Fiat 500 Complaints

812 consumer complaints on file.

#11441646November 24, 2021
UNKNOWN OR OTHER
Fiat made their 500e vehicles (electric) and sold them off as a tax relief. Unfortunately, many who have purchased this vehicles are experiencing similar issues. The car dies and the main battery is dead (not the small battery that you can replace/charge - the big one). Upon calling Fiat, they said it was covered under warranty - BUT- there is one part that is crucial to the install and the part costs $7,000. Our car is not worth 7k. We bought it for 10k four years ago and it has depreciated value. When we appealed with Fiat - they would not budge. We filed a claim for loss damages and it goes denied - twice. This is a known problem - many insurance companies and mechanics do not know how to process electric vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441515November 23, 2021
POWER TRAIN, UNKNOWN OR OTHER
Transmission gear box. Having issues with shifting - 11/23/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440073November 10, 2021
ELECTRICAL SYSTEM
My 2017 Silver FIAT 500 pop has a defective miles odometer that flashes. The car was purchased from Tobin Fiat of Las Vegas on 8/21/2017. I test drove this car to my home for 3 days before buying it. On day 2 it starting flashing. I returned to the dealer, reported it and was told it would be repaired. I have over 40 Videos on my cel phone that prove its defective over a 4 year period. Most resent issues on, 10/30/21, 11/1/21, 11/10/21. All 3 parties have refused to fix, repair or replace what causes the flashing miles indicator in my car. They said it doesn't exist so there is nothing to fix. The car was sent to the Fiat dealership in Henderson for a few days and they said it didn't flash while there so Fiat, Chrysler and Tobin Fiat of Las Vegas saw it as a none issue or as a customer complaint about nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438712October 29, 2021
SERVICE BRAKES
FIAT 500E VEHICLE BRAKING BEHAVIOR IS UNEXPECTEDLY HARD, SUDDEN, OR UNPREDICTABLE UNTIL THE USER USES AN OBD SCAN TOOL WITH APPROPRIATE DIAGNOSTIC SOFTWARE- AND INITIATES BRAKE CONTROLLER SENSOR RE-CALIBRATION. THIS OPTION IS FOUND UNDER THE DIAGNOSTIC MENU UNDER: ABS>RENENERATIVE BRAKE CONTROLLER>ACTIVE DIAGNOSTICS, AND THEN SELECTING THE PROCEDURE TO START (RBC SENSOR CALIBRATION). ONLINE FORUM USERS (PLEASE SEE LINK BELOW) ARE CURRENTLY USING 3RD PARTY SOFTWARE, AT THEIR OWN EXPENSE, TO CORRECT THE BRAKING DEFICIENCY (APPROXIMATELY $49). MY PERSONAL VEHICLE WAS PURCHASED USED AND WAS EXHIBITING SUDDEN AND UNEXPECTED BRAKING ISSUES AT APPROXIMATELY 8,500 MILES; THIS IS IN MY OPINION A VERY LOW NUMBER OF MILES TO BE EXPERIENCING REGENERATE BRAKING AND CONTROL ISSUES. PLEASE REFERENCE THE ONGOING DISCUSSION THREAD AT FIAT 500E ONLINE FORUMS: HTTPS://WWW.FIAT500OWNERS.COM/THREADS/FIX-GRABBY-BRAKES-FOR-70.149282/#POST-1292483
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434137September 23, 2021
AIR BAGS
The airbag warning light comes on intermittently with nothing on the passenger seat and a message that says "airbag service required" also appears intermittently. Dealership was unable to diagnose ("never seen this issue before"}, escalated to STAR (STAR case 101975980). STAR could not diagnose and requested that the tech perform a teardown to try to figure out what was wrong. The dealership wanted to do this at my expense ($360 just to perform the tear down. Actual repair cost unknown.) I do not feel that a customer should have to cover the cost for a manufacturer to find out what is wrong with their vehicle when the error is something that they are not familiar with and cannot diagnose and was not caused by the owner, especially when it is related to safety equipment and the proper functioning of that equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433432September 18, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request: High voltage battery system, the vehicle is available for viewing. How was your safety or the safety of others put at risk?: Long time garage storage of vehicle and limited owners manual description on procedure to maintain high voltage battery during extended non use of vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center?: The problem has been reproduced and the vehicle is currently at a Fiat/Chrysler dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: The component is currently under inspection, the vehicle has been at the Fiat/Chrysler since 8/11/2021, it is now 9/18/2021. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Error message display on cluster stating HV battery unable to be charged. General Description: Fiat 500e parked in closed garage for a year after following Fiat's Vehicle Storage instructions instruction shown pages 321 & 322 of the owners manual for the Fiat's electrical system. Returned after one year found Fiat's electric system a car went in fail mode. The instructions are limited and do not long term issues of fire danger in a enclosed space like a garage and power outages or brown outs. Fiat will not honor the vehicles warranty as the milage is a 42,625 and the warranty is only good up to 40,000 miles. The California Lemon Law does not cover this as well as it's as well. I need help!