Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10421702August 27, 2011
UNKNOWN OR OTHER
DASHBOARD FOR MY 2002 DODGE RAM ALL CRACKED FEAR FOR SAFETY OF MY FAMILY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421566August 26, 2011
EQUIPMENT
MY 2002 DODGE RAM 1500 WHICH I BOUGHT NEW HAS THE DASH CRACKING ALL OVER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421414August 25, 2011
STRUCTURE
02 DODGE RAM 1500 CRACK DASHBOARD WITH SHARP EDGES MY YEARS OLD SON CUT HIS INDEX FINGER WHILE INSIDE MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421461August 25, 2011
STRUCTURE
I PURCHASED A 2002 DODGE RAM IN 2007, IN THE PAST YEAR I HAVE NOTICED TWO CRACKS IN THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421276August 24, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THE ENTIRE LENGTH OF THE DASHBOARD EXHIBITED NUMEROUS HAIRLINE CRACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421279August 24, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE DASHBOARD SURFACE EXHIBITED CRACKS. THE VEHICLE WAS NOT REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT WAS A COMMON ISSUE WITH THIS VEHICLE MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421169August 23, 2011
STRUCTURE
2002 DODGE RAM - QUAD CAB DASH BOARD CRACKED. ONLY OWNER AND NO COMPLAINTS ON OVERALL PERFORMANCE OF THE TRUCK. BUT ALMOST OVER NIGHT THE DASHBOARD DEVELOPED NEARLY A DOZEN CRACKS ALL THE WAY ACROSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421202August 23, 2011
STRUCTURE
DASH IN MY 2002 DODGE RAM 1500 IS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421225August 23, 2011
STRUCTURE
DASH BOARD CRACKS AND BUSTING INTO PIECES--RADIATOR CRACKED--AIR CONDITION COOLER FAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421237August 23, 2011
STRUCTURE
2002 DODGE RAM 1500 DASHBOARD CRACKED FALLING TO PIECES JUST AFTER 3 YEARS DODGE TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND A COMMON COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421243August 23, 2011
STRUCTURE
THE TOP OF THE DASH ON MY 2002 DODGE RAM IS SEVERELY CRACKED. THIS ISSUE HAS BEEN TAKING PLACE SINCE APPROXIMATELY 2004 AND IS NOW STARTING TO WORK IT'S WAY TO THE FRONT OF THE DASH. I THOUGHT THIS PROBLEM OCCURRED BECAUSE IT WAS PARKED OUTSIDE, BUT I HAVE SINCE LEARNED THIS IS A COMMON PROBLEM AMONG MANY (IF NOT MOST) DODGE RAMS. I ALSO DID NOT KNOW THAT THERE WAS A PLACE TO REPORT THIS PROBLEM UNTIL NOW. OTHERWISE, I WOULD HAVE REPORTED THIS YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421127August 23, 2011
STRUCTURE
DASHBOARD CRACKING ACROSS TOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421130August 23, 2011
STRUCTURE
2002 DODGE RAM 1500, DASH CRACKING. THIS TRUCK STAYS COVERED UP IN THE DRIVEWAY MOST OF THE TIME. 81K MILES ON THE TRUCK. I BELEIVE THIS TO BE A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421145August 23, 2011
STRUCTURE
DASHBOARD IS CRACKING UP. BIG PIECE ARE FALLING DOWN IN BEHIND THE INSTRUMENT PANEL . HAVE TALKED TO MY LOCAL DEALER AND THE SAY THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420121August 19, 2011
STRUCTURE, ELECTRICAL SYSTEM
SIGNIFICANT CRACKS IN BOTH PRIMARY DASH AND AUXILIARY DASH SECTION BETWEEN DASH AND WINDSHIELD. EXISTING CRACKS GROWING/OPENING AND NEW ONES DEVELOPING. STARTING TO EXPERIENCE UNEXPLAINABLE ELECTRICAL ISSUES, LIKE POWER WINDOWS, AND DOOR LOCKS NOT WORKING ON OCCASION. DEALER QUOTED REPLACEMENT COST IS OUTRAGEOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420052August 18, 2011
STRUCTURE
I HAVE A 2002 DODGE RAM 1500. THE FRONT PART OF THE DASH NEXT TO THE WINDSHIELD IS CRACKED,BROKEN ETC. I HEARD THAT THEY ARE A LOT OF THESE DASHES LIKE MINE. I THINK THEY NEED TO RECALL THE ITEM OR FIX IT AT COMPANY COST NOT BY THE CONSUMER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419772August 17, 2011
STRUCTURE, AIR BAGS:FRONTAL
2002 DODGE RAM 1500 CRACKED DASHBOARD OVER AIR BAG ON PASSENGER SIDE . THIS PROBLEM SEEMS TO BE HAPPENING TOO MANY DODGE RAM PICKUPS FROM THE 1993 MODEL YEAR THROUGH 2005 MODEL YEAR. THE EDGE OF THE CRACKED PLASTIC IS SHARP AND POSE A SERIOUS INJURY PROBABILITY IN THE EVENT OF ACCIDENT AND AIRBAG INFLATION. A PERSON CAN EASILY CUT THEIR FINGER OR HAND WHILE CLEANING THE DASH ARE SERVICING THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419741August 16, 2011
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4 AND MY DASHBOARD IS CRACKING AND LOOKING LIKE A JIGSAW PUZZLE. IT STARTED WITH ONE CRACK AT THE WINDOW AREA AND NOW THEY ARE ALL OVER THE DASH. I HAVEN'T DONE ANYTHING TO CAUSE THIS TO HAPPEN, IT JUST CRACKS AND KEEPS CRACKING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419755August 16, 2011
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EXTERIOR LIGHTING
OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER (INTEGRATED POWER MODULE) WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. DODGE DEALER ADVISED THEY REPLACE THE FUSE AND RELAY CENTER AND FCM (FRONT CONTROL MODULE) TOGETHER. THE FCM IS CONNECTED TO THE IPM (INTEGRATED POWER MODULE). COME TO FIND OUT THE IPM IS NOT SEALED FROM THE ELEMENTS. THE CIRCUIT BOARD IS EXPOSED FROM THE BOTTOM WHICH ALLOWS WATER TO SPLASH INTO THE MODULE THEREBY SHORTING THE FCM. I BELIEVED DODGE KNOWS THIS IS A POOR DESIGN AND IS UNSAFE BECAUSE THE NEW PARTS HAVE BEEN REDESIGNED WHICH IS SEALED FROM THE ELEMENTS. THIS IS DANGEROUS BECAUSE OF OBVIOUS REASONS. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED BECAUSE THE WIRING SYSTEM PROBLEMS RESULT IN LOSS OF LIGHTING. FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. PER NHTSA INFO: WHEN IS A RECALL NECESSARY? WHEN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT (INCLUDING TIRES) DOES NOT COMPLY WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. WHEN THERE IS A SAFETY-RELATED DEFECT IN THE VEHICLE OR EQUIPMENT. WHAT IS A SAFETY-RELATED DEFECT? THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). EXAMPLES OF DEFECTS CONSIDERED SAFETY-RELATED--WIRING SYSTEM PROBLEMS THAT RESULT IN A FIRE OR LOSS OF LIGHTING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418605August 11, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. AN AUTHORIZED DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 209,070 AND THE CURRENT MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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