Dodge Ram Complaints (2000)

970 consumer complaints on file.

#723157May 24, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AFTER 2555 MILES, I STARTED GETTING A VERY MUSTY ODOR COMING FROM MY A/C VENTS. I BROUGHT IT TO CLOSEST DEALER (MASSEY-YARDLEY). WORK DONE STATES "CHECK FOR A LEAK, EVAPORATOR LEAKING,REPLACE EVAPORATOR." AT 5099 MILEAGE, I WENT TO THE DEALER BECAUSE I WAS STILL GETTING A MUSTY ODOR. I STATED I HAD ALLERGY TESTING DONE WHICH CAME BACK POSITIVE FOR MOLD & MILDEW AND I WAS HAVING HEALTH PROBLEMS DUE TO THIS CONDITION AND COULD NOT USE MY VEHICLE. THIS TIME THE DEALER CLEANED AND DEODERIZED THE CARPET AND TOLD ME TO REMOVE THE RUBBER MATS, WHICH I DID. THERE WAS NO MOISTURE UNDER THE MATS. I DO NOT HAVE PETS NOR DO I SMOKE, NO CHILDREN. THIS IS A PERSONAL VEHICLE THAT IS NOT USED FOR WORK. I AM A RETIRED LAW ENFORCEMENT OFFICER. THE INSIDE AND OUTSIDE OF VEHICLE IS ALWAYS KEPT IMMACUATELY CLEAN. THE RUBBER MATS I HAD BOUGHT WERE OF GOOD QUALITY AND ARE AFTERALL, MADE OF INERT RUBBER WHICH DID NOT GIVE OFF ANY ODOR WHATSOEVER. ON MAY 24TH I WENT TO THE DEALER, STATED THAT I HAVE KEPT THE MATS OUT AND THAT IT DIDN'T MAKE ANY DIFFERENCE AND I WAS STILL GETTING A MUSTY ODOR WHICH WAS MAKING ME SICK. DEALER SPRAYED A FOAMING PRODUCT MANUFACTURED BY PETRO CHEMICAL PRODUCTS, INC. INTO THE DRAIN OUTLET AND ALSO SPRAYED SOME CONDITION AIR AUTOMOTIVE REFRESHENER ALSO BY THAT SAME COMPANY. I WAS ALSO TOLD BY THE DEALER NOT TO USE THE MAX A/C SETTING BUT TO USE THE OUTSIDE AIR WHICH IS IN CONTRADICTION TO THE INSTRUCTIONS IN THE OWNER'S MANUAL WHICH STATES, "SELECT MAX A/C WHEN THE OUTSIDE AIR CONTAINS SMOKE, ODORS OR HIGH HUMIDITY. THIS FEATURE ALLOWS FOR RECIRCULATION OF INTERIOR AIR ONLY." TWO OTHER DEALERS THAT I CALLED UP TO GET THEIR OPINION ON MY PROBLEM, INFORMED ME TO SPRAY A CAN OF LYSOL INTO THE INTAKE (I'M SURE THE EPA WOULD FIND THIS A DANGEROUS PRACTICE TO BE INHALING THIS WITHIN A CONFINED AREA). IF CHRYSLER INTENDS FOR ME TO USE THE OUTSIDE AIR, IN CONTRADICTION TO THE OWNERS MANUAL. OUTSIDE AIR INTAKES ARE LARGE ENOUGH TO SUCK IN INSECTS, ETC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862021May 17, 2000
TRAILER HITCHES
CONSUMER RECEIVED RECALL 00V107000 CONCERNING TRAILER HITCH AND ATTACHMENT. CONSUMER STATED THAT THE RECALL REPAIRS WERE NOT SUFFICIENT ENOUGH TO CORRECT THE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862040May 17, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 60 MPH, AND AIRBAGS DID NOT DEPLOY. VEHICLE WAS TOTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#722612May 12, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SEAL CONTINUOUSLY LEAKS DUE TO THE DRIVESHAFT FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722533May 11, 2000
VISIBILITY:WINDSHIELD, SEATS:MID/REAR ASSEMBLY
