Dodge Stratus Complaints
2,721 consumer complaints on file.
- #10120459May 9, 2005POWER TRAIN
VEHICLE FIRE
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10120461May 9, 2005POWER TRAIN
VEHICLE FIRE
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10117602May 6, 2005ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE SHUT DOWN. CONSUMER GOT OUT OF THE VEHICLE AND SAW THERE WAS A FIRE UNDER THE HOOD. FIRE DEPARTMENT ARRIVED TO PUT THE FIRE OUT. VEHICLE WAS TOTALED.*AK *BF *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10119998May 5, 2005POWER TRAIN
THE VEHICLE WAS USED TO TRAVEL FROM HOME TO A CINEMA; WAS PARKED, TURNED OFF THE ENGINE. AFTER CINEMA SESSION ENDED THE DRIVER AND PASSANGERS WERE SURPRISED TO SEE THE FIRE DEPT TURNING OFF A FIRE THAT IGNITED UNEXPECTEDLY. THE VEHICLE WAS A TOTAL LOSS; THE FIRE IGNITED UNDER THE MOTOR, TO THE DRIVER'S SIDE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10120003May 5, 2005POWER TRAIN
THE VEHICLE IS LOCATED AT A JUNK YARD. UPON INSPECTION, I REALIZED IT BURNED EXACTLY AS MINE (ALREADY REPORTED ENGINE COMPARTMENT FIRE). STEVE CHAN ASK ME FOR THE VEHICLE VIN NUMBER
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10119785May 4, 2005STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
THERE WAS A COMPLAINT I JUST READ BY [XXX] ODI CSE NUMBER[XXX], AND I AGREE WITH HIM ABOUT THIS COMPLAINT BE HANDLED AS A TOP PRIORITY INVESTIGATION. I BOUGHT THIS AS A USED CAR, I KNEW I'D END OF HAVING TO PUT SOME MONEY INTO IT SINCE I WAS NOT BUYING A BRAND NEW CAR. BUT I'VE ONLY HAD IT FOR 6 MONTHS AND HAVE TO PUT QUITE OF BIT INTO IT. IT HAS 59,000 MILES ON IT. I'VE HAD TO GET THE UPPER AND LOWER BALL JOINTS REPLACED. A MONTH LATER WE HEARD A NOISE WHEN WE STEERED. WE ADDED POWER STEERING FLUID CAUSE WE NOTICED IT WAS LOW. ONLY TWO DAYS AFTER WE HEARD THE NOISE WHICH GOT LOUDER WAS HARD TO STEER. I DRIVE MY TWO YOUNG KIDS WITH THIS CAR AND FELT UNSAFE IN IT. A FRIEND OF OURS WHO IS A MECHANIC LOOKED AT IT AND SAID THERE WAS A LEAK SINCE THE FLUID WAS ALMOST EMPTY AGAIN. I WAS TOLD IT WAS POWER STEERING LINE. IT WAS RUBBING AGAINST THE A/C LINE WHICH IS METAL AND WORE A HOLE IN THE LINE. MY MECHANIC SAID THIS LINE WAS IN BACK ORDER (OBVIOUSLY IN HIGH DEMAND). WHEN HE FINALLY GOT IT IN, SEEMS LIKE DODGE HAS MADE SOME CHANGES ON THE DESIGN. THIS WAS MY FIRST DODGE VEHICLE I HAD PURCHASED AND FIRST USED VEHICLE ALSO. BECAUSE OF THIS, THIS WILL BE THE LAST FOR DODGE AND USED. I AGREE WITH [XXX]. THIS NEEDS TO BE INVESTIGATED THOROUGHLY BEFORE SOMEONE GETS SERIOUSLY INJURED. AGAIN MY CAR HAS ONLY 58,000 MILES ON IT AND SHOULD NOT BE HAVING SUCH SERIOUS FAILURES. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118801May 2, 2005ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGH CAME ON 12/15/04 @ 36,355 MILES. TOOK TO LOCAL CHEVROLET DEALER ABOUT ENGINE NOISE. THEY SAID THEY CAN SEE SLUDGE BUILDUP ON OIL CAP. TECHNICIAN SAID HE HEARD A CHRYSLER 2.7 LITER ENGINE WAS HAVING A SLUDGE PROBLEM. THEY CHANGED OIL AND CONTINUED TO DRIVE. 1/13/05 36,626 MILES, CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME TOOK TO LOCAL DODGE DEALER FEENY WHO INFORMED ME THAT THEY FOUND SLUDGE BUILDUP ON OIL CAP. IT WOULD COST $600--$1000 JUST TO PULL ENGINE A DO FURTHER INVESTIGATION BECAUSE ENGINE IS HARD TO WORK ON. SERVICE MANAGER SAID CHRYSLER NOT ADMITTING DEFECTIVE ENGINE DESIGN. NOTHING THEY CAN DO EVEN THOUGH IT IS BARELY OF 36,000 MILE WARRANTY PERIOD. SUGGESTED I CHANGE OIL EVERY 1000 MILES OR MONTHLY UNTIL CONDITION LESSENS. HAD THEM CHANGE OIL. 2/15/05 36,874 MILES, CHANGED OIL AGAIN. 4/4/04 37,345 MILES, CHANGED OIL AGAIN. 4/28/05 ENGINE MADE KNOCKING TYPE SOUND WHEN STARTED. GOING TO HAVE VEHICLE TOWED TO FEENY CHRYSLER FOR EVALUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119369May 2, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE CONSUMER HAD THE CAR FOR 3 YEARS AND IT PASSED THE EMISSION TEST FOR 2 YEARS THROUGH DEALER SHIP. THIS YEAR IT WILL NOT PASS BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON WHEN THE CONSUMER STARTED THE VEHICLE .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120420April 29, 2005POWER TRAIN
