Dodge Ram Complaints (2001)

2,207 consumer complaints on file.

#10108865January 25, 2005
SUSPENSION:FRONT:WHEEL BEARING
THE FRONT PASSENGER SIDE WHEEL BEARING BECAME INOPERABLE, AND THE WHEEL DISENGAGED COMPLETELY. THIS HAS HAPPENED A TOTAL OF TWO TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107815January 24, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE ACCELERATING ON I-65 TO CRUISING SPEED OF 70, THE HOOD ON MY 2001 DODGE RAM 1500 FLIPPED UP AND BANGED AGAINST THE WINDSHIELD, CRACKING THE GLASS AND CAUSING LOSS OF SIGHT OF THE ROAD AHEAD. I WAS ABLE TO GET THE TRUCK OFF TO THE SIDE BY LOOKING OUT THE SIDE WINDOW. IN TRAFFIC ON A 3-4 LANE EXPRESSWAY, I WOULD HAVE HAD A MAJOR ACCIDENT. IN TALKING WITH THE DODGE DEALER, I WAS TOLD THERE WAS NO INDICATED DEFECT IN THE LATCH, WHICH OBVIOUSLY HAD FAILED, INCLUDING THE SAFETY LATCH. I AM WONDERING HOW MANY MORE OF THESE INCIDENTS HAVE OCCURRED. I AM VERY DISAPPOINTED IN THE RESPONSE I GOT FROM MY DEALER. MY INSURANCE COMPANY IS COVERING THE DAMAGE UNDER MY COMPREHENSIVE POLICY. I WILL KEEP THE OLD PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107569January 19, 2005
SUSPENSION:FRONT
VIBRATIONS FROM FRONT END AND RATTLING SOUND FROM RLFT FRONT END WHEN DRIVING. HAD TRACK BAR, BALL JOINTS AND SEALS REPLACED ON LFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109737January 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:CLUTCH ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY
WHILE THE CONSUMER WAS PULLING OUT OF A DRIVEWAY THE VEHICLE'S CLUTCH FAILED. *NM THE CONSUMER STATED THAT THE SENDER UNIT FOR THE FUEL WAS NOT WORKING AND NOT COVERED BY THE WARRANTY. THE BALL JOINTS WENT OUT ALONG WITH THE CLUTCH. AT THE 200 MILE MARK THE ROD WHICH WHEN PUSHED ACTIVATES THE CLUTCH WENT OUT. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106403January 15, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN GETTING THE FRONT END ALIGNED THE BALL JOINTS WERE CHECKED AND FAILED INSPECTION AND HAD TO BE REPLACED. WHEN I RETURNED TO THE DEALER FOR REIMBURSEMENT THEY SAID THAT, THE PART WAS NOT RECALLED ON THE DODGE RAM, HOWEVER WAS RECALLED ON THE DODGE DURANGO AND DODGE DAKOTA. BEING RATHER RUDE ABOUT IT, I WAS TOLD SINCE I DIDN'T GET THE BALL JOINTS REPLACED AT A QUALIFIED CHRYSLER DEALER THEY WOULD NOT REIMBURSE ME. I HAD 36,800 MILES ON THE RAM SO IT WASN'T A QUESTION OF WARRANTY BUT ONE OF SAFETY, THAT HAD TO BE PERFORMED WHETHER IT WAS A DODGE GARAGE OR NOT AND I THINK I SHOULD BE REIMBURSED FOR THESE PARTS AND LABOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106405January 15, 2005
SUSPENSION
WHEN I HAD MY TRUCK SERVICED THE TECHNICIAN TOLD ME MY LEFT TIRE HAD BEEN RUBBING ON THE SHOCK ABSORBER BRACKET. THE TIRE HAD A SMOOTH SPOT WHERE IT HAD BEEN RUBBING ON THE BRACKET, AND THERE WAS A SECOND TIRE ON THE BACK WITH A SMOOTH SPOT. THE TIRE IN THE BACK HAD BEEN ROTATED FROM THE FRONT TO THE BACK AT THE LAST OIL CHANGE. I TOOK THE TRUCK TO THE DEALER AND THEY WELDED A EXTENSION ON TO THE STOPPER TO KEEP THE TIRE FROM TURNING INTO THE BRACKET. THEY TOLD ME MY TIRES WERE TO BIG FOR THE TRUCK, I PUT 245/75/ R16 ON THE TRUCK IN JUNE 2003 AND HAVE HAD NO TROUBLE OUT OF THEM. THE TRUCK WAS AT THE DEALER IN FEBRUARY 2004 TO GET THE FRONT END CHECKED, THIS WAS EIGHT MONTHS AFTER THE TIRES HAD BEEN ON THE TRUCK, I BELIEVE IF THE TIRE WAS RUBBING THE TECHNICIAN WOULD HAVE NOTICED. I WILL NOT HAVE TO REPLACE THE TIRES BECAUSE THE RUBBING WAS CAUGHT EARLY. I WONDER HOW MANY PEOPLE ARE DRIVING AROUND WITH THIS PROBLEM AND DON`T KNOW. I HAVE SEEN OTHER COMPLAINTS ABOUT THIS SAME PROBLEM ON YOUR WEBSITE,I GUESS DODGE IS GOING TO WAIT TILL THEIR CUSTOMERS START GETTING KILLED BEFORE THEY ACKNOWLEDGE THE PROBLEM AND FIX IT.IN THE PAST YEAR I HAVE HAD TO HAVE THE INSTRUMENT PANEL REPLACED AND BOTH THE HUB ASSEMBLIES ON THE FRONT,I AM BUYING ANOTHER TRUCK IN THE NEXT YEAR AND IT WILL DEFINITELY WILL NOT BE A DODGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109758January 12, 2005
