Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10361169October 19, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE EXTERIOR LIGHTS (PARKING LIGHTS) FAILED AND THEY WOULD NOT ILLUMINATE WHEN NEEDED. THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL ALSO FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BUT THE PARTS WERE ORDERED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 101,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361170October 19, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NO PARKING LIGHTS. THE FUSE BOX IS NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359882October 9, 2010
STRUCTURE
I HAVE A 2002 DODGE RAM PICKUP THE DASHBOARD HAS BEEN CRACKED FOR A WHILE FROM THE DEFECT IN THE MATERIAL. THE OTHER DAY A PIECE OF THE DASHBOARD BROKE OFF. NOW THERE IS A REAL SHARP EDGE ON THE FRONT OF THE DASHBOARD AND IT WILL CUT SOMEONE IF THEY HAPPEN TO PUT THEIR HAND ON IT JUST RIGHT. GOD FORBID THAT SOME LITTLE CHILD SHOULD BUMP THEIR HEAD ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359332October 5, 2010
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND IN THE SUMMER OF 2007 I NOTICED THAT A CRACK HAD FORMED IN MY DASHBOARD, THERE ARE NOW 6 CRACKS THROUGHOUT THE WHOLE DASHBOARD. I AM EXTREMELY WORRIED THAT IF THE TRUCK IS INVOLVED IN A COLLISION THAT THE PIECES WITH THE SHARP EDGES WOULD BE EXTREMELY DANGEROUS TO THE OCCUPANTS BECAUSE THE DASHBOARD WILL BREAK INTO PIECES AND FLY THROUGH THE CAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359025October 4, 2010
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2002 DODGE 2500 DIESEL. THE VEHICLE HAD COOPER DISCOVERER ATR TIRES, LINE SIZE LT265/75/R16, DOT NUMBER 3DW8C8C0609. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE FAILED. THE THREAD SEPARATED FROM THE SIDEWALL OF THE TIRE, DAMAGING THE WHEEL RIM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE TIRE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358442September 30, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHEN THE CONTACT TURNED ON THE AIR CONDITIONING, HE NOTICED A NOISE WITHIN THE BLOWER. HE EXAMINED THE BLOWER HOUSING AREA AND FOUND BROKEN PIECES. THE INSTRUMENT PANEL CRACKED WHEN HE REMOVED IT TO INSPECT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT BUT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS 66,993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357940September 27, 2010
STEERING
WHILE DRIVING DOWN A 35MPH PAVED BUSY ROAD, THE RACK AND PINION UNDER MY 2002 DODGE RAM 1500 FAILS, LEAVING ME WITH A LOSS OF STEERING AND ALMOST CATCHING THE TRUCK ON FIRE FROM SO MUCH FLUID GETTING ALL OVER A HOT ENGINE BAY. NOW AFTER A MONTH AND A HALF I HAVE PAID FOR 4 MORE RACK AND PINION FAILURES AND NOW MY TRUCK IS STILL SITTING IN MY DRIVEWAY BROKEN WAITING FOR THE 6TH ONE. EVERYTIME IT IS A TOTAL LOSS OF STEERING AND THERE ARE NO WARNINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357357September 24, 2010
STRUCTURE
2002 DODGE RAM QUADCAB PU- DASHBOARD FALLING APART. NO EVENTS LEADING UP TO IT EXCEPT FOR DAILY USE. IT IS CRUMBLING AS I TYPE. PIECES COULD LODGE IN DEFROSTER TO CAUSE FAILURE. SEEMS LIKE A SAFETY CONCERN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356382September 20, 2010
STRUCTURE
MY DODGE RAM 1500 PICKUP HAS A VERY UNSAFE CONDITION IN THE FROM OF A CRACKING AND BROKEN DASHBOARD. I WOULD HATE TO THINK OF COMING IN CONTACT WITH IT IN A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356223September 18, 2010
SERVICE BRAKES, HYDRAULIC
PERFORMING SCHEDULED MAINTENANCE ON A 2002 DODGE RAM 1500 A WET SPOT WAS LOCATED ON A CRIMPED FITTING PORTION OF THE FRONT BRAKE HOSS. FURTHER INVESTIGATION BY LIGHTLY PRESSING AND PUSHING ON THE AFFECTED AREA RESULTED IN A TOTAL BREAKAGE AND FAILURE OF THE ASSEMBLY. THE FAILURE IS WHEN THE CRIMPED STEEL PORTION OF THE CONNECTION BREAKS DUE TO SEVERE RUST/CORROSION ON THE AFFECTED AREA. CONSEQUENCES OF THE FAILURE COULD INCLUDE A LOSS OF BRAKING EFFORT RESULTING IN A CRASH OR LOSS OF CONTROL OF THE VEHICLE DUE TO ITS SEVERELY COMPROMISED ABILITY TO COME TO A COMPLETE STOP WHEN NEEDED. THE REPAIR TO CORRECT THE FAILURE INCLUDED REPLACING BOTH FRONT BRAKE HOSES, ALL ASSOCIATED HARDWARE AND BLEEDING THE BRAKE SYSTEM. THE FAILED PARTS WERE SAVED FOR DOCUMENTATION PURPOSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356121September 17, 2010
STRUCTURE
