Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10513417May 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A LOUD NOISE THAT CAME FROM THE REAR OF THE VEHICLE. THE BRAKES SEIZED AND THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE REAR DRIVESHAFT AND DIFFERENTIAL HAD BECOME SEPARATED. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN: REAR AXLE PINION MAY LOOSEN AT DIFFERENTIAL), IN WHICH THE VIN WAS INCLUDED. THE FAILURE AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513130May 22, 2013
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH OVER A ROAD BUMP, THE FRONT END OF THE VEHICLE SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE STEERING STABILIZER, TIE ROD AND THE BALL JOINTS. THE FAILURE RECURRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511922May 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD WHISTLING NOISE AND AS HE DECELERATED, THE REAR WHEELS SEIZED AND THE VEHICLE SKIDDED OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE REAR AXLE PINION NUT BECAME LOOSE AND CAUSED THE AXLE TO SEIZE. AS A RESULT, THE ENTIRE SUSPENSION END OF THE VEHICLE WOULD NEED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), IN WHICH THE CONTACT'S VEHICLE WAS INCLUDED. THE DEALER ADVISED HOWEVER THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE AND THAT HE WOULD BE USING THE SAME DEFECTIVE PARTS WHEN REPAIRING THE VEHICLE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511925May 14, 2013
POWER TRAIN
RCVD. SAFETY RECALL N08/NHTSA 13V-038 FROM CHRYSLER CORP. APPROX. 30 DAYS AGO ABOUT THE REAR AXLE PINION NUT ON MY 2010 RAM 1500 STATING THAT THE TRUCK WAS UNSAFE AND THAT THEY WERE CONCERNED ABOUT MY SAFETY. CALLED LOCAL DEALER TO SCHEDULE APPT. TO HAVE FIXED AND DEALER STATED THAT THE PART WAS UNAVAILABLE, WAITED ANOTHER WEEK AND CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND GOT THE SAME EXCUSE FROM THEM THAT THE PARTS WERE ON BACK ORDER. SOMETHING NEEDS TO BE DONE TO MOTIVATE THIS COMPANY TO TAKE CARE OF THEIR RESPONSIBILITIES IN A TIMELY MANNER, NOT EVERYONE CAN PARK THEIR VEHICLE AND WAIT FOR THIS TO BE RESOLVED WHENEVER CHRYSLER GETS AROUND TO IT. HAVE READ OTHER COMPLAINTS ON THIS WEBSITE ABOUT REAR AXLE LOCK-UP AND OTHER ACCIDENTS WITH THE DRIVE SHAFTS. HOPEFULLY THIS WILL BE FIXED BEFORE ANOTHER ACCIDENT OCCURS OR SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511446May 10, 2013
STEERING
THIS IS A COMPLAINT ABOUT RECALL IIV350000. DEALERSHIP INSPECTED TIE ROD END UNBEKNOWNST TO ME ABOUT RECALL IN 2012. THE TIE ROD BROKE IN APRIL 2013. CHRYSLER STATED THEY FULFILLED THE RECALL REQUIREMENT WITH THE INSPECTION. THE FAILURE OCCURRED AFTER THE INSPECTION. THIS SEEMS HARDLY ACCEPTABLE AS A FAILURE CAN RESULT AFTER A VISUAL INSPECTION, UNLESS SOME TYPE OF NON-DESTRUCTIVE TESTING WAS COMPLETE. CHRYSLER CHARGED MY EXTENDED WARRANTY FOR THE DEDUCTIBLE FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510775May 6, 2013
POWER TRAIN
WHILE DRIVING 70MPH DOWN HWY HEARD A LOUD THUMP UNDER CAR, THEN A LOT OF BANGING UNDER TRUCK, REAR OF TRUCK JUMPED AND BOUNCED A LITTLE. THEN WHILE TRYING TO ACCELERATE AND GET OFF FREEWAY FROM THE FAST LANE HAD NO THROTTLE RESPONSE SO COST ACROSS FOUR LANES TO THE SHOULDER ONCE GOT TO SHOULDER I WENT TO HIT BREAKS BUT REAR END LOCKED UP BEFORE I COULD AND TRUCK CAME TO A SCREECHING HALT. GOT OUT OF TRUCK AND DRIVE SHAFT WAS ON THE GROUND HANGING FROM TRANSMISSION, THE REAR END SPLINE SHAFT WAS STICKING OUT OF REAR END BUT BENT REALLY BAD. THE REAR END FLANGE AND U BOLT WAS COMPLETELY GONE ALONG WITH ABOUT A FOOT OF THE DRIVE SHAFT. THE TRANSMISSION NOW GRINDS WHEN SHIFTIN IN TO GEAR AND PARK . MY EXHAUST IS ALL SMASHED UP FROM DRIVE SHAFT WHIPPING AROUND THE CHROME TIPS OUT OF THE BACK BUMPER ARE DROPPED ABOUT 1 INCH AND PUSHED OUT FROM BUMPER 2 INCHES. TO ME LOOKS LIKE REAR END LOCKED UP AND RIPPED THE DRIVE SHAFT IN TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510689May 5, 2013
