Dodge Ram Complaints (2010)

901 consumer complaints on file.

#11561723December 24, 2023
ENGINE, STRUCTURE:BODY, ELECTRICAL SYSTEM
My husband was driving about 20mls per hrs when our truck cought fire the whole front of our truct cought fire. The front mirror and everything if distroit due to the fire .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11558508December 5, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551725October 24, 2023
ELECTRICAL SYSTEM
Wireless ignition module fails and will stall out the engine. This can happen at speed or stopped. Wireless ignition module will intermittently fail and cause a loss of power at speed causing no power steering or power brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520746May 6, 2023
STRUCTURE:BODY
The frame has rusted thru, the fuel tank strap has failed and the fuel tank has dropped. If this had happened while driving, it could have killed him and many others. Upon researching for information, we found recall U04/nhsta 18v-160 which stated this document replaced service bulletin TSB# 1400218 - all for this exact problem. This was a regional recall/extended warranty and was not issued for vehicles in our region. But this document does state that should any vehicle meet the criteria described (make date range, model year, and problem) that that vehicle should be covered. My fathers truck meets all 3 criteria. Upon calling FCA (Fiat, Chrysler Automobiles), who issued the document, we were told that we aren't able to be included in this issue, since we don't have a recall listed and also because the recall turned from a recall to an extended warranty that expired in 2022. If this is a known issue why is there an expiration date on the repair of it? My father's truck only has about 67,000 miles on it, which is probably why the problem is only presenting now. And if we had known there was a possible chance that this could happen, why weren't we informed to check it? He is the original owner of the vehicle and we are appalled at the FCA repsonse. The document in reference is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506425February 9, 2023
POWER TRAIN
The contact owns a 2010 Ram 1500. The contact stated that while driving approximately 30 MPH, there was a loud bang underneath the vehicle. The contact stated that the rear axle was completely locked in position, causing the rear wheels to start dragging while the contact was pulling to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the drive shaft had disconnected from the rear differential. The contact related the failure to NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504586January 31, 2023
ENGINE
This incident has happened several times while driving on the road. When driving at slow speeds, approaching a red light, or slowing down to make a left or right turn, the vehicle shuts off without warning. The power steering and brakes stop working, making the car hard to handle. I have to put it in neutral, restart the vehicle, and start it back up without any problems. This is a very well-maintained vehicle and a daily driver. The car has 172000 miles on it. I have done internet research on this, and it seems to be a very common thing with Dodge Ram Trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503317January 24, 2023
STEERING
[XXX] My truck sway at 65mph, like a drunk person driving. Scary. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494138November 18, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, TRACTION CONTROL SYSTEM
The contact owns a 2010 Ram 1500. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the ESP, traction control, and ABS warning light illuminated. The vehicle was taken to the dealer and the tire pressure pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part was no longer available. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493275November 12, 2022
ELECTRICAL SYSTEM, STEERING, ENGINE
My 2010 Dodge Ram 1500 shuts off without warning. The incident frequently happens when I am driving at city speeds. If I am turning, the vehicle shuts off, and the power steering also cuts off, causing problems turning the steering wheel. When I am driving straight, there are no warning lights on the dashboard, and the vehicle shuts down. This is very dangerous while going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492556November 7, 2022
SUSPENSION
i recieved a recall for the rear axle pinion nut, took truck in and was told my truck was not involved. then i recieved another recall for the same thing and took truck in and they installed a retainer on the nut and this was supposed to fix the problem. now at 85,000 miles the pinion came loose so the retainer was not the answer. took to dealer and they want me to pay then try to get my money back from chrysler. i think chrysler should fix it at there cost because they knew they had a bad product to start with. truck is well taken care of not beaten normal driving. there is no way a rear end should go out at 85,000 miles. sent a notice to chrysler complaint dept but no responce, gues they just dont care.hope you do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487826October 4, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2010 Dodge Ram 1500. The contact stated that while driving at an unknown speed, the vehicle was jerking as the check engine warning light illuminated. The vehicle was taken to a local dealer where the contact was informed that the oxygen sensors and transmission fluid needed to be replaced. The vehicle was not repaired, however, the contact attempted to replace the oxygen sensors himself. The failure reoccurred and the vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired and the proper oxygen sensors were replaced; however, the contact stated that when he drove over 45 MPH, all warning lights would illuminate on the instrument panel and that an abnormal noise was heard coming from the rear of the vehicle. The vehicle was then taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, during the repair the contact was informed that the rear differential had loose bolts and would also need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however the VIN was not available at the time of the call therefore a case could not be opened. The VIN was not available. The approximate failure mileage was 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484168September 13, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Charging system failure at pcm causing low voltage and battery will not charge causing the vehicle to become disabled. I was on the interstate battery light came Om with system Low voltage code for engine light. The truck shut off and I was left without power steering or brakes. doing 75mph. Voltage regulator is in pcm and pcm needs replaced. Vehicle is still out of commission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480707August 23, 2022
AIR BAGS
2010 DODGE RAM. CONSUMER STATED THAT THE AIRBAG DID NOT DEPLOY DURING COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11469417June 15, 2022
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468887June 12, 2022
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461366April 19, 2022
POWER TRAIN
The vehicle was repaired under recall, but was not correctly fixed. Now the rear differential is totally shot with no warning. My dealer says it will not be covered under recall warranty since I was not the owner at the time of the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449487January 30, 2022
ENGINE
Failure in cam and lifters, this am I going problem that needs to be addressed. These repairs should be covered 100% by Dodge / Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449044January 26, 2022
ELECTRICAL SYSTEM
The truck has shut down completely while turning into busy intersections and crossing highways we have been lucky to have been not hit by oncoming traffic. You have to put the truck in park and restart the vehicle. It has been to the dealership in the past and couldn’t be replicated. It shows no faults just shuts off for no reason this has happened 5 times in 3 months, 8 in a year,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448220January 20, 2022
UNKNOWN OR OTHER, ENGINE
Vehicle driving speed limit of 65 when all of a sudden check engine light came on and off a few times. Driver pulled over to side of road and raised hood. Waiting on tow truck and vehicle caught fire in engine compartment.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11446302January 5, 2022
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owned a 2010 Ram 1500. The contact stated while approaching their parked vehicle, the contact noticed black smoke coming in from the inside of the vehicle. The contact open the front driver side door and noticed that the driver side door control panel and the front driver seat and floor panel had melted. The contact stated there was no fire in the vehicle and cleared all the black smoke in the interior of the vehicle by having all four doors open in the vehicle. No one was injured. No fire department report. The contact was able to start the vehicle and drive to their independent mechanic who had their insurance provider come to the mechanic shop to deem the vehicle a loss due to an electrical wiring issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Dodge Ram