STEERING
WHILE ATTEMPTING TO PARK THE TRAILER, THE STEERING BOX DESTROYED THE O-RING GASKET WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106242January 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I STARTED HAVING PROBLEMS WITH THE TRANSMISSION AT 36,000 MILES. AT WHICH TIME THE LOCAL DODGE DEALER SAID I NEEDED TRANSMISSION SENSORS. I PAID TO HAVE IT FIXED SINCE THEY SAID IT WAS NOT COVERED UNDER THE WARRANTY. AT 70,000 MILES I NOW NEED A NEW TRANSMISSION ON THIS NEW DODGE RAM TRUCK. I HAVE NEVER ABUSED THE TRUCK, AND ONLY TOWED ONCE A LIGHT HORSE TRAILER. I HAVE NOT HAD THE TRUCK REPAIRED BECAUSE IT COSTS $3,000 I DON'T HAVE. MY TRUCK PAYMENT IS $500 A MONTH CURRENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107191January 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
A LOUD BANGING NOISE STARTED COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS RUNNING ROUGH WHILE DRIVING. THE DRIVER WAS ABLE TO PULL OVER. THEN, VEHICLE STALLED. THE DRIVER WAS UNABLE TO RESTART. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE COOLANT LEAKING INTO THE NUMBER THREE INJECTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128028January 10, 2005
POWER TRAIN
2001 DODGE RAM 1500 ENGINE QUIT THEN THE VEHICLE CAUGHT ON FIRE.***NO ANSWER REQUIRED***. *MR THE FIRE ORIGINATED AT THE REAR OF THE VEHICLE AND WORKED IT'S WAY UP. WHILE THE CONSUMER WAS EXITING THE VEHICLE THE FIRE SINGED THE CONSUMER'S PANTS, SHOE LACES AND SOME OF THE HAIRS ON HIS LEGS. THE FIRE MARSHALL SAID THE FIRE PROBABLY STARTED A RESULT OF A PROBLEM WITH THE TRANSMISSION. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105978January 8, 2005
STRUCTURE:BODY:HOOD
PAINT ON THE HOOD BUBBLED UP AND PEELED OFF FOR NO APPARENT REASON I WAS INFORMED BY CO-WORKER OF A PROBLE WITH THE CLEARCOAT DODGE USED ON SOME OF THEIR VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106960January 6, 2005
STRUCTURE:BODY:HOOD
HOOD BLEW UP WHILE TRAVELING AT 40 MPH, STRIKING AND CRACKING THE WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106716January 4, 2005
POWER TRAIN:CLUTCH ASSEMBLY
COMPLAINT RECEIVED VIA E-MAIL. AS I STARTED A 215 MILE TRIP TO BOULDER CO NOTICED SOME TYPE OF FASTENER ON THE FLOOR BOARD. AT THE 200 MILE MARK THE ROD WHICH WHEN PUSHED ACTIVATES THE CLUTCH WENT OUT! THANKFULLY, I WAS ABLE TO EASE THE TRUCK TO THE RIGHT LANE, MADE AN ILLEGAL RIGHT TURN AT THE LIGHT, AND KILLED THE ENGINE AS I PARKED IT AT A GAS STATION. BUT WHAT IF THAT HAD HAPPENED WHILE I WAS GOING 65 MPH ON THE HIGHWAY? I MANAGED TO FIGURE OUT THE USE OF THE FASTENER, AND REPLACE IT ON THE ROD. AT THIS POINT I WILL BE GOING TO THE DEALERSHIP MANAGEMENT AS SUGGESTED BY THE BOOKLET PROVIDED ENTITLED CUSTOMER ARBITRATION PROCESS. I WOULD LIKE SOMETHING MORE SUBSTANTIAL THAN JUST A PART REPLACEMENT. I DO NOT TRUST THE FASTENER TO PROVIDE THE SAFETY. I WORK AS A SCHOOL PSYCHOLOGIST FOR BOULDER VALLEY SCHOOLS. WHEN WE GET A SIGNIFICANT SNOWFALL I USE THE VEHICLE FOR TRAVEL. MY CONCERN IS HAVING AN ACCIDENT IN THE PARKING LOT, WHERE IT IS NOT UNCOMMON FOR STUDENTS TO MINGLE IN THE PARKING LOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106643January 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO A BODY SHOP FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104787December 30, 2004
