Dodge Stratus Complaints

2,721 consumer complaints on file.

#11302472January 28, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301605January 24, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
I BOUGHT A CAR IN JAN 2020 WHICH HAS BEEN SITTING A FEW/COUPLE YEARS AND I FOUND 3 RECALLS ON IT. 1999 DODGE STRATUS 2.4. I EMAILED U S CUSTOMER CARE/ DODGE CUSTOMER CARE AND GOT MAIL BACK STATING YES ON 3 RECALLS AND A DEALER IN RENO NV TO CALL. I CALLED AND SERVICE AND PARTS DEPT SAID YES ON RECALLS. BRING IT IN TO CHECK AND ADVISE TO FIX. GOT MUTIL MAILS FROM CUSTOMER CARE STATING THEY HAD CAR UNDER LAST OWNER AND I TOLD THEM I WAS NEW OWNER. NEXT MAIL WAS, CLAIM/S ARE CLOSED. I ASKED WHY NOW 3 TIMES AND NO ANSWER EXCEPT A TAKE SURVEY. NO SERVICE OR REPAIRS HAVE BEEN DONE ON THIS CAR OTHER THEN TO FIND OUT THERE WAS 3 RECALLS AND NOW CUSTOMER CARE DOESNT WANT TO DO ANYTHING TO FIX THIS CAR. I DONT UNDERSTAND HOW ONE DAY THERE IS AND THE NEXT DAY CLAIM CLOSED. THE ONLY DIFFERENCE IS I AM A NEW OWNER. ONE RECALL IS FOR A FIX POWER STEERING HOSE SO CAR WONT CATCH FIRE. I AM HAVE GOT NOWHERE WITH ALL MY TRIES TO GET CAR RECALLS FIXED. ACCORDING TO WEB SITES THE 3 RECALLS ARE LISTED AS INCOMPLETE STILL TO DATE. MEANING NOT TAKEN CARE OF TO MY UNDERSTANDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298649January 12, 2020
STEERING, SUSPENSION, WHEELS
I WAS DRIVING LIKE NORMAL, THEN WHEN I WENT UP THE RAMP ONTO THE THE SHOPPING CENTER, THE RIGHT WHEEL ALL OF A SUDDEN HIT THE PASSENGER WHEEL WELL AND THE RIM WAS HITTING THE BRAKE CALIPER. IT WAS IN MOTION, ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279840November 13, 2019
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE STRATUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. ALSO, WHEN THE VEHICLE STRUCK A BUMP IN THE ROAD, IT VEERED TO THE RIGHT INTERMITTENTLY. AN INDEPENDENT MECHANIC REPLACED THE STARTER; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,037. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277953November 4, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2006 DODGE STRATUS. WHILE DRIVING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED AND THE POWER STEERING FAILED. THE VEHICLE WENT OUT OF CONTROL, WOULD NOT STOP, AND CONTINUED TO ACCELERATE. THE CONTACT HAD TO CRASH THE VEHICLE INTO A POLE TO GET IT TO STOP. THE CONTACT THEN QUICKLY TURNED OFF THE IGNITION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO WEEKLEY CHRYSLER DODGE JEEP (50 MAIN ST, BUTLER, OH 44822, (419) 883-2461). THE DEALER STATED THAT THEY NEEDED SPECIAL AUTHORIZATION FROM THE