Dodge Stratus Complaints

2,721 consumer complaints on file.

#766060August 22, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAD DEVELOPED A CONSTANT OIL LEAK. BEFORE TAKING TO DEALERSHIP FOR REVIEW, WE DID EXTENSIVE RESEARCH ON INTERNET & DETERMINED THAT HEAD GASKET ISSUES WERE HIGHLY EVIDENT IN THE STRATUS. NUMEROUS RECORDS ALSO INDICATED THAT CHRYSLER WAS WELL AWARE OF ISSUE, ALTHOUGH NO FORMAL RECALL HAD BEEN DONE. UPON TAKING TO DEALER, DIAGNOSTIC CONFIRMED HEAD GASKET NEEDED REPLACEMENT. TOTAL COST WAS APPROX. $700 & WE HAD TO PAY $511 OF IT. PRIOR TO PAYING, MADE SEVERAL CALLS TO CHRYSLER TRYING TO SOLICIT A HIGHER LEVEL OF ASSISTANCE ON IT. CSR REPS GAVE INDICATION THAT MY REQUEST WAS PLAUSIBLE, BUT DEALER SERVICE MGR. CONTINUED TO ONLY APPROVE ORIG. $200 OF ASSISTANCE WHICH SUPPOSEDLY CHRYSLER DIST. MGR. BACKED UP. I HAVE NOT BEEN GIVEN ANY SATISFACTION ON TRYING TO CONTACT THE DIST. MGR. ONGOING HIGH LEVEL OF COMPLAINTS ON THIS SAME ISSUE SHOULD WARRANT RECALL AND CHRYSLER BACKING FULL COST OF REPAIR. I'M CONTINUING WITH SEVERAL CONSUMER AGENCIES TO RECOUP MY $500, INCLUDING LOOKING INTO SMALL CLAIMS COURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016820August 21, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET WAS REPLACED BY THE DEALER ON TWO OCCASIONS WITHIN 10 MONTHS, AND CURRENTLY PROBLEM WITH COOLANT LEAKING IS REOCCURRING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016821August 21, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ONGOING PROBLEM WITH 3.8L V6 ENGINE OVERHEATING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765917August 20, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WAS IN A CAR ACCIDENT ON FEB. 16 1998/1999??. AND MY CAR WAS ALMOST TOTALLED. THE COLLISION REPAIR SHOP WAS SUPPOSED TO REPLACE ALL OF THE BAD PARTS TOTALLING SOMEWHERE A LITTLE OVER 9,000$ . EVERY TIME I WOULD GO TO PICK UP MY CAR THERE WAS SOMETHING WRONG WITH IT. FINALLY AFTER LIKE 5 TRIPS TO THE REPAIR SHOP I TOOK IT HOME. A WHILE LATER I HAD TAKEN IT IN TO BE WORKED ON THE SIDE THE DAMAGE WAS DONE TO IT. THE CHRYSLER DEALERSHIP TOLD ME THEY WOULD NOT TOUCH IT BECAUSE IT WAS A HAZARDOUS SITUATION AND THE CAR SHOULDN'T EVEN BE ON THE ROAD. WELL COME TO FIND OUT THE DAMAGE WAS NEVER REPLACED BUT BUFFED AND COATED WITH BONDO. THE COLLISION SHOP ENDED UP PAYING FOR IT TO GET FIXED BUT STATE FARM SAID HE WAS GUILTY OF INSURANCE FRAUD AND I WOULD LIKE THIS INVESTIGATED. IF HE HAS DONE IT TO ME HOW MANY OTHER PEOPLE HAS HE DONE IT TO. NOT TO MENTION THE FACT THAT EVERYONE INCLUDING MY 7 YEAR OLD NEPHEW, WAS IN DANGER EVERY TIME WE WOULD GET IN MY CAR. THEY SAID THAT IT WOULD BUCKLE UNDER THE LIGHTEST OF HITS. PLEASE GET BACK TO ME REGARDING THIS MATTER. THE COLLISION SHOP IS CALLED EXPERT COLLISION ON 14 MILE & DEQUINDRE/ JOHN R.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765944August 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE WAS PARKED, HAD NOT BEEN DRIVEN IN APPROXIMATELY 4 HRS, VEHICLE CAUGHT ON FIRE WHILE PARKED. APPARENTLY STARTED ON DRIVERS SIDE DASH AND SPREAD TO THE DRIVERS DOOR.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8016693August 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 60-65 MPH TRANSMISSION DOWNSHIFTED HARSHLY TO 15 MPH, DEALER DETERMINED THAT THE POWERTRAIN SENSOR FAILED AND REPLACED IT BUT THE PROBLEM CONTINUED, THE DEALER THEN DETERMINED TTHE TRANSMISSION EXPERIENCED AN INTERNAL PROBLEM, THE TRANSMISSION WAS DISASSEMBLED, THE DEALER REPLACED A BROKEN (OD)HUB, BROKEN BREATHER HOUSING, FRONT PLANETARY CARRIER, ALL SEAL, GASKETS. FILTER AND FLUID.*AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016654August 19, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER BLOWER FAN SWITCH ONLY WORKS ON A HIGH SPEED, UNABLE TO DEFROST VEHICLE IN WINTER , AIR IS TOO HOT. CONTACTED DEALER. REPLACED PART FOUR TIMES, BUT PROBLEM REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765791August 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CHRYSLER HAS BEEN ENTIRELY UNHELPFUL WITH THIS SITUATION. YOU WOULD THINK THAT THEY WOULD SEE SOMETHING IS WRONG AFTER TWO FAILURES.NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567104August 13, 2002
SUSPENSION
