Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10375449January 10, 2011
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE WEDGE THAT HELD THE SPARE TIRE FRACTURED FROM THE VEHICLE AND STRUCK ANOTHER VEHICLE BEHIND THE CONTACT'S VEHICLE CAUSING DAMAGE TO THE VEHICLE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE FAILURE WAS NOT THEIR LIABILITY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/15/11*LJ UPDATED 12/14/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375331January 9, 2011
STRUCTURE
DASHBOARD FALLING APART/ CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375166January 7, 2011
STRUCTURE
THIS IS MY SECOND COMPLAINT FOR CRACKING/CRUMBLING DASHBOARDS ON 2002 DODGE RAM 1500 QUAD CAB. FIRST COMPLAINT WAS MADE FEB. 2009 WITH FAILURE DATE OF JULY 28, 2008, ODI ID NUMBER : 10259545. I HAVE NOT SEEN ANY INVESTIGATION REPORTS ONLY CLIMBING CONSUMER COMPLAINTS. I CAN'T BELIEVE THERE HAS BEEN NO PROGRESS. MY FINGERS ARE CROSSED SOMETHING WILL HAPPEN SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374832January 5, 2011
SUSPENSION:FRONT:HUB
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH THE FRONT PASSENGERS SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS DIAGNOSED THE FAILURE AND STATED THAT IT WAS CAUSED BY THE FRONT WHEEL HUB BEARING ASSEMBLY WHICH HAD SEPARATED. THE TECHNICIAN STATED THE UPPER AND LOWER CONTROL ARMS, FRONT STEERING, KNUCKLE HUB, ROTOR ASSEMBLY, BRAKE CALIPER, ABS SPEED SENSOR, BRAKE LINE HOSE, WHEEL, AND LUG BOLTS ALL NEEDED TO BE REPLACED. THE VEHICLE ALSO SUSTAINED DAMAGE TO THE FENDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373879January 3, 2011
STRUCTURE
DASH COMPONENTS CRACKING AND FALLING APART WITHOUT ABUSE. NOT CAUSED BY SUN OR HEAT EXPOSURE. CRACKED DASH PANELS POSE A HAZARD DUE TO EXPOSED WIRING USUALLY COVERED AND PROTECTED BY DASH. PARTS OF CRACKING DASH CAN FALL INTO WIRING AND COMPONENTS HOUSED IN THE DASH, INCLUDING AIRBAG COMPONENTS. CRACKED DASH PANELS ARE VERY SHARP AND CAN CAUSE INCREASED DANGER IN CASE OF CRASH OR OCCUPANT IMPACT WITH DASH PANELS. THREE OF THESE VEHICLES IN OUR FAMILY, ALL WITH SAME PROBLEM OF DASH COMPONENTS CRACKING WITHOUT ABUSE OR NEGLECT. AWARE OF NUMEROUS OTHER VEHICLES OF THIS MAKE WITH SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374209December 30, 2010
STEERING
MY TRUCK BEGAN LEAKING POWER STEERING FLUID WHILE PARKED OUTSIDE MY HOUSE. THE VEHICLE WAS NOT RUNNING, NOR MOVING. ENOUGH FLUID LEAKED OUT TO FORM A PUDDLE UNDER MY TRUCK. I USE THIS TRUCK TO TOW A 3200 POUND TRAVEL TRAILER. I AM THANKFUL I WAS NOT PULLING THIS TRAILER OR DRIVING THE TRUCK WHEN THE POWER STEERING BEGAN LEAKING. I AM NOT THE ONLY DODGE TRUCK OWNER TO WHOM THIS HAS HAPPENED. THIS IS A DESIGN FLAW, A SAFETY HAZARD AND THESE TRUCKS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR POSSIBLY KILLED. I LIVE IN SOUTHWESTERN PENNSYLVANIA AND THE ROADS ON WHICH I TRAVEL ARE VERY STEEP AND WINDING. IT TERRIFIES ME TO THINK WHAT MAY HAPPEN IF THIS UNIT WAS TO FAIL WHILE I WAS NAVIGATING THESE ROADS. PLEASE TAKE ACTION TO FORCE DODGE TO CORRECT THIS DESIGN FLAW BEFORE SOMEONE DIES. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372653December 28, 2010
