Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10204840October 4, 2007
UNKNOWN OR OTHER
2002 DODGE RAM 2500, DASHBOARD CRACKING, COLLAPSING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204535October 1, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. ON SEPTEMBER 28, 2007, THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. SHE HAS NOT NOTIFIED THE DEALER AS OF YET. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,228.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204494September 30, 2007
STRUCTURE
DASHBOARD IS CRACKING IN SEVERAL PLACES FROM FRONT TO BACK FOR UNKNOWN REASON. NO CHEMICALS USED ON DASH. BELIEVE THIS MAY CAUSE PASS. SIDE AIRBAG FROM DEPLOYING OR MAY CAUSE PIECES OF THE DASH TO TURN INTO PROJECTILES IF AIRBAG DEPLOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204440September 29, 2007
UNKNOWN OR OTHER
CRACKED DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204323September 27, 2007
STRUCTURE
MY DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING BAD AND THE CONCERN IS THE WIRES IN MY DASH WILL BE EXPOSED TO THE SUN. MELTING WIRES,SHORT AND LIGHTS GOING OFF AT NIGHT WHILE DRIVING ARE THE RESULT OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204204September 26, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
NOV OF 2006 I TOOK MY TRUCK IN FOR MISFIRE AND COOLANT LOSE, THE DEALER CHECKED THE COOLING SYSTEM AND OK'D IT .THEY REPLACED MY SPARK PLUGS FOR THE MISFIRE. ABOUT A MONTH AGO THE TRUCK WAS NOT RUNNING CORRECTLY SINCE MY WARRANTY RAN OUT I TOOK IT TO ANOTHER SHOP THE ROCKER ARM FELL OFF, IT WAS REPLACED. A WEEK LATER 2 ROCKER ARMS FELL OFF. WITH EXTENSIVE RESEARCHED IT WAS DETERMINED I HAD A CRACKED HEAD. WHEN I CALLED THE AUTO MANUFACTURER CHRYSLER, I WAS TOLD IT WAS UNDER THE POWER TRAIN WARRANTY AND I NEEDED TO TAKE IT TO THE DEALER. I DID NOT FEEL COMFTORABLE TAKING THIS TRUCK THAT WAS HALF APART TO ANOTHER MECHANIC TO TELL ME WHAT I ALREADY NEW, THAT THE HEAD WAS CRACKED COOLANT WAS LEAKING INTO THE COMBUSTION CHAMBER CAUSING MY ROCKER ARMS TO BE BLOWN OFF. I TRIED TALKING TO THE DEALERSHIP THAT I PURCHASED IT FROM AND THEY SAID THAT CHRYSLER ALREADY MADE A DECISION ON THIS. ALL I WANTED WAS TO GET REPLACEMENT HEADS AND SOME COSTS OF REPAIRING THE TRUCK. IF THIS WOULD HAVE WENT TO THE DEALER THERE WAS GOING TO BE A COST FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204043September 25, 2007
STRUCTURE
DASH ON OUR 2002 DODGE RAM IS CRACKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203511September 20, 2007
STEERING, STRUCTURE, EQUIPMENT, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING RING. DO NOT PURCHASE THIS TYPE OF VEHICLE. HAVE HAD NOTHING BUT HEADACHES WITH THE TRUCK, FROM THE SIMPLE THINGS, TO THE EXPENSIVE THINGS...WAS JUST TOLD THAT MY HEAD GASKETS ARE SHOT AS WELL, HAVE SPENT THOUSANDS ON THIS TRUCK, WITH NO RETURNS, DO NOT GET THIS YEAR/MODEL OF RAM 1500. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203573September 20, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:MULTIPLE AXLE
FRONT AXLE, I HAVE REPLACED THE FRONT AXLES OF MY 2002 DODGE RAM 1500 4X4 ON BOTH SIDES AT 100,000 MILES AND THE AXLE ON THE RIGHT SIDE IS NOW GONE OUT AGAIN, 1.5 YEARS LATER. THE OIL PUMP HAS GONE OUT ALONG WITH ALL THE TENSIONERS, REAR AXLE IS GOING OUT, TRUCK OVERHEATS AND NO ONE CAN FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203011September 14, 2007