CONSUMER STATES THAT THE WHOLE FRONT END HAS BEEN REPLACED, HOWEVER THE VEHICLE CONTINUES TO HAVE SUSPENSION PROBLEMS, POSSIBLY CAUSING PROBLEMS WITH THE STEERING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016121August 13, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS GOING 55MPH ON THE EXPRESSWAY WHEN TEMPERATURE GAUGE DROPPED TO RED. VEHICLE WAS PULLED OVER DUE TO OIL LEAKING ON THE GROUND. NO OTHER SIGNS INDICATIONS THAT VEHICLE WAS HAVING A PROBLEM. VEHICLE WAS DIAGNOSED AS HAVING A BLOWN HEAD GASKET. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567054August 9, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, INTERIOR LIGHTING, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:COLUMN, POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., STRUCTURE:BODY:DOOR
THE VEHICLE HAS EXPERIENCED COMPUTER PROBLEMS WHICH HAVE CAUSED THE VEHICLE TO STOP WHILE BEING DRIVEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765311August 7, 2002
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
FIVE INCIDENCES WHERE THE CAR WILL NOT SHIFT OUT OF 2ND GEAR. THIS HAPPENS WHEN THE CAR IS PLACED IN DRIVE. IT LUNGES FORWARD BECAUSE IT IS ALREADY IN 2ND GEAR. WILL NOT SHIFT INTO 1ST OR 3RD GEAR FROM THERE. AUTO STICK IS STUCK IN 2ND ALSO. THIS CAUSES THE "CHECK ENGINE" LIGHT TO BE DISPLAYED. THREE DIFFERENT DEALERS REPLACED SHIFTING SENSORS, SOLEONOIDS IN TRANSMISSION, REPLACED SEALS. AFTER LAST REPAIR, CAR MADE IT ONE BLOCK BEFORE PROBLEM AROSE AGAIN, AND THIS TIME THE SPEEDOMETER DID NOT MOVE FROM 0. THE CAR WAS OBVIOUSLY NOT TEST DRIVEN BEFORE WE WERE CALLED TO PICK IT UP. THIS PROBLEM HAS COST ME LOST WAGES WITH NO WAY TO GET TO WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765346August 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
MARCH 2002 NOTICED OIL LEAKAGE. HAD IT CHECKED AND FOUND THAT THE HEAD GASKET NEEDED REPLACED. THE CAR DIDN'T HAVE EVEN 60000 MILES ON IT. SECONDLY, THE CAR STARTING JUST THIS SUMMER HAS STALLED ON NUMEROUS OCCASION. THE TEMPERATURE HAS ALWAYS BEEN ABOVE 90 DEGREES AND THE AIR CONDITIONING HAS BEEN RUNNING ON HIGH. IT STALLS ONLY WHEN I'M AT A STOP OR IN BUMPER TO BUMPER TRAFFIC TRYING TO SHIFT FROM FIRST. I HAVE A STANDARD, THE CLUTCH DOESN'T FEEL LIKE IT IS SLIPPING, AND I'M SURE IT'S NOT USER ERROR. THIS JUST STARTED STALLING THIS SUMMER. I'VE HAD IT TO THE DEALERSHIP, BUT THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. BUT IT STALLS CONSISTENTLY WHEN THE TEMP. REACHES ABOVE 90 DEGREES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015612August 6, 2002
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
ENGINE WILL CONTINUOUSLY OVERHEAT. ALSO, OIL AND TRANSMISSION FLUID WAS LEAKING.. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765271August 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015418August 2, 2002
VEHICLE SPEED CONTROL
WHEN VEHICLE IS PUT IN DRIVE IT WILL SURGE FORWARD, AND IT WILL BE HARD TO STOP. SURGING CAUSED AN ACCIDENT. *AK THE AIRBAGS DEPLOYED BURNING THE DRIVER'S ARMS AND HANDS. DRIVER WAS TAKEN TO HOSPITAL AND TREATED FOR A BROKEN NOSE. THE SURGING HAPPENDED TWICE BEFORE THE ACCIDENT. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8014556July 23, 2002
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING 70 MPH CLUTCH FLEW OUT FROM UNDER CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764514July 21, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
MY WIFE CALLED ME TO REPORT THAT SHE WAS EXPERIENCING SOME BINDING IN THE STEERING AS SHE WAS LEAVING THE PARKING LOT OF A SHOPPING MALL, AND HAD DECIDED TO RETURN TO THE PARKING LOT. I WENT TO THE LOT TO INVESTIGATE THE MATTER AND DROVE THE CAR IN THE LOT, TURNING BOTH LEFT AND RIGHT FREQUENTLY, AND THE STEERING SEEMED TO BE ALRIGHT. I DECIDED TO DRIVE THE CAR HOME, AND THEN NOTICED THAT A SLIGHT CLUNKING NOISE COULD BE HEARD WHEN DRIVING OVER ROUGH SPOTS IN THE PAVEMENT. I DECIDED TO JACK UP THE RIGHT FRONT WHEEL TO TRY AND DETERMINE WHAT MIGHT BE LOOSE. WHILE MANUVERING THE CAR INTO POSITION IN MY GARAGE, THE RIGHT TIE ROD END BALL STUD SEPARATED FROM ITS SOCKET, WHICH OF COURSE IS THE CONNECTION TO THE RIGHT SIDE STEERING KNUCKLE. THE SOCKET AND BALL WERE VERY RUSTY AND THERE WAS NO LUBRICATION PRESENT, ALTHOUGH IT IS SUPPOSED TO BE A SEALED, LUBRICATED FOR LIFE JOINT WHICH DOES NOT HAVE A GREASE FITTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014330July 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WENT OUT, AND PEDAL WENT ALL THE WAY TO THE FLOOR WHILE DRIVING. THISCOULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014337July 19, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AND WITH NO WARNING DRIVERS SEAT FULLY RECLINED BACK, AND COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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