THE PLACEMENT AND SIZE OF THE DRIVER-SIDE AND PASSENGER-SIDE DOOR WINDOW ALONG WITH THE POSITION OF THE DRIVER SEAT IN THE REAR POSITION LIMITS VISIBILITY TO THE POINT OF CREATING A HAZARD. AVERAGE-SIZED (AND LARGER) DRIVERS MUST LEAN FORWARD WHILE SITTING IN THE SEAT TO SEE OUT BEFORE PULLING INTO TRAFFIC. A NUMBER OF COMPLAINTS AND NEAR-MISS COLLISIONS DUE TO REDUCED VISIBILITY HAVE BEEN REPORTED TO THE SAFETY OFFICE BY MAINTENANCE WORKERS ASSIGNED TO SUBJECT VANS. A PRELIMINARY INVESTIGATION BY SAFETY OFFICIALS HAS BEEN COMPLETED; ALLEGED CONDITIONS ARE FOUNDED. REQUEST FURTHER INVESTIGATION AND COORDINATION WITH CONSUMER PRODUCT SAFETY COMMISSION. PLEASE ADVISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861623May 9, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TRAVELING AT 22MPH AND TRYING TO MAKE A TURN STEERING WHEEL LOCKED UP, AND CONSUMER WAS UNABLE TO MAKE TURN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861656May 9, 2000
AIR BAGS:FRONTAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE RAINING CONSUMER FELL A SLEEP AT THE WHEEL AND HIT A TELEPHONE POLE. THEN HIT AN ENBANKMENT AND LANDED IN THE WATER. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, RESULTING IN INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#551925April 18, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, AIR:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
POWER STEERING PUMP FAILED. (ATTORNEY FOR CLIENT). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860406April 17, 2000
SUSPENSION:FRONT
WHEN DRIVING DOWN THE ROAD VEHICLE WILL WANDER ALL OVER THE ROAD, DEAREL SAID IT'S FRONT SUSPENSION THAT FAILED 3 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860233April 12, 2000
SEAT BELTS
SLOT WHICH GUIDES THE SEAT BELT ON DRIVER'S SIDE CAUSES THE BELT TO TWIST AND JAM BY ITSELF. DEALER/MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860062April 11, 2000
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING VEHICLE SEVERELY PULLS TO THE RIGHT OR LEFT WITHOUT WARNING. DEALER REPLACED THE GEAR BOX WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860104April 11, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
POWER BRAKES AND POWER STEERING FAILED AND DUMPED FLUID ONTO GROUND. DEALER WAS UNABLE TO DUPLICATE THE DEFECT. CONSUMER HAS FILED # 7045909 WITH CHRYSLER. MANUFACTURER SAID THAT IT WAS PROBABLY THE VACUUM SYSTEM THAT THIS VEHICLE DOES NOT USE ON THE 4 WHEEL ANTI-LOCK BRAKES. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551688April 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TRANSMISSION WHINES WHEN DRIVING IN REVERSE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859383March 29, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRYING TO PARK WITH FOOT ON BRAKES AND TURNING STEERING WHEEL, THERE WAS NO POWER STEERING. TRUCK HAS BEEN TO THE DEALERSHIP THREE TIMES FOR THIS PROBLEM. DEALER STATES THAT IT IS NORMAL.*AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551537March 27, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RIGHT SIDE MIRRORS HAVE UNUSUAL BLIND AREA THAT IS UNSAFE TO OPERATE THE VEHICLE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720626March 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOWN SHIFTS OUT OF SEQUENCE WITHOUT WARNING, DOWN SHIFTS TO LOWER GEAR AND THEN SHIFTS INTO NEXT LOWER GEAR. THIS CAUSES MOTOR TO TACK OUT TO 5500+RPM AND SHUTS DOWN, WHEN RPM DROPS DOWN MOTOR FIRES UP TRANSMISSION DOWN SHIFTS AGAIN MOTOR SHUTS DOWN AGAIN. THIS WILL HAPPEN AGAIN AND AGAIN UNTIL I BACK OFF GAS PETAL. TRANSMISSION SHIFTS THROUGH UPPER GEARS WITHOUT STOPPING EXAMPLE ; SHIFTS FROM 2ND TO 3RD 4TH OD WITHOUT STOPPING.THESE PROBLEMS HAPPEN WHEN PULLING LOADS, HAS HAPPENED WITHOUT LOAD CAUSED TRUCK TO SPINOUT OF CONTROL. LAST WEEK WHILE PULLING A TRAILER ON RAIN SLICK ROAD DOWN SHIFTING NEARLY CAUSED TRUCK TO JACKNIFE. DEALERS KNOW THERE IS A PROBLEM BUT CANNOT FIND ANY CODES. SHIFTING PROBLEMS AND ENGINE OPERATING AT WRONG RPM CAUSING EXTREMLY BAD FUEL MILLAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859013March 22, 2000
