Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10141547November 2, 2005
SUSPENSION:FRONT
I HAVE A 04 DODGE 2500 4X4 TRUCK, WHEN I DRIVE AT SPEEDS OF 70 MPH AND ABOVE A HIT A RIPPLE IN THE ROAD, THE FRONT DRIVER SIDE TIRE WILL START TO HOP VIOLENTLY. I HAVE TO SLAM ON MY BRAKES TO STOP THE HOPPING OF FRONT TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141108October 28, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2004 DODGE QUAD CAB 1500 PICKUP. PARKED TRUCK AND BRAKE PEDAL SWUNG TO LEFT CAUSED BY BRAKE PEDAL HINGE PIN COMING OUT OF HOLE AS A RESULT OF C CLIP NOT INSTALLED AT FACTORY TO PREVENT HINGE PIN FROM COMING LOSE. GREAT POTENTIAL FOR DEATH OR INJURY IF BRAKE PEDAL FAILS DURING HARD BRAKING OR EMERGENCY REACTION TO STOP. CONTACTED DODGE TO INFORM. DEFECT CORRECTED AT DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140352October 20, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY WHEN THE VEHICLE HIT A TELEPHONE POLE AND TREE. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS GOING APPROXIMATELY 60 MPH. THE CONTACT SUSTAINED INJURIES. HE TORE A LIGAMENT IN LEFT SHOULDER, AND HAD STIFFNESS IN NECK AND BACK, THERE WAS BLEEDING FROM HIS NOSE. THE VEHICLE WAS TOTALED AT THAT TIME. HE STATED DAIMLER/CHRYSLER DID AN INVESTIGATION AS TO WHY THE AIR BAGS DID NOT DEPLOY. HE HAS NOT YET RECEIVED ANY INFORMATION FROM THEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140281October 19, 2005
AIR BAGS
AIRBAGS DID NOT DEPLOY AFTER VIOLENT ACCIDENT. VEHICLE WAS STOPPED THEN HIT FROM THE REAR AT ABOUT 65 MPH BY TOUR BUS, CAUSING IT TO LAND ON TOP OF VEHICLE IN FRONT, CONTINUING TO BE HIT AGAIN 3-4 TIMES UNTIL ROLLING TO A STOP UPSIDE DOWN. VEHICLE WAS HIT ON ALL SIDES. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10140172October 18, 2005
AIR BAGS, SEAT BELTS:REAR/OTHER
AIRBAGS DID NOT DEPLOY DURING A HEAD ON COLLISION AS WELL AS A SIDE COLLISION. PASSENGER OF VEHICLE WAS INJURED. ENOUGH DAMAGE WAS DONE TO THE VEHICLE THAT IT WAS CLAIMED A TOTAL LOSS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140170October 18, 2005
AIR BAGS
AIRBAGS DID NOT DEPLOY DURING A HEAD ON COLLISION. THE BACKSEAT SEATBELT ALSO DID NOT LOCK WHEN THE COLLISION OCCURRED, WHICH RESULTED IN MY CHILD'S CAR SEAT MOVING FORWARD AND ALLOWING THE CHILD TO SUSTAIN HEAD TRAUMA DURING THE ACCIDENT. THE PASSENGER OF THE VEHICLE SUSTAINED INJURIES. THE DRIVER SUSTAINED BRUISED RIBS FROM HITTING THE STEERING WHEEL. THE TRUCK HAD QUITE A BIT OF FRONTAL DAMAGE AND TOOK SEVERAL WEEKS TO REPAIR. I ASSUMED THE AIRBAGS WOULD'VE BEEN CHECKED DURING THE TIME THE REPAIRS WERE DONE AT A LOCAL DODGE DEALERSHIP.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10139747October 14, 2005
SUSPENSION:FRONT, WHEELS:HUB