COMPLAINT REGARDING THE WAITING TIME CONSUMER HAD TO ENDURE WHEN HAVING RECALL REPAIRS PERFORMED ON 1998 DODGE STRATUS. *MR THE MALFUNCTION INDICATOR LAMP HAD COME ON. THE TRANSMISSION WOULD NOT SHIFT. THE 02 SENSOR FAILED. THE 02 SENSOR WAS REPLACED AND RESET AND MAY HAVE BEEN THE CAUSE FOR THE TRANSMISSION PROBLEM. RECALL CAMPAIGN #04V021000. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118484April 26, 2005SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE IS A LOUD POPPING NOISE COMING FROM THE DRIVER'S SIDE WHEEL. THE DEALER HAS ATTAMPTED TO FIX THE PROBLEM ATLEAST 4 TIMES. THE LAST TIME THEY TRIED THEY ATTEMPTED TO FIX ALL FOUR WHEELS, EVEN THOUGH II ONLY STATED A NOISE FROM THE DRIVERS SIDE WHEEL, NOW THE REAR WHEEL POPS REALLY LOUD OVER PUMPS AND IN TURNS. I CONTACTED THE MANUFACTURE AND SO FAR THEY HAVE NOT CALLED ME BACK. IN ADDITION TO THIS, I HAVE HAD TO HAVE THE AIR CONDITIONER FIXED TWICE, A NEW RADIO PUT IN, SINCE THE LAST TIME IT WAS IN THERE MY EMERGENCY FLASHERS DONT WORK, WHEN I FIRST BOUGHT THE CAR MY HEAD LIGHTS DIDNT WORK, AND THE VALVE COVER GASKET REPLACED BECAUSE IT WAS LEAKING OIL. THE VALVE COVER GASKET WAS FIXED ONLY FOR A FEW DAYS BEFORE THE SAME PROBLEM OF A LACK OF HORSEPOWER RETURNED. AND LAST BUT NOT LEAST EVERYTIME I DROP MY CAR OFF TO THE DEALER, THEY KEEP IT FOR 2-3 WEEKS AT A TIME. ONE TIME THEY EVEN PUT 200 MILES ON MY CAR BEFORE THEY WOULD RETURN IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119074April 22, 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE CONSUMER INSPECTED THE VEHICLE AND FOUND THAT THE ELECTRICAL CONNECTOR ON THE FUEL PUMP HAD SHORTAGE OUT. THE CONSUMER REPLACED THE FUEL PUMP. THE OLD PART IS AVAILABLE FOR ANALYSIS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118111April 19, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, WHEELS:RIM
I WAS DRIVING AT ABOUT 30 MPH AND COMING TO A SLOW FOR A STOP LIGHT WHEN IT SOUNDED LIKE IT HAD A FLAT TIRE. I STARTED TO PULL OVER WHILE CONTINUING TO SLOW THE CAR WHEN IT CAME TO A SHARP STOP AND I COULD GO NO FURTHER TO GET OUT OF THE WAY OF TRAFFIC. I GOT OUT TO LOOK, AND SAW NO FLAT TIRE, BUT NOTICED FRONT RIGHT BRAKE GRINDED INTO RIM. I HAD IT TOWED TO A REPAIR SHOP NEAR MY HOME, AND THEY ASSESSED THAT A LARGE BOLT FELL OUT FROM THE BRAKE CALLIPER, AND CAUSED MY BRAKE TO SLIP OUT AND COLLIDE WITH THE RIM. MY CAR IS JUST OVER A YEAR OLD, AND I HAVE NEVER HAD ANY BRAKE WORK DONE THUS FAR. THEY FOUND A REPLACEMENT BOLT FOR ME, AND I THEN DROVE IT TO THE DEALERSHIP TO SEE IF IT WAS WARRANTY COVERED, THEY SAID NO. THEY SUGGESTED THAT I NOT DRIVE ON THE RIM FOR FEAR OF NOT KNOWING WHETHER OR NOT THERE WERE FRACTURES THAT WERE NOT VISIBLE, AND THAT HITTING ONE POT HOLE COULD COLLAPSE THE RIM AND DO FURTHER DAMAGE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118121April 19, 2005ELECTRICAL SYSTEM
MY WIFE DROVE FOR ABOUT 15 MINUTES AND PARKED THE 1999 DODGE STRATUS. AT THAT MOMENT, MRS. APONTE SMELLED AND SAW SMOKE COMING FROM UNDER THE HOOD. BY THE TIME THE FIRE WAS PUT OUT BY FIREMEN, THE VEHICLE WAS TOTALED. THE FIREMEN TOLD HER THAT THE FIRE WAS DUE TO AN ELECTRICAL FAULT WITH THE VEHICLE. THE FIRE BURNED MORE BY THE DRIVER SIDE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10116845April 13, 2005ENGINE AND ENGINE COOLING:ENGINE