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432632September 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While seated in my Car on09/03/2021 my vehicle instrument panels warning lights began to flicker and I would describe it as recycle. This occurred in another vehicle that was taken and towed , except for with that vehicle I jump started the vehicle and it restarted perfectly. I am not near the jump start cable, as I am leaving the country for school. I am currently trapped in a strange city. There are people who keep threatening to have the car towed, but I will be repairing the vehicle. the Battery is a Duracell ultra SL147H6M 12 VOLT SERIAL NUMBER 840821033760. The store was a Batteries plus in Los Angeles CA, the store owners were Hattian or East African , at the time it seems that I was the victim of a ubiquitous sexual harassment case, now being investigate. There are other elements to the circumstances as the car being altered possibly in transit by Car Max from Brooklyn Park Minnesota to Memphis Tennessee possibly by Hispanic individuals as the inventory from "Autozone" shows that the car was made in Mexico, not that it was not, it is just that I thought that the guys telling me this were doing so trying to entrap me, so that they could tow the car, that was what they bothered me about the entire time. Then all of the males were not Hispanic, some were other ethnicities, inc. Caucasian. The crime was online
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431825September 5, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I am a retired master certified automotive technician. Ever since I bought this 2015 Fiat 500e [it is battery electric] in 2017 with NO warning all kinds of trouble/service lights will go on as the car shuts down & stops as if it was thrown into Park, & most of the time it does this it is at highway speeds on crowded L.A. freeways, which has become very close to getting me killed several times I have taken it to local dealers for this problem since shortly after I bought it in 2017, long before the bumper to bumper warranty expired. Most of the time the dealer reads/clears the codes, then parks it in a back lot for days, weeks, & months, then after a while tells me it's done & I can pick it up, but normally within 100 miles the exact same thing happens so I have to take it back to the dealer. Most recently it did not even make it off the dealers lot before it did it. The latest dealer I have been taking it to for this problems, [5 times in a few months] clearly doesn't know the car or what they are doing & is now brazenly lying on repair orders. They have also been claiming it had no problems or trouble codes when I brought it in, after the service writer read & printed out dozens of codes, which they promised to give me a copy of but then refused to give to me. Because this is the exact same problem covered by previous recalls on this car I believe dealers have charged for services & doing recalls that they did not do, because I marked the parts & see NO indication they changed the parts required or did the procedures required to perform the services claimed. This car has had the exact same dangerous problems covered by the recalls since I bought it & I must now pay dealers to service it even though the propulsion system is under warranty. At this point I believe this is brazen dangerous widespread fraud with the factories participation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430952August 29, 2021
POWER TRAIN, SUSPENSION, AIR BAGS
I bought this car from a dealer in Fortville (Carlux) who said it had a clean history, this car was meant to be driven by my 17 year old to school, after driving it for 1 week she noticed weird sounds on turning and the engine being very loud and not responding to acceleration or deceleration, thankfully she made it back home safely, I then took it to my local mechanic who noticed major safety issues with the vehicle and on running the VIN number found out there are 2 safety recalls on it. Is there a law or regulation against the dealership that does that? It could have cost my child's life. Their address is: 222 W Broadway street, Fortville , IN 46040 and contact # is (317) 777 1931
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429832August 20, 2021
UNKNOWN OR OTHER
When driving at 60mph, the vehicle lost power and would not accelerate. I do not know why this happened. I was endangered due to the inability to control the speed of my car in traffic. I have recognized a recall that I am going to pursue with a dealer. There was no warning lights on. Oil level was good. Engine temperature was in the OK zone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425842July 21, 2021
POWER TRAIN