LEFT WHEEL BEARING ON MY 2004 RAM 2500 TRUCK HAS BEEN REPLACED 8 TIMES. THE FAILURE OCCURS UNDER NORMAL DRIVING CONDITIONS. TWO DEALERSHIPS HAVE WORKED ON THE PROBLEM BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE MALFUNCTION. THE SEAL OF THE WHEEL BEARING HAS BEEN BROKEN EVERY TIME. THE FIRST INCIDENT OCCURED SHORTLY AFTER I PURCHASED THE TRUCK. MILEAGE WAS APPROXIMATELY 2200 MILES. RECENTLY, THE LAST FOUR TIMES, THE SEAL WAS BROKEN APPROXIMATELY EVERY 3000 MILES. DODGE DEALERSHIP (ARRIGO DODGE, WEST PALM BEACH, FLORIDA) CLAIMS THAT CHRYSLER WILL NOT AUTHORIZE THEM TO REPAIR ADDITIONAL PARTS (SPINDLES, FRONT END, ETC.), HOWEVER, A CHRYSLER REPRESENTATIVE HAS STATED THAT THE DEALERSHIP HAS THE AUTHORITY TO MAKE ANY REPAIRS THAT NEED TO BE DONE. DEALERSHIP CLAIMS THAT THIS IS THE FIRST TIME THAT A VEHICLE HAS BEEN BROUGHT IN WITH THIS TYPE OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139424October 12, 2005
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONTACT STATED THAT THE DEALER ROTATED TIRES AND TIGHTENED THE LUGS: NUTS IMPROPERLY AND CAUSED THE ROTORS TO WARP. DEALER SAID IT WAS THE DRIVER'S FAULT. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139437October 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I PARKED AT A LOCAL GAS STATION TO GO INSIDE TO PAY. I LEFT THE TRUCK RUNNING WITH IT IN PARK. AFTER I WAS INSIDE FOR APPROXIMATELY 30-45 SECONDS, THE TRUCKS GEAR SHIFT SLIPPED OUT OF PARK AND INTO REVERSE, CAUSING THE TRUCK TO RUN BACKWARDS, FINALLY STRIKING A GAS PUMP AND KNOCKING IT OVER. I WAS ABLE TO REACH THE TRUCK AND STOP IT BEFORE IT WENT ANY FURTHER. I HAD MY BUMPER REPLACED AS IT WAS DAMAGED. THERE WAS A CLAIM FOR APPROX $25,000.00 TO REPLACE THE GAS PUMP. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139240October 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TRUCK WAS PLACED IN "PARK" SOMEHOW IT WENT INTO REVERSE AND HIT A POST AT THE SHOPPING CENTER DAMAGING THE RIGHT SIDE OR THE REAR BUMPER. ALSO WHEN TRUCK IS PARKED WITH ENGINE IDLING THERE IS A BANGING NOISE COMING FROM UNDERNEATH BY THE 4 WHEEL DRIVE ENGAGE LEVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139342October 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
2004 DODGE RAM 3500 CUMMINS DIESEL. I GOT OUT OF MY TRUCK TO HELP WIFE SHUT GATE, IT WAS 25 FEET FROM TRUCK ON FLAT GROUND- I WAS TALKING TO WIFE-LOOKED BACK AND TRUCK HAD SHIFTED FROM PARK INTO REVERSE AND WAS COMING TOWARDS US AT 3-4 MPH- I PUSHED WIFE OUT OF THE WAY AND THE TRUCK HIT ME SLAMMED ME AGAINST THE GATE-BROKE THE WELDS ON A DOUBLE STEEL PIPE GATE AND R4AN OVER ME. THIS CAUSED SEVERE INJURIES TO BOTH PERSONS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10139054October 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONSUMER COMPLAINED THAT THE HEADLIGHT DIM SWITCH WAS NOT FUNCTIONING ON THE 2004 DODGE 1500 SINCE APRIL 2005. THE HEADLIGHT WOULD STAY ON BRIGHT OR DIM BUT NOT SWITCH. AT THE SAME TIME THE WINDSHIELD WASHER WOULD NOT WORK. THE DEALER REPLACED THE MULTIFUNCTION SWITCH, BUT THE PROBLEM PERSISTED. THE VEHICLE HAD BEEN BACK TO TWO DIFFERENT DEALERS FOUR TIMES, AND HAD THE SAME SWITCH REPLACED TWICE, BUT THE PROBLEM RECURRED, BUT WAS NOT CONSTANT. THE CONTACT WROTE TO CHRYSLER, BUT HAD NO SATISFACTION. ALSO, ON ONE OCCASION THE VEHICLE WOULD NOT ACCELERATE WHEN ATTEMPTING TO PASS ANOTHER VEHICLE. AT THAT TIME, THE CRUISE CONTROL WOULD NOT WORK, AND THE HEADLIGHTS WOULD NOT COME ON. THIS PROBLEM HAD NOT RECURRED, BUT