Fiat 500 Complaints

812 consumer complaints on file.

#10986232May 17, 2017
POWER TRAIN
MY 2012 FIAT 500 WITH 36,298 MILES ON OD HAD CLUTCH FAILURE. I RECEIVED S34 RECALL FROM FIAT AND HAD RECALL WORK COMPLETE. I WAS TOLD THAT THE RECALLED PART COULD CAUSE WEAR ON CLUTCH PLATE AND THAT THE RECALL WAS CORRECTING THE ISSUE. THREE WEEKS LATER, I WAS AT A STOP LIGHT AND THE CLUTCH FELT FUNNY AND TRANSMISSION WAS STUCK IN FIRST GEAR. CAR WAS TOWED TO DEALER AND DIAGNOSTIC STATES THAT BEARING-CLUTCH RELEASE AND DISC & PRESSURE PLATE NEED REPLACEMENT. I WAS TOLD THAT THE RECALL HAD NO BEARING ON THE CLUTCH FAILURE..."IT'S NORMAL WEAR AND TEAR LIKE BRAKE PADS AND TIRES." I HAVE SPOKEN WITH MY SERVICE REP AND FIAT CUSTOMER SERVICE. I HAVE REPEATEDLY BEEN TOLD THE FAILURE IS A "WEAR AND TEAR ISSUE". I HAVE REPEATEDLY STATED THAT I UNDERSTAND THIS, BUT THE RECALLED PART WAS SAID BY BOTH THE SERVICE PROVIDER AND FIAT, TO CAUSE WEAR ON COMPONENT (WEAR AND TEAR) PARTS OF THE CLUTCH. I MAINTAIN THAT THE FAULTY PART HAS ACCELERATED WEAR AND TEAR ON THE CLUTCH ASSEMBLY AND THAT THE REPLACEMENT OF THE CLUTCH SHOULD BE COVERED BY FIAT. FIAT CUSTOMER SERVICE STATES THEY ARE INVESTIGATING MY CLAIM BUT I HAVE NOT HEARD BACK FROM THEM. AT THIS TIME, I AM HAVING TO PAY FOR THE $1200 REPAIR WHICH SEEMS TO HAVE BEEN CAUSED BY ACCELERATED WEAR AND TEAR DUE TO A DEFECTIVE, RECALLED PART. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986106May 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON SEVERAL OCCASIONS, MY CAR HAS SUDDENLY REVVED UP TO 6000 RPM, START JERKING AND REVVING UP; AND A RANDOM ERROR WILL POP UP ON THE DASH. WHEN THIS HAPPENS, IF YOU LET OFF OF THE BREAK THE CAR WILL AUTOMATICALLY SPEED UP TO 40 MPH WITHOUT PUSHING THE GAS PEDAL DOWN. SOMETIMES IT WILL HAPPEN WHILE DRIVING, AND SOMETIMES IT WILL START AS SOON AS THE CAR IS STARTED. IT DOESN'T MATTER WHAT KIND OF ROAD THE CAR IS ON. SOMETIMES THE CAR JUST JERKS AND DISPLAYS AN ERROR. THE MOST PREDOMINANT ERROR IS "ESC OFF NO HILL START". SOMETIMES IT SAYS "COOLANT TEMP HIGH". I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND EVERY TIME I DO THEY SAY THEY ARE UNABLE TO "RETRIEVE AN ACTIVE CODE OFF OF THE COMPUTER OR DUPLICATE THE PROBLEM." ONE TIME, THEY REPLACED THE COMPUTER IN THE CAR BECAUSE THEY READ HIGH VOLTAGE COMING OFF OF ONE OF THE CIRCUITS, BUT THE PROBLEM CONTINUED AFTER THAT. MY WIFE RECORDED A VIDEO ONCE WHERE IT COUNTED DOWN FROM 3 TO 1 AND THEN SUDDENLY REVVED UP. SHE ALSO SHOWED DIFFERENT VIDEOS THAT SHE HAD MADE OF IT AT DIFFERENT TIMES TO THE DEALERSHIP AND THEY JUST FLAT OUT SAID THEY DIDN'T KNOW WHAT WAS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985468May 12, 2017
UNKNOWN OR OTHER
"MANUAL TRANSAXLE CLUTCH PEDAL" THERE IS AN ONGOING RECALL THAT SINCE MAY 2016 HOWEVER PARTS WERE NOT AVAILABLE DEALER FINALLY INFORMED US PART WAS AVAILABLE AND SCHEDULED APPOINTMENT FOR 5/9/2017 AT 9AM. CAR WAS BEING DRIVEN TO APPOINTMENT WHEN CLUTCH FAILED TO DISENGAGE RESULTING IN CAR REARENDING CAR INFRONT OF IT AT SPEEDS BETWEEN 50 TO 60 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10984520May 9, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH COVER DIAPHRAGM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE VEHICLE DUE TO FATIGUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT SHE WOULD BE CONTACTED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 60,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983644May 5, 2017