The car has two recalls for power train. In the past year and a half of owning the Fiat, the car’s power train has been stuck in park 3 times. The shift is unable to move out of park without being forced out manually. When the car is driven, it has to be manually removed from park to move and the dashboard goes blank. The car doesn’t show speed or gas amount. This is dangerous and can lead to crashes resulting in death. It is emotionally, mentally and financially exhausting having to do a $600+ repair every so often because the power train becomes damaged. This issue has caused me to lose lots of sleep and money since my car is my main source of transportation during this tough time. It is unreliable to its driver and the Fiat dealership has deemed it as okay to drive when it clearly is a safety hazard for drivers and pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423619July 6, 2021
POWER TRAIN
While driving it fails to switch gears.It gets stuck on first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419033May 30, 2021
POWER TRAIN, ELECTRICAL SYSTEM
2 Recalls R20 and S26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418124May 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
the problem is: I can not charging, light indicator is red plug , charger indicate (charging) I can not shift gear to D or R , just accept shift to P and N message warning : 1-service electric vehicle system , (yellow car) indicator lamp 2-service charging system (red plug) 3-service propulsion system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417912May 20, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2012 FIAT 500. The contact stated that the vehicle was parked, when she noticed there was a crack in the center of the windshield going towards the driver's side. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414165April 27, 2021
POWER TRAIN
DRIVING VEHICLE NEAR MY HOME ON A CITY STREET WENT TO SHIFT GEARS AND THE CLUTCH DID NOT FULLY DISENGAGE. HAD TO SHUT THE ENGINE OFF TO PUT IT IN SECOND GEAR TO GET BACK HOME. CONTACTED DEALERSHIP AND THEY TOLD ME THE S34 RECALL HAD BEEN COMPLETED WHEN THE VEHICLE HAD 20,000 MILES. THE VEHICLE NOW HAS 38,000 MILES AND IT IS EXHIBITING THE FAILED CLUTCH PRESSURE PLATE FINGERS. CHRYSLER CUSTOMER SERVICE BASICALLY TOLD ME THE RECALL WAS PERFORMED AND THE CLUTCH PEDAL LIMITER WAS INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406910April 7, 2021
POWER TRAIN
VEHICLE WAS ACTING A LITTLE STRANGE ON A TRIP TO THE STORE. I SAW SMOKE COMING FROM UNDER THE HOOD WHEN I PULLED INTO THE PARKING SPOT. UPON THIS HAPPENING THE CAR WOULD NOT GO BACK INTO GEAR. HAD IT TOWED TO A DEALERSHIP AND WAS INFORMED OF THE S34 RECALL ON THE CLUTCH. THE SPRING HAD FAILED CAUSING THE CLUTCH TO FAIL. THE RECALL FIX WAS COMPLETED AND WHEN I PICKED MY CAR UP I NOTICED IT WAS VERY HARD TO SHIFT INTO GEARS-BUT THOUGHT IT WAS DUE TO THE NEW CLUTCH. I WENT TO THE STORE AND WHEN I WENT TO LEAVE IT GRINDED SO LOUD WHEN I PUT IT IN REVERSE. I WAITED SO I COULD PULL FORWARD INSTEAD. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT MY TRANSMISSION WAS GOING OUT BUT WAS INSTRUCTED ON HOW TO JUST PUSH IT INTO GEAR THROUGH THE GRINDING UNTIL I COULD GET A NEW TRANSMISSION. THAT THE RECALL HAD NOTHING TO DO WITH THE TRANSMISSION ISSUE. I FOUND THIS ABSOLUTELY UNACCEPTABLE AND OPENED A CASE WITH FIAT-WHO IS STILL TRYING TO TELL ME THAT THE TWO ISSUES HAVE NOTHING TO DO WITH EACH OTHER. I AM ATTACHING DOCUMENTATION I HAVE FOUND THAT SHOWS FCA STATING THAT THE RECALL CAN CAUSE EXCESSIVE CLUTCH TRAVEL AND THAT OVER TIME CAUSE DAMAGE TO THE TRANSMISSION-LIMITING A DRIVER'S ABILITY TO CHANGE GEARS!!!!! I AM GETTING NOWHERE WITH THEM AND BASICALLY HAVE A HUNK OF METAL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399245March 5, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE WAS UNABLE SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO SOUTH MIAMI ALFA ROMEO FIAT (17220 S DIXIE HWY, MIAMI, FL 33157, (305) 305-3428) WHO WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED YET. THE VEHICLE WAS TOWED TO HER RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394973February 6, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
BEGAN LOSING CLUTCH, CLUTCH/BRAKE ASSEMBLY HAD THE 2 CONNECTING BOLTS BROKEN IN HALF. HAVE PICTURES. CLUTCH INTERLOCK ARRIVED BAD, BYPASSED IT; NOW THE POWER STEERING, ENGINE LIGHT AND EOS LIGHTS STAY ON. CAR ENGINE DIED THEN CRANKED UP ON ITS OWN WHILE DRIVING 60MPH STATING HIGH TEMP (PULL OVER, TURN ENGINE OFF) - HAD BEEN IN THE CAR LESS THAN 1 MINUTE, JUST LONG ENOUGH TO GET TO 60 ON THE HIGHWAY. NOW CLUTCH INTERLOCK, AND BRAKE INTERLOCK MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394511February 3, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK REAR DRIVER LIGHT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE LEFT LICENSE PLATE BULB WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ARRIGO FIAT WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 618-3160) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR LIGHTS ASSEMBLY TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE CONSUMER STATED THE REPAIR WOULD COST $475 AT THE DEALER. THE CONSUMER PURCHASED THE LICENSE PLATE BULBS AND PERSONALLY INSTALLED THE BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Fiat 500