Ford Contour Complaints

3,154 consumer complaints on file.

#758722February 27, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
ALL FOUR STUDS ON RIGHT FRONT TIRE, SHEARED OFF. RESULTING IN LOSS OF CONTROL OF VEHICLE AND TIRE TRAVELING LOOSE THROUGH TRAFFIC. TIRE COMPLETELY DESTROYED FRONT FENDER AND ROTOR ASSEMBLY WAS BROKEN WHEN CAR CAME CRASHING DOWN ONTO IT. STUDS SHOWED NO SIGNS THAT THEY HADN'T BEEN TIGHTENED TO SPECS. (ROUNDED OUT STUD HOLES ON RIMS OR ROUNDED OUT THREADS.) COMPLETE SIMUALTANOUS STUD FAILURE ON ALL FOUR STUDS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758637February 26, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ACCORDING TO NEWS GROUPS ON THE INTERNET, THOUSANDS OF FORD WATER PUMPS HAVE FAILED PREMATURELY BUT SO FAR NO RECALL. THIS SEEMS TO BE WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758686February 26, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I RECEIVED A CARD THAT SAID: DANGER, THE FORD THAT YOU ARE DRIVING IS INVOLVED IN A PRODUCT SAFETY CAMPAIGN #99525 AND NEEDS IMMEDIATE ATTENTION. WHAT IS THE SAFETY CAMPAIGN ABOUT? WE BOUGHT THIS VEHICLE USED AND THE ORIGINAL CAR DEALER IS IN ANOTHER STATE. WHAT IS WRONG WITH THE CAR?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004507February 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
A FAULTY OXYGEN SENSOR NEEDED TO BE REPLACED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758345February 17, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY
SAID CAR HAD DEFECTS ALMOST AS SOON AS WE PURCHASED IT, WE NOTICED IT HAD 2 DIFFERENT EMBLAMS ON THE FENDERS AND THEY HAD TO RUN THE VIN# SO THEY COULD FIND OUT WHICH IT WAS. THE CAR STARTED LEAKING WITHIN 6 MONTHS OF PURCHASE, THEY WORKED ON IT 3 TIMES TO NO PREVAIL(STILL LEAKS) THE DASH HAS BOWED UP AT THE WINDSHIELD AND AT THE PANEL BEHIND THE STEERING WHEEL, INSTRUMENT PANEL HAS SMOKED UP, HEATER SWITCH ONLY WORKS ON HIGH SETTING, PASS. SIDE FRONT WINDOW FELL OUT OF DOOR TRACK WHILE GOING DOWN THE HIGHWAY, SPEAKER BUSTED, CARPET RUINED BECAUSE OF LEAKS. BLANCETTS HAD ALL OF THESE PARTS ORDERED FOR OVER 6 MONTHS AND THEY STILL DID NOT GET ALL OF THEM IN, AN D FORD MOTOR COMPANY HAS CLOSED THEM DOWN. I DON'T KNOW THE SPECIFICS OF THE REASONS FOR CLOSING THEM, BUT THEY HAD TROUBLE ONCE OR TWICE WITH GETTING CARS AND TRUCKS WITH MILEAGE ROLLBACK PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004015February 13, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING THE TEMPERTURE GAUGE INDICATED THE VEHICLE WAS OVER HEATING AND THE VEHICLE BEGAN TO SMELL LIKE SMOKE, AFTER INSPECTION OF THE VEHICLE CONSUMER NOTICE THAT THE ENGINE FAN WAS ON FIRE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758159February 13, 2002
SEATS
THIS PRETAINS TO THE DRIVER'S SEAT. THE REINFORCING BAR ATTACHED TO THE REAR, UNDERSIDE OF THE SEAT PAN HAS SNAPPED. THIS BAR CONNECTS THE SEAT PAN BOTTOM TO THE SEAT TRACKS. THE BROKEN BAR IS ALLOWING THE SEAT TO MOVE FROM SIDE TO SIDE. THE SEAT AND TRACK ASSEMBLY APPEARS TO BE LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758181February 13, 2002