POWER TRAIN
WAS JUST NOTIFIED OF THE RECALL FOR THE REAR AXLE PINION NUT PROBLEM AND WHEN I CALLED CHRYSLER VIA THEIR TOLL FREE NUMBER, I WAS TOLD THAT THE RECALL NOTICE WAS MAILED ON 4/1/2013 EVEN THOUGH I DID NOT RECEIVE IT FOR 30 DAYS. WAS ALSO TOLD THAT THEY HAVE NO ESTIMATED DATE ON WHEN THE REPAIR PART WOULD BE AVAILABLE. SO WE ARE EXPECTED TO CONTINUE TO DRIVE OUR UNSAFE VEHICLES SEVERAL MONTHS AFTER INITIAL RECALL BECAUSE CHRYSLER IS FAILING ON THE MANUFACTURE OF AND DELIVERY OF REPAIR PART. I THINK I WILL GO CALL AN ATTORNEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510404May 2, 2013
STEERING
AS I WAS LOOKING FOR A PARKING SPOT AT A LOCAL ENTERTAINMENT VENUE, I TOOK A RIGHT AND WAS IN PROCESS OF MAKING A QUICK LEFT ABOUT 20 YARDS AFTER THE RIGHT. AS I TURNED TO THE LEFT I HEARD SOMETHING POP UNDER THE TRUCK. I DECIDED TO KEEP GOING STRAIGHT INSTEAD OF TURNING LEFT SO I STRAIGHTENED THE TRUCK OUT AND PROCEEDED FORWARD ABOUT 50 YARDS DOWN AT A STOP SIGN I SAW AN EMPTY ON THE LEFT AND PROCEEDED TO TURN TOWARDS IT. THE POP I HAD HEARD EARLIER WAS THE ACTUALLY THE DRIVER SIDE TIE ROD SNAPPING AND WHILE TURNING LEFT IT CAUGHT THE SIDEWALL OF THE TIRE AND LOCKED UP THE STEERING ARM AND BENT THE TRAILING ARM. I HAD TAKEN THE TRUCK TO SPRING DODGE IN SPRING, TX TO HAVE THE L16 RECALL PERFORMED ON IT A YEAR EARLIER ON THE SAME MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510263May 1, 2013
POWER TRAIN
STILL NO REMEDY PARTS AVAILABLE (ACCORDING TO MY DODGE DEALER) TO SATISFY A REAR AXLE PINION NUT SAFETY RECALL. I RECEIVED THE SAFETY RECALL NOTICE M34 VIA US MAIL IN OCTOBER 2012 WITH THE STATEMENT "CHRYSLER ANTICIPATES THE REMEDY PARTS WILL BE MADE AVAILABLE WITHIN THE 1ST QUARTER OF 2013." WELL, IT'S MAY 1ST AND NO ACTION. I'M CONCERNED THAT THIS DELAY COULD INCREASE THE LIKELIHOOD OF A PROBLEM ON MY REAR AXLE. I'M ALSO CONCERNED THAT THE VALUE OF MY TRUCK IS DIMINISHED UNTIL THE REPAIR CAN BE MADE. PLEASE DEMAND THAT CHRYSLER REMEDY THIS ASAP. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508840April 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED OUT OF THE FILLER NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508396April 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN), HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD CONCERN OF THE SAFETY ISSUES MENTIONED IN THE RECALL. THERE WAS NO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505831April 10, 2013
STEERING
THERE WAS ALREADY A RECALL OUT FOR THIS LEFT TIE ROD END. I HAD IT REPLACED BY DODGE ON MARCH 30, 2012. LAST WEEK I HAD THE NEW REPLACED LEFT TIE ROD END, BREAK ON ME. FORTUNATELY I WAS IN A PARKING LOT AND NOT DRIVING DOWN THE STREET OR THERE WOULD HAVE BEEN A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507530April 8, 2013
POWER TRAIN
RECEIVED RECALL NOTICE CHRYSLER M34-N08/NHTSA 12V-474 IN DECEMBER 2012, PRIOR TO HAVING 100,000 MILES ON MY VEHICLE. NOW IN LATE MARCH 2013 (OUT OF WARRANTY-MILEAGE), THE REAR DIFFERENTIAL HAS STARTED MAKING A LOUD WHINING NOISE. THE DEALERSHIP HAS DONE A PRELIMINARY DIAGNOSIS OF BEARING FAILURE AND SUGGESTED THE REAR DIFFERENTIAL BE REBUILT. I HAVE FOLLOWED ALL PM'S AND FIND IT HARD TO BELIEVE THAT MY REAR DIFFERENTIAL IS FAILING AT 111,000 MILES. OF COURSE THE PARTS FOR RECALL ARE NOT AVAILABLE AND NEITHER CHRYSLER OR THE DEALERSHIP WILL RECOGNIZE THE SUBSEQUENT FAILURES OF THE RECALLED REAR AXLE PINION NUT FAILING. I NEED MY VEHICLE FOR WORK RELATED PURPOSES AND AM TERRIFIED OF DRIVING MY VEHICLE. CHRYSLER AND THEIR DODGE DEALERSHIPS NEED TO BE BETTER PREPARED FOR THIS RECALL, RECOGNIZE THAT THE REAR AXLE PINION NUT FAILING CAN/WILL CAUSE SUBSEQUENT FAILURES IN A REAR DIFFERENTIAL, AND PROVIDE ADEQUATE REPAIRS TO