CRACKING DASHBOARD ON 2002 DODGE RAM 1500. SAFETY ISSUES WITH SHARP EDGES AND LOOSE PIECES. NUMEROUS COMPLAINTS THROUGHOUT INTERNET SITES OF SAME PROBLEM. DODGE HAS NOT ISSUED A RECALL. MODEL YEARS 1998-2006 INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356208September 17, 2010
STRUCTURE
2002 DODGE RAM 1500. DASH HAS BEEN CRACKING FOR LAST SEVERAL YEARS AND I JUST NOW STARTED RESEARCHING ON INTERNET FOR FEAR OF SOME ELECTRICAL SHORT OR SERIOUS INJURY. THIS IS AN APPARENT VERY COMMON DEFECT WITH DODGE, THAT DODGE DOES NOT WANT TO RECTIFY. I'VE ALWAYS USED A SUNVISOR AND TRIED MY BEST TO PROTECT THE DASH AND INTERIOR. 1. EVENTS LEADING UP TO FAILURE - DEFECT IN MATERIALS USED BY DODGE. 2. FAILURE AND OCCURRENCE - DASH KEEPS CRACKING. 3. ACTIONS TAKEN TO CORRECT - FILING COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355933September 16, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355737September 15, 2010
UNKNOWN OR OTHER, STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 .THE CONTACT STATED WHILE ENTERING HIS VEHICLE HE NOTICED CRACKS ON THE DASHBOARD. THE MANUFACTURER HAD NOT BEEN CONTACTED ABOUT THE FAILURE. THE CONTACT HAS FOUND OTHER COMPLAINTS ABOUT THIS FAILURE ON THE NHTSA WEBSITE. UPDATED EVOQ 03/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355576September 14, 2010
STRUCTURE, AIR BAGS:FRONTAL
THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO ANYONE IN THE VEHICLE.I ALSO PICK UP MY GRANDCHILDREN EVERY DAY FROM SCHOOL AND THE DASH ON MY TRUCK HAS BROKEN IN SO MANY PLACES THAT IT IS NOW FALLING APART AND HUGE PIECES FALLING OUT.THIS PLASTIC IS VERY SHARP AND COULD SLICE OPEN ANYONE AROUND IT. I HAVE ALWAYS KEPT MY TRUCK PARKED IN A GARAGE SINCE I HAVE OWNED IT(2002)-SO THE SUN IS NOT THE PROBLEM-IT IS A DEFECTIVE PRODUCT THAT WAS INSTALLED ON MY VEHICLE WHEN BUILT. I HAVE CONTACTED MY DEALERSHIP TWICE AND THEY TELL ME THAT THERE IS NOTHING THEY WILL DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354022September 6, 2010
STRUCTURE
DEFECTIVE DASH (DASH IS CRACKING ALL OVER AND COULD COME APART ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353956September 5, 2010
STRUCTURE
THE DASH IN MY 2002 DODGE RAM 1500 BEGAN CRACKING IN JANUARY 2010. IT IS NOW SEPTEMBER AND THE REAR TRIM SECTION HAS FOUR CRACKS WHICH HAVE ALLOWED THE CENTER GRILL TO FALL INSIDE THE DASH. THE FRONT OR MAIN DASH HAS A CRACK PERPENDICULAR TO THE WINDSHIELD OVER THE GLOVE BOX AREA. THE CENTER OF THE DASH IS CRACKED FROM THE REAR EDGE TO THE FRONT LEADING EDGE AND APPEARS TO BE GETTING WIDER. WHAT ONCE APPEARED AS A HAIRLINE CRACK NOW HAS WIDENED AND APPEARS AS THOUGH IT IS BECOMING VERY UNSTABLE. THIS TYPE OF DASH WHILE ATTRACTIVE SHOULD NEVER HAVE BEEN USED. THE EDGES OF THESE CRACKS ARE A VERY HARD PLASTIC AND FEEL SHARP. GOD FORBID COMING IN CONTACT WITH THIS MATERIAL IN A WRECK. A PADDED TYPE DASH SHOULD HAVE BEEN USED. DID NOT DO ENOUGH RESEARCH BEFORE BUYING THIS VEHICLE. A RECALL BY THE MANUFACTURER SHOULD BE ORDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353623September 2, 2010
STRUCTURE
FLYING SHARP OBJECTS. FROM DODGE CRACKING DASH. THIS PROBLEM IS NOT CAUSED BY SUNLIGHT SINCE MY TRUCK IS PARKED UNDER COVER AND IS NOT AVAILABLE TO THE SUN. THE SHARP SHARDS OF PLASTIC BREAK AND CRACK OFF AND MAKE FOR A VERY BAD PLACE TO IMPACT THE HUMAN BODY IF A SAFETY RESTRAINT WERE TO MALFUNCTION OR FAIL COMPLETELY. THE FLYING DEBRIS ALSO POSES A RISK DURING AN IMPACT OR COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10352912August 31, 2010
STRUCTURE
MY 2002 DODGE RAM 1500 DASH IS CRACKING SEVERELY AND I AM WORRIED THAT PIECES OF THE DASH ARE FALLING INTO THE DASH WHILE, THAT WHILE DRIVING THE PIECES OF THE DASH WILL CUT VITAL ELECTRICAL COMPONENTS INCLUDING THOSE FOR SAFETY. MY DASH HAS BEEN GETTING WORSE OVER TIME AND I AM AFRAID OF WHAT MIGHT HAPPEN IF I AM DRIVING AND THE DASH FULLY COLLAPSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353017August 31, 2010
AIR BAGS
TRUCK CRASHED INTO TREE AIRBAG DID NOT DEPLOY CAME FACE WITH STEERING WHEEL DASH BOARD,CHEST HIT STEERING WHEEL AND DRIVER DOOR HAIRLINE FRACTURE OF NOSE MOUTH WASBUSTED UP AND HAVE PROBLEM WITH NECK AND BACK AND LARGE KNOT ON FOREHAD,,TRUCK WAS TOTAL OUT..,THIS IS A 2002 DODGE RAM 1500,I WOULD LIKE TO KNOW WHY MY AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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