MANUFACTURER TO START THE REPAIRS. THE MANUFACTURER STATED THAT THERE WAS AN UNKNOWN RECALL ON THE VEHICLE AND THEY WOULD SEND A TECHNICIAN TO EXAMINE THE VEHICLE. THE DEALER HAD THE VEHICLE FOR FOUR WEEKS AND WERE STILL WAITING FOR THE MANUFACTURER TO SEND A TECHNICIAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN NHTSA RECALL WHEN IT WAS PURCHASED USED WITH ONLY 6,000 MILES. THE CRASH OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 41,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11278104November 4, 2019
STEERING, UNKNOWN OR OTHER
AS I AM TURNING THE STEERING WHEEL WHEN DRIVING OR IDLE THE STEERING IS MAKING A SQUEAKING/CREAKING NOISE I BELIEVE IT HAS TO DO WITH RECALL: 10E059000 FRONT CONTROL ARM - LOWER ARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228607July 1, 2019
SUSPENSION, WHEELS
WHEN DRIVING HOME THE 2006 DODGE STRATUS SXT SEDAN AS MENTIONED BROKE ON ME AND MY FAMILY INTO A STORE PARKING LOT WHERE THE ENTIRE WHEEL CAME OFF THE CAR LEAVING ME AND MY FAMILY STRANDED LUCKILY WE WEREN'T ON THE HWY DRIVING HWY SPEEDS OR IM SURE ME AND MY FAMILY WOULDN'T PROBABLY BE LIVING HERE TODAY. I WENT ONLINE TO CHECK WE'RE THERE ANY RECALLS ON THIS VEHICLE AND IT CAME BACK AS BALL JOINT ASSEMBLY WHICH IS THE CAUSE OF THE DAMAGE TO MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207645May 15, 2019
SUSPENSION, WHEELS
I WAS DRIVING HOME WENT TO GO TURN LEFT AND THERE WAS A LOUD NOISE. I STOPPED THE CAR LOOK AT THE FRONT AND THE BALL JOINT ON MY FRONT PASSENGER SIDE SNAPPED, THIS EXACT PROBLEM IS ON THE RECALL LIST BUT MY CAR ISNT ON THEIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181012February 19, 2019
SEAT BELTS
MY SEATBELTS FOR MY TWO WINDOW SEATS DON'T HAVE THE SAFETY LOCK FUNCTION. I WAS PUTTING MY SONS CAR SEAT IN MY CAR AND THE SEAT BELT WOULDN'T LOCK WHEN I PULLED IT ALL THE WAY OUT LIKE ITS SUPPOSED TO. I TRIED BOTH SIDES AND NEITHER OF THEM WORKED BUT BOTH MY FRONT SEATBELTS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140568October 16, 2018
AIR BAGS
DRIVING ON A 35 MPH ROAD GOING ACROSS THE CROSS ROAD GOT HIT BY A TRUCK DOING ABOUT 70 MPH. HIT ON THE PASSENGER SIDE FRONT BUMPER TO THE BACK EDGE TRUCK F THE FRONT PASSENGER TIRE. PUT INTO A SPIN THEN WAS HIT IN THE REAR PASSENGER TIRE AND BUMPER. NO AIR BAGS CAME OUT WITH MASSIVE TRAUMA TO BOTH MYSELF AS DRIVER AND MY PASSENGER. POLICE, AMBULANCE AND DOCTORS ASKED WHY THE AIR BAGS DID NOT EXPAND. IF THE AIR BAGS WOULD OF WORKED LESS INJURIES WOULD OF HAPPENED. WE HAD JUST STOPPED AT A STOP SIGN AND PROCEEDED TO CROSS THE ROAD AT LIKE ABOUT 15 MPH WHEN HIT.