STRUCTURE
CRACKING OF DASHBOARD, AFTER READING THE COMPLAINTS ON HERE AND NUMEROUS OTHER SITES IT APPEARS TO BE A TREND THAT NEEDS TO BE LOOKED AT. I HAVE CUT MY HAND ONCE ALREADY ON MINE AND THERE IS NO TELLING HOW MANY OTHER PEOPLE HAVE ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372588December 27, 2010
STRUCTURE
DRIVING DOWN THE ROAD AND HIT A POTHOLE. THE DASHBOARD CRACKED IN SEVERAL PLACES AND PART OF THE VENT FELL DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371771December 20, 2010
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370302December 12, 2010
STRUCTURE
MY 2002 DODGE RAM 2500 PICKUP DASH BOARD IS DISINTEGRATING. IT HAS BEEN WELL TAKEN CARE OF AND I HAVE NOT USED ANY SOLVENTS OR PRODUCTS ON IT FOR CLEANING OTHER THAN SOAP AND WATER. I ALSO HAVE A 1999 DODGE RAM THAT DID THE EXACT SAME THING.IT IS A DISGRACE. PIECES WERE NEARLY SWALLOWED BY MY YOUNG CHILD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369305December 6, 2010
AIR BAGS:FRONTAL
MY 2002 DODGE RAM 1500 HAD A SEVERE FRONT END IMPACT , THE AIR BAGS DID NOT DEPLOY., RESULTING IN MY NECK BREAKING AND MY WIFE BEING INJURED . THE SEAT BELTS WERE IN USE ON BOTH OF US. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10369257December 5, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
#1 WHEN IT GOT COLD I TURNED IT OVER TO THE HEATER. #2 HEAT WILL NOT COME OUT THE DRIVERS SIDE VENTS ,ONLY BLOWS COLD AIR. PASSENGER SIDE HAS HEAT BUT IS LACKING. THIS IS ON ALL OF THE HEATING SYSTEM UPPER AND LOWER. #3 HAVE NOT HAD IT REPAIR CAN'T AFFORD IT RIGHT KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366986November 21, 2010
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 AND MAY DASHBOARD HAD ONE CRACK 2 YEARS AGO. SINCE THEN MULTIPLE CRACKS HAVE APPEARED ALL ALONG THE DASH. MAY CONCERN IS THE DASH WILL FALL COMPLETELY APART OR A PIECE WILL COME LOOSE AND HIT SOMEONE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365618November 14, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
STOPPED SEVERAL TIMES FOR NO TAILLIGHTS. WAS ADVISED THAT I COULD BE RAN OVER FOR NOT HAVING TAIL LIGHTS. LAMP OUT INDICATOR WAS NOT LIT. MECHANIC TRACED PROBLEM DOWN TO FCM (FRONT CONTROL MODULE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365638November 14, 2010
STRUCTURE
I OWN A 2002 DODGE RAM 1500 AND THE DASH LOOKS LIKE IT HAS BEEN THROUGH A WAR ZONE. IT IS CRACKED ALL TO PIECES AND PARTS ARE STARTING TO FALL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365068November 9, 2010
STRUCTURE
JUST WHAT HAPPENED TO THE PHASE "RAM TOUGH" I'VE HAD MY 2002 DODGE RAM 1500 SINCE IT WAS NEW; I HAD INSTALLED A CARPETED DASH COVER A FEW MONTHS AFTER I BOUGHT THE TRUCK SO THE DASHBOARD WOULD BE PROTECTED FROM THE SUN. I EVEN INSTALLED A RETRACTABLE ACCORDION STYLE SUNSHADE. IN MID 2005, I WAS CLEANING THE INTERIOR AND REMOVED THE COVER ONLY TO FIND THREE CRACKS IN MY DASHBOARD, SINCE THEN I HAVE NOTED MORE AND MORE CRACKS WITH VERY SHARP EDGES TO THE POINT THAT NOW I HAVE HOLES WITH SHARP EDGES AND PIECES OF DASHBOARD FALLING DOWN INSIDE THE A/C DUCTS AND INTO THE WIRING OF THE DASH AREA, ALSO I SHOULD MENTION THAT SINCE THESE PIECES HAVE