Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10745396July 31, 2015
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH OVER A BUMP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL FOR A FEW SECONDS. THE FAILURE RECURRED WHENEVER ENCOUNTERING A BUMP, POTHOLE, OR UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A FRONT AND REAR WHEEL ALIGNMENT WERE PERFORMED. THE FAILURE PERSISTED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745424July 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PRODUCE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744953July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES AND THE COMPUTERIZED SYSTEM WAS REPROGRAMMED ON EACH OCCASION. THE DEALER STATED THAT THE EXHAUST PARTICULATE FILTER WOULD NEED TO BE REPLACED. HOWEVER, THE PART NEEDED WAS NO LONGER BEING PRODUCED. THE CONTACT MENTIONED THAT THE COMPLETE EXHAUST SYSTEM REQUIRED REPLACEMENT DUE TO THE EXHAUST PARTICULATE FILTER NOT BEING AVAILABLE TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745142July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR MA 10/1 UPDATED 12/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745157July 30, 2015
STEERING
I HAD RECEIVED A RECALL NOTICE N62/ NHTSA 13V-528. I CALLED DEALER NUMEROUS TIMES TO SET UP AN APPOINTMENT TO HAVE THE VEHICLE CHECKED. THE DEALER STATED THAT I WAS ON A WAITING LIST FOR THE PART. IT HAS BEEN A FEW YEARS AND NUMEROUS CALLS LATER AND THE VEHICLE PART STILL HAS NOT BEEN CHECKED AND OR REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744531July 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAG SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744613July 29, 2015
POWER TRAIN
AXLE BROKE AND TOOK OUT TRANSFER BOX AND STEARING LINKAGE WHILE DRIVING NORMALLY DOWN THE FREEWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744664July 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V131000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 UPDATED 12/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744674July 29, 2015
ENGINE, STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 65 TO 70 MPH, THE VEHICLE MADE A LOUD BANGING NOISE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AXLE FRACTURED AT THE TRANSFER BOX AND DAMAGED THE STEERING LINKAGE. AS A RESULT, THE TRANSFER BOX, STEERING LINKAGE, AXLE, AND FIVE SENSORS WERE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENGINE STALLED WITHOUT WARNING WHILE TOWING A LARGE TRAILER. THE VEHICLE IMMEDIATELY RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744808July 29, 2015
STRUCTURE:BODY, SEAT BELTS
BOTH OF MY TRUCKS WHEEL WELL ARE RUSTING OUT. ITS A 2007 THEY SHOULD NOT BE RUSTING OUT FROM THE INSIDE OUT. PLUS THE PASSENGER SEAT BELT WILL NOT RETRACT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744094July 28, 2015
STEERING