THE DEALER HAD NO EXPLANATION OR SOLUTION. *AK (11/17/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138743October 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT OWNS A 2004 DODGE 3500. INCIDENT HAPPENED ON OCTOBER 4, 2005. WHILE AT WORK PUT VEHICLE IN PARK, GOT OUT OF VEHICLE, WENT AWAY FROM VEHICLE, TURNED AROUND AND VEHICLE WAS ROLLING BACKWARDS. THE CONTACT RAN AND GOT BACK IN VEHICLE . PUT IT IN PARK AND VEHICLE HIT A TRAILER THAT WAS BEHIND IT. VEHICLE WAS ON PRIVATE PROPERTY. CONSUMER REMEMBERED THIS F FAILURE HAPPENED APPROXIMATELY 2 WEEKS AGO. NO POLICE REPORTS. NO FIRE NO INJURIES. 10/11/2005 - CONSUMER REPORTED THAT THEY FELL WHILE TRY TO CATCH THE TRUCK AS IT WAS ROLLING AWAY. CONSUMER HAD AN APPOINTMENT WITH CHIROPRACTOR TO CHECK FOR SOURCE OF LOWER BACK PAIN THAT HE WAS EXPERIENCING. *DSY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10132821September 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONSUMER STATED THAT 2004 DODGE RAM 2500 WENT INTO REVERSE BY ITSELF. THE TRUCK WAS PARKED AND WAS IDLING. THE CONSUMER LEFT THE TRUCK WITH HIS GRAND CHILD IN THE BACK ASLEEP. THE TRUCK KNOCKED ITSELF INTO REVERSE AND RAN ACROSS A PARKING LOT AND HIT A SIGN AND CRASHED. AFTER THE TRUCK HIT THE SIGN IT STOPPED BUT WAS STILL RUNNING. RESULTED IN $7,200.00 DAMAGE. THE CHILD WAS NOT HURT. THE CONSUMER LEFT THE TRUCK IN PARK AND WHEN HE RETURNED TO THE TRUCK IT WAS IN REVERSE. AND THE CHILD WAS STILL ASLEEP. THE CHILD HAD NOT KNOCKED THE TRUCK OUT OF GEAR. A POLICE REPORT WAS TAKEN GAVE NO INDICATION OF THE CAUSE. THE TRUCK BENT A WATER VALVE BESIDES THE SIGN WITH SOME PROPERTY DAMAGE. THE CONSUMER WAS IN SHOCK OVER THIS INCIDENT. THE CONSUMER WAS CONTACT BY ANOTHER CAR OWNER THAT FACED A SIMILAR SITUATION. THE CONSUMER HAD REFECTORIES OF THE ACCIDENT. THE CONSUMER SAID THAT THE TRUCK IS DRIVABLE AND PARKED AT HIS HOUSE. SOMEONE FROM DODGE WAS SUPPOSE TO COME LOOK AT THE TRUCK. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10137963September 28, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: THE RIGHT FRONT PASSENGER'S SIDE TIE ROD END COMPLETELY SEPARATED WHILE DRIVING ABOUT 10 MPH. THIS HAPPENED WITHOUT ANY PRIOR WARNING OR PROBLEMS. THIS WAS THE FIRST INCIDENT. THERE WAS A LOSS OF STEERING. THE CONSUMER WAS ABLE TO AVOID A CRASH DUE TO THE LOW SPEED. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SERVICE REPAIR SHOP WHO OFFERED NO EXPLANATION AS TO WHY THIS COULD HAVE OCCURRED. THE SERVICE DEALER NOTED THERE WAS SOME PLAY WITHIN THE BALL JOINTS. THE CONSUMER CALLED THE DEALER WHO SAID THIS WAS NORMAL. THE TIE ROD END WAS REPLACED WITH NO FURTHER PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137972September 28, 2005
TIRES, EQUIPMENT
DT: ON JULY 6, 2005 THE TIRE BLEW OUT WITHOUT WARNING. THERE WAS NO ROAD CONSTRUCTION OR ROAD DAMAGE. THERE WAS NO ACCIDENT. THE TIRE WAS PURCHASED NEW ON JULY 1, 2005. THE TRAILER THAT THE TIRE WAS ON WAS CUSTOM MADE BY A MANUFACTURER. THE TRAILER IS A TWO WHEELED TRAILER. IT WAS THE TIRE ON THE DRIVER'S SIDE THAT BLEW OUT. IT IS AN ENCLOSED TOW TRAILER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138038September 28, 2005
