Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10225900April 28, 2008
INTERIOR LIGHTING, EXTERIOR LIGHTING, POWER TRAIN
INTERMITTENT LAMP FAILURES INTERNALLY, LAMP OUT CIRCUIT MALFUNCTIONING, REAR DIFFERENTIAL FAILED (APPROACHING THE SECOND FAILURE IN 40,000 MILES), REAR UNIVERSAL JOINT HAS FAILED TWICE, WITH A THIRD REPLACEMENT TO OCCUR SOON, TRANSMISSION FAILURES. ANY ONE OF THESE SYSTEMS FAILING WHILE ON THE ROAD COULD CAUSE A SERIOUS SAFETY ISSUE, FOR MYSELF, MY PASSENGERS, AND OTHER DRIVERS. SO FAR, IT HAS BEEN IN AND OUT OF THE SHOP, OLD PARTS ARE NO LONGER AVAILABLE, HOWEVER IF REQUIRED I WILL RETAIN THEM NEXT TIME THEY FAIL. I'VE CONTACTED DODGE, THE FIRST REPLY WAS A "SPAM MAIL" OF COUPONS FOR OIL CHANGES, AND TIRE ROTATIONS (THE MESSAGE I SENT THEM WAS PROFESSIONAL AND EXTENSIVE TO THE ISSUES I WAS HAVING), AFTER COPYING THE MESSAGE AGAIN THE NEXT DAY, A REPRESENTATIVE TOLD ME THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I'VE RETAINED THE MESSAGE IF ANY PARTIES ARE INTERESTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225779April 26, 2008
STRUCTURE
THE DASHBOARD OF MY 2002 DODGE RAM TRUCK IS LITERALLY SPLINTERING BEFORE MY EYES. THERE ARE NUMEROUS OTHER REPORTS OF THIS INCIDENT HAPPENING WITH A LOT OF OTHER DODGE TRUCKS AROUND THE SAME YEAR AS MINE. IT STARTS WITH CRACKING... THEN THE DASHBOARD STARTS FALLING OFF IN PIECES! I BELIEVE THAT THIS IS A SAFETY ISSUE CAUSED BY A DEFECT IN THE MANUFACTURING PROCESS BY DODGE! THE DASHBOARD IS LITERALLY FALLING APART BEFORE MY VERY EYES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225497April 23, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE
DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BECOMING A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224933April 18, 2008
STRUCTURE
2002 DODGE RAM PICKUP- DASH HAS BEEN CRACKING IN SEVERAL PLACES FOR THE PAST 2 YEARS. MULTIPLE CRACKS ARE DEEPENING AND WIDENING AN NEW CRACKS DEVELOPING. CONCERNED ABOUT EXPOSED WIRING AND POTENTIAL AIRBAG MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224547April 15, 2008
STEERING:RACK AND PINION
TOO MUCH MOVING AROUND WITH THE STEERING , FROM SIDE TO SIDE YOU HAVE TO GRAB WHEEL IF POSSIBLE WITH YOUR FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224170April 11, 2008
STRUCTURE
2002 DODGE RAM 1500 WITH 67,000 MILES - DASHBOARD HAS CRACKED IN 6 PLACES. DEALER SAYS THAT IT IS A DEFECT BUT WILL NOT REPLACE. THERE ARE THOUSANDS OF OWNERS WITH THE SAME PROBLEM AND DODGE WILL NOT STAND BY THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223688April 8, 2008
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
VEHICLE STALLED ON FREEWAY - LOSS OF POWER - COULD NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223702April 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. AFTER PARKING THE VEHICLE, IT BEGAN TO ROLL FORWARD. INSTINCTLY, THE CONTACT ATTEMPTED TO JUMP IN THE VEHICLE TO STOP IT, BUT SHE FELL AND WAS DRAGGED. THE VEHICLE DROVE OVER HER LEFT LEG, WHICH RESULTED IN HER BEING HOSPITALIZED FOR THREE MONTHS. THE CONTACT RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CURRENT MILEAGE WAS 54,690 AND FAILURE MILEAGE WAS 54,615. UPDATED 04/28/08. *LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10223296April 3, 2008
STRUCTURE
2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY WOULD NOT CONSIDER ANY HELP IN REPLACEMENT OR ADMIT A DESIGN FLAW. OTHER PLACES ARE REPORTING THE ENTIRE DASH IS FALLING IN AND EFFECTING THE ELECTRICAL SYSTEM OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222410March 26, 2008
STRUCTURE
THE DASHBOARD FOR MY TRUCK DODGE RAM 1500 2002 IS CRACKED AND I BOUGHT A PREMIUM WARRANTY AND DON'T COVER THE DASHBOARD AND THE DODGE PARTS WANT ME TO PAY $500.00 FOR REPLACE THE DASHBOARD IS NO FEAR AND WE NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222433March 26, 2008
STRUCTURE
DASH IS CRACKING ON PASSENGER SIDE AND IS JEOPARDIZING THE FUNCTION OF PASSENGER AIRBAG. THE FAULTY DASHES WERE REPORTED BY NUMEROUS DODGE OWNERS AND IS OBVIOUSLY A FAULTY PART. DODGE SAYS THAT THEY CANNOT REPLACE IT BECAUSE THE TRUCK IS OUT OF WARRANTY. THE PIECE WILL COST $540 AND INSTALLATION IS $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221471March 17, 2008
STRUCTURE