VEHICLE WENT INTO A SEVERE WOBBLE. NOT A SHIMMY OR SHAKE BUT A WOBBLE TO A POINT THAT THE TIRES LOST CONTACT WITH BLACKTOP. AFTER NUMEROUS TRIPS TO DEALER AND FILING COMPLAINTS WITH BOTH CHRYSLER AND NTSB I FOUND THAT ALL WAS IN VAIN. I WAS RELEGATED TO KEEPING THE VEHICLE UNDER 55 MPH SO DRIVING THE FREEWAYS IN CALIF WAS AVOIDED AS MUCH AS POSSIBLE. I COULD NOT AFFORD ANOTHER VEHICLE SO I WAS STUCK WITH THE RAM. AFTER AN INCIDENT ON A TWO LANE RD AROUND JULY OF 2014 (WOBBLE IN A CURVE FOUND ME IN THE ONCOMING LANE OF TRAFFIC) I DID AS MUCH RESEARCH AS POSSIBLE THUS FINDING THAT MANY WERE EXPERIENCING THE SAME PROBLEM. THERE WERE RECALLS AND BULLETINS AS FOUND OUT BY MY LOCAL MECHANIC REGARDING THIS VERY PROBLEM. $900.00 AND CHANGE LATER THE PROBLEM WAS FINALLY FIXED. THE PITMAN ARM WAS AT THE WRONG ANGLE WHICH PUT UNDO STRESS ON THE BUSHINGS FOR TIE ROD AND DRAG LINK. THIS CREATED WEAR THUS LOOSENING THE ENTIRE STEERING SYSTEM. DODGE LET THIS PROBLEM PERSIST KNOWING THAT THE LOSS OF CONTROL WAS A CERTAINTY...LOOK AT THE RECALLS AND BULLETINS. I DON'T REALLY CARE ABOUT THE BUY BACK I FEEL I SHOULD BE REIMBURSED FOR THE REPAIR..## VIN PASSED ## DODGE RAM 2500 4X4 2007 ##...UPDATED 08/06/15 *BF THE CONSUMER STATED THE PITMAN ARM ISSUE WAS FROM A BULLETIN FROM DODGE. THE ANGEL ON THE STOCK PITMAN ARM NEEDED TO BE REPLACED WITH A PITMAN ARM THAT WAS AT A DIFFERENT ANGLE. THUS LEVELING THE TIE ROD AND DRAG LINK. THE CONSUMER'S MECHANIC BELIEVED THE STRESS ON THE BUSHINGS OF THE BAD ANGLE OF THE PITMAN IS WHAT DEGRADED THE BUSHINGS AND LOOSENED THE STEERING SYSTEM RESULTING IN THE WOBBLE. UPDATED 08/13/15 UPDATED 09/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744382July 28, 2015
SUSPENSION
THE TRUCK BOUNCED ALL OVER THE ROAD SINCE THE DAY OF PURCHASE. WAS TOLD BY DODGE THAT'S THE WAY THEY HANDLE. THE TRUCK IS VERY UNSTABLE AND VIBRATES AT SLOW AND FAST SPEEDS. HAD TIRES AND WHEELS BALANCED MANY TIMES. NEW TIRES INSTALLED. MANY ALIGNMENTS AND STILL THE PROBLEMS PERSISTED. AIR PRESSURE ALWAYS CORRECT. WHEN HITTING A SMALL BUMP IN THE HIGHWAY, IT WOULD SEND A SHOCKWAVE THROUGH THE ENTIRE TRUCK SUSPENSION. THE VEHICLE BECOMES UNCONTROLLABLE. HAD THE TRUCK TO MANY DIFFERENT DEALERS TO CHECK THE SUSPENSION, DRIVETRAIN, AND STEERING, THEY HAVE FOUND NO ISSUES. THIS PROBLEM HAS TO BE A DESIGN FLAW OR A WEAKNESS IN THE TRUCK SUSPENSION. I REPORTED THESE PROBLEMS YEARS AGO TO THIS AGENCY WITH NO RESULTING ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744457July 28, 2015
STEERING
MY HUSBAND AND I WERE DRIVING DOWN SOUTH PADRE ISLAND DRIVE AND THE TRUCK STARTED SHAKING FROM THE FRONT END. MY HUSBAND LOST CONTROL OF THE STEERING WHEEL AND COULD NOT CONTROL NOR STOP THE SHAKING OF THE TRUCK. HE HAD TO SLOW DOWN AND STEER TO THE SIDE OF THE ROAD. WE HIT A SMALL POLE AND THE REAR BED WAS HIT. MY ARMS AND LEGS WERE PRETTY BANGED UP AND BRUISED, SO I SOUGHT MEDICAL ATTENTION. EVERY SINCE THE INCIDENT HAPPENED, OUR TRUCK HAS NOT BEEN MOVED BECAUSE IT WILL NOT PASS INSPECTION DUE TO THE STEERING AND LOSING CONTROL PROBLEM. THE TRUCK SHAKES REAL BAD AND FEELS LIKE IT IS FALLING APART WHEN THIS PROBLEM OCCURS. SO THEREFORE, IT CAN NOT BE DRIVEN BECAUSE OF THIS PROBLEM. WE TOOK IT IN TO THE DODGE DEALERSHIP AFTER IT HAPPENED AND THEY DENIED HELPING US AND TEST DRIVING IT TO SEE FOR THEMSELVES THAT THE TRUCK DOES START TO SHAKE AND LOSE CONTROL WHILE BEING DRIVEN. SO EVERY SINCE THIS INCIDENT, OUR TRUCK HAS BEEN PARKED AND MY HUSBAND TOOK IT IN TO MAKE SOME PREVIOUS REPAIRS AND THOSE REPAIRS WERE AND HAVE BEEN UNSUCCESSFUL BECAUSE THE TRUCK STILL DOES THE SAME THING WHILE EITHER I AM DRIVING IT OR MY HUSBAND IS DRIVING IT OR ANYBODY ELSE IS DRIVING IT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10743858July 27, 2015
