HAD NO RESISTANCE. THE STEERING COLUMN WHEEL COULD BE SPUN CONTINUOUSLY IN EITHER DIRECTION WITHOUT AFFECTING THE VEHICLES DIRECTION. THIS IS A VERY DANGEROUS SITUATION AND COULD'VE BEEN DEADLY FOR ME AND OTHERS ON THE ROAD THAT DAY IF MY SPEED WAS FASTER THAN WHAT IT WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Crown Victoria