MITIGATE ANY FUTURE ISSUES WITH THE REAR DIFFERENTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504132March 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR END OF THE VEHICLE SWERVED LEFT AND RIGHT UNCONTROLLABLY. THE VEHICLE WAS BROUGHT TO A STOP WAS LATER TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE REAR AXLE SEIZED, THE PINION SHAFT HAD BECOME DETACHED, AND THE U JOINT DETACHED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS USED FOR TOWING, IT WAS INELIGIBLE TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000...UPDATED 10/30/13 *BF UPDATED 11/4/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503979March 21, 2013
POWER TRAIN
DRIVING VEHICLE AND HEARD A CLANKING NOISE FROM REAR END, IT GOT LOUDER OVER THE NEXT 2-3 MILES THEN DRIVE SHAFT DROPPED FROM REAR DIFFERENTIAL. CALLED CHRYSLER TO ASK IF THERE WERE ANY KNOWN PROBLEMS AND WAS INFORMED THERE WAS NONE. HAD VEHICLE TOWED OVER 50 MILES TO A GARAGE TO HAVE DRIVE SHAFT REINSTALLED, NOTICED A GRINDING SOUND WHILE DRIVING BOTH ON ACCELERATE AND DECELERATE. RECEIVED A RECALL NOTICE LATER IN 2012 ABOUT THE REAR AXLE PINION NUT BEING FAULTY. CALLED DEALER AND SET APPOINTMENT TO HAVE RECALL FIXED ALONG WITH A SECOND RECALL FOR A/C BLOWER MOTOR DOOR, TOOK 2 DAYS DOWN TIME AND WHEN I WENT TO PICK UP TRUCK, THE M34 RECALL AS ITS KNOWN WAS NOT ADDRESSED BUT A/C WAS FIXED. I WAS TOLD THAT THEY WOULD HAVE TO FIX ANY DAMAGE CAUSED TO THE REAR END FROM THE RECALL WHICH IS THE NOISE IM HEARING BUT UNFORTUNATELY CHRYSLER DOES NOT EVEN HAVE THE PART NOR AN EXPECTED RELEASE DATE FOR THE PART TO BE AVAILABLE AND THAT THEY WOULD REPAIR EVERYTHING AT THE SAME TIME. AFTER OVER A MONTH OF CHECKING BACK ON PROGRESS OF PART I INFORMED THE SERVICE WRITER THAT THE NOISE IS GETTING WORSE, AT THAT TIME HE STATED TO MAKE AN APPOINTMENT TO BRING VEHICLE IN AND THEY WOULD EXPEDITE THE PART AND GET IT FIXED AND THEY WOULD GET ME INTO A LOANER OR RENTAL SINCE I USE MY TRUCK DAILY FOR WORK. WHEN I WENT TO SET THE APPOINTMENT A WEEK OR SO LATER I WAS TOLD THEY CANT GIVE ME A LOANER OR RENTAL......ANOTHER COST OUT OF MY POCKET BESIDES THE REPAIR AN TOW I ALREADY PAID AND THE TWO DAYS DOWN I HAD TO TAKE FOR THE FIRST RECALL VISIT.... I THEN PROCEEDED TO CALL THE NUMBER ON THE RECALL NOTICE TO SPEAK WITH SOMEONE AT CHRYSLER AND THEY SAID THEY WOULD SEE WHAT THEY CAN DO....THAT WAS 3/5/2013.... ONLY TO FIND OUT THAT BECAUSE MY TRUCK IS NOW OVER THE 60 MONTH 100K MILEAGE IM NOT ELIGIBLE FOR WARRANTY RENTAL COVERAGE.....THE PROBLEM OCCURRED ALMOST A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503127March 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR SUSPENSION FAILED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THERE WAS A RECALL BUT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502633March 13, 2013
POWER TRAIN
DRIVE SHAFT AND REAR DIFFERENTIAL FAILED. VEHICLE STOPPED IN LEFT TURN LANE OF INTERSECTION. WITH GREEN LIGHT, PRESSED ACCELERATOR AND LOUD BANG WAS HEARD. VEHICLE WOULD NOT MOVE AND UPON INSPECTION FOUND BROKEN DRIVE SHAFT AND BROKEN DIFFERENTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502551March 12, 2013
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES AND THE STEERING WHEEL FAILED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO FURTHER INSPECT THE VEHICLE, BUT THE INVESTIGATOR WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500983March 1, 2013
TIRES
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTXA/F TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499214February 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE STEERING WHEEL BEGAN TO SHIFT TO THE SIDE AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE REAR DRIVE SHAFT AND THE TRANSFER CASE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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