POWER TRAIN
2004 DODGE RAM 2500 QSLT 4 X 4 DIESEL EXCESSIVE VIBRATION IN STEERING, SEATS, FLOORBOARDS AND MIRRORS AT HIGHWAY SPEEDS AROUND 70 TO 75 MPH. VEHICLE HAS BEEN TO DEALER TWICE FOR A TOTAL OF 12 DAYS. TECHNICIAN HAS DUPLICATED PROBLEM AND DEALER HAS TRIED TO RECTIFY PROBLEM. DEALER HAS REPLACED U-JOINTS, DRIVE SHAFT, TRIED REBUILDING THE DIFFERENTIAL, EVEN SWAPPED KNOWN GOOD WHEELS AND TIRES FROM A NEW VEHICLE. TRIED ADJUSTING AIR PRESSURES AND ROTATING WHEELS. DEALER HAS CONTACTED S.T.A.R. TECHNICAL CENTER. THE CENTER GAVE THEM A LENGTHY RECOMMENDATION FOR ISOLATING THIS VIBRATION ONLY TO SEEM TO HAVE MADE THE VIBRATION WORSE. AT THIS TIME THE DEALER HAS BEEN TOLD BY THE MANUFACTURER THAT THEY ARE NOT AUTHORIZING ANY MORE ATTEMPTS TO REPAIR THIS PROBLEM. WHEN CONTACTING THE CUSTOMER SERVICE CENTER AT CHRYSLER I WAS TOLD TO WORK WITH THE DEALER. I WAS FINALLY TOLD BY THE DEALER THAT CHRYSLER IS AWARE OF THIS PROBLEM AND IS SUPPOSEDLY WORKING TO RESOLVE IT. IF YOU ASK ME, AFTER RESEARCHING THE INTERNET, I HAVE SEEN THIS COMPLAINT BY SEVERAL CONSUMERS OF THIS PARTICULAR MODEL, AND IT DATES BACK OVER A YEAR AND A HALF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137535September 25, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MAKING RIGHT TURN ONTO NARROW INTERSTATE BRIDGE ENGINE DIED WITH LOSS OF POWER STEERING AND BRAKING. THIS IS 9TH TIME IT HAS HAPPENED AND HAS BEEN TO THE DEALER 7 TIMES AND ABOUT 5000 MILES AGO DEALER REPLACED COMPUTER. ALMOST WAS REAR-ENDED AND ALMOST DROVE INTO ONCOMING TRAFFIC. THERE HAVE BEEN COMPLAINTS LIKE THIS ALL OVER THE COUNTRY WITH THE HEMI ENGINE. WHEN IS THE GOV'T. GOING TO ACT BEFORE SOMEONE IS KILLED. DODGE IS IGNORING THE SEVERITY OF THE SITUATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137430September 23, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: THE VEHICLE CAUGHT ON FIRE ON SEPTEMBER 21, 2005. THE CONSUMER WAS DRIVING AT 65 MPH WHEN IT CAUGHT ON FIRE. THE CONSUMER HEARD A POP SOUND COMING FROM UNDER THE HOOD AREA. THE ENGINE STARTED MAKING A CLANKING NOISE AND SURGING. WHEN THE CONSUMER PULLED OVER THERE WAS SMOKE COMING FROM THE SIDE OF THE HOOD. AND WHEN HE LIFTED THE HOOD IT BURST INTO FLAMES. THE CONSUMER WAS NOT INJURED. A HIGHWAY PATROL REPORT WAS TAKEN, CHP LOG NUMBER 1217. AND FIRE REPORT ENGINE NUMBER 74 INCIDENT NUMBER 390. WHEN THE CONSUMER CONTACTED THE INSURANCE AGENCY, THEY FOUND THAT THERE WAS A RECALL FOR THE WIRING HARNESS. THIS RECALL SAID THAT THERE WAS A POSSIBILITY OF ENGINE FIRE. WHEN HE CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THERE WAS NO RECALL ON THIS VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137163September 21, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED THE ROTORS WARPED. THEY HAVE BEEN REPLACED ONCE AND CUT TWICE. THE TRUCK ONLY HAD 17,794 MILES ON IT. THE TRUCK HAD 6,000 MILES ON IT THE FIRST TIME THE ROTORS WERE REPLACED. THE DEALER DID NOT KNOW WHAT THE CAUSE OF THE PROBLEM WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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