TIRES:TREAD/BELT
DRIVING HOME FROM A CAMPING TRIP WHEN ABOUT 18" OF TREAD FLEW OFF MY TIRE. SO I PULLED OVER TO THE SIDE OF THE ROAD AND CHANGE THE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203034September 14, 2007
STRUCTURE
2002 DODGE RAM 1500 - DASH CRACKED IN SEVERAL PLACES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203765September 13, 2007
STRUCTURE
CONSUMER IS COMPLAINING ABOUT CRACKS IN THE DASHBOARD. CUSTOMER STATES THAT VEHICLE HAS ABOUT 10 CRACKS IN THE DASHBOARD. THE CUSTOMER WOULD LIKE TO KNOW WHY DODGE IS NOT DOING ANYTHING ABOUT THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202454September 10, 2007
SUSPENSION:FRONT
THERE IS A COMPLAINT ALREADY ON FILE ABOUT THE UPPER BALL JOINT THAT FELL OUT @17K MILES. THE COMPLAINT THAT I WANT TO FILE NOW IS THE LOWER CONTROL ARM THA IS FLEXING WHEN THE BRAKE IS APPLIED OR WHEN A BUMP IS ENCOUNTERED. THE TRUCK WILL JUMP FROM ONE LANE TO THE OTHER WHEN A ROUGH PLACE IS HIT AT INTERSTATE SPEED. I HAVE HAD IT TO THE DEALERSHIP ON THREE DIFFERENT OCCASIONS AND NO ONE HAS EVER HAD THE TIME TO EVEN LOOK AT THE PROBLEM. I BOUGHT THE TRUCK THE LAST DAY OF 2001 AND NOW HAVE 35K MILES ON IT .I AM AFRAID TO DRIVE IT VERY MUCH. WHEN THE FIRST COMPLAINT WAS FILED(BECAUSE CHRYSLER DENIDED ANY CLAIM) I THOUGHT I WOULD AT LEAST GET A RESPONSE THAT I FILED THE COMPLAINT BUT TO THIS DAY I HAVE NOT. ONE MORE THING CHRYSLER SAYS THAT THERE HAS NEVER BEEN AN INJURY ATTRIBUTED TO THE UPPER BALL JOINT COMING OUT OF THE 2002 DODGE 1500, WELL I SENT THEM THE COPY OF THE HOSPITAL REPORT WHERE I HAD 14 STITCHES ACROSS MY NOSE AND UNDER MY EYE. WHY HAS THERE NOT BEEN ANY THING DONE ABOUT THIS PROBLEM? MUST SOMEONE BE KILLED BEFORE SOMEONE LOOKS INTO THIS? *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10201704September 2, 2007
STRUCTURE
2002 DODGE RAM 1500 PICKUP. DASH CRACKED ALL THE WAY THROUGH IN 2 PLACES - ONE IS ABOUT 8" LONG THE OTHER IS ABOUT 18" LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200993August 28, 2007
AIR BAGS, STRUCTURE
MY 2002 DODGE RAM 2500 QUAD TRUCK DASH BOARD STARTED TO CRACK ABOUT THREE YEARS AGO. WHEN I CHECKED WITH MY DEALER I WAS TOLD THAT IT WOULD NOT BE COVERED BY WARRANTY. SHORTLY LATER I WAS WALKING IN A WALMART PARKING LOT AND NOTICE A 2001 DODGE RAM 1500 WHICH HAD A DASH BOARD CRACKED WORSE THAN MINE. I THEN MADE A TRIP TO MANY USED CAR LOTS--I FOUND THAT SEVEN (7) OUT OF TEN (10) 2001+ DODGE RAM PICKUPS I CHECKED HAD CRACKED DASHES. I CONTACT DODGE WITH MY COMPLAINT AND WHAT I HAD OBSERVED IN OTHER DODGE PICK UPS AND ASKED ABOUT ANY RECALL FOR THE PROBLEM. I WAS SENT THE TYPICAL FORM LETTER THAT SAID SORRY NOT UNDER WARRANTY NOR RECALL. NOW WHERE CRACKS JOINED CHUNKS OF THE DASH HAVE FELL IN LEAVING GAPING HOLES WITH JAGGED EDGES. I HAVE NEVER HAD AN ACCIDENT IN MY TRUCK AND GOD FORBID IF I SHOULD--CAN JUST SEE ALL THE JAGGED PARTS OF THE DASH FLYING AND WITH THE FORCE OF THE AIRBAGS JUST WHAT INJURES WOULD BE RECEIVED. IN FACT I HAVE CUT THE PASSENGER SIDE AIR BAG OFF FOR FEAR OF ADDITIONAL INJURY TO MY WIFE IN AN EVENT OF AN ACCIDENT. ALSO MINE IS NOT AN ISOLATED EVENT--ONE COULD SPEND COUNTLESS HOURS READING OF THE SAME COMPLAINT ON THE WEB. BUT TO DATE DODGE HAS DONE NOTHING. I HAVE SEEN WHERE SOME DEALERS HAVE COVERED HALF THE LABOR COST--YOU CAN REST ASSURED THAT WAS FROM THE DEALER AND NOT DODGE JUST TO MAINTAIN GOOD CUSTOMER RELATIONS! THIS IS A SAFETY HAZARD IN THAT SEVER INJURIES COULD BE RECEIVED FROM THE DEPLOYMENT OF THE AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200872August 27, 2007
