Dodge Ram Complaints (2010)
901 consumer complaints on file.
- #10547122October 7, 2013SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE LIFTED FROM THE GROUND AND DROPPED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE REAR DIFFERENTIAL BOLT, WHICH HAD BECOME SEPARATED FROM THE DRIVE SHAFT. IN ADDITION, THE TRANSFER CASE WAS ALSO DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 44,036.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546517October 2, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT HE RECEIVED THE NOTIFICATION OVER 10 MONTHS AGO AND STILL WAS UNABLE TO HAVE THE VEHICLE REPAIRED DUE TO UNAVAILABILITY OF THE NECESSARY PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/13*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545612September 27, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE PARTS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED MARCH 2013.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545259September 24, 2013UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY DODGE TRUCK. I HAVE BEEN TO THE DEALERSHIP, EAST TENNESSEE DODGE, CROSSVILLE, TN. IT HAS BEEN SEVERAL MONTHS NOW. I DO HAVE A VIBRATION IN THE REAR END OF THE TRUCK. DODGE CUSTOMER ASSISTANCE CENTER REGARDING YOUR 2010 DODGE RAM. I AM SORRY TO LEARN OF THE INCONVENIENCE YOU HAVE EXPERIENCED. THE DEALERSHIP WAS CORRECT, THE PARTS ARE NOT AVAILABLE FOR THE N08 RECALL. WHAT I CAN DO FOR YOU TODAY IS ESCALATE YOUR CASE TO THE SPECIAL TRACKING DEPARTMENT AND THEY WILL NOTIFY YOU WHEN THE PART IS AVAILABLE. LINDA, CUSTOMER ASSISTANCE CENTER. REFERENCE NUMBER: 23976379 HE TORE OF THE BOTTOM OF THE RECALL AND THREW IT AWAY. HE SAID THAT HE DID NOT HAVE THE PARTS TO CONDUCT THE RECALL. HE SAID THAT I WOULD RECEIVE ANOTHER NOTICE. HE WAS THAT SHORT, TO THE POINT, AND WENT BACK TO DOING SOMETHING ELSE. MY VIN:1D7RB1GT2AS[XXXX]. MILES: 26,636. SUBJECT: SAFETY RECALL N08 / NHTSA 13V-038 - REAR AXLE PINION NUT. I SHOWED UP AT THE DEALERSHIP EARLIER THIS YEAR, WHEN THE RECALL CAME OUT. THE SERVICE MANAGER TORE OFF THE BOTTOM OF THE RECALL, AND THREW IT AWAY. HE STATED "WE ARE AWARE OF THE RECALL, BUT THERE ARE NO PARTS AVAILABLE".. HE SAID THAT I WOULD BE NOTIFIED AGAIN. IT HAS BEEN SEVERAL MONTHS NOW. ARE THE PARTS AVAILABLE; I DO HAVE A VIBRATION IN THE REAR END. DO YOU RECOMMEND THAT I ACTUALLY CONTACT DODGE CHRYSLER CUSTOMER SERVICE DIRECTLY, TO RESOLVE THIS ISSUE? REGARDS, S. AT THIS POINT, I WOULD NOT RECOMMEND EAST TENNESSEE DODGE (CROSSVILLE, TN) TO ANYONE! SERVICE OR SALES VIN: [XXXX] MILEAGE: 26636 SERVICING DEALER: EAST TENNESSEE DODGE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545005September 23, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) IN APRIL OF 2013. THE CONTACT ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE DEALER STATED THAT THE PARS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544866September 22, 2013POWER TRAIN