FALLEN INTO THE DUCTS, MY A/C UNIT IS NOT WORKING PROPERLY IN THAT THE INTERNAL DOORS TO DIVERT HOT AND COLD AIR ARE BEING BLOCKED BY THESE BROKEN PIECES AND NO LONGER OPEN OR CLOSE. I FEEL THAT DODGE NEEDS TO MAN UP AND PUT OUT A RECALL. LOOK, I LOVE MY TRUCK, IT'S MY THIRD ONE, AND I'VE BEEN A LOYAL CUSTOMER FOR MANY MANY YEARS. IT'S NOW TIME FOR DODGE TO SHOW THEIR LOYALTY TO ITS CUSTOMERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364074November 4, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500 QUAD. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING FROM THE WINDSHIELD TO THE MOLDING. THE CONTACT WAS CUT ON THE FINGER WHEN THE DASHBOARD CAVED IN AND HE ATTEMPTED TO PULL IT BACK OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD WOULD BE REPLACED AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 160,000. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10362729October 28, 2010
STEERING
I PURCHASED MY 2002 DODGE RAM 1500 ABOUT 3 MONTHS AGO IN AUGUST, THE FIRST INCIDENT OCCURRED WHILE DRIVING DOWN A VERY BUSY 35 MPH ROAD JUST PASSED A DANGEROUS SCHOOL ZONE AND I HAVE A TOTAL LOSS OF STEERING. TURNS OUT MY POWER STEERING RACK AND PINION HAS FAILED. NOW IN 12 MONTH I HAVE REPLACED THE PART 4 MORE TIMES AND IT IS STILL BROKEN LEAVING ME EVERYTIME WITH A TOTAL LOSS OF STEERING. THE TRUCK NOW SITS IN MY DRIVEWAY AS I PAY FOR IT EVERY MONTH BECAUSE DODGE WONT DO ANYTHING ABOUT THIS PROBLEM THAT CANT BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361536October 21, 2010
STRUCTURE, SUSPENSION, VISIBILITY, STEERING
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4, VERY WELL MAINTAINED AND WAS NEVER ABUSED. ABOUT 8 MONTHS AGO I NOTICED A CRACK ON THE DASHBOARD ON THE PASSENGER SIDE. WITHIN SEVERAL MONTHS ONE CRACK HAD GROWN TO 6 CRACKS. THEN ABOUT 1 MONTH AGO THE AIR WOULD NOT FLOW THROUGH THE DASH VENTS ANYMORE. IN ORDER TO FIND OUT THE PROBLEM I HAD TO REMOVE THE DASH BOARD TO GET THE HEAT AND AIR SYSTEM. WHEN I REMOVED THE DASH BOARD IT CRUMBLED INTO ABOUT 20 PCS. UPON INSPECTION OF THE AIR PROBLEM I FOUND OUT THE BLEND DOOR THAT CONTROLS THE AIR TO THE DASH WAS BROKEN. SEEMS THIS IS A PROBLEM. I AM NOW HAVING TO REPLACE THE DASHBOARD, FRONT AND REAR PC AND THE 4 BLEND DOORS IN THE AIR SYSTEM. WHILE REPLACING THE SHOCKS I NOTICED THE RACK AND PINION WAS LEAKING EXTREMELY BAD WHICH HAS NEVER LEAKED BEFORE. NO NOISE WHILE TURNING THE STEERING WHEEL, NO WARNING LIGHT TO ADVISE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361394October 20, 2010
STRUCTURE
I HAVE A 2002 DODGE RAM 2500 AND THE DASHBOARD HAD COMPLETELY CRACKED AND PECED AWAY. THERE ARE SHARP PLSTIC PIECES I FIND EVERYWHERE. THEY SLIDE UNDER THE PEDALS AND CAUSE A DISTRACTION. IM CONSTANTLY GATHERING PEICES LARGE AND SMALL FROM MY DASH FALLING THROUGH WHILE I DRIVE. THE GLARE IT MAKES ON THE WINDSHIELD ALSO IS A DESTRACTION. I FIND MYSELF LOOKING AT THIS MONSTROSITY AND NOT ON THE ROAD. THIS NEEDS TO BE FIXED AND MOST CERTAINLY SHOULD BE A RECALL. WHY WOULD I BUY ANOTHER ONE WHEN ITS JUST GOING TO CAUSE THE SAME PROBLEM AND UPSET ME. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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