STRUCTURE
THE DASHBOARD OF MY 2002 DODGE RAM 1500 HAS SEVERAL LARGE CRACKS AND PARTS ARE STARTING TO BRAKE AWAY. I FEEL THAT THIS COULD CAUSE HARM TO ME OR MY PASSENGERS IF INVOLVED IN AN ACCIDENT. I FEEL THAT IT IS VERY UNSAFE DUE TO SHARP HARD PLASTIC PARTS OF THE DASH THAT COULD DO SERIOUS HARM. I ALSO FEEL THAT THIS COULD AFFECT THE DEFROST DUCT AND CAUSE THE DEFROSTER TO NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200883August 27, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, TRAILER HITCHES
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE PULLING OUT OF THE DRIVEWAY WITH A TRAILER IN TOW, THE BRAKE LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP THE VEHICLE. BRAKE FLUID BEGAN TO LEAK. THE CONTACT, WHO IS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE REAR AND FRONT BRAKE LINE WAS RUSTED AND THE HITCH FAILED. THE BRAKE LINES WERE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN HITCH RECALL NUMBER 872. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 129,000. UPDATED 10/18/07 *TR UPDATED 03/08/10 THE CONSUMER OFFERED HIS OPINION REGARDING THE SUDDEN ACCELERATIONS PROBLEMS WITH TOYOTA. UPDATED 03/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200474August 22, 2007
ELECTRICAL SYSTEM, STRUCTURE
THE DASHBOARD ON MY TRUCK CRACKED, THEN BEGAN LOSING PIECES. SOME PIECES HAVE BEEN PROPELLED AT THE DRIVER AND PASSENGERS BY THE AIR CONDITIONING AND WHEN WINDOWS ARE OPEN. WIRING PROBLEMS APPEAR TO BE DEVELOPING (I AM NOW RECEIVING "LAMP OUT" WARNINGS). I HAVE PLACED A DASH COVER TO LIMIT EXPOSURE TO THESE HAZARDS, BUT I HAVE SEEN NEWS REPORTS THAT MANY OTHER CONSUMERS ARE EXPERIENCING THESE PROBLEMS, AND THAT THEY CONTINUE TO WORSEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200239August 21, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, STRUCTURE
DURING A ROUTINE STOP AT RED LIGHT ON 55 MPH ROAD THE METAL BRAKE LINE RUPTURED WHERE IT IS ROUTED ALONG THE FRAME BETWEEN THE GAS TANK AND FRAME. RUSTED THROUGH, NO WAY TO INSPECT. DEALER REPORTED THIS WAS A COMMON FAILURE ON DODGE PICK-UPS. DURING THIS STOP THE PEDAL WENT TO THE FLOOR, ABLE TO PUMP AND GET A LITTLE FRONT BRAKE, AND THE ABS AND BRAKE LIGHTS CAME ON IN THE DASH ASSEMBLY. I CRIMPED THE LINE ADDED BRAKE FLUID AND LIMPED TO LOCAL DEALER FOR REPLACEMENT. DEALER KNOWS ABOUT PROBLEM SO DODGE HAS TO KNOW AND SHOULD CHANGE MATERIAL OR ROUTING OF BRAKE LINE. GEORGE *TR THE CONSUMER PROVIDED A REPAIR INVOICE. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200407August 21, 2007
STRUCTURE
ANOTHER DODGE DASHBOARD CRACKING. WHAT ARE THE DANGERS OF FLYING DASHBOARD PIECES IF THE AIRBAG(S) DEPLOY? ALSO, IF THE DASHBOARD ITSELF BREAKS DOWN SO EASILY UNDER UV EXPOSURE, HOW QUICKLY WILL THE COMPONENTS UNDER THE DASH DECOMPOSE? AND WHAT DANGERS DO THEY PRESENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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