Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10818650January 7, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
I HAVE BEEN ON A WAITING LIST WITH OUR LOCAL DODGE DEALERSHIP TO GET MY RECALLS REPAIRED FOR SEVERAL MONTHS. EVERY TIME I CALL THEY JUST SAY I AM ON THE LIST AND THEY ARE TOO BUSY. I KEEP RECEIVING NOTICES IN THE MAIL AND WOULD LIKE TO GET THESE TAKEN CARE OF AS THERE ARE NOW SEVERAL RECALLS THAT NEED TO BE ADDRESSED. I ALSO JUST FOUND OUT FROM THE WEBSITE HERE THAT THIS SAME DEALERSHIP DID NOT FULLY COMPLETE MY LAST RECALL REPAIR. DEALERSHIP IS ALLEN SAMUELS DODGE IN WACO, TEXAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818430January 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/08/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818351January 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817076December 30, 2015
SERVICE BRAKES
WHILE APPLYING URGENT BRAKING AT FULL PEDAL FORCE DUE TO ANOTHER VEHICLE CHANGING LANES IN FRONT OF THE VEHICLE AT A MUCH LOWER SPEED, THE ABS SYSTEM FAILED TO FUNCTION, CAUSING THE VEHICLE TO SKID FOR TWO TO THREE SECONDS OVER AN UNKNOWN DISTANCE. AFTER APPROXIMATELY TWO TO THREE SECONDS APPLYING FULL FORCE TO THE BRAKE PEDAL AND SKIDDING, THE PEDAL SUDDENLY RELEASED ALL RESISTANCE AGAINST THE DRIVER'S FOOT AND WAS ABLE TO BECOME FULLY-DEPRESSED AGAINST THE FLOORBOARD/FIREWALL OF THE VEHICLE. AT THE MOMENT OF THE EVENT, THE VEHICLE GAVE A VIOLENT SHUDDER AND ALL BRAKING POWER WAS LOST. THE VEHICLE CONTINUED FORWARD WITHOUT BRAKES UNTIL STRIKING ANOTHER VEHICLE AND COMING TO A FULL STOP, RESULTING IN MULTIPLE INJURIES AND A TOTAL LOSS OF THE VEHICLE. POST-COLLISION, THE VEHICLE'S BRAKE PEDAL WAS ABLE TO BE PRESSED COMPLETELY TO THE FLOORBOARD/FIREWALL OF THE VEHICLE WITH VERY LITTLE RESISTANCE. THE APPROXIMATE SPEED WHEN BRAKING WAS INITIATED WAS BETWEEN 45 AND 50 MILES PER HOUR. POLICE RESPONDING TO THE COLLISION ESTIMATED THAT THE VEHICLE WAS TRAVELING AT APPROXIMATELY 15 MILES PER HOUR AT THE FINAL POINT OF COLLISION WITH THE SECOND VEHICLE INVOLVED ACCORDING TO THE POLICE REPORT. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10817113December 30, 2015
VISIBILITY/WIPER
THE AC/HEATER PLENUM DOORS DO NOT WORK AND DEFROSTING THE WINDSHIELD IS IMPOSSIBLE AT TIMES (VERY COMMON IN ALL SIZE RAM TRUCKS). I LIVE IN COLORADO AND THIS HAPPENS WHILE DRIVING AND IT IS COLD OUT. DODGE HAS TO BE AWARE OF THE CHEAP PLASTIC VENT DOORS THEY USED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816727December 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/19/16*L'S UPDATED 02/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816806December 29, 2015
UNKNOWN OR OTHER
DRIVER'S DOOR LOCK STUCK ON LOCKED. CAN BE MANUALLY OPENED FROM THE INSIDE BUT WILL NOT UNLOCK WITH KEYLESS OR KEYED ENTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811965December 23, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810921December 17, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810433December 15, 2015
AIR BAGS
TL* TAKATA RECALL.THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810025December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT SQUIB NUMBER ONE CIRCUIT HAD SHORTED AND THERE WAS A POSSIBLE PINCHED WIRE ON THE DRIVERS SIDE AIR BAG WIRING. THE VEHICLE WAS PENDING FURTHER DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 04/08/16*LJ DEALER REPAIRED "TECH ERROR" 5/10/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809465December 10, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809489December 10, 2015
POWER TRAIN