DASHBOARD CRACKS: RIDING DOWN THE ROAD I HEAR A LOUD POP SOUND AND NOTICE MY VERY WELL TAKEN CARE OF VEHICLE HAS A LARGE CRACK IN THE DASH. A FEW DAYS LATER I NOTICE ANOTHER AND THEN MORE, WHAT IS THE PROBLEM? I START INVESTIGATING OVER THE INTERNET AND I SEE THIS IS A WIDE SPREAD PROBLEM, DUE TO POOR MATERIALS, WITH LATE MODEL DODGE TRUCKS THAT HAS NOT BEEN ADDRESSED BY THE DODGE CORP. AND WE THE CONSUMERS WOULD LIKE SOME RECTIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221518March 17, 2008
SUSPENSION
2002 4-DOOR RAM 1500 - 90K MILES. ENTIRE DRIVER'S SIDE WHEEL BEARING HUB ASSEMBLY CAME APART AND TIRE FELL OFF. THIS PART IS NOT MEANT TO EVER BREAK APART ACCORDING TO 2 INDEPENDENT MECHANICS. IM VERY LUCKY THAT I WASN'T ON THE EXPRESSWAY COMMUTE YET, JUST PULLING OUT ON THE ROAD EARLY IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221340March 16, 2008
ENGINE AND ENGINE COOLING
WHILE DONG A ROUTINE OIL CHANGE, NOTICED SLUDGE UNDER OIL FILLER CAP. ALSO NOTICING THAT THE OIL GAUGE WILL OCCASIONALLY SHOW LOW OIL PRESSURE. HAVE ALWAYS DONE OIL CHANGES EVERY 3000 MILES. WAS NOT A PROBLEM UNTIL RECENTLY. IS THERE A TECH BULLETIN ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220652March 10, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITHOUT THE KEY IN THE IGNITION, THE VEHICLE ROLLED DOWN A HILL. THE VEHICLE CRASHED INTO A TRAILER AND BOTH WERE DAMAGED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION INTERLOCK AFTER THE FAILURE OCCURRED. THE IGNITION INTERLOCK WAS REPLACED. THE PARKING BRAKE WAS NOT ENGAGED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,125.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220731March 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING ON THE SIDE OR UNDERNEATH THE VEHICLE. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220393March 7, 2008
LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
MY DEALER, UNITED DODGE OF LAS VEGAS, IS UNABLE TO REMEDY A RECALL, (G28) PARK SHIFT LOCK DEFECT, IN A REASONABLE AMOUNT OF TIME(OVER 9 WEEKS) DUE TO CHRYSLER CORP. ONLY SENDING TWO PARTS A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219987March 3, 2008
STRUCTURE
I OWN A 2002 DODGE RAM PICKUP, AS NOTED IN OVERWHELMING NUMBER OF COMPLAINTS, THE DASHBOARD HAS NUMEROUS CRACKS DEVELOPING AS WE SPEAK. AGAIN, AFTER TAKING IT TO THE DEALERSHIP TO NO AVAIL, THEY WOULD BE SO HAPPY TO REPLACE IT FOR $723. I BELIEVE THAT THESE DASHES ARE DEFECTIVE AND SHOULD BE REPLACED. I HAVE OWNED MUCH OLDER CARS WITH NOT ONE CRACK DEVELOPING AS LONG AS I HAVE OWNED THEM. I AM APPALLED THAT NOTHING HAS BEEN DONE BEFORE NOW TO FIX THE PROBLEM. I AM AFRAID THAT IF WE WERE IN AN ACCIDENT, WE WOULD BE SEVERELY HURT BY SHARP FLYING DEBRIS COMPOUNDING IT WITH THE FORCE OF THE AIRBAG DEPLOYMENT. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT WHATSOEVER, SO THE DAMAGE IS CAUSED BY A DEFECT IN WORKMANSHIP THEREFORE SHOULD BE REPLACED!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219701February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE WAS SERVICED FOR AN IGNITION SHIFT PARK INTERLOCK RECALL, BUT A NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, THE GEAR WAS ABLE TO SHIFT FROM PARK WITHOUT THE BRAKE BEING APPLIED. THE GEAR WAS SHIFTED BACK INTO PARK AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE THEN BEGAN TO ROLL BACKWARDS. THE CONTACT WAS KNOCKED TO THE GROUND BY THE DOOR WHEN HE ATTEMPTED TO JUMP BACK IN THE VEHICLE. HE WAS ALSO RUN OVER BY A TIRE. THE VEHICLE ROLLED THROUGH A YARD AND A DITCH BEFORE CRASHING INTO A FENCE. THE CONTACT SUSTAINED BACK INJURIES AND ABRASIONS ON HIS FOOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER BECAUSE THEY WANTED TO CHARGE JUST TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 157,000. UPDATED 06/05/08.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10219310February 27, 2008
WHEELS:RIM
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT THOUGHT THERE WAS A NAIL IN THE TIRES BECAUSE THEY WERE LOW. HE LOOKED UNDER THE VEHICLE AND DISCOVERED TWO CRACKED RIMS. THE TWO RIMS WERE REPLACED; HOWEVER, A THIRD RIM CRACKED TWO AND A HALF YEARS LATER. THERE WERE NO RECALLS AVAILABLE. THE CURRENT MILEAGE WAS 123,000 AND FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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