WE WERE GOING 70 MPH, IN THE LEFT LANE PASSING A SEMI-TRUCK, TOWING OUR BOAT IN TRAFFIC WHEN WE HEARD A LOUD NOISE & STARTED SEEING PARTS COMING OUT FROM UNDERNEATH OUR VEHICLE. THE VEHICLE BECAME UNCONTROLLABLE, BUT BETWEEN THE TWO OF US, WE WERE ABLE TO GET TO THE RIGHT SIDE OF THE ROAD, BUT STILL BLOCKING TRAFFIC IN THE RIGHT LANE. A PARK RANGER CAME BEHIND US, PUT ON HIS FLASHERS TO WARN TRAFFIC BEHIND US & AN INCIDENT RESPONSE TRUCK ALSO CAME. THEY WERE ABLE TO PULL US ABOUT A HALF BLOCK TO A SPOT IN THE ROAD WHERE WE WERE NO LONGER BLOCKING TRAFFIC. A TOW TRUCK CAME & TOOK US 50 MILES TO ELLENSBURG, WA WHERE OUR TRUCK WAS REPAIRED UNDER WARRANTY AT UNIVERSITY AUTO CENTER. WE HAD RECEIVED A SAFETY RECALL NOTICE (N08/NHTSA 13V-038) SEVERAL MONTHS PRIOR TO THE INCIDENT, BUT WITH EVERY SERVICE AT OUR LOCAL DODGE DEALER WE WERE TOLD THAT THE PARTS WERE NOT YET AVAILABLE & NOT TO WORRY THAT NO PROBLEMS HAD OCCURRED YET. WE WERE WITHOUT OUR VEHICLE FOR 15 DAYS. IT HAS BEEN REPAIRED, BUT WE ARE NERVOUS ABOUT DRIVING IT. WE HAVE BEEN TOLD BY SEVERAL THAT THE OUTCOME COULD HAVE BEEN WAY MORE SERIOUS INCLUDING FATAL IF WE WERE NOT TOWING OUR BOAT. THE WEIGHT OF THE BOAT HELD US DOWN. WE ARE FAITHFUL DODGE CUSTOMERS, SO WILL BE CONTACTING THEM DIRECT TO RELAY ALL OF THIS INFORMATION TO THEM IN OUR WORDS. IT WAS A VERY SCARY EXPERIENCE & WE FEEL THAT THE CHRYSLER CORPORATION NEEDS TO COMPENSATE US. IN AUGUST WHILE DRIVING ON THE FREEWAY, PULLING A BOAT, THE GEARS STARTED FALLING FROM THE REAR END AND THE CONSUMER WAS ALL OVER THE HIGHWAY, AS A RESULT OF THE RECALL NOT BEING PERFORMED. ALL FOUR WHEELS LOCKED UP DUE TO THE DRIBBLING BREAKING THE TRANSFER CASE. THE CONSUMER HAS SINCE PURCHASED ANOTHER VEHICLE. UPDATED 12/11/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544791September 21, 2013POWER TRAIN
DRIVING ON FREEWAY TRUCK STARTED MAKING A HUMMING NOISE WAS GOING 65MPH, HEARD LOUD BANG LOST POWER , LUCKILY COULD PULL TO THE RIGHT SHOULDER BETWEEN MEDIUM AND FREEWAY AND ACCESS ROAD. LOOKED UNDERNEATH TRUCK AND NOTICED OIL LEAK UNDERNEATH DIFFERENTIAL AND GEAR SHAFT. GEAR SHAFT WAS NOT ATTACHED TO POWERTRAIN. CALLED MY LOCAL DEALER HE GAVE ME THE 1800 NUMBER FOR ROADSIDE ASSISTANCE, INSTRUCTED ME TO TELL THE WRECKER TO TAKE TRUCK TO DEALER. SINCE IT WAS LATE LEFT TRUCK AT DEALER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544092September 17, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED DECEMBER 2012. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 41,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543799September 16, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ THE CONSUMER STATED THE VEHICLE HAS NO POWER GOING UP A BRIDGE OR GOING IN REVERSE. THERE IS A CLICKING SOUND. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543803September 16, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543827September 16, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543244September 12, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543307September 12, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE REAR AXLE WITH NO WARNING. THE CONTACT ALSO MENTIONED THAT BECAUSE OF THE FAILURE, MORE DAMAGE OCCURRED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE DRIVE SHAFT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542829September 10, 2013POWER TRAIN