POWER TRAIN:AXLE ASSEMBLY
WHEN DRIVING VEHICLE PULLED TO THE LEFT. DEALER SAID IT WAS THE REAR AXLE ASSEMBLY. DEALER COULDN'T SOLVE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720209March 16, 2000
SUSPENSION:FRONT
(1) TIRE PRESSURE - UNABLE TO ATTAIN A SERVICE TICKET (2) REPLACE FRONT TIRE - FAULTY SIDE WALL - UNABLE TO ATTAIN A SERVICE TICKET (3) CHECK ALIGNMENT, STEERING WHEEL OFF CENTER. UNKNOWN AS TO WHAT WAS DONE - DID GET A SERVICE TICKET. FOR SOME REASON THEY WHERE LOOKING FOR TIRE SHIMMY AT ABOUT 30 MPH. AT A LATER DATE I WAS DISCUSSING THIS SHIMMY REPAIR WITH SERVICE TECH RON JACOBS. HE INFORMED ME THAT HE DID THAT SERVICE TICKET, AND HE COULD NOT FIND A SHIMMY PROBLEM WHILE ROAD TESTING THE TRUCK, BUT DID NOTICE THAT THE STEERING WAS OFF. (4) I CALLED RON THOMSON (OWNER OF THOMPSON DODGE) TO TALK ABOUT WHAT WAS GOING ON AND EXPLAINED THE PROBLEM IN DETAIL. I TOOK THE TRUCK BACK IN FOR SERVICE ONCE AGAIN AND PICKED IT UP LATER THAT EVENING. I SPOKE TO RON JACOBS ABOUT THE REPAIR AND I WAS ASSURED THAT THE TRUCK WAS THOROUGHLY LOOKED OVER AND THAT AN ALIGNMENT WAS PERFORMED. WHILE DRIVING THE TRUCK HOME I IMMEDIATELY NOTICED THAT THE PROBLEM WAS WORSE THAN BEFORE. I PLACED A CALL TO YOUR CUSTOMER CENTER THE NEXT DAY TO SEE IF I COULD TAKE THE VEHICLE TO ANOTHER DEALER FOR SERVICE ON THIS SAME PROBLEM, AND I WAS INFORMED THAT I COULD SEEK SERVICE AT ANOTHER DEALER.(5)I MADE AN APPOINTMENT AT TIMONIUM DODGE LOCATED AT 10300 YORK RD, COCKEYSVILLE, MD 21030. I DROPPED TRUCK OFF IN THE MORNING AND PICKED IT UP AT NOON. A FRONT END ALIGNMENT WAS PERFORMED AND UPON DRIVING THE TRUCK HOME I DID NOTICE SLIGHT IMPROVEMENT. AS TIME PROGRESSED THE STEERING PROBLEM CAME BACK.(6) I TOOK IT TO TIMONIUM DODGE AGAIN FOR THE SAME PROBLEM AND THAT THE TIRES WERE STARTING TO SHOW UNUSUAL WEAR. AGAIN, THE TRUCK WAS REALIGNED. IT WAS NOTED ON SERVICE TICKET THAT (TOE OUT SLIGHTLY ROAD TEST - STILL PULLS SLIGHTLY - CROSS ROTATE FRONT TIRES - ROAD TEST. AND OF COURSE, DRIVING HOME WITH THE SAME PROBLEM SLIGHTLY IMPROVED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858471March 14, 2000
SUSPENSION:FRONT
WHEN DRIVING AT SPEEDS BETWEEN 50-60 MPH ENTIRE FRONT END WILL SHAKE, GRADUALLY GETTING WORSE. DEALER IS AWARE OF PROBLEM IN VEHICLES WITH V6 ENGINES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858223March 9, 2000
SUSPENSION
DOOR IS RATTLING AND IT FEELS LIKE DOOR IS GOING TO OPEN. TRANSMISSION IS ALSO RATTLING VERY BADLY. CONSUMER FEELS THAT WHILE DRIVING ON THE HIGHWAY VEHICLE MAY GO BACK. WHEN COMING TO A COMPLETE STOP. AND STEERING WILL WILL SHAKE.THIS IS A CONCERN BECAUSE ANOTHER CONSUMER'S STEERING COLUMN BROKE, AND HE ALMOST DIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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