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#11128860September 12, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 DODGE STRATUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ALL STAR MITSUBISHI (2440 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78415, (361) 229-7222) WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING, THE ALARM SYSTEM INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN BACK TO ALL STAR MITSUBISHI WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,988.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115723August 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL, HORN DON`T WORK, MILLAGE DON`T WORK ,GAS LIGHT COMES ON AND NEDDLE MOVES UP AND DOWN ALOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112750July 20, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE STRATUS. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE FUEL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 34782223. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109560July 4, 2018
SUSPENSION, UNKNOWN OR OTHER
RECALL BALL JOINTS AND LOWER CONTROL ARMS TIRED OF REPLACING TIRES AND I LOOKED IT UP THERE WAS 0 RECALLS ASSISTED ON MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093420May 11, 2018
ELECTRICAL SYSTEM, STEERING, SUSPENSION
TAKATA THERE ARE SEVERAL THINGS THAT I HAVE SEEN AS A RECALL ON A DODGE STRATUS AND TRIED TO REPORT IT AND WHOMEVER I BE TALKING TO IS IN DENIAL ABOUT THAT MY CAR IS SHOWING ME THE SIGNS THAT IT'S NEEDS TO BE FIXED BECAUSE IT'S A MALFUNCTION MY BALL JOINT IS BAD BECAUSE OF THE FRONT RIGHT STEERING KNUCKLE HAS MESSED IT UP AND MY GAS GAUGE IS MESSED UP WITH THE ALARM AND TEMP CONTROL IS ALSO MESSED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083553April 6, 2018
ELECTRICAL SYSTEM
CAR WONT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074959February 26, 2018
SUSPENSION
WHILE DRIVING DOWN A SIDE ROAD AT AROUND 25MPG, THE LEFT FRONT WHEEL MADE A POP SOUND AND ABRUPTLY STOPPED. WHEN MY DAUGHTER GOT OUT TO INVESTIGATE SHE SAW THAT THE WHEEL WAS FOLDED UNDER THE CAR. SHE HAD IT TOWED AND WE LEARNED THE TIE-ROD CONTROL ARM FAILED AND BROKE THE SHAFT. THANK GOD SHE WAS NOT ON THE HIGHWAY. WE PAID 1200.00 DOLLARS TO GET HER BACK ON THE ROAD AND 4 MONTHS LATER THE PASSENGER SIDE IS NOW MAKING A LOUD SQUEALING SOUND WHEN YOU TURN THE WHEEL. NOW I LEARN THAT IT SEEMS THE WHOLE FRONT END OF THESE CARS ARE DEFECTIVE AND DANGEROUS! OH, AND THE HEAT STOPPED WORKING AND WILL COST 500.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071910February 9, 2018
AIR BAGS, STRUCTURE:BODY
INVOLVED IN VIOLENT AUTO ACCIDENT 2/5/2018 WHERE 2 CONTACTS SHOULD HAVE DEPLOYED AIR BAGS. AIR BAGS REMAINED INTACT AND NEVER DEPLOYED. AUTO SPEED PRIOR TO ACCIDENT WAS APPROX. 65 MILES AN HOUR UNTIL HEAD ON CONTACT. THE VEHICLE WAS AS DESCRIBED IN MOTION UNTIL CRASH. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062402January 12, 2018
SUSPENSION
I WAS DRIVING AND HEAR A METAL SCRAPING NOISE FROM MY FRONT RIGHT SIDE BY THE WHEEL WHEN I TURNED LEFT.BEFORE I GOT HOME THE NOISE GOT EXTREMELY LOUD AND CONSTANT.I TOOK THE TIRE OFF WHEN I GOT HOME AND FOUND THE BALL JOINT WAS BROKEN AND WAS OUT OF POSITION CAUSE A RUBBING INSIDE MY TIRE RIM.IT LOOKED LIKE THE ARM OF THE BALL JOINT HAD BEEN BURNED THROUGH CAUSING IT TO BREAK.THERE SEEMS TO BE A RECALL ON SOME 1999 DODGE STRATUS' BALL JOINTS BUT WHEN I ENTERED MY VIN# MINE DID NOT COME UP.THEY SHOULDN'T JUST BREAK FROM NORMAL USE.IT WAS ON THE HIGHWAY WHEN IT HAPPENED DRIVING NORMALLY THEN THE NOISE STARTED AND I FELT KIND OF A POP AND ALMOST LOST CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062444January 12, 2018
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL LOCKED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A LIGHT POLE. THE DRIVER HAD A SEIZURE AFTER THE CRASH AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. ONLY THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED, BUT IT WAS NOT CONSISTENT WITH THE CONTACT'S ACCOUNT OF WHAT OCCURRED. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. AFTER TEN DAYS, THE VEHICLE WAS NO LONGER ACCESSIBLE AFTER BEING TOWED TO A YARD. THE MANUFACTURER WAS MADE AWARE OF THE CRASH MONTHS AFTER IT HAPPENED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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