Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10299550January 12, 2010
STRUCTURE
DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND MAY BE A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297213December 28, 2009
STRUCTURE
VERY BADLY CRACKED DASH ON MY 2002 DODGE RAM TRUCK. ALSO-- EXTREME OXIDATION ON THE HOOD AND ROOFS PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294529December 4, 2009
STRUCTURE
I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. IT'S ABOUT THE FACT THAT DODGE IS AWARE OF THIS PROBLEM AND THEY HAVEN'T FIXED THE REPLACEMENT PART WHICH MEANS THAT IF I GO THERE RIGHT NOW AND BUY THIS PART I'M GOING TO HAVE THE SAME PROBLEM IN LESS THAN A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294226December 2, 2009
STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT NOTICED THAT THE DASHBOARD WAS ABNORMAL IN JUNE 2008. IN SEPTEMBER OF 2009, HE WAS WALKING TOWARD THE VEHICLE AND NOTICED A HOLE IN THE DASHBOARD AND THAT IT WAS CAVING INWARD. THE MANUFACTURER ADVISED HIM THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE SINCE IT WAS NOT A SAFETY ISSUE. THE MANUFACTURER LATER STATED THAT THEY WOULD PAY 25% TOWARDS THE REPAIR IF IT WAS REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 132,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 1/11/09 *CN UPDATED 01/13/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293802November 29, 2009
STRUCTURE
CRACKED DASH BOARD ON A DODGE RAM 1500 IM CONCERNED THAT IF I WERE TO GET INTO ANY TYPE OF ACCIDENT NO MATTER THE SPEED AND THE AIR BAG DEPLOYS THAT THE PIECES OF THE DASH WILL ALSO FLY OFF CAUSING INJURY TO MY PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293181November 22, 2009
STRUCTURE
I HAVE A 2002 DODGE RAM THAT I BOUGHT USED IN 2006. I DID NOT HAVE THE TRUCK SIX MONTHS AND I NOTICED A SMALL CRACK. A COUPLE OF DAYS LATER I NOTICED TWO MORE INCLUDING THE SPEAKER GRILLS IN THE DASH COMPLETELY FALLING APART. THIS IS A NATIONWIDE PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE TAKES A PIECE OF PLASTIC TO THE FACE IF IN AN ACCIDENT. ONCE IT STARTS CRACKING IT IS NOT GOING TO STOP AND THIS IS A SAFETY ISSUES FOR NOT ONLY EXPOSED WIRES BUT ALSO AIRBAGS THAT IF DEPLOYED WILL SEND SHARP PIECES OF PLASTIC EVERYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292883November 19, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500 PICKUP TRUCK. THE VEHICLE WOULD SURGE OVER 200-500 RPMS. SHE ALSO STATED THAT UPON STARTING THE VEHICLE AND BEING IN THE PARK POSITION, THE VEHICLE WOULD ACCELERATE WITHOUT INTENT. THE FUEL INJECTION WAS CLEANED AND THE THROTTLE WAS REPLACED TO NO AVAIL. THE SOLENOID WAS ALSO REPLACED AND THE TRANSMISSION WAS CLEANED; YET, THAT STILL DIDN'T CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT TAKE ANY LIABILITY FOR THE FAILURES. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THEY WERE UNABLE TO PRODUCE ANY ERROR CODES OR DUPLICATE THE FAILURE. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 115,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292713November 18, 2009
STRUCTURE
OVER A PERIOD OF 6 MONTHS THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS BEGAN TO CRACK AND CRUMBLE AWAY LEAVING SHARP EDGES. THERE HAS NEVER BEEN ANY IMPACT TO THE DASH OR VEHICLE. THE PLASTIC THAT THE DASH IS COMPOSED OF IS BRITTLE AND WEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292450November 17, 2009
STRUCTURE
2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292552November 17, 2009
STRUCTURE
DASH STARTED CRACKING AT 30,000 MILES. DEALERSHIP REFUSE TO REPAIR SAID IT WAS MY FAULT. TEXAS HEAT. THE DASH MATERIAL IS LITERALLY DISINTEGRATING. MATERIAL IS DEFECTIVE, HAVE OTHER DODGE VEHICLES THAT ARE OLDER AND NOTHING WRONG WITH THEM AND THEY ARE OLDER AND WERE NEVER KEPT IN GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291315November 7, 2009
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 TRUCK MY DASHBOARD IS CRACKING AND FALLING APART. IT WONT BE LONG BEFORE THE DASH FALLS INTO THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290115October 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500 PICKUP TRUCK PURCHASED JUNE 2007. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, IT BEGAN TO ROLL AWAY. HE THEN JUMPED INTO THE VEHICLE, DEPRESSED THE BRAKES AND PUT THE VEHICLE INTO DRIVE. THE DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED AND BENT BACK TOWARD THE HOOD. HE HAD LEFT THE DRIVER'S SIDE DOOR OPEN WHILE PUMPING FUEL INTO THE VEHICLE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL# 06E024000(ENGINE AND ENGINE COOLING). SINCE HIS VIN NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 78,124.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10289935October 27, 2009
STEERING
TL*THE CONTACT OWNS A 2002 DODGE RAM VAN 3500. WHILE THE VEHICLE WAS PARKED THE STEERING WIRES BROKE IN HALF AND THE STEERING BOX SNAPPED OFF. HE ATTEMPTED TO FILE A CLAIM WITH THE MANUFACTURER AND WAS DENIED; HOWEVER, A SUPERVISOR ADVISED HIM TO HAVE THE STEERING BOX DIAGNOSED BY THE DEALER. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289762October 25, 2009
STRUCTURE
DASH IS CRACKED ON MY 2002 DODGE RAM 1500 IN MULTIPLE PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289312October 22, 2009
STRUCTURE
2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289134October 20, 2009
STRUCTURE
MY 2002 DODGE RAM 1500 DASH BOARD HAS BEEN CRACKING AND STEADILY GETTING WORSE OVER THE PAST YEAR. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY WOULD ONLY PAY $500.00 TOWARDS A $1200.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288958October 19, 2009
STRUCTURE
THE DASH ON MY 2002 DODGE RAM 1500 TRUCK IN CRACKING ON PASSENGER SIDE ABOVE THE AIR BAG. THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE TRUCKS BETWEEN 1998 AND 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288718October 16, 2009
STRUCTURE
COLLAPSED DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286876October 9, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHEN ATTEMPTING TO DECELERATE, HE EXPERIENCES UNINTENDED VEHICLE ACCELERATION. AFTER REPEATED BRAKE APPLICATION AND SHIFTING THE VEHICLE INTO THE NEUTRAL GEAR, THE VEHICLE WILL STOP. THE VEHICLE NOT BEEN INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 50000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286866October 9, 2009
STEERING:COLUMN
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. WHILE MAKING A RIGHT TURN AT 20 MPH INTO HIS DRIVEWAY THE STEERING COLUMN LOCKED. HE WAS ABLE TO SAFELY TURN THE VEHICLE OFF. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 72,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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