Ford Contour Complaints
3,154 consumer complaints on file.
- #764775July 26, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REFUSED TO TAKE RESPONSIBILITY. THIS WAS A FIRE AND DEATH WAITING TO HAPPEN. PLEASE CONTACT ME REGARDING THIS CLAIM.. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #566836July 24, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. ONE DAY THE VEHICLE STALLED 12 TIMES. THE ENGINE LIGHT HAS BEEN ILLUMINATED SINCE PURCHASED. NLM THE VEHICLE STALLED THE SECOND DAY THE CONSUMER EVER DROVE IT. THE BLOWER ON THE A/C AND HEATER FAILED. ON ONE OCCASION THE VEHICLE WOULDN'T START. IT TURNED OUT THE PROBLEM WAS WITH THE ALARM SYSTEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764619July 23, 2002ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TURN SIGNAL ELECTRICAL HARNESS MALFUNCTION, NO 4-WAY OR TURN SIGNAL AT ALL. REPLACED WITH ANOTHER ELECTRICAL HARNESS, WORKED FOR ABOUT 3 WEEKS THEN MALFUNCTIONED AGAIN, THIS TIME LEFT TURN SIGNAL INOP AT THE HARNESS(SOMETIMES IT WORKS, SOMETIMES IT DOESN'T.)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014498July 23, 2002ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THERE IS SMOKE , AND VEHICLE CUTS OFF, WHICH IS CAUSED BY VEHICLE OVERHEATING, AND HEAD GASKET FAILING. CONTACTED DEALERSHIP.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014450July 22, 2002ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEATS
WHILE DRIVING DRIVER'S SIDE SEAT CAME LOOSE AND FELL INTO THE FLOOR OF VEHICLE, ALMOST CAUSED AN ACCIDENT, CONSUMER STATED THE FRAME OF THE SEAT WAS CRTACKED. *AK THE RECALL (99B23) ON THE WATER PUMP EXPIRED BECAUSE THE DEALER WAS BOOKED UP SEVERAL TIMES AND THE CONSUMER WAS UNABLE TO LEAVE THE VEHICLE AT THE DEALER. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764403July 18, 2002ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE ORIGINAL WATER PUMP ON THIS ENGINE HAS A PLASTIC IMPELLER WHICH IS PRONE TO FAILURE. I HAVE TALKED TO SEVERAL OWNERS OF THIS SAME CAR WHO EXPERIENCED THIS IDENTICAL PROBLEM. I BELIEVE THE WATER PUMP DESIGN IS DEFECTIVE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014146July 17, 2002UNKNOWN OR OTHER
NHTSA RECALL 01 F 139 000/INSTRUMENT PANEL: RECALL REPAIRS WERE A FAILURE, INSTRUMENT PANEL INSTALLED HAS STARTED TO WARP. REPAIRS WERE DONE AT PIERCE FORD MERCURY DEALER IN SHELBYVILLE, KY. PHONE # 502/633-4535.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764374July 17, 2002ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THIS CAR IS ONLY 6 YEARS OLD. HAS HAD CATALYTIC CONVERTER FAILURE IN 2000. EXTENDED WARRANTY EXPIRED AT 87,750 MILES, 1,250 MILES AGO. CONTACTED FORD MOTOR CO. AND WAS TOLD THEY WOULD NOT STAND BEHIND THIS DEFECT. I WAS HOPING YOU COULD HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014089July 17, 2002VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE OVERHEATED AND MELTED THE POSITIVE TEMPERATURE INDICATOR DEVICE. FAN MOTOR BEARINGS WERE TOO TIGHT. PLEASE PROVIDE ANY INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013998July 16, 2002ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HAVING PROBLEMS WITH WIRING HARNESS. THIS COULD CAUSE A FIRE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014045July 16, 2002FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL WAS LEAKING ON THE GROUND DUE TO A CRACK IN SEAMS OF GAS TANK. CONSUMER IS CONCERNED THAT A FIRE CAN START. *AK DEALER FOUND LEAK AT FUEL TANK AND REPLACED. CONSUMER FEELS FUEL TANK IS DEFECTIVE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013924July 15, 2002POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED IT STARTED ON IT OWN WITHOUT KEYS BEING IN IGNITION. HAD TO REMOVE BATTERY CABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013769July 11, 2002ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FAILURE IN WIRING HARNESS RESULTED IN WIRES OVERHEATING, DAMAGING WIRING HARNESS. FORD CUSTOMER RELATIONS ARE NEGLECTING SERVICE BASED ON A LETTER FROM THEM WITH A MILEAGE RESTRICTION OF 100,000 MILES. PLEASE DESCRIBE DETAILS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013641July 10, 2002POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
INTERMITTENTLY UNABLE TO SHIFT OUT OF PARK AFTER STARTING. DEALER NOTIFIED, AND UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013642July 10, 2002ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY IS TOO HOT WHEN REMOVING FROM IGNITION SWITCH. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013643July 10, 2002INTERIOR LIGHTING
ONGOING PROBLEM WITH COURTESY LIGHTS ON FRONT PASSENGER'S DOOR AND BOTH REAR DOORS ONLY COME ON INTERMITTENTLY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013644July 10, 2002UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD INTERMITTENTLY / MOMENTARILY COME ON AND REMAIN ON WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013510July 9, 2002ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HEARD A RATTLING SOUND UNDER THE HOOD, DEALER STATED ALL ENGINE MOUNTS BROKE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013555July 9, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER RECALL WAS COMPLETED PROBLEM RECCURRED AND CAUSED DAMAGE TO OTHER PARTS OF VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8013402July 8, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT HIGHWAY SPEED VEHICLE STARTED TO LOSE POWER. TOWED TO DEALER, DEALER STATED ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0