ELECTRICAL SYSTEM
PLEASE SEE ATTACHED. THIS LETTER WAS SENT TO THE NTSB. THEY SENT US A FOLLOW-UP LETTER STATING THAT THE NHTSA WOULD NEED TO HANDLE THIS. THEY ALSO INDICATED THAT A COPY OF OUR LETTER WAS SENT TO THE EXECUTIVE SECRETARIAT ON 4/27/2017. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983762May 5, 2017
UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO A DEALERSHIP BECAUSE THE CLUTCH STOPPED WORKING. MY CAR IS STILL UNDER WARRANTY. AFTER MY CAR WAS TAKEN TO A DEALERSHIP, THEY TOLD ME THERE HAS BEEN A RECALL ON MY CAR INVOLVING CLUTCH AND THAT THEY WILL REPLACED IT. THEY ALSO SAID IT WILL BE COVERED UNDER THE WARRANTY. THE NEXT DAY THEY CALLED ME AND TOLD ME THAT THE CAR IS STILL NOT WORKING BECAUSE THE PRESSURE PLATE IS WORN OUT AND NEEDS TO BE REPLACED. HOWEVER, THEY SAID PRESSURE PLATE IS NOT COVERED UNDER THE WARRANTY AND I WILL HAVE TO PAY FOR THIS PART PLUS LABOR. I ASKED CUSTOMER SERVICE REPRESENTATIVE IF IT IS POSSIBLE THAT THE PRESSURE PLATE DAMAGE WAS CAUSED BY THE RECALLED CLUTCH AND HE STATED NO, IT IS NOT POSSIBLE. (I BOUGHT A BRAND NEW CAR 1 YEAR AND 4 MONTH AGO AND ONLY HAS 24,000 MILES). I ASKED FOR A WRITTEN LETTER STATING THAT THE PRESSURE PLATE DAMAGE COULDN'T HAVE BEEN CAUSED BY THE RECALLED CLUTCH AND THEY REFUSED TO PROVIDE ME WITH ANYTHING IN WRITING. AFTER RESEARCHING ABOUT THE RECALL, IT APPEARS TO ME THAT THE 2 RECALLED PARTS ARE DIRECTLY CONNECTED TO A PRESSURE PLATE AND THEREFORE, COULD AFFECTED PRESSURE PLATE. I AM SEEKING HELP IN MAKING FIAT RESPONSIBLE FOR THE DAMAGE CAUSED BY THE RECALL. I HAVE BEEN UNSUCCESSFUL TO GET ANY STRAIGHT ANSWERS FROM THEM. FURTHERMORE, THEY NEVER SENT ME A RECALLED NOTICE AND IF MY CAR HASN'T BROKEN DOWN IN THE MIDDLE OF THE ROAD I WOULD NOT HAVE EVEN KNOWN ABOUT THE RECALL. I WILL ATTACH REPAIR INFORMATION. THE CAR BROKE DOWN WHILE MY HUSBAND WAS DRIVING. HE WAS UNABLE TO PRESS ON THE CLUTCH OR SHIFT GEARS AND HAD TO PHYSICALLY PUSH THE CAR OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983330May 3, 2017
SEAT BELTS
THE BUCKLING MECHANISM IS JAMMED ON THE DRIVER'S SIDE CAUSING ME NOT TO BE ABLE TO BUCKLE THE SEAT BELT IN MY CAR. THE CAR "THINKS" THERE IS ALREADY A SEAT BELT BUCKLED. I AM USING THE PASSENGER SIDE BUCKLE FOR THE DRIVER'S BELT AT THIS TIME. IF I HAVE A PASSENGER, BOTH OF US CANNOT BE BUCKLED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980807April 26, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO DOWNSHIFT TO EXIT THE HIGHWAY, BUT THE VEHICLE DID NOT ENGAGE IN GEAR. THE VEHICLE LOST ACCELERATION AND WAS RUNNING VERY SLOWLY. THE CONTACT PULLED OVER TO THE SHOULDER AND NOTICED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE CONTACT NEVER RECEIVED ANY COMMUNICATION FROM THE MANUFACTURER. THE VEHICLE HAD BEEN AT THE DEALER FOR FIVE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10980843April 26, 2017
AIR BAGS, UNKNOWN OR OTHER