I PURCHASED A 2010 DODGE RAM 1500(HEMI) FOR THE PURPOSE OF PULLING A TRAVEL TRAILER AFTER I RETIRED. APPROXIMATELY 4-5 MONTHS AGO I RECEIVED A "RECALL" DUE TO A PROBLEM IN ASSEMBLY WITH THE REAR AXLE PINION NUT BEING BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION NUT THREADS. I AM NOW TOLD I CAN NOT PULL ANY TYPE OF TRAILER AND THAT IT MAY BE MANY MONTHS BEFORE CHRYSLER/DODGE WILL HAVE THE PARTS TO CORRECT THIS PROBLEM. THE DEALER WHERE I PURCHASED THE VEHICLE STATES THAT CHRYSLER IS NOT CONCERNED WITH CORRECTING THIS PROBLEM IN A TIMELY FASHION. I CONTACTED CHRYSLER AND RECEIVED AN ANSWER THAT IT WILL BE MONTHS BEFORE THE PARTS ARE AVAILABLE, "IF THEN." DUE TO THIS PROBLEM WITH THE VEHICLE, MY RETIREMENT TRAVEL PLANS HAVE BEEN PUT ON HOLD, WAITING ON CHRYSLER/DODGE TO CORRECT THE PROBLEM WITH THE VEHICLE, WHICH I BOUGHT IN GOOD FAITH FROM A DEALER LOCALLY. THIS LACK OF CONCERN BY THE DEALERSHIP AND CHRYSLER/DODGE IS TOTALLY UNACCEPTABLE. IT IS BEYOND COMPREHENSION WHY IT SHOULD TAKE "MANY MONTHS" TO OBTAIN AN "ADHESIVE PATCH" TO CORRECT THEIR ERROR IN MANUFACTURING THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542232September 6, 2013SUSPENSION
THIS IS TO FILE A COMPLAINT ABOUT OUR RECALL ON N08/NHTSA 13V-038 NOTICE ON APRIL 22, 2013. WE HAVE TAKEN THE TRUCK TWICE AND HAVE BEEN TOLD BURNS MOTORS THAT THEY DO NOT HAVE THE PARTS. WE ARE JUST DOCUMENTING THAT WE ARE STILL PENDING THIS RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542336September 6, 2013POWER TRAIN, WHEELS
M34 RECALL - WE BROUGHT THE CAR TO DEALER APRIL 2013 AND THEY COULD NOT FIX THE RECALL YET (WE HAVE THIS DOCUMENTED - "AS PER TECH NOT IN EFFECT YET"). ON 8/31 WE WERE ON NORTHERN STATE PARKWAY (EASTBOUND) AROUND 8PM WHEN THE CAR FAILED - VERY LOUD NOISE, LOSS OF VEHICLE CONTROL, HIT A CURB AND BARELY EXITED THE PARKWAY AT ROUTE 110 EXIT. VEHICLE COULD NOT MOVE AND REALIZED THE DRIVE SHAFT CAME OFF AND A PASSING CAR HIT THE DRIVE SHAFT, SEVERAL CARS HAD TO SWERVE AROUND IT, THE CAR FLUID LEAKING, ETC. WE HAD TO CALL AAA AND ARRANGE A TOW TRUCK ($181.95 PAID UP FRONT), ARRANGE TRANSPORTATION FOR OUR 12 YEAR OLD DAUGHTER WHO WAS IN THE CAR AT THE TIME OF THE INCIDENT AND MY WIFE AND I WERE TRANSPORTED BY THE TOW TRUCK. THIS ORDEAL TOOK 2 HOURS. WE ARRANGED FOR DEALER TO TOW THE CAR ON 9/4 - SMITH HAVEN CHRYSLER JEEP DODGE, SAINT JAMES, NY. THE DEALER HAS INFORMED US THAT CAN REPAIR THE DAMAGE CAUSED BY THE REAR LOCKING UP AND THE DRIVE SHAFT COMING LOSE, BUT THEY DO NOT HAVE THE PART TO FIX THE M34 RECALL. I OPENED CASE #23907979 WITH CHRYSLER 9/5. I AM GETTING CONFLICTING INFORMATION SINCE CHRYSLER REPRESENTATIVE INFORMS ME THAT THE PARTS ARE AVAILABLE CBAKM343AA, CBAKM344AA, CBAKM345AA, CBAKM346AA BUT WILL "TAKE A WHILE" TO GET AND THAT THE DEALER CAN ONLY ORDER/RECIEVE ONE OF THE FOUR PARTS AT A TIME. THIS DOES NOT MAKE SENSE TO ME. HOWEVER, THE SMITH HAVEN DEALER AND NHTSA RECORDS (REFERENCE # 565888) INDICATE THE PARTS TO FIX M34 ARE NOT AVAILABLE. THEREFORE, I AM GETTING CONFLICTING INFORMATION REGARDING THE ABILITY TO ADDRESS THE RECALL WHILE THE DEALER IS IN THE PROCESS OF REPAIRING THE DAMAGES AND RETURNING THE VEHICLE WITH THE RECALL ISSUE UNADDRESSED AND MY FAMILY AND I ARE FACING A REPEAT OF A POTENTIALLY DANGEROUS FAILURE AT ANY TIME IN THE FUTURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538560September 3, 2013STEERING, POWER TRAIN