SUSPENSION
THERE SEEMS TO BE A HUGE PROBLEM WITH DODGE FRONT ENDS IT SEEMS THAT THE BUY BACK IS 08 AND UP AND MY 07 HAS THE SAME PROBLEM. I HAVE REPLACED THE TIE ROD ENDS AND THE STEERING LINKAGE(HOWEVER I DIDN'T GET PAID BECAUSE I DO NOT HAVE THE RECIEPT ANYMORE)AND THE PROBLEM STILL OCCURS I AM JUST WONDERING WHY 07 IS NOT PART OF THE BUY BACK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743855July 27, 2015
STEERING
ON MARCH 12 WE WERE RETURNING FROM SKIING, DRIVING DOWN THE HIGHWAY AT 60 MPH WHEN THE LEFT FRONT TIE ROD BROKE ON OUR 2007 RAM 2500. MY HUSBAND WAS ABLE TO SLOW THE TRUCK DOWN AND PULL OFF TO THE SIDE OF THE ROAD. WE HAD THE TRUCK TOWED TO THE MECHANIC WHERE THE LEFT FRONT TIE ROD WAS REPLACED, AS WELL AS THE UPPER AND LOWER BALL JOINTS. WHEN DODGE HAD THE RECALL ON THIS PART WE TOOK THE TRUCK IN AND WERE TOLD THAT THE RECALL WAS ONLY ON THE REPLACEMENT PARTS THAT HAD BEEN PUT ON FOR THE BROKEN TIE ROD AND THAT THEY WOULD NOT REIMBURSE US FOR THE COST OF FIXING THE ORIGINAL TIE ROD THAT BROKE. THE DODGE DEALERSHIP SUPPOSEDLY CHANGED OUT THE REPLACEMENT TIE ROD. MY CONCERN WITH THE RECALL IS: IF THE ORIGINAL TIE ROD WASN'T DEFECTIVE DODGE WOULDN'T BE REPLACING SO MANY REPLACEMENTS. WHY WERE WE NOT REIMBURSED FOR THE ORIGINAL EQUIPMENT THAT WAS OBVIOUSLY DEFECTIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743996July 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743641July 27, 2015
AIR BAGS
WE OWN A 2007 RAM 2500 MEGA CAB VIN [XXX] AND A 2002 JEEP LIBERTY VIN [XXX] THAT BOTH HAVE AN OUTSTANDING RECALL ON THE AIR BAG SYSTEMS. WE RECEIVED THE RECALL NOTICES SEVERAL MONTHS AGO NOTIFYING US OF THE RECALL BUT THAT THE PARTS ARE NOT AVAILABLE TO MAKE THE REPAIR. WE UNDERSTAND THAT THERE IS A MASSIVE SETTLEMENT AGAINST FCA REGARDING RECALL ISSUES BUT NEITHER OF OUR VEHICLES ARE INCLUDED IN THIS. THE LIBERTY IS MY 17 YEAR OLD DAUGHTERS CAR THAT ALSO HAD TO HAVE A HITCH INSTALLED TO AVOID HER VEHICLE FROM EXPLODING IN A REAR IMPACT COLLISION. WE DO NOT FEEL THAT WE SHOULD HAVE TO WAIT FOR REPAIRS TO A VEHICLE THAT IS IMPROPERLY MANUFACTURED AND COULD CAUSE INJURY TO OUR DAUGHTER THRU NO FAULT OF HER OWN. THE SAME CAN BE SAID ABOUT THE RAM SINCE IT IS USED AS A FAMILY VEHICLE FOR VACATIONS AND AS MY HUSBAND'S DAILY DRIVER. WE WOULD LIKE TO REQUEST THAT AN INVESTIGATION INTO EITHER GETTING THE RECALLS DONE IMMEDIATELY OR INCLUDING THESE VEHICLES IN THE CURRENT BUY BACK SETTLEMENT. WE HAVE OWNED SEVERAL CHRYSLER PRODUCTS OVER THE LAST 20 YEARS AND AM VERY DISAPPOINTED IN HOW THE RECENT RECALLS HAVE BEEN HANDLED. THE RECALL NOTICES SEEM COMPLETELY USELESS IF THE PARTS ARE NOT AVAILABLE TO MAKE THE REQUIRED REPAIRS. NOT DRIVING OUR VEHICLES IS NOT AN OPTION AND SELLING A CAR WITH THIS TYPE OF OUTSTANDING RECALL IS NOT FEASIBLE AS IT REDUCES THE VALUE. THE JEEP LIBERTY IS OUR HIGHEST PRIORITY IN GETTING THE NEEDED REPAIRS OR INCLUDING IT IN THE BUY BACK PROGRAM AS WE ARE GREATLY CONCERNED ABOUT OUR DAUGHTER'S SAFETY. THANK YOU FOR YOUR TIME AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743671July 27, 2015