WE HAD A SEVERE ACCIDENT ON INTERSTATE 405 WHERE A LARGE SUV HIT US FROM BEHIND AT SPEED AND PUSHED US INTO A STATIONARY TRUCK. BOTH THE REAR AND FRONT OF THE CAR WERE SEVERELY DAMAGED. WE WERE MODERATELY INJURED. WERE GIVEN FIRST AID BY PARAMEDICS AND WE CHOSE NOT TO GO TO EMERGENCY AND GO TO URGENT CARE INSTEAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10979905April 22, 2017
POWER TRAIN
CLUTCH WEAR SEEMS TO BE EXCESSIVE FOR MILEAGE (25K) ON VEHICLE. CLUTCH IS SLIPPING AND PRESSURE PLATE, FORK, BEARING AND RELATED COMPONENTS ARE FAILING. ENGAGEMENT POINT VERY HIGH UP IN PEDAL TRAVEL. SOMETIMES SHIFTER GETS STUCK IN GEAR AND VERY DIFFICULT TO SHIFT GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979585April 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING, THE GEAR SHIFT BECAME STUCK IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972136April 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR CUTS OFF WHILE DRIVING OR BEING IDLED. I WOULD DRIVE IT IN THE CITY AND AFTER ABOUT 20-30 MINUTES OF DRIVING STOP AND GO. IT WOULD CUT OFF WHILE I'M STOPPED AT A LIGHT. THEN I WOULD PUT IT IN PARK AND IT WOULD RESTART. THEN AFTER THAT IT WOULD READ AS HIGH COOLANT. ALSO GOING UP STEEP HILLS IT WOULD CUT OFF WHEN I TURN IT AT THE TOP OF THE HILL AND READ NOTHING JUST COMPLETELY TURN OFF. I FINALLY GOT TO REPLICATE THE PROBLEM WITH FIAT SERVICE AND THEY ARE TRYING TO FIGURE OUT HOW TO STOP IT FROM CUTTING OFF. THIS SHOULD BE A RECALL AND REPLACE BY FIAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970723April 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970325April 3, 2017
WHEELS
I HAVE REPLACED 2 CONTIPROCONTACT 195/45/16 TIRES ON MY FIAT 500. BOTH DEVELOPED BUBBLES IN THE SIDE WALLS. FIRST ON 1/30/2017 AT 16119 MILES. SECOND ONE ON 3/22/2017 AT 18818. BOTH WERE THE FRONT WHEELS AND NOTICED CHECKING TIRE PRESSURE . REPLACED BOTH FOR SAFETY REASONS. THIRD TIRE SEEMS TO BE DEVELOPING A BUBBLE AS WELL. I AM AT 19225 MILES NOW. WORRIED FIRSTLY ABOUT SAFETY SECONDLY EXPENSES OF REPLACEMENT. ALL TIRES ARE ORIGINAL TO CAR BOUGHT NEW EXACTLY 1 YEAR AGO . THANKFULLY CAUGHT BEFORE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969719March 31, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968876March 28, 2017
UNKNOWN OR OTHER
RECALL IN EFFECT SINCE MAY OF 2016. NO REMEDY AS OF YET. PLEASE FOLLOW UP ON THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968549March 26, 2017
POWER TRAIN
WHILE DRIVING IN TRAFFIC ON A CITY STREET AT 6:10 AM AND UPSHIFTING AT ABOUT 40 MPH THE CLUTCH DIAPHRAGM SPRING FRACTURED AND THE CLUTCH NO LONGER OPERATED, AND THE GEAR COULD NOT BE CHANGED WHILE ENGINE WAS RUNNING. MANAGED TO BRING CAR TO A STOP IN LEFT TURN LANE, GET CAR IN TO NEUTRAL AND PUSH IT ACROSS TWO LANES OF TRAFFIC TO A PARKING LOT SO I COULD BE OUT OF THE INTERSECTION SINCE IT WAS DARK. CAR HAD 25,583 MILES ON IT AT THE TIME OF THE FAILURE. FRICTION DISC STILL HAS PLENTY OF MATERIAL, PRESSURE PLATE SURFACE IS SMOOTH AND FREE OF DAMAGE, THROW-OUT BEARING IS INTACT AND ROTATES SMOOTHLY. CONDITION OF PARTS INDICATES MINIMAL WEAR AND TEAR ON CLUTCH AND SHOWS NO SIGNS OF ABUSE. I ACKNOWLEDGE THAT I HAD RECEIVED A RECALL NOTICE TO REPLACE THE CLUTCH PEDAL ASSEMBLY BUT HAD NOT YET HAD AN OPPORTUNITY TO HAVE THE RECALL WORK DONE. MY