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MOTOR MOUNTS HAVE BEEN REPLACED CAR BROKE DOWN AGAIN 8/26 DEALERSHIP DID NOT REPAIR CORRECTLY AND THEN MY ENGINE BLEW UP BEFORE I LEFT TOWN. THEY REPALCED ENGINE AND NOW I HAVE TO REPLACE MOTOR MOUNTS AGAIN. I AM VERY UNHAPPY WITH ALL THESE ISSUES AND THE SERVICE I HAVE REC. MIRACLE FORD HAS NOT REIMBURSED ME FOR ITEMS THEY PROMISED, NOR HAVE THEY SENT ME INFORMATION I REQUESTED SINCE SEPTEMBER. HOW CAN A CAR KEEP HAVING MOTOR MOUNTS REPLACED. THIS SOUNDS LIKE A DEFECT. I HAVE RECORDS OF TAKING MY CAR IN FROM THE BEGINNING WITH THE SAME ISSUES THAT I AM FACING AGAIN TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003934February 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED VEHICLE STALLS WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005838February 11, 2002
TIRES
ONLY 17,000 MILES ON MY CAR & THE TIRES NEED TO BE REPLACED ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005210February 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003890February 11, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER STATED THE HEATER CORE IS INOPERATIVE, WILL NOT BLOW OUT HEAT, TOOK VEHICLE TO DEALER, AND REPAIRED IT, BUT PROBLEM STILL EXISTS. THIRD TIME THAT PROBLEM HAS OCCURRED, THE PROBLEM IS WITH THE HEATER / AIR CONDITIONER BLOWER SWITCH ONLY OPERATES ON HIGH SPEED. * JG *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758060February 11, 2002
SEATS:FRONT ASSEMBLY:RECLINER
SEAT WAS REPAIRED BECAUSE OF SQUEAKS AND BROKEN STABILIZER BAR UNDER THE SEAT BASE. SEAT WAS STABILE AFTER REPAIR WITH NO MORE SQUEAKS. I GOT INTO THE CAR TODAY, AND AS I TURNED TO GRAB MY SEATBELT, THE SEAT BACK SUDDENLY GAVE WAY. I CAN NO LONGER USE THE BACK OF THE SEAT TO SUPPORT MYSELF WHILE DRIVING. THE CONTOUR IS BEING TAKEN TO SMITH-CAIRNS FORD ON 2/11/2002 FOR REPAIRS. I AM NOT GOING TO PAY FOR THE REPAIRS BECASUE I THINK THAT FORD SHOUD CONSIDER THIS A SAFETY DEFECT. I HAVE NEVER HAD A CAR, ONLY 4 YEARS OLD WITH 76,000 MILES AND HAVE A PROBLEM LIKE THIS WITH THE SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758049February 10, 2002
STRUCTURE:BODY:DOOR
DOOR LOCKS 100% ELECTRONIC; MAY BE TRAPPED IN CAR IF POWER FAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003728February 7, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DASHBOARD IS COMING UP, AND DEFROSTER DOES NOT WORK PROPERLY. ALSO, THERE ARE BUBBLES ON DASHBOARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003753February 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION GEARS STICK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003757February 7, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING WATER PUMP SHUT DOWN, AND TRANSMISSION VIBRATED WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003590February 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DRIVER WAS TRAVELING AT 30 MPH WHEN ANOTHER DRIVER CROSSED IN FRONT OF CONSUMER, CONSUMER HIT THE BRAKES, AND REAR OF VEHICLE HYDROPLANED AND FLIPPED OVEDR 3 TIMES. TOOK VEHICLE TO DEALER, AND THEY STATED THAT THE PCV WAS DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#757832February 5, 2002
SUSPENSION:FRONT, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757724February 4, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DEALER REFUSES TO REPAIR VEHICLE UNDER SAFETY LIABILITY. CLAIMS NOT UNDER WARRANTY >50K MILES. THE SEAT BELT IN A CAR SHOULD NEVER FAIL, THE DRIVER'S SIDE SEAT BELTS DO NOT LATCH, THE RED RELEASE BUTTON DOESN'T MOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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