POWER TRAIN, STEERING
2000 MILES AGO AS I WAS DRIVING DOWN THE FREEWAY THE TRUCK BEGAN TO PULL TO THE RIGHT AND HANDLED AS IF THERE WAS SOME BROKEN LINKAGE OR STEERING BOX WAS FAILING. AFTER INSPECTING AND NOT FINDING ANYTHING WRONG, I CONTINUED MY TREK HOME AND COULDN'T COMFORTABLY GO ABOVE 30 MPH, IT ALMOST FELT LIKE HALF OF THE FRONT AXLE WAS LOCKED IN 4WD. SEARCHED ONLINE AND SAW THAT SEIZED REAR BRAKE CALIPERS ARE NOT UNCOMMON SO I REPLACED THE ROTORS, CALIPERS, AND PADS. MADE SEVERAL SHORT TRIPS AND THOUGHT IT WAS RESOLVED. DURING A 1 HOUR DRIVE THE PROBLEM RETURNED AND I WAS UNABLE TO CONTROL VEHICLE AND STOPPED TO INSPECT. THE BRAKES WERE NOT HOT BUT THE REAR AXLE WAS BINDING BADLY, I LIMPED THE TRUCK HOME, AFRAID TO DRIVE IT AGAIN. AS I HAVE BEEN DOING RESEARCH ON THE PROBLEM, THE INTERNET FORUMS REVEALED MANY PEOPLES STORIES ABOUT DODGE RAM AXLES "LOCKING/SEIZING" WHILE DRIVING DOWN THE FREEWAY CAUSING ACCIDENTS AND ROLL-OVERS. JUST THOUGHT YOU MIGHT WANT TO LOOK INTO IT. THANKS, SIGNED AN IMMACULATELY CARED FOR AND BROKEN DODGE RAM :( UPDATE 9/15/15*CW AFTER REPLACING THE REAR CALIPERS, PADS AND ROTORS THE PROBLEM PERSISTED. PULLED REAR DIFFERENTIAL COVER AND INSPECTED RING GEAR, PINION, SPIDER GEARS AND BEARINGS. EVERYTHING IS GOOD. FINALLY AFTER REPLACING ALL THE REAR BRAKES LINES THE PROBLEM WAS SOLVED. UPDATED 09/29.15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743706July 27, 2015
STEERING, SUSPENSION
I BOUGHT THIS TRUCK BRAND NEW IN 07. I HAVE HAD PROBLEMS WITH THE FRONT END FROM DAY ONE. I TOOK IT IN TO THE SHOP 3 OR FOR TIMES WHEN UNDER WARRANTY FOR THEM TO TELL ME NOTHING WAS WRONG. THE SET OF TIRES I HAVE ON IT IS THE FORTH SET DUE TO WEARING OUT. THE TRUCK PULLS HARD TO THE RIGHT, TOOK IT IN FOR AN ALIGNMENT AND WAS TOLD IT WASN'T OUT & THAT SOMETHING WAS WRONG WITH THE FRONT END. THIS WASN'T A DODGE DEALER. WHEN YOU GET UP TO 60 MPH, THE TRUCK STARTS SHAKING VERY BAD. IF I HIT A BUMP OR GO ACROSS A BRIDGE, IT JERKS THE STEERING WHEEL VERY BAD & ALMOST CAUSED A WRECK. I HAVE REPLACED THE SHOCKS, THE BUSHING'S ON THE SWAY BAR, & BRAKES AND ROTORS THINKING THIS COULD MAYBE BE THE PROBLEM. IT STILL DOES IT TILL THIS DAY. I SEEN WHERE SOME 07 MEGA CABS HAVE BEEN RECALLED & IN MY OPINION I THINK THEY NEED TO TAKE A LOOK AT ALL 07 DODGE RAM 1500 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743778July 27, 2015
STEERING, SUSPENSION, ELECTRICAL SYSTEM
WHILE DRIVING DURING NORMAL ROAD CONDITIONS, AT APPROXIMATELY 60 MPH, THE VEHICLE WILL BEGIN TO SHAKE AND VIBRATE EXCESSIVELY. THIS USUALLY OCCURS WHEN A BUMP IN THE ROAD IS HIT OR WHEN TAKING A CURVE IN THE ROAD AT THE MENTIONED SPEED. SHAKING AND VIBRATING ONLY DECREASES WHEN VEHICLE SPEED IS REDUCED BELOW 50 MPH. HAVE REPLACED SHOCKS AND IN THE PROCESS OF REPLACING TIE ROD ENDS TO SEE IF THIS ALLEVIATES THE ISSUE. HAVE ALSO EXPERIENCED ISSUES WITH THE VEHICLE SHUTTING OFF DURING NORMAL OPERATION, THE WILL SPUTTER AND STALL OUT WHEN COMING TO A STOP, THIS ISSUE HAS OCCURRED FOUR TIMES IN THE PAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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