DEFECTIVE ENGINE DESIGN. OIL SLUDGE BUILD UP IN 2001 DODGE INTREPID 2.7L ENGINE, LEADING TO DEALER DIAGNOSIS OF ENGINE REPLACEMENT NEEDED, WHEN VEHICLE HAS BEEN SEERVICED PER VEHICLE MANUAL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116780April 12, 2005AIR BAGS, ELECTRICAL SYSTEM:HORN
2001 DODGE STRATUS - CRACKLING SOUND IN STEERING WHEEL, AIR BAG LIGHT ON , NO HORN. THE VEHICLE IS STILL OPERATING. THERE IS ALSO ANOTHER REPORT ON YOUR SITE OF THE SAME PROBLEM ALTHOUGH I HAVE NOT CHECKED THE CRUISE CONTROL YET. DATE OF PRIOR COMPLAINT WAS 02/07/05.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116821April 12, 2005STEERING:RACK AND PINION, UNKNOWN OR OTHER
IN OR AROUND OCTOBER 2004 I TOOK MY CAR IN FOR IT'S 30,000 CHECKUP. I HAVE A 2002 DODGE STRATUS. I TOLD THE SERVICE TECHNICIAN THAT I HAD A "THUD" IN THE FRONT IN OF MY CAR. HE TOLD ME THAT IT WAS MY "FRONT SUSPENSSION". IT WAS FIXED, BUT WAS NOT NOTED ON MY INVOICE. A WHILE LATER I FELT THE SAME "THUD" EVERYTIME I TURNED THE CORNER OR TURNED MY STEERING WHEEL TO THE LEFT. SOMETIME IN JANUARY MY CHECK ENGINE LIGHT CAME ON. WELL, I TOOK IT TO THE DEALERSHIP TO FIND OUT WHAT WAS GOING ON WITH MY 2002 VEHICLE. NOW, MIND YOU, I PAID MY CAR OFF 10 MONTHS AFTER I PURCHASED IT FROM DODGE. ANYWAY, NOT ONLY DID I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THE DIAGNOSTIC BUT I ALSO FEEL THAT CAR IS TOO NEW FOR THE "RACK & PENION" AND MY "EVAP SYSTEM" TO GO OUT. THEY TALKED ME INTO BUYING ANOTHER CAR THIS PAST WEEKEND,APRIL 9, 2005 BUT DECIDED TO RETURN THE CAR ON APRIL 11, 2005. THEY DIDN'T EVEN WANT TO COMPENSATE ME FOR MY CAR BEING A "LEMON" AS THE SALESPERSON DEEMED MY CAR TO BE EXCEPT FOR TRADE MY CAR FOR $6,000.00 AND HAVE PAYMENTS, AGAIN, OF $275.74 FOR 71 MONTHS. I DON'T THINK THAT'S FAIR. FOR ONE, MY CAR IS PAID OFF AND TWO MY CAR IS TOO NEW FOR IT TO HAVE THESE KIND OF PROBLEMS. I WANT TO KNOW IF THERE'S BEEN ANY RECALLS OR PROBLEMS ON THE 2002 DODGE STRATUS'. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117495April 6, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN VEHICLE IS PARKED AND THE OWNER INSERTS THE KEY IN THE IGNITION THE SWITCH WILL NOT MOVE, CAUSING THE VEHICLE NOT TO START. CONSUMER IS NOT ABLE TO USE THE VEHICLE. OWNER IS AWARE OF OTHER SIMILAR MODELS THAT WERE RECALLED BUT THIS VEHICLE WAS NOT RECALLED DUE TO MODEL YEAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116429April 5, 2005SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE (SEPARATION) ON RIGHT FRONT OF 2002 DODGE STRATUS, PULLING IN TO DRIVEWAY, UNDER NORMAL DRIVING CONDITIONS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117378April 4, 2005SEAT BELTS:FRONT, AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN HEAD ON COLLISION, WHEREBY THE SEAT BELT DID NOT SECURE THE CONSUMER, CAUSING HIM TO STRIKE HIS HEAD ON THE STEERING WHEEL, THEN, THE AIR BAGS DEPLOYED ONLY BECAUSE HIS HEAD HIT THE STEERING. CONSUMER BROKE HIS NOSE, AND HAD OTHER MULTIPLE INJURIES. THE VEHICLE WAS TOTALED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10112897March 30, 2005FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE BEING PARKED FUEL WAS LEAKING FROM THE VEHICLE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE GAS TANK DUE TO WEAR AND TEAR.*AK VEHICLE WAS SUFFERING FROM GAS LEAK AND WAS TAKEN TO THE DEALER. THE DEALER DETERMINED THAT THERE WAS SEPARATION AT THE WELD OF GAS TANK. *BF *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0