WE HAD THE EXACT THING HAPPEN TO US. WE WHERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG. THE REAR END OF OUR TRUCK WENT OUT. WE WHERE STUCK IN THE MIDDLE OF NO WHERES AND HAD TO BE TOWED ABOUT 150 MILES. THERE WAS A RECALL FOR THIS ITEM "FRIDAY'S RECALL MARKS THE THIRD TIME CHRYSLER HAS HAD ISSUES WITH THE DODGE RAM'S REAR AXLE." HOWEVER WHEN WE PUT OUR VIN NUMBER INTO THE SYSTEM IT STATES OUR TRUCK IS NOT PART OF THIS RECALL. HOW DO WE REPLACE THIS? IT SHOULD BE COVERED BY THE MANUFACTURER. IF WE BUY A REPLACEMENT PART HOW DO WE FIND A GOOD REAR AXLE, WHEN THEY WHERE ALL RECALLED? DODGE SHOULD WIDEN THIS RECALL TO INCLUDE ALL THE TRUCKS THAT HAD THE SAME PROBLEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809588December 10, 2015
AIR BAGS
TAKATA RECALL. I AM WRITING TO RELATE MY EXPERIENCES IN ATTEMPTING TO HAVE THE SAFETY RECALL SERVICE WORK, REGARDING THE AIRBAG RECALLS, PERFORMED ON MY VEHICLE. THE SAFETY RECALLS ARE REFERRED TO AS P78 (DRIVER SIDE AIRBAG) AND R25 (PASSENGER SIDE AIRBAG). OVER THE LAST THREE MONTHS I HAVE TRIED ON MULTIPLE OCCURRENCES, TO ARRANGE THIS SERVICE RECALL WORK VIA DEALERSHIPS DIRECTLY AND WITH THE FCA US RECALL ASSISTANCE CENTER - DURING WHICH BOTH THE FCA RECALL ASSISTANCE CENTER AND THE DEALERSHIPS HAVE EXPRESSED THAT THEY HAVE NO IDEA ON EITHER PART AVAILABILITY ETA OR WHEN THE SERVICE RECALL WORK COULD BE PERFORMED. INITIALLY I ATTEMPTED PERSONALLY CALLING DEALERSHIPS, BUT WAS UNSUCCESSFUL IN SECURING AN APPOINTMENT DUE TO DEALERSHIPS EITHER NOT RESPONDING OR DEALERSHIPS HAVING NO IDEA ON PART AVAILABILITY OR WHEN RECALL SERVICE COULD BE MADE. I THEN ATTEMPTED CALLING THE FCA (FIAT CHRYSLER AUTOMOBILES) RECALL ASSISTANCE CENTER ON SEPARATE OCCASIONS. WITH AN FCA REP, MYSELF AND A DEALERSHIP ALL ON THE SAME CALL, THE DEALERSHIP CONFIRMED PARTS AND APPOINTMENT. AFTER APPOINTMENT THE P78 RECALL FIX HAD NOT BEEN DONE - MARKED NO PARTS NO ETA. I CALLED THE FCA RECALL ASSISTANCE AGAIN, AND AFTER ALMOST AN HOUR OF MYSELF AND THE FCA REP TOGETHER CALLING DEALERSHIPS, ALL THE DEALERSHIPS AGAIN EXPRESSED THEY HAD NO IDEA ON WHEN THE PARTS WOULD BE AVAILABLE AND NO IDEA WHEN THE SERVICE RECALL COULD BE PERFORMED. I APOLOGIZE IF THIS IS THE INCORRECT FORUM (WEBSITE SUGGESTED BY FCA) TO RELATE THESE FCA AND DEALERSHIP EXPERIENCES. I APPRECIATE THIS IS A HUGE RECALL AFFECTING MILLIONS OF VEHICLE AND VEHICLE OWNERS. I THOUGHT IT MAYBE WORTHWHILE TO RELATE MY EXPERIENCES OF BOTH THE FCA AND THE DEALERSHIPS, REPEATEDLY CONVEYING THEY HAVE NO IDEA ON PARTS ETA AND NO IDEA AS TO WHEN THE SERVICE RECALL WORK COULD BE DONE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809161December 9, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SLID. THE CONTACT NOTICED THAT THE REAR PINION NUT FRACTURED AND DAMAGED THE REAR TIRES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809232December 9, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809307December 9, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILALBE. UPDATED 04/07/16*LJ UPDATED 05/09/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809322December 9, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816120December 8, 2015
AIR BAGS
2004 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO MULTIPLE UNSUCCESSFUL ATTEMPTS AT DEALERSHIP TO COMPLETE RECALL 14V-770 AND 15V-313. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE/ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809133December 8, 2015
AIR BAGS, POWER TRAIN, STEERING
I RECIEVED A LETTER STATING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram