Ford Contour Complaints

3,154 consumer complaints on file.

#705312April 5, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FORD RECALLED FRONT COIL SPRINGS, BUT NOT THE BACK COIL SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544740March 31, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ILLUMINATE DRIVING SURFACE POORLY CAUSING POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705087March 30, 1999
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SEAT IS NOT FIRMLY ATTACHED TO THE FLOOR OF THE VEHICLE. THUS, THE SEATBACK ROCKS SLIGHTLY FROM SIDE TO SIDE DURING CORNERING, AND FROM FRONT TO BACK DURING ACCELERATION AND BRAKING. THE LOCAL FORD DEALER TOLD ME THAT THIS PROBLEM IS COMMON, AND CANNOT BE CURED. SPECIFICALLY, THE SERVICE ADVISOR TOLD ME THAT CERTAIN 'RIVETS' OR METAL FLANGES IN THE SEAT TRACK STRETCH OVER TIME AND CAUSE THE LOOSE FEELING OF THE SEAT BACK. REPLACING THE SEAT RAILS DOES NO GOOD, AS THE NEW PARTS ARE OF THE SAME DESIGN, AND EVENTUALLY BEGIN TO FAIL LIKE THE OEM PARTS. THIS MALFUNCTION OF THE SEAT IS A SERIOUS SAFETY CONCERN TO ME. HAVING THE SEATBACK DISLODGED DURING NORMAL DRIVING COULD CAUSE AN ACCIDENT. WHAT'S WORSE WOULD BE A SEATBACK FAILURE DURING AN ACCIDENT, POSSIBLY ALLOWING ME TO BE EJECTED FROM THE VEHICLE. MY ONLY RECOURSE IN THIS MATTER IS TO PURCHASE AFTERMARKET SEATS OF HIGHER QUALITY. SEATS FROM A MANUFACTURER SUCH AS RECARO OR CORBEAU COME WITH A SUBSTATIAL WARRANTY, AND ARE SURE TO BE MORE DURABLE AND SAFE THAN THE ORIGINAL EQUIPMENT. IN SUM, I WOULD LIKE TO SEE A SAFETY-ORIENTED RECALL OF ALL FORD PRODUCTS THAT HAVE THIS SEATBACK MALFUNCTION. SPECIFICALLY, I WOULD LIKE FORD TO REDESIGN A MORE DURABLE, SAFE SEAT MECHANISM AND RETROFIT ALL EXISTING CARS. AN ADDITIONAL NOTE - I AM A MEMBER OF THE FORD CONTOUR ENTHUSIASTS GROUP, AS WELL AS A FORD CONTOUR MAILING LIST RECIPIENT. OF THE 505 PEOPLE ON THE MAILING LIST, MANY HAVE HAD THE SAME SEATBACK FAILURES. I ENCOURAGE YOU TO CONTACT THE CONTOUR ENTHUSIASTS GROUP AT WWW.CONTOUR.ORG FOR MORE OWNER TESTIMONIALS. THANK YOU, TOM DISALVO. *AK ([email protected])
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548027March 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REPLACED DUE TO GRINDING AND SCRAPING, WAS ALSO REPLACED ONCE BY PREVIOUS OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705052March 29, 1999
SEATS
SEAT TRACK PROBLEM: SEAT TRACK "POPS" AND MOVES DURING CORNERING, WHICH DIRECTLY AFFECTS DRIVER'S POSITION AND STEERING; CAN CAUSE UNINTENTIONAL SWERVING WHILE CORNERING; SEAT TRACK HAS BEEN REPLACED 3 TIMES AND EACH REPLACEMENT HAS FAILED. FORD HAS NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705025March 28, 1999
SEATS
THE DRIVER'S SEAT ROCKS BACK AND FORTH AS IF THE ENTIRE UNIT IS LOOSE. I HAVE BEEN TOLD THAT IT MIGHT BE THE SYSTEM THAT MOUNTS THE SEAT TRACKS TO THE BOTTOM OF THE CAR. IF I HAVE A COLLISION AND THE SEAT TRACK BREAKS LOOSE WILL I BE PROTECTED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705033March 28, 1999
SEATS
LOOSE SEAT TRACK, I FEAR THAT IT MAY FAIL DURING CORNERING AND CAUSE A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705001March 27, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THIS IS THE THIRD TIME SINCE I BOUGHT THE CAR THAT THE ROTORS HAD WARPED, IT CAUSES THE STERRING WHEEL TO VIBRATE VOILENTLY ON THE FREEWAY. I HAVE FREIND THAT HAVE THE SAME PROBLEM WITH THE SAME CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705007March 27, 1999
SEATS
NO SUMMARY MENTIONE DFOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704992March 27, 1999
SEATS
THE SEAT TRACK OF THE CONTOUR ALLOWS THE SEAT TO ROCK BACK AND FORTH CONSIDERABLY, ESPECIALLY DURING BRAKING AND ACCELERATING. I HAVE NEVER EXPERIENCED A SEAT THAT ROCKED BACK AND FORTH LIKE THIS. SO I BROUGHT IT TO THE ATTENTION OF THE DEALER. THE DEALER CHECKED FOR PROBLEMS AND FOUD NONE. THE LOOSE SEAT PERSISTS AND WHEN I ASKED THE DEALER ABOUT IT AGAIN I WAS TOLD THAT IT IS 'NORMAL' FOR THE THE SEAT TO SEEM LOOSE AND ROCK BACK AND FORTH ON THIS CAR. THIS DOESNT SEEM RIGHT TO ME, IT IS VERY DISCONCERTING ESPECIALLY SINCE OVER TIME THE SEAT ROCKS MORE AND MORE. I AM CONCERNED THAT EVENTUALLY IT WILL COME LOOSE COMPLETELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704944March 26, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS HAD TO BE REPLACED. NOT COVERED BY WARRANTY. PROBLEM SIINCE PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704962March 26, 1999
SEATS:FRONT ASSEMBLY:RECLINER
SEAT MOVES/ROCKS BACK AND FORTH. SHIFTS LEFT AND RIGHT DURING VEHICLE TURNS AND STOPS. DISCONCERTING DURING DRIVING; WEAKENS PRECISION OF VEHICLE CONTROL. CONCERNED ABOUT FUTURE CONTINUED DEGRADATION OF SEAT TRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836113March 24, 1999
AIR BAGS:FRONTAL
DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED IN A VERY MINOR COLLISION, CAUSING THE OCCUPANT TO SUSTAIN INJURIES. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#704638March 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD A PROBLEM WITH VIBRATION IN MY CAR FROM WHEN I PICKED IT UP. I HAVE TO PUT IT IN NEUTRAL WHILE STOPPED IN ORDER TO KEEP THE STEERING WHEEL FROM SHAKING TERRIBLY. AFTER HAVING IT IN THE SERVICE DEPARTMENT SEVERAL TIMES, I WAS TOLD THAT IT WAS A PROBLEM WITH CONTOURS AND DID NOT PURSUE IT ANY FURTHER. I HAVE NOW BEEN TOLD THAT I NEED TO REPLACE THE HEAD GASKET ALONG WITH A REBUILT ENGINE. I CAN'T HELP BUT WONDER IF ALL THE VIBRATION IN THE CAR WEAKENED THE SEAL CAUSING LEAKING FROM THE HEAD GASKET. THIS CAR IS ONLY 4 YEARS OLD AND HAS 65,000 MILES, IS MAINTAINED PROPERLY AND HAS NORMAL WEAR AND TEAR. I'VE CONTACTED THE DEALERSHIP, FORD MOTORS, THE ATTORNEY GENERAL'S OFFICE FOR AUTO COMPLAINTS, WBZ CALL FOR ACTION, AND THE CENTER FOR AUTO SAFETY IN WASHINGTON, DC ON THIS MATTER. THE ONLY RECOURSE I HAVE SHORT OF HIRING AN ATTORNEY, IS TO FILE COMPLAINT FORMS, WHICH I HAVE DONE. I'M BEGINNING TO SEE A PATTERN BY FORD TO MAKE AN INFERIOR PRODUCT AND THEN NOT STAND BEHIND THEIR DEFECTS. I DON'T FEEL THIS IS FAIR TO THE CUSTOMER. THIS LITTLE REPAIR IS GOING TO COST ME $3000 (OF WHICH I DON'T HAVE) TO GET MY CAR BACK IN WORKING ORDER. IS THERE ANY HELP OUT THERE FOR CUSTOMERS LIKE ME OR IS IT "TOO BAD. YOU'RE STUCK WITH IT"?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544454March 18, 1999
AIR BAGS
AIR BAG LIGHT FLASHING BUT DEALER CANNOT LOCATE SHORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704522March 16, 1999
CHILD SEAT
WE HAVE A INFANT/TODDLER CAR SEAT THAT CANNOT BE PUT IN THE REAR FACING POSITION BECAUSE THE BACK SEATS ARE TOO ANGELED BACK.WE ALSO CAN'T HAVE SEAT IN MIDDLE BECAUSE THEN MY 9 YR OLD HAS TO SIT AGAINST THE DOOR.I AM NOW FORCED TO FACE MY BABY FORWARD IN HIS CARSEAT.HELP! THE CUP HOLDES NEXT TO GEARSHIFT LEAK INTO THE SHIFT COLUM AND CAUSE THE GEARSHIFT TO STICK. BROOKDALE FORD SAID IT WOULD COST ME $100 TO CLEAN IT FOR ME.THEY OFFERED NO HELP, THE LEAST THAT SHOULD BE DONE IS TO FIX IT SO NOTHING MORE CAN LEAK THROUGH THE HOLDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544387March 15, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
FUEL TANK REPLACED DUE TO RECALL NOTICE (#95S30), HOWEVER REPLACEMENT TANK FAILED DUE TO SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544307March 12, 1999
STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
POSSIBLE STEERING FAILURE RESULTED IN AN ACCIDENT/INJURY TO SEVERAL PEOPLE.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#835755March 12, 1999
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH VEHICLE WAS HIT BY A SEMI -TRUCK, AND THE DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835788March 12, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
RECALL 98S26. FLOOR LEVER IS NOT CORRECTLY INDICATING IN WHICH GEAR THE VEHICLE IS IN. PLASTIC PIECE AROUND LEVER HAS CRACKED. DEALER CONTACTED AND STATES VEHICLE DOES NOT COMPLY TO RECALL. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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