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
A FEW MONTHS AGO MY TRUCK STARTED TO MAKE NOISE THAT SOUNDED LIKE METAL RUBBING. I GOT IT TO THE SHOP AND THEY SAY IT'S THE FRONT LEFT BEARING AND HUB. I ONLY HAVE 53,000 MILES AND AN EXTENDED WARRANTY. HOWEVER, THE WARRANTY WILL ONLY COVER THE FRONT BEARING ON A FRONT WHEEL DRIVE VEHICLE. MY TRUCK IS REAR WHEEL DRIVE BUT THE FRONT BEARINGS ARE NOT COVERED? WHY NOT, DON'T YOU NEED ALL OF THEM TO DRIVE THE THING. SO IT'S NOW GOING TO COST ME $300+ TO FIX THE LEFT BEARING. ANY THEY SAY THE RIGHT ONE WILL NEED TO BE REPLACED SOON ALSO. WHAT A WASTE, ON BOTH THE TRUCK AND THE WARRANTY. THIS IS THE 3RD TIME IT'S BEEN IN THE SHOP IN 3 YEARS. THEY HAVE PREVIOUSLY REPLACED THE POWER STEERING COMPONENT AND THE BRAKE CYLINDERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073694December 29, 2004
POWER TRAIN
WHILE MERGING ONTO THE HIGHWAY, THE VEHICLE WOULD ONLU GO INTO FIRST GEAR. FOLLOWING THIS, THE CONSUMER IMMEDIATELY PULLED OVER TO THE MEDIAN. THE CONSUMER PUT THE VEHICLE IN PARK, AND LET IT IDLE FOR A FEW SECONDS BEFORE MERGING BACK ONTO THE HIGHWAY. THE VEHICLE HESITATED BEFORE IT ACCELERATED TO THE SECOND GEAR. THE DEALERSHIP INDICATED THAT THIS PROBLEM COULD HAVE BEEN CAUSED BY THE TRANSMISSION FAILURE, BUT THEY WILL NEED TO INSPECT THE VEHICLE TO CONFIRM THIS. *AK THE TRANSMISSION TOTALLY FAILED. THE VEHICLE REFUSED TO GO INTO REVERSE ON THE SECOND OCCASION. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105466December 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10109065December 23, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING PUMP WAS ALSO THE POWER ASSIST FOR THE BRAKE SYSTEM. THE CONSUMER HAD NO STEERING AND NO BRAKES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105272December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR ALIGNMENT, AND IT WAS DISCOVERED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER WAS INFORMED BY DEALER THAT THE WHEEL WAS CLOSE TO COMING OFF. DEALER REPAIRED VEHICLE AT CONSUMER'S EXPENSE.*AK ......*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104304December 22, 2004
FUEL SYSTEM, DIESEL
1. TRUCK OPERATED NORMALLY UNTIL FUEL SYSTEM PROBLEMS OCCURRED. 2. TRUCK WOULD NOT START AND FUEL LIFT PUMP WAS REPLACED TWICE, PROBLEM STILL NOT FIXED AND RESULTED IN VERY HARD STARTS AND EVENTUALLY REPLACED INJECTOR PUMP. TRUCK IS STILL HAVING FUEL SYSTEM PROBLEMS, I AM STILL HAVING PROBLEMS AND HAVE HAD TRUCK IN AND OUT OF SHOP FOR THE LAST 4 MONTHS. THE MECHANIC I AM USING HAS BEEN VERY HELPFUL AND HAS NOT TRIED TO TAKE ADVANTAGE OF SITUATION. HE HAS TOLD ME THAT THIS PROBLEM IS VERY COMMON IN THESE TRUCKS AND THAT HE SEES THIS ON A WEEKLY BASIS, AND IS SURPRISED THERE HAS NOT BEEN A RECALL ON THE FUEL SYSTEM. 3. AFTER DOING SOME RESEARCH ON MY OWN, AND WITH OTHER DIESEL MECHANICS, I HAVE LEARNED THAT THE FUEL SYSTEM ON THE DODGE CUMMINS DIESELS IS EXTREMELY PRONE TO FAILURE, AND SEEING THE SYSTEM COST AROUND $2000 TO FIX, THIS PROBLEM SHOULD BE INVESTIGATED BY DODGE AND BE RECALLED TO FIX OR COMPENSATE FOR COSTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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