UNDERSTANDING IS THAT THE ORIGINAL CLUTCH PEDAL ASSEMBLY WAS ALLOWING TOO MUCH TRAVEL AND OPERATING THE CLUTCH DIAPHRAGM SPRING BEYOND ITS INTENDED RANGE OF MOTION, STRESSING IT TO A POINT OF FAILURE. REVISED PEDAL ASSEMBLY LIMITS TRAVEL TO PREVENT THIS. I AM CONCERNED ABOUT VEHICLES THAT HAVE HAD THE REVISED PEDAL ASSEMBLY INSTALLED BUT ARE OPERATING WITH THE ORIGINAL CLUTCH DIAPHRAGM SPRING THAT MAY HAVE ALREADY BEEN COMPROMISED AND COULD STILL FAIL WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966644March 18, 2017
VEHICLE SPEED CONTROL
CAR HESITATES, UPON ACCELERATES AT TIMES. THIS PRESENTS A SAFETY CONCERN. THE DEALER COULD NOT DUPLICATE. SO THEY REFUSED REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966700March 18, 2017
ELECTRICAL SYSTEM
TIRE PRESSURE MONITOR DOES NOT FUNCTION OR RESET. THE CAR IS NOT ABLE TO MEASURE THE TIRE PRESSURE, IT STATES UNAVAILABLE. THE DEALERSHIP MECHANICS SAID TO RESET IT, BUT UPON DRIVING IT WOULD RESET.. HOWEVER, IT NEVER DID. THE DEALERSHIP SAID IT WAS NOT THEIR PROBLEM ALTHOUGH CAR WAS JUST PURCHASED WITHIN 2 WEEKS TO BE EXACT. THE MONITOR DOES NOT RECOGNIZE LOW OR HIGH PRESSURE ON TIRES, AND THE CAR IS NOT EQUIPPED WITH AN EMERGENCY TIRE. MECHANICS SAID IT WAS NORMAL FOR THIS YEAR CAR, AND WHILE SITTING WAITING FOR ANOTHER SERVICE, SEVERAL PEOPLE SEEM TO COMPLAIN FOR THE SAME ISSUE. MONITOR NOT WORKING, BUT EVERYONE WAS OFFERED TO BE RESET FOR A PRICE, WEBSITE DOES NOT HELP, MOPAR WILL NOT SET IT, AND THE MECHANICS WILL CHARGE, BUT THE RESET DOES NOT WORK NO MATTER WHAT YOU DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966698March 18, 2017
ENGINE
CAR IS VERY YOUNG, 24, 781 MILES AND TURNED IN BY PRIOR OWNER WITH 22,400'S MILES. AFTER CAR WAS SOLD WITH A RECALL, IT WAS NOTED IT ALSO SUFFERS FROM OIL LEAKING FROM THE REAR MAIN TRANSMITTION, PER MECHANIC IT AFFECTS BOTH THE TRANSMITION AND THE MOTOR, AND COULD CAUSE DEATH IF CAR RAN OUT OF OIL. LEAK PER SEVERAL INDEPENDENT MECHANICS IS TOO SOON FOR A FIAT WITH SO LITTLE MILES, AND A CAR THAT STILL OWNS THE ORIGINAL TIRES, WIPERS, AND STILL HAS THE SMELL FROM WHEN IT WAS NEW. CAR BY PRIOR OWNER WAS FOR VACATION, BUT CAR NOW LEAKS AND IT SEEMS MANY VEHICLES THIS YEAR MODEL HAVE THE SAME ISSUE PER BLOGS AND FIAT COMPLAINTS BLOGS, UNFORTUNATELY THE DEALER WONT FIX THE PROBLEM AND MECHANICS ARE IN SHOCK CAR WAS SOLD WITH A RECALL AND WHEN IT WAS SERVICED THEY TOO REFUSED TO WORK ON THE SEAL WAITING FOR THE CAR TO GO THROUGH THE BANK FIRST & HOPE FOR A WARRANTY TO PAY FOR THE LABOR AND PART, EVEN AFTER I OFFERED TO PAY FOR THE PART WHILE THEY WERE ALREADY IN THE CAR CHANGING. HOWERVER, THEY FAILED TO INFORM ME ABOUT THE ISSUE, UNTIL I GOT HOME WITH THE CAR. ISSUE IS LIFE THREATENING BY MECHANICS WORDS, AND ALL 4 DIFFERENT SHOPS DEMANDED I EITHER RETURN THE CAR TO THE DEALER OR DEMAND THEY FIX IT BEFORE I WOULD END UP DEAD OR IN AN ACCIDENT ON THE HIGHWAY. THIS ISSUE SHOULD NOT BE PART OF A YOUNG CAR, IT SHOULD NOT BE LEAKING FROM A SEAL, PARTICULARLY THE TRANSMITION MAIN REAR SEAL, WHICH PER MECHANIC IT TOO AFFECTS THE MOTOR AND THE T RANSMISSION ABILITY TO FUNCTION ON A MANUAL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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