REAR AXLE PINION NUT RECALL - KNOWN TO CAUSE ACCIDENTS UPON FAILURE - 4 CASES ALREADY. MANUFACTURER ACKNOWLEDGED THE SAFETY RECALL IN JANUARY 2013 AND SENT OUT SAFETY RECALL NOTICES TO ALL CONSUMERS THAT THE RECALL AFFECTS. I HAVE CALLED THE LOCAL DEALERSHIPS NUMEROUS TIMES REGARDING THE RECALL AND THEY SIMPLY SAY THAT THE PARTS ARE NOT AVAILABLE. NINE MONTHS AFTER THE RECALL NOTICE DISTRIBUTION I CONTACTED DODGE CORPORATE TO FIND OUT WHY THE PARTS ARE NOT AVAILABLE AND THEY STATE THAT DODGE HAS FAILED TO SECURE A VENDOR TO SUPPLY THE PRODUCT. THIS CONCERNS ME A GREAT DEAL THAT DODGE PUTS THE CONSUMER IN DANGER BY NOT BEING RESPONSIBLE AND MAKING THE REPAIRS NEEDED. THIS RECALLED PART CAN CAUSE A DRIVER TO LOSE CONTROL OF THEIR VEHICLE AND INJURE THEMSELVES AS WELL AS OTHERS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537856August 29, 2013POWER TRAIN
I WAS DRIVING DOWN A MAJOR INTERSTATE HIGHWAY IN A CONSTRUCTION ZONE (DOWN TO 2 LANES, CONCRETE BARRICADES ON EITHER SIDE) WHEN I STARTED HEARING LOUD GRINDING NOISES COMING FROM UNDER MY TRUCK. I COULDN'T PULL OFF THE ROAD BECAUSE THERE WAS NO SHOULDER AND THE NEAREST EXIT WAS AT LEAST A QUARTER MILE AHEAD SO I WAS DRIVING TOWARD THE EXIT WHEN THERE WAS A LOUD POP, LOTS OF SMOKE, AND MY VEHICLE SKIDDED TO A STOP. NEARBY VEHICLES NARROWLY MISSED COLLIDING WITH ME DUE TO THE SMOKE AND THE SUDDEN STOP AND THE FACT THAT MY DRIVE SHAFT HAD COME FLYING OUT BEHIND ME. AS IT TURNS OUT THE REAR DIFFERENTIAL HAD COMPLETELY LOCKED UP (DUE TO N08 REAR AXLE PINION NUT ISSUE) AND THE TORQUE HAD POPPED MY DRIVE SHAFT COMPLETELY LOOSE AND LEFT A MASSIVE CRACK IN MY TRANSFER CASE. I HAD BEEN TO MY LOCAL DEALERSHIP LESS THAN TWO WEEKS BEFORE THE INCIDENT BUT THEY DID NOT PROVIDE THE NECESSARY REPAIRS BECAUSE CHRYSLER HAS STILL NOT MADE THE CORRECT PARTS AVAILABLE. CHRYLER HAS BEEN AWARE OF THIS ISSUE FOR OVER A YEAR BUT STILL DOES NOT HAVE THE CORRECT PARTS AVAILABLE TO REMEDY THE PROBLEM, WHICH RESULTS IN CATASTROPHIC FAILURE AND LOSS OF VEHICLE CONTROL AT HIGH SPEEDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537750August 28, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE HOWEVER, THE RECALL LETTER WAS RECEIVED IN MAY 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. ....UPDATED 10-21-13 *BF THE CONSUMER STATED AFTER SEVEN MONTHS, THE PARTS WERE STILL NOT AVAILABLE. UPDATE 10/23/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537329August 26, 2013POWER TRAIN
WE RECEIVED A RE-CALL (N08/NHTSA 13V-038) ON OUR 2010 DODGE RAM 1500 TRUCK SEVERAL MONTHS AGO. EVERY TIME I CALL TO CHECK THE STATUS, I AM TOLD THAT THERE IS STILL NO REMEDY FOR THE SITUATION AND A FOLLOW-UP RE-CALL NOTICE WILL BE SENT WHEN A REMEDY IS AVAILABLE. THIS IS THE REAR AXLE PINION NUT AND I WON'T GO INTO DETAIL AS TO WHAT IS SAYS COULD HAPPEN AS I AM SURE YOU ARE WELL AWARE ALREADY. I BELIEVE THAT IF CUSTOMERS HAD TO BE GIVEN A SAFER VEHICLE TO DRIVE WHILE AWAITING REPAIRS FOR THE ONES THEY ARE PAYING FOR THAT A REMEDY WOULD PROBABLY COME A LOT QUICKER. I ACTUALLY BELIEVE THAT DEALERS SHOULD BE MADE TO PROVIDE ALTERNATE TRANSPORTATION AT NO COST TO THE CONSUMER. I CANNOT FATHOM IT TAKING THIS LONG TO REMEDY THIS SITUATION KNOWING THE DAMAGE IT COULD CAUSE. SOMETHING REALLY SHOULD BE DONE ABOUT THE LENGTH OF TIME THIS IS TAKING. THANK YOU FOR YOUR TIME. I WOULD APPRECIATE ANY POSITIVE FEEDBACK ON THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0